Remote Jobs in the United States & Canada

Working closely and in support of telephonic Care Advice Line registered nurses, Population Health support staff, primary care providers (PCP’s), networked partners, and patients of Privia Health , the Care Advice Line Health Advisor, (CHA) will provide real-time call queue support for Care Advice Line functions not requiring RN licensure, i.e., independent clinical assessment. The candidate will have and maintain relevant clinical experience, patient and provider communications skills, technical competency and educational background to support the Care Advice Line team. Support effectively, efficiently and safely the Care Advice Line (CAL) call queue which operates after hours and 365 days/ year. Answer incoming calls promptly and according to SOP and training guidelines. Provides effective communications, written and verbal to patients, caregivers, peers and healthcare providers at all times. Accurately identifies patients, caregivers and their primary purpose and need for calling the CAL. Support effectively, efficiently and safely the Care Advice Line (CAL) call queue which operates after hours and 365 days/ year. Answer incoming calls promptly and according to SOP and training guidelines. Provides effective communications, written and verbal to patients, caregivers, peers and healthcare providers at all times. Accurately identifies patients, caregivers and their primary purpose and need for calling the CAL. Triages and transfers calls and cases appropriately to RNs, prov

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Staff Software Engineer is responsible for leading a team of engineers building and designing a product that our customers and associates love. As a Staff Software Engineer, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Staff Software Engineers will assist in product and tool selection, configuration, security, resilience, performance tuning and production monitoring. Staff Software Engineers contribute to foundational code elements that can be reused as well as architectural diagrams and other product-related documentation. As a Staff Software Engineer, you will be a core player on the product team and are expected to build and grow the skillsets of the more junior Engineers. Key Responsibilities: 50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes a broad view when approaching issues; using a global lens; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently ach

REGISTERED NURSE (RN) - ESPISODE ASSESSMENT COORDINATOR - HOME HEALTH SERVICES - REMOTE Must live in South Carolina, North Carolina, or Georgia Must have an active ICD-10 Certification Join the PruittHealth @Home family, where we deliver quality care where the patients choose to be! We know that home is where the heart is, and thanks to our PruittHealth @Home caregivers, home is where the healing happens too. PruittHealth @Home is committed to our patients and to your home health career. If you’re looking for a home, rather than a job, then now is the time to join one of the leading providers of post-acute care. PruittHealth @Home will help you conquer your career goals. Our Home Health team is searching for compassionate caregivers who are committed to serving our patients in the comfort of their own home. In return, we are committed to supporting your nursing careerthrough top-of-market pay, flexible schedules, preceptorship, and more. Investing in Our Employee-Partners with Benefits Top-of-market pay Annual merit increases Premium Pay Days (1.5x pay for holidays) Paid time off Employee Referral Bonus Program Preceptorship Program and hands-on training Competitive mileage reimbursement rates Comprehensive health plans 401(k) and profit-sharing plans Responsibilities Complete evaluations, assessments, and treatments in accordance with policy and the individualized care plan Complete all documentation and records in a timely and accurate manner Follow established policies and

Overview BerryDunn is seeking a Senior Consultant with expertise in municipal financial analysis to join its Parks, Recreation, and Libraries (PRL) Practice. This role will support a growing portfolio of financial services work that includes standalone financial studies, cost-of-service and cost recovery analyses, fee studies, financial sustainability assessments, and integrated financial planning components within broader parks, recreation, library, and local government consulting engagements. The Senior Consultant will serve as a lead analyst on complex projects, helping clients evaluate financial performance, develop data-driven strategies, and make informed decisions regarding service delivery, funding, and long-term sustainability. Working closely with PRL's financial services and library practice leaders, this individual will contribute to project delivery, methodology development, and knowledge sharing while building expertise in BerryDunn 's consulting approaches and tools. Over time, the position offers a pathway to managing and leading independent financial consulting engagements, supporting business development, and helping expand BerryDunn 's municipal financial advisory capabilities. This role is ideal for a professional who combines strong financial and analytical skills with a passion for helping local governments solve complex operational and financial challenges. Travel Expectations : Travel to client sites can reach up to 50% in a year. You Will Conduct muni

AECOM Hunt is seeking a technically skilled CMiC Application Support Analyst to join its Information Technology team. This role goes beyond frontline helpdesk support — we are looking for someone with hands-on experience in CMiC ERP environments who can operate fluently at the intersection of construction business processes, application configuration, and data. The ideal candidate understands how CMiC data flows across modules, can write queries to investigate and validate data, and has built or maintained reports that put operational information in the hands of business users. This position will support the CMiC platform used daily across AECOM Hunt's project, finance, and operations teams. The right candidate is someone who has walked the path from ERP support into broader technical contribution — curious about the data behind the system, comfortable with SQL, and capable of building lasting solutions rather than just closing tickets. This position will offer flexibility for primarily remote work schedules and can be based from a variety of locations in the US The responsibilities of this position include, but are not limited to: Provide CMiC application support across Finance, Job Costing, Project Management, Procurement, and Payroll modules — diagnosing configuration issues, data anomalies, workflow interruptions, and process errors. Assist end users with CMiC navigation, module functionality, and business process questions; distinguish between user error, configuration i

About Softdocs Softdocs helps public-sector organizations modernize the way they capture, manage, secure, and move information. Our cloud-based platform brings together document management, electronic forms, workflow automation, electronic signatures, and intelligent document processing—helping organizations replace paper, manual processes, and legacy systems with simpler, more connected digital experiences. More than 1,000 education and government organizations rely on Softdocs to modernize operations and better serve their communities. We’re a fully remote, people-first company built on our values of Candor, Curiosity, Collaboration, Grit, and Inclusivity. As a Client Support Technician, you’ll be the trusted problem-solver for customers across the world using Softdocs ’ document management and eForms solutions. You’ll combine your technical expertise with a customer-first mindset to resolve issues, explain complex concepts simply, and make every interaction a positive one. This isn’t a “reset your password” type of support role — you’ll dig into databases, logs, and application behavior to identify the why behind problems and guide clients toward success. What You'll Do Provide professional, friendly, and timely support for Softdocs products Communicate clearly and positively to drive case resolution Document every issue, action, and outcome accurately in the support system Respond to requests via email, chat, phone, and case management tools Manage multiple open cases and

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Job Description Working at Abbott At Abbott , you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of . Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Heart Failure Leading an active lifestyle is important to the many people we serve. In Abbott ’s Heart Failure division, we’re advancing the treatment of heart and v

Location: Remote Job Type: Full-Time Reports To:VPof Sales Position Summary: The National Account Sales Manager (NASM) is responsible for driving revenue growth, expanding existing client relationships, and supporting the long-term success of JAN-PRO Systems International and its Regional Franchise Developers. This role serves as a strategic business partner to national account clients, identifying growth opportunities, delivering value-driven solutions, and ensuring a best-in-class customer experience. The NASM manages a portfolio of national accounts while collaborating closely with sales, operations, implementation, marketing, and franchise partners to achieve revenue objectives, increase customer retention, and expand service penetration across client organizations. Key Responsibilities: Account Growth & Revenue Development Develop and execute strategic account plans to achieve revenue, retention, and expansion goals. Identify opportunities to increase market share within existing national account relationships through additional locations, service enhancements, and special services. Prospect, qualify, and develop new business opportunities within assigned accounts and target organizations. Lead sales presentations, business reviews, and executive-level discussions with key decision-makers. Participate in proposal development, pricing strategies, and RFP/RFQ responses for both existing and prospective national accounts. Maintain a healthy pipeline of growth opportunit

As a team member in Finance at Nationwide , a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide ®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Please Note: This position is open to working remotely in the United States. Job Description Summary Do you have the desire to grow a business and play a critical role in shaping business outcomes? Nationwide has been serving our members and driving business outcomes for almost 100 years. Our industry-leading workforce thrives in an agile work environment and a collaborative culture and delivers outstanding solutions and results. Our Investment and Risk professionals play a key role in transforming quantitative data analysis into meaningful insights that drive business results. Nationwide Specialty Finance employs a research-driven, team-oriented, and results-focused approach to create and manage a wide array of innovative specialty finance insurance solutions like collateral protection, residual value, and portfolio insurance. Credit Research is a critical part of evaluating and pricing these insurance solutions. As the Head of Credit Underwriting on our Specialty Finance team, you will be responsible for identifying and analyzing all credit risk aspects of these solutions and working with the team

Why Work at Mercer Advisors ? For more than 40 years, Mercer Advisors has been helping families amplify and simplify their financial lives by integrating financial planning, investment management, business management, tax, estate, insurance, and more, all managed by a single team. We deliver the kind of comprehensive care once reserved for only the wealthiest households. Today, we serve over 42,800+ families across 110+ cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron’s for two consecutive years, Mercer Advisors is an independent fiduciary legally bound to act in our clients’ best interests — always.* Mercer Advisors offers a workplace that stands apart in the financial industry. More than half of our employees and client-facing professionals are women, reflecting the clients we serve. With a flexible, national footprint, we build our teams around exceptional talent — wherever they are. Join us and help families amplify and simplify their financial lives with confidence. * Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron’s top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron’s to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary We're rebuilding how the Platform o

WHAT YOU WILL DO Invoicing, credits, debits, etc. (customer account maintenance) Proactively communicating to various departments on problem accounts Working with the Collections Department to resolve customer billing issues. Providing timely responses to customer and employee requests for information Preparing information required for the month-end, and quarter-end Account reconciliation WHAT ARE WE LOOKING FOR Education in Accounting, Finance, or a related field Experience in Accounts Receivable, Finance, or relevant experience WHAT WILL MAKE YOU STAND OUT Proven attention to detail and accuracy, with the ability to process large volumes of transactions efficiently while maintaining data integrity Excellent analytical and problem-solving skills Excellent communication and interpersonal skills COMPENSATION DETAILS The potential hourly pay rate is $19 to $21, with eligibility for bonus or merit program. Final compensation will be based on experience, skills, market conditions, and internal equity. We offer a competitive total rewards program including health benefits, RRSP matching, Stock option, and career development opportunities. Originally posted on Himalayas

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide ®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The role serves as Nationwide ’s subject-matter expert on the annuity advisor ecosystem, with a focus on the Registered Investment Advisor (RIA) and their technology ecosystem, while connecting business leaders, wholesalers, advisors, RIAs, custodians, FinTech platforms, outsourced insurance desks, and technology partners. The role evaluates market and competitor capabilities, translates advisor and business needs into secure, scalable technology solutions, and guides partner relationships through implementation, testing, adoption, and continuous improvement. By connecting platform capabilities—including CRM, financial planning, proposal, account-opening, data, and integration tools—to business and compliance requirements, the Sr. Consultant expands FinTech distribution, improves advisor and partner experience, and strengthens wholesaler effectiveness. Strong understanding of the advisor business models, distribution practices, and financial services products, including RIAs, advisory, custodians,

About Dreem Health , by Sunrise Dreem Health is America’s leading digital sleep clinic. Powered by Sunrise’s technology, Dreem Health makes sleep care simple — replacing long waits and in-lab sleep studies with home-based testing, expert telehealth visits, and personalized treatment plans that are easy for patients to follow. We’re fixing the broken sleep care journey and helping more people get the care they need — from home, on their schedule. Dreem Health is America's leading digital sleep clinic that's fixing the broken sleep care patient journey. We connect patients with sleep specialists through a straightforward telehealth platform, eliminating lengthy wait times and complicated in-lab testing. Our clinicians diagnose sleep disorders using home-based tests and deliver effective treatment plans that patients can easily follow. Dreem Health is managed by the Sunrise Group, a breakthrough technology company that's revolutionizing sleep care with innovative diagnostic and treatment technologies, including a home sleep test that's changing how sleep apnea is diagnosed. Together, we're tackling one of healthcare's biggest challenges: helping the 1+ billion people affected by sleep disorders get the care they deserve. Backed by Amazon's Alexa Fund and $35M in funding, we're just getting started. Your opportunity As a Patient Care Coordinator at Dreem Health , you’ll play a critical role in shaping the patient experience from start to finish. You won’t just support our healthc

Max Retail is a cutting-edge technology platform enabling independent retailers and brands to sell their excess inventory online effortlessly. Our mission is to become the largest supply chain that holds no inventory, providing a seamless connection between supply and global demand. We empower our partners with the tools they need to thrive in an increasingly competitive market. MaxRetail is a two-sided marketplace that helps independent retailers turn overstock inventory into revenue. We are hiring a Director of Sales to own the retailer acquisition engine: keep our current motion running, hit closing and conversion targets, and scale the team, playbooks and automation behind it. This is a hands-on leadership role. You will coach reps on calls, run role plays, staff tradeshow booths, and own the forecast. You will also partner with RevOps and Product to automate what can be automated and remove the bottlenecks that slow new retailer growth. MaxRetail is moving from a sales led to a product led growth model. You will lead that shift for the sales team: keep closing today while building the self-serve paths, automation and handoffs that let the product acquire and convert more retailers on its own. Your team's focus will move toward the deals and moments where a human adds the most value. What You'll Do: Revenue and closing Keep the current sales motion running without disruption while you improve it. Drive strong, consistent close rates on our current motion. Improve SQL to c

Title: Salesforce Test Engineer Location: Remote Type : Full-Time About VivSoft: At VivSoft, we aim to solve complex federal problems using emerging and open technologies in a collaborative and rewarding environment. VivSoft is a diverse team of strategists, engineers, designers, and creators experienced in building high-performance effective software, with impactful organizational design and organizational dynamics for software delivery. We build secure Software Factories based on DoD reference designs and NIST Frameworks for Cloud and DevSecOps. These factories deliver AI/ML Applications, Data Science Platforms, Blockchain and Microservices for DoD, Healthcare and Civilian Agencies. Job Summary We are seeking a Salesforce QA/Test Engineer with strong platform-specific expertise and a solid understanding of DoD security compliance requirements. This role focuses on validating secure, scalable Salesforce solutions through comprehensive testing strategies, supporting ATO readiness, and ensuring alignment with federal standards. Key Responsibilities Design and execute functional, integration, and security-focused test strategies for Salesforce implementations. Develop and maintain detailed acceptance test cases aligned with business and technical requirements. Validate CI/CD processes, including Flosum pipeline gates, to ensure quality and compliance. Perform baseline security health checks and document findings to support ATO artifact development. Conduct testing across Apex,

Company : Highmark Health Job Description : Applicants must be authorized to work in the U.S. independently. At this time, we do not offer visa sponsorship for this role. The Summer 2027 Enterprise Risk Strategy Undergraduate Internship provides students with an opportunity to gain practical, hands-on experience supporting enterprise risk management, governance, compliance, and strategic planning initiatives across Highmark Health . This internship is designed to develop the next generation of business professionals by providing direct exposure to how organizations identify, assess, monitor, and manage risks while advancing strategic business objectives in a complex healthcare environment. As a member of the Enterprise Risk Strategy team, the intern will work alongside risk professionals and business leaders to support activities that strengthen the organization's enterprise risk management framework and governance processes. Participants will gain valuable insight into the interconnected areas of enterprise risk management, healthcare operations, regulatory compliance, corporate governance, strategic planning, and organizational resilience. The program provides hands-on training and exposure to a variety of career opportunities within Enterprise Risk Management (ERM), Governance, Compliance, Business Strategy, Healthcare Operations, Information Security, and Risk Analytics. Interns will contribute to meaningful projects focused on risk reporting, research and analysis, gover

The Sales District Manager (SDM) is responsible for driving revenue growth, partner development, owning customer relationships and operational execution within their assigned territory. This role combines direct sales responsibility in select geographies with oversight and performance management of an external field sales rep firm . The SDM ensures alignment to the Radionix sales strategy by driving consistent execution, managing performance through defined KPIs, and maintaining visibility into pipeline, activity, and partner development across their region. Territory Ownership (Direct Sales) Own and grow assigned direct territories by developing and maintaining relationships with dealers, distributors, integrators, A&Es, and key end users. Drive revenue performance by identifying, developing, and closing new business opportunities across intrusion and access control solutions, while expanding share through cross-selling across the Radionix portfolio. Maintain full ownership of pipeline, forecasting, and revenue attainment within the assigned territory. Provide pre-sales technical support and solution development in partnership with the regional sales organization, including product education, proof of concepts, system design, and integration planning across Radionix and third-party platforms. Align technical solutions to customer requirements and pain points, ensuring a clear and differentiated value proposition. Act as a trusted advisor to customers, integrators, and co

About Us At Litify , we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution built atop Salesforce that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations. Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time. Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for its unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation. About the Role We’re looking for a Services Engagement Manager to support and optimize how we sell, track, and deliver professional services. In this hybrid role, you’ll work at the intersection of sales and professional services—helping generate accurate, compelling service proposals while managing the systems and processes that support scale and visibility. This is a high-impact, individual contributor role with broad cross-functional exposure and the o

Are you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental ! Company Overview At Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer’s needs. At PTR, we don’t just rent trucks—we partner with our customers to drive efficiency and success on every job site. POSITION SUMMARY This Collections Specialist will perform a variety of financial and non-financial tasks to help ensure the company’s revenue. The team member is responsible forassisting in managing outstanding company receivables and providing stellar customer service through all communications from submission of invoices through collection of payment.The collections specialist is also responsible for reporting updates to management on customer account status & outstanding issues. LOCATION Remote; **Candidates MUST reside in the Pacific or Mountain Time Zone and be available to work Monday through Friday, 8:00 AM – 5:00 PM, in their respective time zone (PST/PDT or MST/MDT). We will not consider candidates in

Position: Business Process Manager Job Description: Why You'll Love This Role Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. The Business Process Manager serves as the primary liaison between business stakeholders, IT teams, Salesforce developers, architects, and leadership. The position combines Product Ownership, Business Process Management, and Salesforce Administration to ensure business objectives are successfully translated into scalable platform solutions. What You’ll Be Doing: Own and prioritize the Salesforce product backlogs. Define and communicate product vision, roadmap, and priorities. Gather business requirements and translate them into epics, features, user stories, and acceptance criteria. Facilitate sprint planning, backlog grooming, demos, retrospectives, and stakeholder reviews. Partner with business leaders to identify opportunities for automation and process improvements. Drive adoption of platform capabilities that improve customer, partner, and employee experiences. Manage platform support, enhancement requests, release valid

Engagement Sales Specialist Task Buddie is growing quickly, and we’re looking for driven Client Engagement Sales Specialists to join our growing team. In this role, you’ll play a key part in fueling our growth in developing new business opportunities, connecting with potential clients, and setting up qualified meetings that move deals forward. This is a chance to join a growing company where your work makes a direct and visible impact. What You’ll Do Research and identify potential prospects who can benefit from our services. Drive outreach via phone, email, and LinkedIn to to spark interest and build relationships. Qualify leads and schedule discovery calls or product demos. Keep detailed and accurate records of activities in the CRM system. Collaborate with leadership to refine outreach strategies and messaging. What You Bring Previous experience in sales or client engagement preferred, but not required. Excellent communication and relationship-building skills. A proactive and goal-driven mindset. Comfortable working independently in a fully remote setting. What You’ll Get Competitive base salary plus performance-based bonuses and incentives. Comprehensive benefits including medical, dental, vision, 401k, and paid time off. Comprehensive training and onboarding to ensure your success. A collaborative environment where your results make a direct impact. Originally posted on Himalayas

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott , you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Heart Failure In Abbott ’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on w

As the Global Director Business Value Engineering you will take responsibility and accountability to further develop the BVE practice at IFS . The role requires the building of networks across the organization to ensure the successful project management, staff co-ordination, strategic oversight, coaching, team building, and quality review needed. Achieving this work will require passion, attention to detail and an understanding of how to drive excellence across teams. Driving change within the business group, and across the organization, will require planning, change management and alignment with the wider transformation teams. As Business Value Engineering is already established in the company, you will need to ensure high quality execution and operational success of the relevant BVE methodology across sales, presales and into other functions (such as services). As a Global Director in the Corporate team, you will be expected to devise strategies for sales, pre-sales and post sales to embed BVE disciplines throughout the entire lifecycle of a customer journey. Essential Duties and Accountabilities Continuously optimize the BVE practice at IFS (strategy, roadmap, process, tooling) Lead a team of global BVE experts in a matrixed organization structure of a billion dollar company C-Level reporting internal to IFS (board packs and BVE activity tracking) Drive partner adoption of BVE discipline Champion our value realization approach in customer success engagements Guide and advi

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Your role in our mission Essential Job Functions Answers telephones and responds to moderately complex customer questions and/or forwards call to appropriate personnel. Researches customer inquiries and responds to appropriate parties in a timely manner. Records calls, processes requests and updates account history with results of inquiry to include proper documentation. Processes and distributes incoming and outgoing mail for multiple clients in accordance with established service level agreements. Performs data entry and matches documents to appropriate accounts to verify up to date and accurate information. Interfaces with team personnel, management, and customers in reference to customer service issues. Reviews client reports on a weekly basis to ensure data integrity; prepares and submits report to management. Reviews and recommends modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions. Monitors daily transactions to ensure policy and procedures are in accordance with service level agreement. Basic Qualifications High school diploma or G.E.D. Fou