Remote Jobs in the United States & Canada

Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a skilled Generative AI Specialist to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Job Title: Generative AI Specialist Location: 100% Remote (Continental United States) Position Type: In-house Bright Vision Technologies SOW engagement (no third-party client or vendor) Salary : $100K -$150K Experience: 6+ years Employment Terms & Visa Policy This is a 100% remote, full-time, direct W2 position with Bright Vision Technologies . This role is part of Bright Vision Technologies ’ in-house Statement of Work (SOW) engagement. The client, end customer, and employer for this position is Bright Vision Technologies — there is no third-party client, vendor, or implementation partner involved. We do not engage in C2C, 1099, or third-party arrangements for this role. BUT STRICTLY NO C2C/1099. All our roles are W2. Candidates must be willing to work directly as a full-time W2 employee of Bright Vision Technologies and contribute to our in-house SOW deliverables. No new H1B sponsor

it's what's inside that counts There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering: Day 1 Benefits Coverage with low cost Medical, Vision and Dental Day 1 Paid-time Off and Vacation 4.5% Company Match 401(k) Plan $500 Annual Company-paid Lifestyle Benefit Competitive Compensation and Bonuses Company-paid Life and Disability Insurance Employee Stock Purchase Plan Training and Advancement Opportunities Why This Job CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential. What You'll Do Works closely with Area Managers, Region Engineers, and Geopier licensee teams to provide project specific technical guidance and direction in support of project feasibility and project bidding efforts for Geopier design build solutions Collaborate with Area Managers to perform engineering analyses and prepare design reviews Prepare

Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our Mission– To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision– Every patient deserves access to quality healthcare. Our Values– The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us - Health, Dental, Vision, Disability & Life Insurance, and much more - 401K Retirement Plan (with company match) - Tuition, Professional License and Certification Reimbursement - Paid Time Off, Holidays and Volunteer Time - Paid Orientation and Training - Established in 11 states - Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today! More details about the benefits we offer can be found at . Responsibilities The Patient Advocate provides exceptional customer service to inbound inquiries and refill requests from external and internal entities. They aim to provide first contact resolution on phone calls they receive while using appropriate judgement on when to escalate. The Patient Advo

Who we are: Through a partnership-based approach, Coterie helps insurance professionals unlock untapped revenue in the small commercial space. With an innovative quoting platform that delivers accurate pricing and bindable quotes in less than one minute, Coterie makes small business insurance effortless. We are on a mission to build and foster a world-class team to bring speed, simplicity, and service to commercial insurance. We value integrity, humility, passion, and intelligence. If you want to push yourself and reshape a $200B+ market, we’re excited to talk to you! Position Summary: Coterie Insurance is seeking a forward-thinking, highly motivated Manager, Training & Talent Development to build and lead learning initiatives that strengthen leadership capabilities, accelerate organizational effectiveness, and prepare our workforce for continued growth. This is a unique opportunity for a visionary, hands-on learning and development professional who thrives developing innovative solutions, and driving meaningful organizational change. Reporting directly to the Chief People Officer (CPO), this individual will partner with leaders across the organization to build a scalable learning and development framework that supports leadership excellence, cross-functional collaboration, AI adoption, and organizational readiness as Coterie continues to grow. Key Responsibilities: Leadership Development Partner closely with the Chief People Officer to design, develop, and implement a co

We are looking for B2B Sales Professionals who can do appointment setting, cold calling, and sales representation! Key Responsibilities: Identify and generate sales leads through prospecting, website inquiries, databases, cold-calling, and other promotional strategies. Schedule and conduct virtual meetings and presentations with potential clients. Develop and deliver compelling sales presentations on company products and services. Maintain accurate records of sales activities, prospects, and customer interactions in the company CRM. Track customer reorders and follow up to ensure continued satisfaction. Communicate customer and prospect product pain points to appropriate departments. Maintain a well-developed pipeline of prospects. Collaborate with internal teams to address customer pain points and improve offerings. Build and maintain strong, long-term relationships with customers and prospects. Consistently meet or exceed sales quotas and performance targets. APPLY NOW and be one step closer to: Competitive Salary + Commission Package Healthcare One (1) Week Paid Vacation Additional Incentives and Bonuses An inspiring and fun work environment with endless career advancements and much more! If you have an "I CAN" and "I WILL" mindset, we'd love to hear from you. Apply today! Qualifications: Fluent in English (both verbal and written) with excellent communication skills. Proven success in sales, with a strong track record of meeting or exceeding quotas. Ability to work indepe

What Infrastructure Governance contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Infrastructure Governance enforces Cardinal Health ’s risk and security policies to ensure compliance with internal and external regulations, and to maintain a secure infrastructure environment. Responsibilities: Lead and mentor a high-performing team of Cloud Engineers, fostering professional growth and establishing a culture of proactive exposure management. Drive team evolution by expanding the governance scope beyond Cloud Security Posture Management (CSPM) and firewall rule monitoring into comprehensive security policy enforcement, vulnerability, data, and application security management. Champion Automation & AI to deliver real-time compliance results, reduce manual verification cycles, and accelerate auto-remediation of cloud risks. Governance, Risk, & Compliance (GRC) Execution Govern Firewall Rule Policies to guarantee alignment with network standards, and direct the rule certification program for all in-scope firewalls. Oversee CSPM & Cloud-Native Security Solutions to ensure robust, continuous alerting, monitoring, and audit reporting across GCP, Azure, and AWS. Orchestrate remediation campaigns for non-compliant issues, leveraging

THE ROLE 📝 At Form3 , we're building the future of payments. We're looking for an experienced Partnership Manager to shape our global sponsor bank enablement strategy, building the partnerships and operating models that will support our expansion into new markets. Sitting within our Commercial function, you'll operate at a strategic level, developing relationships with major financial institutions and helping translate complex payment infrastructure requirements into scalable platform capabilities. This is a commercially focused role with significant strategic ownership. You'll work closely with Product and Engineering and other business functions to ensure our sponsor bank partnerships support long-term growth, market expansion and customer needs. What you'll be doing: Own and shape Form3 's sponsor bank enablement strategy, supporting expansion across existing and new markets. Build and manage strategic relationships with sponsor banks, financial institutions and payment infrastructure providers. Develop scalable sponsor bank engagement models, onboarding frameworks and market-entry playbooks. Structure and commercialise network partnership opportunities, balancing commercial objectives with regulatory and operational requirements. Translate complex payment infrastructure, scheme and sponsor bank requirements into clear product recommendations. Collaborate with Product, Engineering and Architecture to influence the development and prioritisation of sponsor-bank-enabled pla

Responsible for optimizing the user experience of AF Group digital properties by creating information architecture and interaction design deliverables and leading the consistent implementation of User Centered Design (UCD) techniques and methods. Performs UCD methods, such as user research, personas, user journey mapping, wireframing, and user testing to develop the user experience of AF Group web sites and mobile application. Works collaboratively with members of the Content Strategy, Visual Design, Analytics, and Tech teams to gather and synthesize requirements and develop design strategies and specifications. Mentors colleagues and business SMEs on UCD methods and best practices. Advocates for the user, while equally considering the objectives of the business. Plans, leads and conduct discovery and design research to inform UX vision and design. Participates in design strategy activities that set the experience direction for products. Plans, specifies and articulates design solutions via wireframes, prototypes, and other design documents Participates in innovation activities and seek opportunities for innovation and improvement in daily activities and core skills. QUALIFICATIONS Bachelor's degree in Human-Computer Interaction or similar field; an advanced degree in human computer interaction, user interface design, human factors or design planning, is preferred. (Significant relevant work experience may substitute for an advanced degree.). Three plus year’s information arc

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to tech

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Summary: In this role, you will lead complex consulting engagements, leveraging advanced analytics and strategic insights to help clients solve business challenges and drive meaningful change. You will oversee project delivery, cultivate relationships with senior executives, and translate complex data into compelling recommendations that influence decision-making. You will mentor consulting teams, identify business development opportunities, and contribute to the growth and innovation of the consulting practice. Responsibilities: Lead consulting teams in conducting complex analyses to generate strategic insights, solve business challenges, and deliver actionable recommendations. Translate analytical findings into compelling narratives that influence client decision-making, organizational strategies, and behaviors. Guide and mentor consultants in advanced analytical techniques, data interpretation, storytelling, and consulting best practices. Direct multiple consulting engagements or large-scale projects, ensuring timely delivery within es

Company Overview At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference. Job Description Customer Service Support I Fully Remote Position: Pay $17.00 Schedule: Monday - Friday 40hrs/week Provides customer support by responding to inquiries from customers, sales teams, and service representatives. Maintain accurate records and documentation. Assists with resolving customer account and return credit issues and ensures timely, professional service. Key Responsibilities: Respond to customer inquiries and service requests. Process documentation and records. Assist with requests for company materials and information. Process credit and account-related issues. Collaborate with internal teams to ensure timely issue resolution. Answering incoming and outgoing phone calls and either handling, transferring to a negotiator, o

About the Role At H&R Block, we're transforming how data powers customer experiences. As a Senior Web Analyst, you'll analyze and optimize digital customer experiences across H&R Block's web properties using Adobe Analytics, Customer Journey Analytics (CJA), Adobe Experience Platform technologies, and behavioral data. You'll partner across Marketing, Product, Technology, and Customer Experience to translate business needs into measurement solutions and actionable insights that improve engagement and business outcomes, while also supporting analytics tagging, platform governance, Adobe integrations, implementation quality, and modernization initiatives including Adobe Web SDK and CJA. Day to day, you'll... Analyze customer behavior across H&R Block digital properties using Adobe Analytics and Customer Journey Analytics (CJA), identifying trends, friction points, and opportunities to improve customer experiences Develop and maintain measurement frameworks, reports, dashboards, segments, calculated metrics, and CJA workspaces that monitor engagement, conversion, retention, and customer journey performance Translate business questions and requirements into meaningful analyses, measurement strategies, tagging requirements, and scalable reporting solutions Perform behavioral analysis, forecasting, trend analysis, and statistical modeling to provide actionable insights and recommendations that support business planning and strategy Define and maintain web analytics measu

Job Description Are You Ready to Make It Happen at Mondelēz International ? Join our Mission to Lead the Future of Snacking. Make It With Pride. This Director of Sales, Non-Commercial National Accounts will drive Mondelēz International selling efforts across key verticals, customers, and Distributors within the Away from Home Channel. Through the implementation of the Mondelēz International business strategy on assigned business(es) the Director will develop strategies to grow our Biscuit, Confectionery, Bars, and Cakes & Pastries categories using customer specific sales/marketing programs and coordinate with cross-functional teams to execute the customer business strategy. The role will lead a team of eleven, while driving strategy and execution across non-commercial verticals, broker partners, GPOS, and distributor partners. How you will contribute You will: Lead and develop a team of National Account Mangers and Broker leads. Oversee and execute broker partnership across Away from Home. Develop and implement short- and long-term business strategies and plans for key verticals and customers within non- commercial channel through collaborative relationships and connectivity internally and externally, cultivating strong customer partnership through the joint value creation and business planning process. Build Mondelēz International businesses with key customer(s) as measured by share gains, joint value creation, volume targets, special programs, and new item introductions

Utilization Management Nurse Work from home within Oregon, Washington, Idaho or Utah Preference will be given to current employees and candidates who reside in Idaho and Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia’s dedicated team of Nurses are living our mission to make health care easier and lives better. As a member of the Clinical Services team, our Utilization Management Nurses provide utilization management (such as prospective concurrent and retrospective review) to best meet the member’s specific healthcare needs and to promote quality and cost-effective outcomes and appropriate payment for services – all in service of making our members’ health journeys easier. Are you a Nurse who has a passion for healthcare? Are you a Nurse who is ready to take your career to the next level and make a real difference in the lives of our members? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: Associate or Bachelor’s Degree in Nursing or related field 3 years of case management, utilization management, disease management, auditing or retrospective review experience Equivalent combination of education and experience Must have licensure or certification, in a state or territory of the United States, in a health or human services discipline that allows the professional to conduct an assessment independently as permitted within the s

Position: Civil Engineer Remote position Civil Engineer in Water and wastewater industry with pumping and water treatment design experience. Prefer 3-8 years experience with an active Professional Engineering PE license. Must already have their Engineer-in-Training (EIT) certification from passing the Engineering Fundamentals exam. All positions are 100% remote (work from home) and must be located in lower 48 states of US. Available to travel to client sites 20-30% of time. W2 based with 401k, training benefits. A stipend is provided to support high speed Internet - $75 per month if part time , or $450 per month in lieu of health benefits. Health insurance in not provided. 10 paid holidays and PTO per year for full time employees. PTO (vacation and sick combined depending on state regulations) is accrued at a rate of 4.6 hours per 2 week pay period, up to 15 days per year. Depending on experience, licensing and location, salaries will range from 90k to 120k plus bonuses. If a an engineering manager - the salary would be 120k-135k. Originally posted on Himalayas

About TaskUs : TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs , we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional gr

We are seeking a skilled Wire Harness Designer to work on a confidential aerospace project. This is a remote work position, About the Role The Wire Harness Designer will be responsible for designing and developing wire harnesses for aerospace applications, ensuring compliance with industry standards and project specifications. Responsibilities Design and develop wire harnesses for aerospace systems. Collaborate with engineering teams to ensure design feasibility. Conduct design reviews and provide feedback for improvements. Ensure compliance with relevant industry standards. Prepare documentation and reports related to wire harness designs. Qualifications Bachelor's degree in Electrical Engineering or related field. Experience in wire harness design for aerospace applications. Required Skills Proficiency in CAD software for wire harness design. Strong understanding of electrical systems and components. Excellent problem-solving skills and attention to detail. Preferred Skills Experience with aerospace industry standards and regulations. Familiarity with project management tools. Pay range and compensation package $80K to $100K Competitive salary based on experience and qualifications. Originally posted on Himalayas

Allego is a rapidly growing SaaS technology company in the Boston area and creator of the market-leading Revenue Enablement Platform. Our technology helps Go-To-Market teams build the skills and access the knowledge they need to succeed in every selling situation. Allego is the only revenue enablement platform to be named a Leader in both the Forrester Wave™ and the inaugural Gartner® Magic Quadrant™ for Revenue Enablement Platforms. Not only are we growing quickly, but we’ve also been recognized as a top place to work by The Boston Business Journal, The Boston Globe, and Inc. Magazine. In addition, Selling Power named Allego one of the 50 Best Companies to Sell For in both 2025 and 2026. What You'll Do at Allego: As Allego's Security & AI Proposal Specialist, you'll help customers confidently evaluate and approve Allego as a trusted vendor, including our growing portfolio of AI-powered capabilities. You'll own the coordination of customer security assessments and AI approval processes, working across Security, IT, Legal, Product, Engineering, and other subject-matter experts to deliver accurate responses, address customer questions, and keep reviews moving forward. This role focuses primarily on customer security and AI due diligence, with responsibility for coordinating accurate, timely responses; RFPs and other proposal support are a secondary part of the role. This is a hands-on, highly collaborative role that combines project coordination, security knowledge, knowled

About the Role: We are seeking a Lead, Cybersecurity Operations to play a critical role in advancing our global Cybersecurity Operations (CSOC) capabilities. This individual will serve as a senior technical leader responsible for overseeing threat detection, incident response, and continuous improvement of security operations across the organization. As part of the Cybersecurity Operations Team, the Lead will drive operational excellence by enhancing detection strategies, improving incident response processes, and ensuring effective use of security technologies. This role acts as the primary technical escalation point for analysts and a key liaison between leadership and the SOC team—translating strategic direction into actionable work and ensuring meaningful outcomes. This position requires a hands-on leader with deep technical expertise, strong operational awareness, and a passion for elevating both team performance and cybersecurity capabilities in a fast-paced, evolving threat landscape. Responsibilities: Lead Cybersecurity Operations Execution & Quality Oversee day-to-day security monitoring, detection, and response activities, ensuring high-quality investigations and timely remediation of security events and incidents. Serve as Primary Technical Escalation Point Act as the go-to escalation resource for analysts, providing hands-on guidance for complex investigations and ensuring consistency and depth in investigative outcomes. Own Incident Response Lifecycle & S

Candidates located in Florida markets preferred. Employer Description: Legend Brands is a growing multi-vertical manufacturer serving restoration, cleaning, and construction professionals; performance automotive cooling markets; fish hatchery and aquaculture operations; through a portfolio of industry-leading brands including Dri-Eaz, Mediclean, UnSmoke, OdorX, Sapphire Scientific, Prochem, Chemspec, Flex-A-Lite, and Marisource. Job Summary: The Account Manager – MRO is responsible for growing sales in the assigned geographic territory. Identify and develop new and existing relationships into new sales opportunities. Develop pull through demand from end users by demonstrating how our products and programs solve their problems. Supervision Responsibility: None Essential Duties: Manage all phases of sales to end-customers and other assigned account(s) for Legend Brands products and team business– from sales calls and presentations as well as inquiries regarding orders, shipments and products. Identify prospective customers. Manage and work with independent sales organizations to promote sales in the field. Consult with customers to offer our products and programs. Create and implement both long- and short-term sales objectives. Work as a liaison between the end customer and distributors to fully understand the needs of both. Forecast Units/Revenue. Perform other related duties as assigned. Minimum Qualifications: Bachelor's Degree required Minimum of 3 years of experience selli

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: TIME 100 Most Influential Companies (2023, 2026) Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials

Position Summary... What you'll do... Role summary: The Principal, Technical Program Manager leads the planning and execution of complex, large-scale technical programs involving multiple teams and dependencies. This role requires expertise in program and risk management, technical design, and stakeholder engagement to ensure successful delivery of scalable, high-quality solutions. The position demands proactive communication, problem-solving, and continuous improvement to optimize workflows and resource allocation. The ideal candidate drives clarity in ambiguous situations, mentors team members, and aligns cross-functional efforts to meet strategic objectives while maintaining operational excellence throughout program lifecycles. About the team: The Marketplace Tech team at Walmart develops scalable, innovative solutions supporting a vast retail ecosystem. This multidisciplinary group of engineers, architects, and product leaders collaborates to build robust platforms for fulfillment, logistics, and seller experience. Their work includes global supply chain integration, marketplace growth, and customer-focused delivery and returns solutions. Utilizing advanced technology, data insights, and domain expertise, the team ensures Walmart Marketplace remains agile, reliable, and ready to expand across new business models and markets, driving operational excellence and sustained growth. What you'll do: Define goals, stage gates, critical delivery paths, and key deliverables for lar

At Lincoln Waste Solutions, powered by Reconomy , our vision is a waste-free world where resources are conserved, and economic growth is achieved through sustainable, circular practices. We provide a full-service management approach for all types of waste and recycling, offering services such as recycling, waste consulting, hauler management, and back-office support. With a proven track record, we work with hundreds of clients across the globe, including regional and national companies across various industries. Leveraging strong partnerships with over 6,000 haulers, we help our clients achieve greater waste efficiency, increased recycling, improved sustainability data, and cost savings, all while moving toward a more sustainable, waste-free future. About the role Manage client accounts by overseeing contracts, billing, and service delivery to ensure everything runs smoothly and clients remain satisfied. Work closely with internal teams such as Sales, Operations, and Compliance to make sure client needs are met and business goals are supported. Review and audit client data processes to understand how they gather and report information. Maintain regular communication with clients to understand their needs, address concerns, and build strong, trusted relationships Provide training and support to clients to help them understand requirements and ensure compliance. Deliver excellent customer service by responding quickly to inquiries, anticipating client needs, and escalating urge

Hadley Designs is a family-founded brand committed to making early learning engaging, screen-free, and fun. Our journey began with hand-drawn educational tools and has grown into a beloved brand, trusted by millions of parents, grandparents, and teachers. We design developmentally sound products for children ages 3 to 8, such as educational posters, busy books, and emotional learning kits. Our mission is to create tools that help children thrive through connection, curiosity, and real learning. Our vision is bold. We want to become the most trusted children's brand in the world, present in millions of homes and passed down for generations, and we are building toward $100M in revenue by 2030. Role Overview We are hiring a Director of Ecommerce to own our Shopify business as its general manager. You will own the Shopify P&L and the growth engine that feeds it, from paid acquisition and creative testing to offers, funnels, and lifecycle marketing, and you will build the team and systems that let the channel scale without the founder in the day to day. Shopify is our dominant D2C channel, and it does not stand alone. Our Amazon team owns Amazon, and TikTok Shop is an important part of our ecosystem. You will see the whole customer life cycle across Shopify, Amazon, and TikTok Shop, including the halo our launches create on Amazon and how acquisition converts there, and you will connect the dots so a launch lifts all three. Your target is to scale our direct-to-consumer busine