Remote Jobs in Europe & the UK

As a driving force within the Sales & Success team, our Customer Success Management (CSM) team powers relationships with FYUL 's highest-volume clients. We don't just retain — we grow. We build lasting, scalable partnerships that unlock our clients' full potential. If you’re driven, forward-thinking, and committed to excellence in everything you do, FYUL is the place for you. Our business is growing rapidly, and we’re looking for a talented Customer Success Manager to join our global team and grow alongside us. Your daily tasks will entail: Working with high-profile B2B customers globally, with a primary focus on accounts in the US Acting as an ecommerce advisor for managed customers to help grow their ecommerce business by unlocking new business opportunities Focusing on upselling and cross-selling to close additional business and increase the wallet share Engaging in value-based conversations and streamlining the sales process to improve customer experience with FYUL platforms, Managing the sales process to discover customer needs and develop and maintain relationships with large B2B accounts Collaborating with other departments to facilitate the fulfillment of customer needs Achieving quarterly sales objectives, accurately forecasting sales activity, being proactive trusted advisors, and guiding clients to adapt their businesses to current market situations We’re passionate about our work, and we expect the same dedication from you. Our team is competitive, friendly, a

The Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval, and distribution systems. With more than 3,000 employees worldwide, we develop and manufacture innovative logistics solutions used across a wide range of industries, including industrial manufacturing, retail, healthcare, and administration. The Manager Marketing & Communications EMEA will support the growth of the Business Partner Management (BPM) across Eastern Europe, the Balkans, the Baltics, the Middle East and South Africa. Reporting to the Regional Senior Marketing Manager, the role will work closely with regional sales and service teams and business partners/distributors to plan and execute data- and content-driven online and offline marketing initiatives. Do you have strong international marketing experience in a B2B environment? The role calls for a proactive, results-driven marketer with proven expertise in generating leads through our channel business partners/distributors, building broad brand awareness, and building a strong lead pipeline for our indirect sales channels. You will coordinate day-to-day projects, determine which strategies have the highest success rates for lead conversion, and become part of our BPM team by working remotely from one of the Eastern European, Balkan, or North African countries or Lisbon. Your tasks Online & Offline Marketing Plan and execute integrated marketing activities, including digital campaigns, events, exhibitions, customer a

More and more students and film enthusiasts are looking to explore the world of cinema and audiovisual production to develop their creativity, prepare for further studies, or gain new professional skills. At Nachhilfeunterricht , we are looking for teachers and professionals from the film and audiovisual industry who are interested in providing private lessons to students of all levels. What will you do? Provide film and audiovisual lessons tailored to each student's level and goals. Teach topics such as film language, audiovisual storytelling, production, directing, screenwriting, editing, or film analysis, depending on your area of expertise. Prepare practical exercises and projects to reinforce learning. Monitor students' progress and adapt lessons to their individual needs. Help students develop technical, creative, and storytelling skills. What are we looking for? Training or experience in audiovisual communication, film, audiovisual production, directing, screenwriting, editing, or related fields. The ability to communicate your knowledge clearly, practically, and engagingly. A passion for film, audiovisual media, and teaching. Good communication, organisational, and interpersonal skills. Previous teaching experience is not required. What do we offer? Flexible working hours. The opportunity to teach online, in person, or in a hybrid format. Indicative pay of €15–€30 per hour . The freedom to choose your availability and the number of students you teach. Full autonomy wh

In a world where images are becoming increasingly perfect and it is sometimes hard to distinguish what is real and what is AI-generated, we intentionally focus on what cannot be artificially created: real moments. Early morning light in the mountains. Muddy hiking boots after a long day outdoors. An honest laugh. Wind, rain, sun, and all the little unplanned moments in between. We believe that the connection between people and nature cannot be faked. That is why we are building a network of photographers, students, young talents, and creative outdoor people who will shape the visual world of NIKIN together with us. You do not need a huge portfolio or years of experience as a professional photographer. The crucial thing is that you know how to take pictures, have an eye for authentic moments, and feel our outdoor lifestyle. Your impact with us: As part of our Photography Network, you can collaborate with NIKIN in two ways: We brief you. For campaigns, new products, or specific content needs, we approach our network with concrete projects. You receive a brief and independently implement it in your region and with your own creative vision. You pitch us your idea. Do you have an idea for a photo story, know a special person, or have an outdoor trip planned where NIKIN would fit in perfectly? Then get in touch with us. Send us your idea, tell us briefly what you have planned...

Who we are At Twilio , we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilio ns! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio ’s next Software Engineer (L2) - for Voice Trust: helping ensure Twilio ’s Voice customers have reliable voice communication with their customers that ensure their customers will answer their calls. About the job This position is needed to add to our Voice Connectivity Trust team to enable Twilio to better support our customers using Voice in their solutions. As a Software Engineer on this team you will participate in all phases of the software development life cycl

We are knowmad mood! We are a leading digital transformation company, in constant evolution and at the forefront of technology. Composed of more than 3,000 creative, digital, and innovative people connected to a purpose and capable of generating connections with people worldwide. A responsible, flexible team with a high capacity to adapt to the needs of our clients and the market, while providing value, vision, creativity, expertise, professionalism, and a passion for technology in every project. The values that guide our direction and lead us toward excellence are collaboration, innovation, commitment, fun, and trust. Join our team as a 💻 Java Developer | AWS, Terraform & Python 💻 and enjoy an innovative and collaborative work environment. What will your mission be in the project? You will participate end-to-end in the development and evolution of Java solutions on AWS, working in a modern technological ecosystem based on microservices and hexagonal architecture. Minimum Requirements Between 3 and 5 years of experience in Java development (preferably versions 17 or higher). Experience working in microservices-based environments. Experience in AWS, with knowledge in Serverless environments (Lambda, Step Functions, and DynamoDB) being especially valued. Knowledge and experience in Python for scripting or automation. Experience with Terraform. Experience participating in the full cycle of

Our Mission 💜: We want to not only make our customers' everyday lives easier, but also fill them with joy and light. ☀️ Our team is passionately dedicated to putting a smile on our customers' faces and turning every day into a small highlight. As an expert in daily support and household services, we combine professional assistance with personal and heartfelt care. 💕 Your Role with Us: As a household assistant at Alltagszauber, you are more than just support in our customers' daily lives—you are a beacon of hope and a source of joy. Your presence is designed to bring not only order and structure, but also warmth 🌻 and companionship into the lives of the people you care for. Requirements Your Responsibilities: Household assistance for our clients (shopping, medical appointments, and much more) Providing companionship, listening, and leisure activities Performing light household chores Creating a pleasant and positive atmosphere Close collaboration with our team for optimal customer care Highlights: Flexible work model (full-time, part-time) Training and professional development opportunities Access to internal training platforms A supportive, motivating team environment Job bike or company car. Originally posted on Himalayas

1komma5° At 1KOMMA5° we are building Europe's leading energy software platform Heartbeat AI, creating a virtual power plant that intelligently connects photovoltaics, battery storage, heat pumps, and charging infrastructure. Our goal: to consistently supply customers with cheap, clean, and intelligently controlled electricity. With 1KOMMA5° Commercial, Industrial & Public Solutions, we are transferring this expertise to commercial, industrial, and public building portfolios. We develop, build, and operate scalable new energy infrastructures — from photovoltaics, storage, and charging infrastructure to energy management and cross-portfolio control. Your Position Overall responsibility for the successful implementation of large-scale new energy projects (PV, BESS, LIS, EMS) regarding budget, schedule, quality, and safety Functional leadership of a project management team as well as active development of structures and capacities Proactive identification, evaluation, and management of risks at the project and portfolio level, acting as the first escalation level for the team Fostering a solution-oriented team culture together with adjacent departments Ensuring compliance with guidelines and quality standards as well as actively promoting continuous learning within the team Results-oriented stakeholder management with clients, grid operators, service providers, authorities, and internal planning departments to successfully execute projects Conception, setup, and implementation.

💼 The Scoop on the Role: In this role, you’ll collaborate closely with various teams across the compan abd you will be the driving force behind the design, deployment, and operation of our cloud-based anonymization and analytics services. As a Cloud Platform Engineer within our Platform Operations Team, your focus will be on designing, deploying, and operating our cloud-based GRC and HRIS services, along with their underlying platform. You’ll be at the forefront of implementing and managing the tools and technologies that power our core operations processes, such as data ingestion, validation, scheduling, risk assessment, analytics, and modeling. The role's areas of focus: Cloud Certification: Certified in one of Google Cloud Platform, Amazon Web Services, or Microsoft Azure Public Cloud technologies, demonstrating mastery in cloud management. Deployment Proficiency: Skilled in configuring and maintaining services in Multi-Cloud environments, deploying virtual machines, web apps, and containerized components with integration into identity management services. Automation Expertise: Ability to automate workloads using various services and tools, leveraging native command line tools like Microsoft Azure and implementing Infrastructure as Code technologies such as Terraform. DevOps Support: Support all DevOps activities and ensure Cloud resources are managed as code, integrated into CI/CD pipelines for streamlined operations. Monitoring Solutions: Implement monitoring solutions

What will your tasks be? 📋 Analysis of technical documentation and its relationship with the content of the training material, as well as its implementation; creation and/or updating of training material for the various associated courses. Providing instructions for the production of graphic material. Producing significantly autonomously and competently according to client needs and requirements. Recording technical information in a database. Managing all files generated during the development process. What are we looking for? Deep knowledge in: - Industrial mechanics - Combustion engines - Structural maintenance - Hydraulic and pneumatic systems - Automotive electromechanics - Electrical systems - Industrial electronics and control systems - Battery management systems - Equipment control and operational technology Ideally, previous experience in technical documentation or training material development. B2 English 🌍 International work environment and professional growth 🔋 22 days of vacation + additional days off 📄 Permanent contract 🩺 Private medical insurance 🕖 Intensive and flexible schedule from 7:00 - 15:00 At ATEXIS, we value every person within our organization. With a wide range of project opportunities and internal development possibilities, you will have the opportunity to develop your career to the fullest. 🚀 Interested? ✉️ If you are interested in the position or know someone who fits

Who we are Properstar connects real estate buyers, renters, and agents, here and everywhere. Buyers and renters find their next home with us, locally or across borders. Agents reach them in countries they couldn't otherwise sell into, in languages they don't speak. Our Product & Marketing department grows the brand and our footprint. Small team, no fluff. We acquire new users, nurture them, qualify them, and turn them into customers. We believe in a new way of working, where AI is fundamental: you direct, you don't execute. About the job You own B2C growth end to end. You bring buyers and renters to Properstar . You keep them coming back. AI does the heavy lifting, you steer it. That means multichannel acquisition and a lifecycle that runs from first visit to repeat visit. Search, paid social, email, push, app. The app comes first. One gap matters most. People start with research: what a flat costs in Lisbon, how to rent in Spain as a foreigner. Later, they search for a home. Today we don't connect the two. You build that bridge. 2027 is the year we build and test the engine. 2028 is the year we scale it, with a large paid push in France, Spain, and Switzerland. You own the budget and direct our paid media specialists. You report to the CPO. What you'll do Set the growth strategy. Channels, markets, segments, budget. Defend every euro with numbers. Build multichannel acquisition. Test new channels, scale what works. Know your CPL, CAC, and payback by channel and market. C

Your Responsibilities You will assume central coordination and further development of our ICT third-party risk management in accordance with DORA, thereby becoming part of our compliance team. Your tasks include: Independent conceptualization and further development of ICT third-party risk management: Creation of ICT third-party management documentation (e.g., guidelines, processes, templates) to optimize our digital resilience. Risk Analysis: Coordination of risk analyses for ICT third-party risk management as the basis for continuous monitoring of our third parties and sub-service providers. Further development and independent maintenance of our information register. Coordination and review of the implementation of DORA contractual requirements in coordination with our Data Protection Officer, Legal, and other specialized departments. Emergency and Scenario Planning: Participation in the preparation of emergency documentation, exit strategies, SLAs, and processes with our ICT third parties in close coordination with Business Continuity Management. Risk-oriented control of the proper execution and documentation of ongoing monitoring of ICT third-party service providers by the responsible business owners (1st line). Risk reporting to specialized departments and C-level. Point of contact for internal audit reviews and annual financial audits for the ICT third-party risk management area.

Business Development Manager The Business Development Manager is responsible for generating qualified sales opportunities and building a strong pipeline of prospective clients. This role focuses on identifying new leads through research, outreach, and inbound inquiries, and guiding prospects through the early stages of the sales process. The Business Development Manager conducts discovery conversations, qualifies opportunities, and helps prepare proposals and presentations for potential clients. Success in this role requires strong prospecting skills, effective communication, and the ability to consistently develop new opportunities for the sales team. Reports to: President, Translate.One Responsibilities Generate new business opportunities through research, prospecting, networking, and outreach. Manage inbound leads from marketing initiatives, website inquiries, and referral channels. Qualify inbound opportunities and guide prospects through the early stages of the sales process. Conduct discovery conversations to understand prospective client needs. Build and maintain a strong pipeline of qualified prospects. Re-engage dormant accounts and former clients through targeted outreach. Support the preparation of proposals, presentations, and RFP responses. Transition newly won clients to the appropriate account or client solutions team once business is secured. Key Competencies Lead generation and pipeline development Strong discovery and qualification skills Outbound prospectin

Department: Sales Location: Granada Contract type: Permanent Purpose The Account Manager’s role is to increase sales and margins by attracting new customers and expanding Medline’s product and service offering to our existing customers. How can you help us? Designs and executes an account plan to build new and grow existing business Creates and maximises customer value and loyalty, resulting in long-term relationships Collectively works with internal team members like Clinical Sales, Product Managers and Customer Service Agents to drive sales success and customer satisfaction Manages tenders and price quotations in collaboration with the Customer Service & Tender Management team as well as the product divisions Gains customer insights and identifies the right customer stakeholders to help drive the purchasing process Works according to the Challenger Sales methodology Launches new products and solutions to customers Takes active involvement in the complaint process for his/her own customers Provides sales forecasts and updates them regularly Maintains and uses CRM data to improve (his/her own) performance Collects customer feedback and market insights, and makes suggestions for improvements on products and services to the product divisions Organises symposia, conferences and regional exhibitions to promote products (both online and offline) Are you our match Successfully completed higher education or relevant work experience in business and/or healthcare Healthcare indust

We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies. Our offer: A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to €500k in funding. 1:1 sparring with unicorn founders on a weekly basis Community : Access to the top 0.1% of founders, peers and investors Team building : Hiring top notch talent supported through our network (over 50,000 professionals) Distribution : Support in reaching product-market-fit and building up a sales force / marketing machine Funding support for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch) One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment. Tasks You will own, build, and run your startup in fields such as SaaS You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs You will receive intensive coaching to make your startup rea

Brief description We support manufacturers in developing safe medical devices, efficiently meeting regulatory requirements, and bringing innovations to the international market as quickly as possible. We achieve this through consulting, digital tools, and seminars – and with a dedicated team that truly lives freedom, responsibility, and collaboration. Our working model? Remote, self-organized, holacratic – with true personal responsibility and plenty of creative freedom. This also means: no one waits for instructions here. We are looking for doers who take responsibility for their projects and independently lead consulting assignments to success. You can help shape your own professional development, particularly at the intersection of regulation, software, and AI. As a Senior Consultant (m/w/d), you don't just explain regulatory challenges, you solve them practically together with our clients. You develop viable strategies and support manufacturers in the international approval of innovative medical and software products. Your role in our team You develop regulatory approval strategies for medical devices and IVDs – for the EU, the USA, and gladly for international markets as well. You also support the approval of medical devices, including Software as a Medical Device (SaMD / SiMD), and have no fear of AI-based features. You translate regulatory requirements into concrete next steps –

1komma5°: At 1KOMMA5° we pursue a vision: Living on wind and sunlight forever for free. To achieve this, we are building the energy system of the future with Heartbeat AI. Are you in? We bring together regional craftsmanship and scalable software: we don't think of solar, storage, heat pumps, and e-mobility in isolation, but rather control them as an intelligent, integrated overall system within our virtual power plant. Directly connected to the power market—in real time, fully automated. This ensures energy is used when it is available from renewable sources and particularly cheap. By 2030, we want to convert 1.5 million households to renewable energies. Over 3,000 people work every day toward this goal across more than 80 locations worldwide, from Finland to Australia. You want to take on responsibility and build solutions that truly matter? Apply now and shape the energy world of tomorrow with us. Your position: You take over the monitoring and control of quality KPIs related to our heat pump installations and systematically evaluate the results. Based on these metrics, you derive targeted measures to sustainably secure and continuously improve installation quality. You work closely with internal and external partners across the entire value chain—from the supply chain to on-site assembly and service. You plan and accompany regular quality and compliance audits to ensure adherence to all standards.

About Expedock We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential. Who We Need You'll be at the heart of our lettings operation. While the Lettings Operations Managers focus on performance and process, you'll keep everything running day to day: handling enquiries, booking viewings, spotting our highest priority leads and guiding applicants smoothly from first contact through to a signed tenancy. If you're the kind of person who hates seeing things slip through the cracks, this role was made for you. Key Responsibilities 1. Enquiry and lead management Handling incoming enquiries from prospective tenants across email, phone and third-party platforms, logging them accurately in Streak (our lead management platform) and Altido (our customer management system)- Identifying high-value and time-sensitive leads and making sure they're followed up quickly Progressing leads through every stage, from enquiry to viewing, application and signed tenancy, chasing responses so momentum is never lost Guiding prospective tenants through the contracting process, making sure paperwork is complete and nothing holds up a booking Making outbound calls to prospective tenants to generate sales, using a natural, conversational approach rather than a rigid script, focusing on helpful advice rather than hard-pressure sales tactics. Monitoring enquiries from third-party listing sites so

We've set the standard in kids entertainment. Come help us raise it. We're Lingokids , the #1 entertainment platform for young kids. Most kids content is designed to capture attention. We create experiences little ones genuinely love. Everything we make is created in-house to be seriously fun, with the good stuff built in from the very beginning. We're KidSAFE certified, completely ad-free, and committed to giving families entertainment they can trust, with no compromise. Ever. 20 million kids come back to us every single month, and we’ve earned more than 50 awards along the way. Now we're going after something bigger: becoming the go-to entertainment destination for kids everywhere, and changing what content looks like for the generation growing up on it. You in? Keep on reading. A hands-on technical artist who owns the path from finished 2D art and animation to working assets in Unity. They build the tools, standards, and validation that make handoffs reliable, keep templates and IP reskins fast, and help the team adopt AI-assisted workflows where they genuinely help. The role As Technical Artist, you will own the tooling and standards behind this journey. You'll work directly with discipline leads and Engineering to cut manual work, catch integration errors early, and make sure assets look and behave in playable builds as intended. What you'll own Evaluate the art and animation pipeline and technical stack, identify visual or creative requirements that existing workflows c

Email & Lifecycle Marketing Specialist Company: Rove Next, by Rove Concepts Location: Remote. Open across the Americas and Europe. Hours: Full-time overlap with Pacific or Eastern time. This is a requirement, not a preference. Type: Independent contractor, full time Apply: About the role Rove Next is a new premium line from Rove Concepts , a Vancouver-based modern furniture brand selling direct to consumer across Canada and the US. Rove Next launches with improved versions of our best-selling pieces, and it needs its own marketing built from the ground up. We're looking for an Email & Lifecycle Marketing Specialist to help execute and optimize the customer journey from first interaction through repeat purchase. You'll own the day-to-day execution of email campaigns and automated flows while helping us build a lifecycle marketing engine that scales through AI, automation, and strong operational discipline. This is a hands-on role for someone who enjoys building, testing, improving, and shipping high-quality work. Scope Initially focused on Rove Next, with room to expand across the Rove Concepts group as the brand grows. What you'll own Email campaign execution from planning through deployment using Klaviyo. Building, maintaining, and optimizing automated customer journeys including welcome, abandoned cart, browse abandonment, post-purchase, win-back, and retention flows. Customer segmentation to deliver personalized marketing experiences. Campaign QA including copy, li

At Snowflake , we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake , your role isn't just to execute a function, but to help redefine the future of how work gets done. As a Lead Migrations Forward Deployed Engineer (Migration FDE), you will lead scoping, architecture and direction as the FDE team embeds with customers to lead the modernization of their data and application ecosystem using the Snowflake AI Data Cloud. You will partner closely with clients to understand their business challenges to design, build, and implement cutting-edge data solutions on Snowflake . Your role is crucial in enabling customers to harness the full potential of their data, driving insights, and powering AI initiatives. You'll act as a trusted technical advisor, ensuring customers achieve significant business value and success with Snowflake . WHAT YOU WILL BE RESPONSIBLE FOR: Migration Project Execution : You will work with multiple FDE teams that each focus on a sp

B2B business development, sales, and account management role. The applicant should be fluent in German and can be based nationwide in Germany. IDTechEx is recruiting a German-speaking Business Development Manager. In this B2B role, the candidate will identify and engage new prospects; meet with prospects to understand their needs and convey our solutions; manage and grow client accounts; and represent IDTechEx at international events. We are seeking candidates who are able to regularly travel to meet with clients and attend events, capable of engaging with and successfully selling to senior business professionals, and who have shown they can develop and grow accounts. IDTechEx is a market intelligence firm selling reports, subscriptions and consulting, and we will consider all applicants with a sales background that could be applicable to market intelligence from other sectors such as SaaS, publishing, consultancy, events, and those that have sold other premium B2B services and offerings. The candidate should have at least five years of successful sales experience, preferably across new business development and account management. Candidates who are able to speak additional languages is a strong plus, but not a requirement. IDTechEx covers some of the most exciting, cutting edge technologies, helping our clients understand how they can benefit in these sectors. Key job responsibilities: Successfully establish new business accounts through business development activities inclu

Are you passionate about technology, innovation, and creating solutions with real impact? At Raona, we help companies transform how they work through Microsoft technology, AI, automation, and the Digital Workplace. For over 20 years, we have anticipated the technological future, and today we are an international team of more than 360 people spread across Spain, Andorra, Argentina, and Colombia. We work with large companies across multiple sectors, developing innovative solutions that improve the user experience, boost productivity, and generate a real business impact. But beyond technology, there is something that especially defines us: our culture. We are committed to autonomy, flexibility, continuous learning, and a close-knit environment where ideas matter and people can truly grow. If you are looking for a place to grow, contribute, and surround yourself with people passionate about technology, keep reading 👇 The opportunity 🚀 We are looking to add an Agile Project Manager to our team. These will be some of your responsibilities: Lead the planning, execution, and monitoring of projects in Agile environments. Coordinate multidisciplinary teams and ensure proper alignment between business, client, and team. Manage scope, priorities, milestones, dependencies, and deliverables. Facilitate communication among the various project stakeholders. Identify and manage risks, bottlenecks, and deviations. Monitor

your mission Own the post-sales relationship for a portfolio of 15 - 20 large fashion brands and retailers, serving as their primary point of contact Lead structured onboarding to get new clients live quickly and drive early adoption Conduct regular check-ins and business reviews to track client health, celebrate wins, and surface new opportunities Proactively monitor account signals to identify churn risks early and take action before issues escalate Spot and develop upsell and expansion opportunities, partnering with the sales team to grow account value Collect and synthesize customer feedback, acting as the client's voice internally to inform product direction Contribute to scalable CS processes, playbooks, and resources as we grow Support in creative processes using AI tools and the Adobe Suite your profile 1-4 years of experience in Customer Success, Account Management, or a client-facing role - ideally at a B2B SaaS company or Creative Agency A natural communicator who is warm, professional, and confident managing senior stakeholders at large brands Experience using Adobe Photoshop Commercially minded - you understand the link between customer health and revenue, and you're comfortable identifying upsell opportunities Highly organized with the ability to manage multiple accounts and competing priorities without dropping the ball A problem-solver who takes ownership and doesn't wait to be told what to do Fluency in German is highly valued, fluency in English is a require