Senior & Staff Remote Roles

Job Title : Regional Patient Advocacy Lead - Transplant Location: Remote, US About the Job The Regional Patient Advocacy Lead - Transplant will be responsible for developing and executing strategies to engage Patient Advocacy Groups (PAGs) and support community-based activities that advance kidney donation, transplantation and related policy changes. This role will report to the Head of Transplant Regional Patient Advocacy and is part of the US General Medicines Public Affairs and Patient Advocacy team. This role partners closely with Sanofi ’s Solid Organ Transplant (SOT) cross functional teams and informs strategy and execution with PAGs and other key stakeholders in the external transplant ecosystem. It requires coordination across corporate affairs, commercial, medical, and other Sanofi teams to drive awareness and action at the national, state, and community levels. Key responsibilities include creating and executing external stakeholder engagement strategy, embedding advocacy programming into community-level strategies to improve public health and patient outcomes. Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. About Sanofi : We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding

Description: The Associate Director, Community Health Solutions will play a pivotal role in expanding Amneal's presence and impact within the state, local, and community public-health marketplace. Working closely with the State Government Business Director, this individual will develop and manage strategic relationships with public-health agencies, community-based organizations, health systems, public-safety organizations, advocacy groups, coalitions, and other stakeholders responsible for addressing priority public-health needs. The role will support Amneal's broader public-health portfolio, developing sustainable programs, partnerships, and business opportunities that increase access to medicines and strengthen Amneal's position as a trusted partner to government and community stakeholders. The position will be responsible for identifying opportunities across Amneal's public-health portfolio based on evolving state and community needs.The Associate Director will translate public-health needs into actionable commercial opportunities by understanding how healthcare policy, public funding, grants, state and local purchasing programs, community distribution models, and stakeholder advocacy influence product access and utilization. The individual will identify gaps in access, develop innovative solutions with customers and partners, and work collaboratively with the State Government Business Director to convert opportunities into sustainable procurement, contracting, distributio

About the Company We are building the standard for how regulated blockchain applications enforce transaction rules at the smart contract layer. We empower teams to create modular, programmable policies such as AML/CFT checks or offchain collateral requirements that are verified before a transaction executes onchain. Our system enforces these policies with cryptographic guarantees, providing robust, scalable risk management tailored to real-world use cases. About the Role As Protocol Lead, you will own the design, development, and maintenance of our onchain suite. You will build tooling to support integrations, contribute to core infrastructure, and research emerging technologies to keep us at the forefront of the industry. You will also serve as the team's blockchain subject matter expert, supporting teammates across the stack on all things related to blockchain interactions. Key Responsibilities Own the architecture, development, and maintenance of our core smart contracts Support customers integrating at the smart contract level Deeply understand and add support for non-EVM chains Iterate on the SDK and relevant documentation to supply a strong integration experience Collaborate with the rest of the engineering team in Go and TypeScript on blockchain-facing technology Requirements 5+ years of experience in software engineering 2+ years of experience in Solidity development Deep familiarity with Solidity, Rust, and other relevant emerging tools Strong familiarity with Golang

About the Company Smart Suites manages a portfolio of over 100 rooms for short-term vacation rentals across Rocklea, Sunnybank, Acacia Ridge, Carina, and Kuraby in Queensland, Australia. Guided by our core values of Customer Obsession, Ownership, Curiosity, Humility, Efficiency, and Teamwork (COCHET), we are committed to delivering exceptional hospitality experiences to every guest. Smart Suites is an AI-driven company that continuously adopts and integrates advanced technology, automation, and digital tools to improve efficiency, decision-making, and customer satisfaction. We are looking for team members who are equally passionate about using AI tools, data-driven insights, and digital systems to strengthen operations and service delivery. At Smart Suites, we aim to ensure every guest stay is not only clean and comfortable, but also thoughtfully managed and personalized in a way that leaves a lasting impression. Position Summary The Cleaning Team Lead is responsible for leading and continuously improving Smart Suites' cleaning operations across its portfolio of short-term accommodation properties in Brisbane. Working remotely as part of the Facilities Management Department, the Cleaning Team Lead provides operational leadership, quality assurance, coaching, workforce coordination, and performance management for the cleaning function. The role works closely with on-site Cleaners, Field Quality & Standards Inspectors, Facilities Management Coordinators, Logistics, and Oper

Our client is a fast-growing eCommerce company in the Patient Care space with a large presence in the Home Medical Equipment (HME) and Durable Medical Equipment (DME) niche. They are seeking a highly experienced professional to fill an immediate full-time remote Senior Product Designer/Industrial Designer opening. As the Senior Product Designer/Industrial Designer , you will lead the design and development of next-generation patient care products - from concept through production - translating caregiver feedback, customer reviews, and competitive insights into profitable, manufacturable solutions with exceptional ergonomics, usability, and functional detail. This is a full-time, remote independent contractor position. About the company: The company is a purpose-driven provider of Patient Care products dedicated to enhancing the lives of patients and caregivers. With thousands of positive reviews and a passionate, diverse team from around the globe, the company prides itself on creating products that are not only well-designed but genuinely useful. Customer obsession is a guiding principle that shapes the company's strategy, culture, and decisions. The company's mission is centered on improving well-being through meticulous attention to detail and continuous listening to customer feedback, ensuring that its solutions meet real caregiving needs. Its vision is to empower patients and caregivers with innovative products that improve quality of life. The company also values caring

Vectara provides a scalable platform to deploy your Enterprise AI Agents and AI Assistants with Accuracy, Security, and Explainability like no other solution. Our enterprise RAG Platform offers unparalleled Accuracy, Security, and Explainability by leveraging the strongest models for retrieval, embedding, reranking , an optimized LLM trained for quality, and advanced Hallucination Mitigation . We are the developers of the Hughes Hallucination Evaluation Model and Correction model, core to ensuring accuracy, quality, and responsible AI that is production ready . These innovations have been cited in the New York Times, Visual Capitalist , and many other leading publications. This platform has allowed us to be very successful with over 100 Enterprise clients including the likes of large US military organizations, Financial services, Healthcare, and Manufacturing. Our founding team includes industry veterans and experts in neural information retrieval and distributed systems from Google. Join us as we pursue our mission to help the world find meaning. People at Vectara are passionate about ensuring customers take advantage of breakthroughs in applied Artificial Intelligence (AI) to solve real-world technology and business problems today. Our team is a group of unquestionable all-stars in their respective fields of computer science and business from Google, Cloudera, Splunk, MongoDB, Elastic, and more. Role Overview: Vectara is seeking a Senior/Staff Platform Software Engineer wit

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers. Opportunity & Impact Redox is on a mission to accelerate healthcare’s transformation with useful data. The Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers. We’re a fully remote team within the U.S. that operates with radical transparency and a strong bias toward ownership. What you'll be doing: Own an ambiguous lane of platform work end to end: scope it, prototype and experiment, then turn what works into production-ready code Build the foundations that let AI agents safely take part in engineering and operations: where they run, how they’re permissioned, and how their actions are observed and audited Keep security, stability, and

Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle ’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at . What you’ll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder. What you'll be responsible for As a Senior Engineering Manager on Circle 's Risk and Compliance Engineering team, you will lead the engineering team responsible for building and scaling our centralized customer onboarding and lifecycle management platform, a foundational component of Circle 's risk management and regulatory compliance infrastructure. Your team will develop capabilities supporting the entire custo

Greenlight is a family technology company on a mission to help families raise financially smart kids and navigate life together. Its suite of products — including the Greenlight app, debit card, Safe Family GPS trackers, and Family Hub — brings together financial tools, safety features, and everyday family management in one connected experience. Designed for busy families who want convenience without compromise, Greenlight continues to innovate alongside the evolving needs of modern life. Today, more than 6.5 million family members trust Greenlight to stay in sync. At Greenlight , we're here to make the day-to-day easier and futures brighter, so families can spend less time managing life, and more time living it. That's why we get out of bed every morning. Greenlight is hiring a Senior Product Manager, Conversion Rate Optimization to own how visitors, especially those from paid media, become paying customers. You will own the conversion journey from ad click and landing page through plan selection, registration, KYC, onboarding and first purchase on greenlight.com. This role combines CRO strategy (what the customer sees and why) with product execution (getting experiments built, launched and measured correctly). You will set the CRO roadmap, run a high-velocity experimentation program, and improve how our plans and products are presented so more families sign up and pay. This role reports to the Senior Director of Product, Product Led Growth. What you will be doing: Own the f

Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community. This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world. The ideal candidate brings deep IC domain expertise, established relationships

About the Role Our client is a global technology and engineering organization headquartered in Singapore, delivering advanced digital, engineering, and mission-critical solutions to enterprises and governments worldwide. With operations in 50+ cities globally, the company is actively investing in enterprise AI, automation, and intelligent digital platforms to transform large-scale operations and business workflows. As part of its continued business expansion, the company is seeking an experienced Financial Reporting Lead/ Manager to join its Regional Finance team in a dynamic, fast-paced environment. The successful candidate will play a key role in financial reporting, general accounting, fixed assets management, budgeting, and team leadership while working closely with stakeholders across different countries. Key Responsibilities As the Financial Reporting Lead/ Manager, you will be responsible for ensuring the accuracy, integrity, and timeliness of financial reporting while overseeing accounting operations and supporting regional finance activities. 1. Financial Reporting & General Accounting Lead month-end and year-end closing activities, ensuring timely and accurate financial reporting. Prepare and review journal entries, accruals, prepayments, depreciation, intercompany transactions, and balance sheet reconciliations. Prepare monthly financial reports, trial balances, management schedules, and financial statement analysis. Support group consolidation reporting and en

Posting Description Wealthspire Institutional brings together a network of affiliated firms that provides institutional advisory, wealth management, institutional advisory, and business management services to individuals, families, and institutions across the United States, Canada, and the United Kingdom. Through its specialized subsidiaries and affiliates, clients can access wealth management, retirement plan consulting, nonprofit endowment and foundation advisory, business management, and family office services tailored to their evolving financial needs. Wealthspire invests in the people, technology, and resources that expand what the firm can do for clients, while preserving the personal relationships and accountability that are central to its client service approach. Inspiring Trust. Enriching Lives. For more information, visit www.wealthspire.com. Position Summary The Defined Contribution Leader is responsible for guiding Wealthspire's National Defined Contribution administration practice. This role offers strategic direction, operational management, talent growth, exceptional service delivery, and financial responsibility for all DC plan administration activities throughout the organization. The leader will drive the integration of Defined Contribution administration teams into a consistent national service delivery model, in partnership with Platform Operations and other TPA leaders. The individual will lead teams coordinating retirement plans ranging from solo and saf

There are currently no open positions, but we are accepting applications for future openings. Seminar Staff trainers are hired via a Candidate Program which involves an assessment process. To be considered for the Candidate Program, you must meet the following minimum requirements regardless of location : ● Hold a current CF-L3 credential (see here and here for more information) ● Be an active, and working trainer at a CrossFit affiliate ● Fluent in English Compensation Additional Information CrossFit is a proud equal employment opportunity employer. We seek to recruit, develop, and retain qualified applicants from a variety of backgrounds, skills, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, pregnancy, sexual orientation, gender identity, gender expression, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws.

About the Role As a Customer Support Engineer (CSE) at NetBox Labs , you are the technical partner your customers rely on. You immerse yourself in their world, learn how they run their networks, and help them get real value from NetBox and our broader product suite. When something breaks, you own it. When customers are planning something complex, you are in the room. When they are not sure what is possible, you show them. This is a relationship role with deep technical requirements. You will work with network engineers on their hardest problems and on their business's strategic priorities. The best people in this role are trusted by their customers the way you trust a colleague who always knows what to do. You will report to the CSE Manager and work closely with Customer Success Managers, TechOps, Product, and Engineering. What you will do Be the technical anchor for your customers Build deep familiarity with each customer's environment, goals, and constraints Participate in architecture reviews, planning sessions, and Business Reviews alongside Customer Success Managers Help customers translate their network management goals into NetBox workflows and adoption paths Serve as the bridge between what customers need and what the product can do Own technical issues end-to-end Diagnose, reproduce, and resolve issues across installation, configuration, integrations, plugins, and upgrades Manage the full post-sale

Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand. Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence. At Liftoff, we’re solving one of the core problems faced by every mobile app: growth. To do so, we build Machine Learning and Big Data-driven technology that can accurately predict which apps a user will like, and connect them in a compelling way. Our systems operate at a scale unseen outside of the largest Internet companies -- processing over 12 million requests per second and interacting with over 5 billion unique users each day. The Serving team builds and maintains the mission-critical infrastructure responsible for serving ads across Liftoff’s product line. As an engineer on Liftoff’s Accelerate Serving team, you will: Design, build, and operate the high-throughput, low-latency services that receive bid requests, execute Liftoff’s bidding logic, and respond to ad exchanges in real time. Improve the performance, scalability, and reliability of systems that process millions of

About Life360 Life360's mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries. Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family). Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com. Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above. We are AI Native We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance

Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand. Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence. Liftoff is building a new e-commerce advertising platform, and we're looking for a Product Manager to own it from zero to one. Today the product drives app users to purchase directly on merchants' e-commerce sites. You'll take the product from its current early state through beta and on the path to general availability, partnering with a dedicated engineering team, our ML organization, and go-to-market teams to set strategy, prioritize the roadmap, and decide what's in and out of scope. This is a senior, largely individual-contributor role with real autonomy: you'll own the business case, the experimentation roadmap, and the platform's identity and attribution architecture, and you'll represent Liftoff directly with customers and partners. Responsibilities Own the strategy and the business case Set the product strategy, quarterly goals, and success metrics, and present progress aga

About This Role As a Senior Enterprise Account Executive at Nash , you will help large enterprises reimagine how they manage last-mile delivery. This is a strategic, high-impact role focused on closing complex, high-value deals and shaping how our most important customers adopt Nash’s AI-powered logistics infrastructure. You will play a crucial role on our Go-To-Market (GTM) team in scaling Nash’s enterprise sales motion, building predictable revenue streams with aggressive quotas. Your focus will be on industries where Nash has already established strong traction: Grocery, Retail, Convenience, Food, and Pharmaceuticals. You will leverage our technical edge, agility, and grit to drive further success in these markets. This role reports to our CEO and Co-Founder and will work closely with our Head of Growth and CFO. Your passion and expertise will help us build the Nash brand and further accelerate our rapid expansion. This is a full-cycle role with support from marketing, product, and data, and your work will help customers evolve from fragmented delivery workflows to unified, intelligent logistics infrastructure. Key Responsibilities Build and manage a complex sales pipeline from scratch, focusing on high-value, enterprise-level deals. This includes identifying, prospecting, demoing, negotiating, and closing deals with a strategic approach. Develop and execute a high-touch playbook for each target account that leverages a strong outbound motion, s

We are seeking experienced Data Scientists to join our team and drive impact across various product areas. As a Data Scientist, you will collaborate with cross-functional partners to identify and solve complex problems using data and analysis. Your role will involve shaping product development, quantifying new opportunities, and ensuring products bring value to users and the company. You will guide teams using data-driven insights, develop hypotheses, and employ rigorous analytical approaches to test them. You will tell data-driven stories, present clear insights, and build credibility with stakeholders. By joining our team, you will become part of a world-class analytics community dedicated to skill development and career growth in analytics and beyond.ResponsibilitiesWork with complex data sets to solve challenging problems using analytical and statistical approaches* Apply technical expertise in quantitative analysis, experimentation, and data mining to develop product strategies* Identify and measure success through goal setting, forecasting, and monitoring key metrics* Partner with cross-functional teams to inform and execute product strategy and investment decisions* Build long-term vision and strategy for programs and products* Collaborate with executives to define and develop data platforms and instrumentation* Effectively communicate insights and recommendations to stakeholders* Define success metrics, forecast changes, and set team goals* Support developing roadmap

About the Role The Ascend Residency is a highly competitive paid leadership role within Alma 's peer community for in-house immigration professionals. Each month, one Resident is selected to shape the community conversation, surface what matters most to the field, and make Ascend materially more valuable for immigration leaders across companies. Residents are selected based on the strength of their professional experience, credibility in the immigration field, demonstrated judgment, and ability to contribute original thought leadership to the community. This is not an ambassador title or a visibility play. It is a substantive working role for an immigration leader with real operating experience, a sharp perspective, and something valuable to contribute to peers. What You'll Do Design and host 1 webinar on a topic the immigration community is actively wrestling with (Alma handles promotion and logistics) Design and host 1 sponsored in-person event (Alma funds and supports) Publish 3-4 original posts or insights on policy, compliance, AI tools, vendor strategy, or program design Create 1 durable resource (framework, template, playbook, or briefing) aligned with Alma Spark and sustain peer conversations across the community What You'll Receive $8,000 honorarium, paid at end of the residency month; 5-10 hours/week Production, scheduling, logistics, and promotion support from Alma Sponsored in-person event desi

About the Role We’re looking for a Senior Game Developer to bring fresh ideas, strong technical expertise, and a passion for building high-quality games. This role is ideal for someone who enjoys working close to the engine, developing new features, and continuously improving performance and scalability. You’ll be part of a team that values ownership, creativity, and speed, where your work directly shapes the player experience. If you’re driven by building engaging products, enjoy solving technical challenges, and want to push the boundaries of what great game development looks like, we’d love to hear from you. Key Responsibilities Develop and optimise game features with a strong focus on performance (FPS, CPU usage) Work closely with the game engine, contributing to its evolution and improvements Propose and implement efficient algorithms and technical solutions Design and write unit tests to ensure code quality and stability Build tools and scripts to improve development efficiency Collaborate with a team of developers, contributing to a culture of openness and agility Actively participate in the Engineering Community, sharing knowledge and ideas Requirements 4+ years of experience in JavaScript UI client development in a commercial environment Strong expertise in TypeScript and modern JavaScript (ES6+) Solid understanding of Canvas/WebGL rendering cycles Deep understanding of the Event Loop and synchronous vs asynchronous app

Overview DecisionPoint seeks a Senior Enterprise Service Reliability and Insights Lead to oversee enterprise-wide monitoring, observability, and operational intelligence for a large federal and DoD-aligned IT environment. This senior-level role defines the monitoring strategy, manages toolsets, develops dashboards, establishes alerting thresholds, and ensures service reliability through proactive detection and rapid incident identification. The Enterprise Service Reliability and Insights Lead is responsible for driving visibility into uptime, system performance, service health, and operational risks. This position partners closely with Tier 2 and Tier 3 engineering teams, cloud operations, cybersecurity, and service desk leadership to ensure monitoring aligns with mission needs, SLAs, and enterprise performance objectives. This position is fully remote. Duties & Responsibilities The Enterprise Service Reliability and Insights Lead will: Define, implement, and manage the enterprise monitoring and observability strategy. Oversee monitoring tools, dashboards, agents, log pipelines, and alerting configurations across all environments. Establish alert thresholds, escalation criteria, and performance indicators that support proactive issue detection. Ensure monitoring coverage aligns with uptime, performance, and security requirements. Collaborate with Tier 2 and Tier 3 engineering teams on system health assessments, log analytics, and incident triage. Lead efforts to correlate

Firemind has built AI operating engine that runs enterprise IT estates autonomously that is live in production for many customers today, resolving around 90% of incidents without human touch; removing the need for a traditional MSP. We are an AWS Premier Tier partner, an Anthropic Authorised Reseller, and an NVIDIA embedded partner, and our AI Transformation portfolio (including Claude Enablement, Sandbox, Control Plane, Build Sprint, and AI FinOps, for example) helps enterprises adopt AI safely, inside their own technology estate. Our work is trusted by organisations including Vodafone, KONE, Center Parcs, and Premier League. Responsibilities Your responsibilities include but are not limited to: Design, build, and ship full stack features end to end, in TypeScript, Python, Terraform, and bash. Take ambiguous requirements and turn them into reliable, well-tested software at speed. Essential Skills & Experience: Several years building and shipping production software as a full stack engineer, at a senior level. Strong commercial experience with TypeScript and Python. Strong experience with IaC via Terraform. Solid SQL skills, with a real understanding of data modelling and query performance. A product mindset. Comfort with ownership and ambiguity. Desirable Qualifications: Experience working on or adjacent to AI/ML platforms or data-heavy products. A track record of moving fast in a product or platform company, rather than purely project or consulting delivery. Experience

Overview The Senior Customer Success Operations Manager owns planning, decision support, and program execution for the Customer Success organization. The role builds business cases, prioritizes high-impact initiatives, and delivers executive narratives and recommendations that shape where the organization invests its post-sale effort. It partners closely with RevOps leadership, Customer Success, and Finance across the planning cycles that set segmentation, coverage, and capacity for the year. This role is essential to transforming Customer Success from a reactive function into a proactive, strategic growth engine. The incumbent helps the organization deliver consistent customer value at scale while directly influencing retention and expansion outcomes. Who you are: 8+ years of experience in Customer Success operations, revenue operations, strategy, or a comparable analytical role within a B2B SaaS business Demonstrated ownership of segmentation, coverage, or capacity planning work that shaped how a post-sale organization was resourced Strong quantitative skills, with fluency in retention, expansion, and adoption metrics and the ability to build a defensible business case from them Experience presenting recommendations to senior leadership and translating analysis into a clear executive narrative Must have hands-on experience in Customer Success and CRM platforms such as Salesforce and Gainsight, and the reporting that sits on top of them Proven ability to influence without au