Deployment Analyst – Customer Onboarding (Remote)

WHAT WE ARE LOOKING FOR? 🎯 We are the first and largest all-in-one platform in the corporate travel and expense management market. We have been growing at a very fast pace, which involves the arrival of several new customers, so we are looking for new people for our Onboarding team! We want proactive people who are customer-focused and have previously worked with B2B deployments! 🚀 WHAT WILL YOU WORK ON? 🤩 As we enter the fintech market in a prominent way, we also expect to offer consultative and sensational deployment experiences to our customers. We thus want to continue changing the reality of various organizations around the world! 💻📈💙 In the B2B ONBOARDING DEPLOYMENT ANALYST position, you will be responsible for: Understanding our customers' financial processes, as well as their expectations when using our solutions, identifying specificities and opportunities for improvement, and handling the initial setup of these customers on our platform; Conducting training sessions with our customers and the employees of companies that will start using our services; Performing continuous follow-ups throughout the onboarding process, engaging customers in platform usage until they achieve success; Managing deployment spreadsheets and corporate customer accounts prior to their maturation; Ensuring deliverables are within the goals established for the team; Supporting the customer with integration