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Worldwide Remote Listings

Showing 961–984 of 16393 verified active positions

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About IFS Logistics IFS Logistics (built and launched as 7bridges, now part of IFS ) is an AI-native enterprise logistics platform. We unify transport data, optimise carrier spend, and automate execution for enterprise shippers and logistics companies. We are a small, dedicated product and engineering team inside IFS , reporting into the commercial organisation rather than central R&D. Pure SaaS, zero consultancy: if a customer needs us to operate the software for them, we have failed. The role This is not a traditional "add AI to an existing system" role. You will set the technical direction for our Experience squad — the layer where the whole platform meets the customer: SSO and identity, IFS Intelligence integration, the demo environment, and the cross-product surface that ties Data Connect, TPAO, Shipper TMS and Revenue Protect into one product. The squad does not exist yet. You will help build it, set its architecture and standards, and be accountable for what it ships. You stay hands-on — this is not a management-only role. You are the squad's technical voice to the VP Product and Chief Architect. Your depth is backend and platform. Every engineer here is expected to be genuinely fullstack; the profile describes where your depth is, not a boundary you stay inside. You will review React as readily as Django. What you'll work on API v3 and the service boundaries that let four product areas share one identity, permission and navigation model without a shared mess. SSO,

Worldwide

Forming Our Future together FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America. Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter. Shift: The regular hours for this position are day shift. Job Description: We are seeking an experienced and customer-focused Principal Product Manufacturing Engineer to evaluate the applicability of our products and technical capabilities for new and evolving customer silicon devices. This role serves as a critical technical link between customers, Sales, Field Applications, Product Management, Engineering, Quality, and Manufacturing, helping translate complex customer requirements into manufacturable product solution

Worldwide

At Oversee , we build practical AI solutions for the $1.6 trillion global travel industry. For over a decade, we have helped travel agencies and global enterprises cut travel costs and work more efficiently. Our AI-based reshopping products, FareSaver for air and HotelSaver for hotels, track booked trips and automatically rebook them when a better rate becomes available. AgentSee, our agentic AI platform, works alongside travel agents. It reads traveler requests, handles bookings and changes, and takes on routine servicing tasks, so agents can manage more trips while improving service quality. We're growing fast, with exponential YoY revenue growth and partnerships with some of the world's largest Fortune 500 companies. If you are looking for a dynamic, fast-paced, and positive environment - and want to help solve a $17B global problem - Oversee is the place to build, grow, and make an impact. Why join us? We’re looking for a Senior Analytics Engineer to help shape how data powers our products. This isn’t a traditional data engineering or BI role. We’re looking for someone who enjoys working at the intersection of data architecture, analytics, product development, and engineering. You’ll work closely with Product and R&D teams to design and evolve data models, build reliable pipelines, define meaningful metrics, and turn complex data into insights that improve our products and business decisions. Depending on the product, your work could involve anything from developing d

Worldwide

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Music & Lyrics Expert - Indonesian Type: Contract Compensation: $11–$30/hour Location: Remote Duration: Up to 6 months Commitment: 20+ hours/week Role Responsibilities Evaluate AI-generated music across various genres. Ensure adherence to detailed quality standards. Compare AI-generated lyrics with published songs. Identify similarities and assess originality. Rate lyrics based on quality, creativity, prompt adherence, and originality. Evaluate naturalness of lyrics, focusing on word choice, slang, and regional expressions. Work independently and asynchronously to meet deadlines while improving AI model performance . Qualifications Must-Have Native or near-native proficiency in Indonesian. Ability to follow detailed written instructions in English. Experience as a songwriter, lyricist, performer, composer, or music journalist. Knowledge of the Indonesian music scene. Headphones or studio monitors suitable for critical listening. Preferred Formal training in music performance, theory, or composition. Credited or published songwriting work. Broad familiarity with contemporary Indonesian genres, sub-genres, and artists. Start Date Immediate Application Process (Takes 20–30 mins to complete) Upload resume Complete the Biling

Worldwide

Omie's purpose is to bring prosperity to the Brazilian entrepreneurial ecosystem. Therefore, we look for people with a growth mindset, valuing profiles that have adaptability, a collaborative sense, and are motivated by innovation and continuous learning. Be part of the history of one of the fastest growing tech companies in the country! 🚀 Join Omie. Develop, evolve, and maintain AI agents with LangChain and LangGraph: state and flows, tool calling, memory, human-in-the-loop, and multi-agent architectures. Integrate LLMs and embedding models via Amazon Bedrock, choosing the model and strategy based on quality, latency, and cost. Build RAG pipelines: document ingestion and chunking, embeddings, indexing, and search in Amazon OpenSearch Service and Amazon S3 Vectors (directly or via Amazon Bedrock Knowledge Bases), and self-hosted vector databases on EC2/EKS. Develop the APIs and services that expose the agents and connect them to the Omie ERP, databases, and legacy systems. Deploy and operate solutions on AWS (Lambda, Step Functions, EC2, EKS, and S3) using Infrastructure as Code and CI/CD. Create evaluations (evals) and implement observability: test datasets, quality metrics, tracing, and cost and latency monitoring in production. Apply guardrails and security/responsible AI practices: prompt injection mitigation, control of tools and data each agent can access, and personal data protection (LGPD). Work

Worldwide

Senior Product Manager Are you passionate about building products that help higher education institutions make better decisions and support faculty success? Do you enjoy turning customer insight, data, and emerging technologies into meaningful product outcomes that deliver measurable value? About our Team With innovative products designed to support the entire faculty lifecycle, Interfolio from Elsevier enables academic leaders to effectively advance higher education institutions, their faculty, and their staff. We have been trusted by more than 500 colleges and universities since 1999. About the Role As a Senior Product Manager I, you will own a product or a substantial area within Interfolio’s Faculty Information System. You will develop product strategy, lead discovery, and guide delivery from concept through launch, creating value for customers and supporting business outcomes. Working in a dynamic environment, you will collaborate across functions, use evidence to inform decisions, and help teams deliver meaningful improvements through iterative product development. Responsibilities Develop and communicate a product vision and roadmap aligned with customer needs and business strategy. Prioritise opportunities using customer value, commercial potential, delivery effort, and technical constraints. Build evidence-backed business cases and contribute to investment, pricing, and packaging decisions where relevant. Understand how your product area connects to the wider institu

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Headquarters: Egypt URL: http://prospexcrm.xyz Read This First If you have not worked in a recruitment agency or sold recruitment services , stop here. This role is not for you. We are hiring a pure hunter . This is not account management. This is not inbound. This is outbound sales , every day. The Role We are looking for a Business Development Specialist who knows recruitment sales inside out and is comfortable doing what most people avoid: cold calls, cold emails, and LinkedIn outreach at scale . Your job is simple and measurable: Start conversations Qualify real hiring needs Book meetings Generate revenue opportunities What You Will Do Cold call decision-makers daily (founders, CEOs, HR, Talent leads) Run high-volume cold email campaigns Prospect and sell via LinkedIn outreach Pitch recruitment services clearly, confidently, and without hesitation Handle objections without panicking Book qualified meetings that convert Keep CRM clean and updated Follow up relentlessly until you get a yes or a clear no Non-Negotiable Requirements Previous experience in a recruitment agency (sales or BD) You have sold permanent, contract, RPO, or staffing services before Strong cold calling experience Proven outbound sales mindset Comfortable with rejection and pressure Fluent English (spoken and written) Self-driven. No hand-holding Nice to Have Experience selling recruitment internationally Strong LinkedIn prospecting skills Experience with CRM and sales tools To apply: https://weworkremo

Worldwide
Southern New Hampshire University

Academic Governance Manager

Full-time

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact — from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Academic Governance Manager serves to operate and administer academic governance-related activities across the university by working collaboratively with partners across academic units and other university departments. You will be a central contact and partner for all procedural academic governance

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BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role We are seeking a Staff Site Reliability Engineer (SRE) to lead the evolution of the Password Safe platform, infrastructure, and deployment ecosystem. In this role, you will bridge the gap between systems engineering and software development, architecting highly availability highly resilient systems across both cloud and on-premises environments. As a Staff level engineer, you will tackle complex technical challenges and serve as a technical leader, mentoring engineers and influencing our broader engineering roadmap. You will own the reliability, scalability, and efficiency of shared services, CI/CD pipelines, and platform engineering initiatives via an AI first operating model. What You’ll Do Infrastructure & Platform Engineering Design, scale, and maintain highly available, secure, and resilient systems spanning both cloud (AWS/Azure) and on premises environments. Champion platform engineering initiatives that reduce cognitive load for software engineers and accelerate velocity. Own and optimize foundational services, including api gateways, service mesh

Worldwide
Full-time

Who we are: InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our empathetic customer engagement and advocacy for our clients' brands and reputations. Key Responsibilities Produce long-term (weekly/monthly, 3–18 month) volume and workload forecasts. Convert forecasts into FTE requirements, hiring plans and ramp schedules. Model scenarios for attrition, shrinkage, seasonality and business growth. Maintain capacity models and track forecast accuracy versus actuals. Partner with Finance and Recruitment on budget, headcount and ramp. Recommend actions to close over- and under-capacity gaps. Required Qualifications & Experience 3+ years in capacity planning, forecasting or a strong analytical planning role. Solid understanding of contact centre metrics and staffing drivers (Erlang, shrinkage, occupancy). Strong statistical, analytical and Excel modelling skills. Technical Skills & Tools Advanced Excel (modelling); WFM platforms and capacity/forecasting tools. SQL and BI tools (Power BI / Tableau) a strong plus. Key Competencies Analytical rigour · Scenario modelling · Commercial awareness · Attention to detail · Clear communication of assumptions. Success Metrics (KPIs) Long-term forecast

Worldwide

Why Keyrus , Why Now! Keyrus is an international group of 3,000 experts across 30 countries, built on a single conviction: AI does not transform businesses. Architected intelligence does. For more than 30 years, we have been building the data foundations that make intelligent systems work, designing the Operating System of the intelligent enterprise, where intelligence is embedded into the core of business processes to create sustainable value: we operationalize intelligence. Intelligent systems are only as dependable as the data beneath them. Reliable pipelines, trusted data products, governed access, and meaningful enterprise context allow analytics, applications, models, and agents to operate consistently in production. Technology amplifies. Keyrus culture differentiates. Industrial discipline connects the two. What you'll architect As a Data Engineer, AI & Cloud, you will design, build, and maintain reliable data pipelines and data products that support analytics, enterprise applications, and intelligent systems. This is primarily a Data Engineering role, with an additional focus on preparing enterprise data for AI applications. You'll work with structured and unstructured data, transforming information from different sources into trusted, reusable data products that support analytics, RAG, retrieval, evaluation, and agent-enabled systems. You'll collaborate with AI Engineers, Software Engineers, Architects, and client teams to ensure data is accessible, reliable, and

Worldwide

Company Overview Our client is a fast-growing SaaS platform transforming the outdoor hospitality industry. They operate a two-sided marketplace: a traveler-facing booking experience and a powerful reservation management platform used daily by campgrounds, RV parks, and glamping operators across the US. Think modern software meets an industry that desperately needs it — small business operators who depend on reliable, flexible tooling to run their parks. The team is lean (~35 people), based in Austin TX, and fully remote-friendly. Your Role This role exists at the intersection of engineering and revenue. RoverPass is growing into more complex, customized deals — enterprise operators, government contracts, multi-park groups — and they need someone who can sit across from a technical stakeholder, speak their language, and then actually go build the solution. You'll work closely with the sales team on high-value opportunities where the product needs to be configured, extended, or explained at a technical depth that a traditional AE can't go alone. You own the technical side of the deal from first demo to signed contract. You'll Own the technical discovery, demo, and solution design for complex, high-value accounts Build custom configurations, integrations, or lightweight code to close deals that require tailored solutions Partner with AEs through the full sales cycle — qualifying, scoping, presenting, and negotiating Translate customer requirements into clear internal specs for P

Worldwide

Job type: Full-time contractor Workplace: Remote Schedule: Monday to Friday, aligned with US Pacific Time (PST) Compensation: $1,300 to $1,400 per month, depending on experience About Us HireHawk connects skilled professionals with U.S. and Canadian companies, helping build high-performing remote teams across Latin America and other global talent markets. We believe talented professionals should be able to do meaningful work from anywhere while benefiting from clear expectations, structured support, and an outcomes-focused remote environment. In this role, you will support a busy immigration law practice handling U.S. and Canadian immigration matters, working closely with an attorney to keep cases accurate, organized, and moving forward. About the Role As an Immigration Paralegal, you will take ownership of preparing employment-based and family-based immigration matters from information gathering through attorney-ready case assembly. Your work will directly reduce administrative bottlenecks by ensuring forms, supporting documents, letters, and case files are complete before final attorney review. You will work independently in a remote setting while collaborating closely with an attorney in a small, lean practice. This is a strong fit for someone who understands immigration workflows, catches details others miss, and takes pride in handing over files that are organized, accurate, and ready for submission. The working schedule is Monday through Friday, 8:00 AM to 5:00 PM Pacif

Worldwide

WHAT WE ARE LOOKING FOR? 🎯 We are the first and largest all-in-one platform in the corporate travel and expense management market. We have been growing at a very fast pace, which involves the arrival of several new customers, so we are looking for new people for our Onboarding team! We want proactive people who are customer-focused and have previously worked with B2B deployments! 🚀 WHAT WILL YOU WORK ON? 🤩 As we enter the fintech market in a prominent way, we also expect to offer consultative and sensational deployment experiences to our customers. We thus want to continue changing the reality of various organizations around the world! 💻📈💙 In the B2B ONBOARDING DEPLOYMENT ANALYST position, you will be responsible for: Understanding our customers' financial processes, as well as their expectations when using our solutions, identifying specificities and opportunities for improvement, and handling the initial setup of these customers on our platform; Conducting training sessions with our customers and the employees of companies that will start using our services; Performing continuous follow-ups throughout the onboarding process, engaging customers in platform usage until they achieve success; Managing deployment spreadsheets and corporate customer accounts prior to their maturation; Ensuring deliverables are within the goals established for the team; Supporting the customer with integration

Worldwide

Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. ​ Key Responsibilities SAP WM Application Support Lead application support activities for SAP Warehouse Management, including incident, problem, service request, enhancement, and defect management. Manage Level 2 and Level 3 support for SAP WM production environments. Provide functional leadership for warehouse processes including: Inbound and outbound processing Goods receipt and goods issue Putaway and picking Transfer requirements and transfer orders Storage unit and handling unit processes Inventory management and physical inventory Warehouse movements and replenishment Batch and serial number management RF and barcode-enabled warehouse processes Troubleshoot complex SAP WM issues and coordinate resolution across functional, technical, infrastructure, and business teams. Ensure timely resolution of high-priority incidents and minimize business disruption. Support Management & Service Delivery Manage application support performance aga

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Your Opportunity at ARC’TERYX: As the Senior Quality Specialist - Training, you build consistent quality capability across internal teams, vendors and factory quality personnel. You translate Arc’teryx quality standards and technical product requirements into practical learning, assessment and certification programs. A key focus is strengthening the Factory Certified Auditor (FCA) program with our quality specialists through disciplined preparation, effective facilitation, objective competency assessment and ongoing calibration. This role can be hired remote. Business operations occur on Vietnam time zone (no relocation/visa sponsorship available for this role) Meet Your Future Team: You will join the Global Quality team and work closely with regional quality teams, vendors, factories and cross-functional partners. The team strengthens quality assurance and quality control systems across product development, manufacturing and final product release, while building sustainable capability within the supply base. If you were in the Senior Quality Specialist, Training role now, here are some of the core activities you would be doing: Develop and implement the Global Quality training strategy and annual capability development roadmap based on business priorities, audit findings, quality risks, recurring defects, and vendor capability gaps. Serve as the lead trainer and subject matter expert for the Factory Certified Auditor (FCA) program, establishing and driving a Train-the-Traine

Worldwide
SILVER ROSE STAFFING AGENCY

Editor/Copy writer

Full-time

Media 365 is a 100% female owned, award-winning consultancy agency. Based in Lusaka, Zambia, we work with local and global clients in the public, private and non-profit sectors since 2008. We design and implement projects and campaigns using a design process that creates impact. We are seeking a creative and meticulous Editor/Copy Writer who is passionate about creating compelling content for various audiences. The Editor/Copy Writer is responsible for shaping Media 365’s publications and/or written work with a superb command in English and ensuring content is distinguished to the target audience. Key Responsibilities; Serve as SKY Girls Zed Magazine Editor (50% of time) Design Flat Plan and synopsis for magazine Issues. Generate story ideas for writing staff. Conduct and listen to audience feedback to ensure magazine is relevant to target audience Manage writing staff and freelance content producers. Approve content, appearance and layout of featured articles. Oversee photography, design and artwork to be used in the publication. Meet with writers and artists to discuss features, layouts and artwork. Comply with media law and industry regulations. Send regular briefs to writers that include deadlines, writing style and fees. Commission articles from writing staff and freelance content producers. Proofread, edit and rewrite articles to meet publication standards. Revise copy based on internal and client/feedback direction Plan, direct and attend photo shoots. Assist all team

Worldwide

We are looking for AI Linguistic Quality Evaluator to assess how effectively an AI application performs in Malayalamfor a long collaboration. Job Type: Freelance Location: Remote from Singapore Work Schedule: Flexible Start Date: Immediately Duration: To be confirmed Rate: 24 USD/hour Help Shape the Future of AI Are you a student, recent graduate, stay-at-home parent, gig worker, or professional seeking flexible remote work? Are you interested in shaping the development and safety of today’s AI models? What You’ll Do Evaluate and audit multilingual AI-generated responses for accuracy, helpfulness, and cultural relevance Review assigned batches of AI outputs against localized quality guidelines. Score responses and assign pass/fail ratings based on defined quality criteria. Compare multiple AI-generated responses for the same prompt and rank them based on quality. What We Are Looking For Native-level fluency in the assigned language/locale. Must be currently located in Singapore . Advanced English proficiency to understand written instructions and guidelines. Strong attention to detail and ability to evaluate content objectively. Comfortable assessing content quality, accuracy, and cultural appropriateness. Willingness to complete ID Verification . Must pass the required Language Assessment . Available to start immediately due to an urgent project requirement. What We Offer Flexible schedule Opportunity to earn extra income Timely payments The job is ideal for students, part-t

Worldwide

We are hiring in Latin America! 🟢 At Dev.Pro , a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite a Senior Java Software Engineer with strong Oracle expertise to join a large-scale platform modernization initiative. You’ll work on a project that involves consolidating multiple platforms around Oracle, designing the database schema for a new application, and supporting a future MySQL-to-Oracle migration. In this role, you'll combine hands-on Java development with advanced database engineering and collaborate with cross-functional teams to deliver reliable solutions. 🟩 What's in it for you: Contribute to a large-scale platform modernization initiative that includes a future MySQL-to-Oracle migration Solve complex technical problems across application and database layers, combining hands-on Java backend development with advanced Oracle database engineering Collaborate with cross-functional teams to improve the performance and reliability of a business-critical platform serving 100k users ✅ Is that you? 5+ years of experience building, debugging, and optimizing scalable Java backend applications Strong pro

Worldwide
Full-time

🎨 Do you bring ideas to life in 3D using Blender? Then we need to talk! 👋 You know that feeling of seeing a simple cube turn into a character, a set, or an entire world? Now imagine teaching a child to feel that for the first time. 🤩✨ Kodland is looking for 3D Modeling Tutors with Blender: creative, approachable, and digital art-passionate people who want to show the new generation that imagination has no limits! 🌍 Who we are? Kodland is a digital platform connecting tutors and children worldwide. Our mission is to prepare children for the future, helping them develop career skills while exploring their passions. Thousands of children have already created their first programs, games, and projects with us. And the next one could be with you! 💙 ✨ What you will do: - Teach fun and engaging Blender classes based on our programs and materials - Teach practical 3D modeling, texturing, lighting, and animation 🧊 - Use your creativity to engage and support students - Track each student's progress with regular reports - Share feedback on classes and content with the team - Represent Kodland in a positive, inspiring, and friendly way 🧩 What we are looking for: - Hands-on experience with Blender - Knowledge of 3D modeling (texturing, rendering, and animation are a great plus!) - A portfolio of your projects (show us what you've got! 🖼️) - Eagerness to teach and great positive energy ⚡ 👉 No previous teaching experience required!

Worldwide

#RunwiththePack At Arctic Wolf , we’re on a mission to end cyber risk . We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity. More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference. We’re constantly looking for talented people to join the Pack and help us take our performance to the next level. About the Position: Senior Incident Response Forensics Analyst (all genders) Remote, UK At Arctic Wolf , we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also re

Worldwide
Full-time

Provide information and communication technology services related to infrastructure, networks, software, computer applications, and devices to facilitate the client's tasks and functions. Requirements Main functions: Provide information and communication technology services related to infrastructure, networks, software, computer applications, and devices to facilitate the client's tasks and functions, as well as the management, transformation, and maintenance of the technological components that allow creating, modifying, storing, protecting, and retrieving information. Provide specialized technical support for internal and external users, solving complex problems that cannot be resolved by previous support levels. Perform detailed analysis of incidents and problems, investigating the root cause and proposing effective solutions. Collaborate with development, infrastructure, and security teams to solve complex problems involving multiple systems and components. Provide remote or online assistance. Access, control, manage, supervise, and repair devices remotely, from laptops, via connectivity platforms. Apply cloud-based technologies for collaboration and remote online support. Configure and maintain operating systems, servers, databases, and other IT infrastructure components. Manage and resolve issues.

Worldwide
Full-time

LOCATION Manila, PH POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking bilingual agents to work as needed in response to data breach communications to consumers. This is a temporary, remote position contingent on breach events. Candidates accepted for this role will be e-mailed and texted on an as-needed basis. Shifts will range between 8:00 AM - 10:00 PM Monday - Friday and 10:00 AM - 7:00 PM Saturday and Sunday. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A DATA BREACH AGENT DO? We improve the customer’s experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Our Data Breach Agents are responsible for the following tasks: Assist customers with service inquiries Learn the common requests and solutions Improve the customer’s experience Utilize our service techniques and systems Escalate customer dissatisfaction to proper channels In addition to becoming the best in the business, you must be conf

Worldwide
MCI Career Services

Virtual Assistant

Full-time

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a highly organized and detail-oriented Virtual Assistant to join our Team. The ideal candidate for this role should have an excellent command of the English language, be highly organized and reliable, possess a strong work ethic, and be attentive to detail. Prior administrative experience is recommended but not required. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Tasks and Responsibilities We are looking for an organized, positive, and personable

Worldwide
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