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Job Title: Service Delivery Manager (bilingual English) Job Description We're Concentrix . The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix ’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving ou

Remote Employee BPO has a great opportunity for you! Role: Customer Support Representative (Dispatch Commercial & Industrial) Salary: Competitive Basic Salary Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential. Work setup: Work from home Shift schedule: Training Schedule: Mon-Fri 8pm-5am, Sat-Sun day off Philippine Time Prod Schedule: Sat-Wed 6pm-3am, Thu-Fri day off Philippine Time Summary: As the BPO dispatch agent, you are responsible for answering day-to-day scheduling and dispatching work crews or equipment to appropriate locations according to predetermined schedules, customer requests, or immediate needs. Responsibilities Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors, or emergency personnel Speaking with supervisors or customers to resolve problems and requests for services or equipment Preparing daily work such as schedules Preparing work orders for crew or receiving work orders from work crews Work with external clients to ensure continuity of support exceeds service level standards. Resolve customer escalations Comprehensive knowledge of call center metrics and drivers Subject matter expert on call center processes, procedures, and systems Being in charge of communications within company assigned territories Provide proactive solutions to contribute to the smooth running of the call center Facilitate and participate in team meetings Promote an environment of continued

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab . An overview of this role Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command du

OUR STORY TechInsights is the information Platform for the semiconductor industry. Regarded as the most trusted source of actionable, in-depth intelligence related to semiconductor innovation and surrounding markets, TechInsights ’ content informs decision makers and professionals whose success depends on accurate knowledge of the semiconductor industry—past, present, or future. Over 650 companies and 150,000 users access the TechInsights Platform, the world’s largest vertically integrated collection of unmatched reverse engineering, teardown, and market intelligence in the semiconductor industry. This collection includes detailed circuit analysis, imagery, semiconductor process flows, device teardowns, illustrations, costing and pricing information, forecasts, market analysis, and expert commentary. TechInsights ’ customers include the most successful technology companies who rely on TechInsights ’ analysis to make informed business, design, and product decisions faster and with greater confidence. For more information, visit . WHY WORK WITH US Company-sponsored training and development opportunities Comprehensive benefits package (health, dental, vision, wellness, RRSP/401K Matching, annual fitness reimbursement) Flexible vacation policy Trusted device reimbursement program Community involvement opportunities through charitable alliances: Wellness resources and support Inclusive environment that prioritizes diversity, equity, and accessibility High-growth company driven by

Company Overview : PartsBase Inc. is the world's largest online Aviation Marketplace and Community. Our global community is comprised of over 6,500 companies accessing our technology in over 140+ countries & territories. We work with some of the biggest brands in aviation including Delta, Northrop Gruman, AvAir, Heico, Chevron, Air France Industries, and Air Australia. PartsBase offers a FULLY remote environment where one can work at the forefront of where the aviation business meets technology. Imagine getting to work with peers worldwide, implementing business technology projects that challenge the boundaries. Life at PartsBase : One of the top benefits of working at PartsBase is the culture. We are a TEAM-focused organization, and everyone celebrates each other's successes. Our inclusive culture welcomes all employees and values their unique contributions to our success. Our clients tell us time and time again that our people set us apart from the competition. We naturally strive to hire the very best talent. The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. * Must reside in Malaysia and speak Mandarin Opportunity Overview: Are you passionate about aviation, and ready to take your sales career global? We are looking for a driven and dynamic International Account Executive to help us expand our footprint in the APAC region. As a key player on our Customer Acquisit

Help build the open future of digital intelligence At InnoCraft (trading as Matomo), we believe everyone has the right to data sovereignty, privacy and trusted analytics insights. Born from open source and backed by a global community, Matomo helps organisations understand their users and digital performance without surrendering ownership, privacy or control of their data. Today, Matomo is used on more than one million websites across 190 countries, supporting leading brands, national governments, universities and organisations in regulated industries. We are looking for a People & Talent Business Partner to help us build a high-performance culture, strengthen leadership capability and attract exceptional talent across our globally distributed organisation. Reporting to our Chief People Officer, you will partner with leaders and employees globally, with a particular focus on Germany and France. You will help our people navigate change, build resilience and maintain high standards of performance as we continue to evolve and grow. This is an opportunity to take real ownership, shape what comes next and see the global impact of your work. Why this role matters We are on a mission to change how the world approaches digital analytics, and that requires exceptional people, strong leadership and a culture where performance and accountability matter. We are also operating in a period of significant change. How we work, the capabilities we need and the expectations of our teams ar

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access , visit . How This Role Makes a Difference The Quality Assurance (QA) Engineer is responsible for ensuring the quality, reliability, and performance of software applications that support clinical research and participant pre-screening operations. This position collaborates with cross-functional product development teams to develop, execute, and maintain comprehensive manual and automated testing strategies, with a strong emphasis on end-to-end test automation using Playwright. The QA E

Position: Video Editor & Graphic Designer (Performance Marketing) Salary: Php 50,000 to Php 60,000/monthly Working Hours & Conditions: AU Working Hours and Holidays Employment: Full Time - Independent Contractor ABOUT THE COMPANY: The company is a modern digital marketing and creative agency dedicated to driving measurable growth for diverse client brands. We specialize in high-impact campaigns across organic and paid channels, transforming ambitious brand narratives into thumb-stopping visual assets that capture attention, build trust, and convert audiences. ROLE OVERVIEW: We are seeking an agile, multidisciplinary Video Editor & Graphic Designer to spearhead the production of high-converting visual creative across our portfolio of client campaigns. In this dual-focus role, you will bridge the gap between creative storytelling and direct-response performance. You will translate raw footage, user-generated content (UGC), brand assets, and creative briefs into polished, platform-native video and static content designed for paid advertising, organic social, websites, and brand ecosystems. Responsibilities Short-Form Video Production: Edit high-retention video content optimized for Meta (Facebook/Instagram), Reels, Stories, and emerging short-form channels. Direct-Response & UGC Editing: Transform raw client footage, customer testimonials, and creator-led content into compelling direct-response video ads. Post-Production Finishing: Integrate pacing-driven cuts, d

Mexico Based Salary: $147-180 per hour DOE About Us Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra 's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com. About the Role Who We Are: Are you a passionate innovator looking to harness the power of technology to do more good? You've come to the right place. At Bonterra , our purpose is to power those who power social impact. To that end, we serve the people who make social good possible—the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations. As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and consti

At FEMSA, we generate economic and social value, and we strive to be the best employer and neighbor. Through our Proximity, Health, and Digital Divisions, as well as our Coca-Cola FEMSA and FEMSA Strategic Businesses Units, we employ more than 354,000 people across the countries where we operate. Position Name: Catalog Administration Analyst Direct Supervisor Position: Catalog Administration Coordinator Location: Remote 🎯 Position Mission: Manage the flow of commercial information that enables efficient coordination among the Commercial, Operations, Logistics, Administrative, and Systems areas, ensuring the update, integrity, and quality of data in systems to execute the commercial strategy in an agile and reliable manner, minimizing risks, rework, and economic impacts for the business. 🚀 Main Responsibilities: - Manage and ensure the correct updating of item and supplier information within systems. - Coordinate the attention and follow-up of requests related to catalog creations, deactivations, and modifications. - Guarantee the quality, consistency, and reliability of master data. - Identify risks and incidents in the information, proposing preventive and corrective actions. - Follow up on requirements from internal clients and areas involved in catalog management. - Participate in continuous improvement projects focused on processes, tools, and information quality.

LMcare is tackling the waiting lists in mental healthcare (GGZ). Thanks to our successful FIT treatment method, we are able to keep waiting lists short. With a referral from the general practitioner, clients can schedule an appointment with our triage nurse the very next day. This is followed by a short, intensive trajectory via video calling. Everything takes place via a secure connection in our app, and is fully reimbursed by health insurance. Psychotherapist at LMcare: A flexible schedule is great for clients, but for you as a practitioner as well. You decide how many clients you treat and when you do it. This gives you control over your own work-life balance. Working from Bali, Turkey, Colombia, or Italy? Fantastic! The only things you really need are a stable internet connection and a quiet workspace. What matters to us is that you derive satisfaction from your work and feel happy providing the best possible help to people. Treatment according to the FIT method, unique in the Netherlands: Scientific research proves the success of multiple treatment sessions per week. When therapy sessions follow each other quickly, information, insights, and exercises stick better with clients. This works incredibly well for both the client and the practitioner. At LMcare, we therefore successfully treat according to our self-developed FIT method. FIT stands for Frequent, Intensive Therapy. Through our experience with the FIT method, we know that an sGGZ trajectory at LMcare is successfully completed within an average of 4 months.

Welcome to Destination Pet . We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! Our IT team is seeking a Senior Software Engineer with full stack experience in Vue.js and developing APIs. This role will provide key software development and solution design to the Destination Pet IT team. Full Stack Developers focus on developing integrations between Snowflake and enterprise software products such as Workday, WorkJam, Marketo and Agilence. They also support in-house web applications that provide centralized data access to Operations, IT, HR and Marketing teams. They enhance and maintain these web application, written in Vue.js, and develop server-less microservices and APIs that provide business logic on the backend. As part of our IT team, engineers use state-of-the-art tools and technologies to deliver exceptional user experience to our team members, customers and pets. Engineers must be located in and authorized to work in the US. We will not provide Visa sponsorship. Remote engineers must be able to work during regular US business hours; and must be able to regularly participate on calls via Teams or available to other team members via Teams. We are looking to add a Senior Software Engineer to our team! LOCATION: Remote REPORTS TO : Director of Application

The Company We are a leading global company committed to bettering lives through cannabis. At Canopy Growth, quality, consistency and trust guide everything we grow, make and deliver. From cultivation to consumer, we take a long-term view, with the ambition to help set the standard for the industry. We're looking for principled, driven people who want to do meaningful work and help shape what comes next. We invest in our people, support their growth and value the different backgrounds, experiences and perspectives they bring. We believe the best of this industry is still ahead - and we intend to lead it there. Come join us. The Opportunity The Territory Manager, Vancouver Island is responsible for managing sales and community engagement activities in their assigned territory. This is an exciting fast paced Sales opportunity for the right self-starter who is able to build customer relationships, sell in a fact-based manor, is data and category driven, and has the ability to engage and influence the community. This role will report to the Regional Sales Manager. Responsibilities Selling & Influencing Territory Management: Oversee all accounts within the assigned territory, establishing the company as the preferred partner for key customers. Brand Awareness & Engagement: Build brand recognition and drive community engagement across the assigned market. Growth & Distribution: Identify and execute new distribution opportunities to maximize profitable market share, volu

Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure. Responsibilities Peraton is looking for a Senior Cloud Security Engineer to lead proactive threat hunting, vulnerability analysis, and remediation in support of a multi-cloud environment with 70+ customer tenants and growing. Aside from technical qualifications, the applicant should have effective communication skills, both written and verbal. The applicant must have hands-on security experience across multiple cloud platforms (AWS, Azure, GCP, OCI) and expertise with Qualys and Tenable for vulnerability management. This role goes beyond scanning: the engineer will form and test threat hypotheses, correlate vulnerability, configuration, and log data t

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance. Are you a great communicator with a passion for helping people and solving problems? We’re looking for Call Center Representatives to support inbound customer service, sales, help desk, and back-office operations. You’ll represent some of the world’s most recognizable brands, delivering exceptional service and building strong customer relationships. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Handle inbound calls with professionalism, empathy, and efficiency. Troubleshoot basic technical issues and guide customers to effective solutions. Understand customer needs and resolve issues with care and accuracy. Identify sales opportunities and apply persuasive skills to upsell or upgrade services. Use internal systems to manage accounts and process customer requests. Clearly explain products, services, and procedures to customers. Escalate unresolved or complex issues to the appropriate team or manager. Ensure first-call resolution through effec

We are seeking a Research Project Assistant who will provide entry-level administrative support for a research project. Will assist with tasks that may include community outreach, data collection, sample collection, laboratory work, and/or field work. Collects and/or organizes data through implementation of research procedures and understanding of research goals. Specific Duties & Responsibilities Assist with collection and organization of data per study requirements, e.g. participant interviews, administer questionnaires; conduct background research, etc. Assist with setting up tools and procedures for data collection and study processes. Enter data into the database. Run routine queries of the data. Perform basic literature searches. Other duties as assigned. Minimum Qualifications High school diploma or graduation equivalent. Six months of work experience. Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula. Preferred Qualifications Technical Skills & Expected Level of Proficiency Analytical Skills Awareness Data Entry - Awareness Electronic Office Tools - Awareness Information Gathering - Awareness Interpersonal Skills - Awareness Oral and Written Communications - Awareness Organizational Skills - Awareness Research and Analytical Skills - Awareness The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified

Senior Social Media Manager (m/f/d) – Full-time, 100% remote. PAJ is a leading manufacturer, distributor, and consultant in the field of GPS tracking, headquartered in Windeck-Hurst, Germany. We offer GPS trackers for almost every application area. PAJ is a highly dynamic and growing company with many creative and dedicated minds, both inside and outside of Germany. An open communication culture and great personalities make us who we are. If you love variety and challenges, you belong with us! Your responsibilities: You develop and implement a clear strategy and vision for our social media channels (Instagram, TikTok, Facebook, YouTube, LinkedIn). You build a consistent brand presence across all channels (tonality, look, content formats). You plan and take responsibility for the editorial calendar, producing content yourself or managing its production. You test different formats and strategies, measure results, and make adjustments. You manage collaborations with influencers and creators. You work closely with marketing, design, and video teams. You report regularly on reach, engagement, and results. Your profile: At least 2–3 years of experience in social media management, ideally in e-commerce or for a product company. Sound knowledge of paid and organic social media management (e.g., Meta Ads, TikTok Ads). Ability to think strategically while executing hands-on. Proven success in building up...

Managing the workload of our SEO team: assigning tasks, following up on tasks, making sure client work is done well and is on time and on budget Creating and executing project work plans and revising as appropriate to meet the changing needs and requirements. Participating in client meetings as needed Creating training, improving our work processes and identifying concerns and dealing with them appropriately Research and development of new online marketing methodologies Identifying resources needed and assigning individual responsibilities Reviewing deliverables prepared by team before passing to Digital Producers Clarifying and communicating project objectives and success criteria to team Experience with search engine optimization Experience managing Google AdWords accounts (preferably AdWords certified) Project management experience and certifications preferred Knowledge of project management software such as Basecamp, MS Project, Visio, Sales Force, etc An understanding of web development (ability to write HTML / CSS /PHP is preferred) Strong interpersonal, analytical, problem-solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills A solid understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations, and run team meetings Great attention to detail and be highly organized T

We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in product management to join our client's team and take their operations to the next level. In this role, you will be responsible for performing various tasks, including: Manage product initiatives and coordinate the delivery of improvements to existing subscription-based financial products; Improve the member experience across onboarding, activation, engagement, retention, and the member portal; Translate a deep understanding of subscription and underbanked consumers into product decisions; Own the member experience, including the continued evolution of our member portal; Identify opportunities to improve product performance, customer retention, and subscription revenue; Support product roadmap development and prioritization based on business goals, customer insights, and performance data; Lead and develop the Product Management team; Partner closely with Engineering on priorities, tradeoffs, and platform work; Lead implementation across internal teams and external partners; Work closely with Product/Project Management, Legal, Customer Service, Billing, Analytics, Remarketing, Sales, and Marketing teams; Monitor product performance and analyze key metrics to identify opportunities for improvement; Make compliance-aware product deci

Job Summary COLAB is looking for an experienced SEO Lead remotely with 10+ years of hands-on SEO experience and strong leadership capabilities. The ideal candidate must have experience working with US clients within a marketing agency environment , excellent English communication skills, and a strong understanding of current SEO trends, AI developments, and the evolving search landscape. This is a client-facing leadership role requiring the ability to manage SEO teams, communicate directly with clients, and drive strategic SEO initiatives. Key Responsibilities Lead and manage an SEO team of 5–10+ team members . Develop and execute comprehensive SEO strategies for US-based clients. Manage client relationships and participate in client-facing calls and meetings. Oversee technical, on-page, off-page, and local SEO initiatives. Review SEO performance, identify opportunities, and provide strategic recommendations. Monitor industry trends, search algorithm changes, and emerging SEO practices. Stay up to date with AI developments and their impact on SEO, search, content, and digital marketing . Guide the team on SEO best practices, quality standards, and performance improvement. Analyze SEO performance using tools such as Google Analytics, Google Search Console, Semrush, Ahrefs, and other relevant platforms. Prepare and present SEO reports, insights, and recommendations to clients. Collaborate with content, paid media, development, and account management teams. Ensure SEO deliverabl

Title: Senior Specialist, Global Benefits Programs At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions. Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact. Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment. The Senior Specialist, Global Benefits Programs supports the design, administration, implementation, and continuous improvement of glo

🌟 Leave Specialist – Remote 🌟 Work from anywhere while making a real impact! Why you’ll love this role: ✅ 100% remote – work from your favorite spot ✅ Make a real impact on employees ’ lives ✅ Join a team that’s passionate, supportive, and fun As a Leave Specialist, you’ll administer FMLA policies for multiple clients, manage leave requests, and ensure compliance while providing exceptional support. If you’re detail-oriented and thrive in a fast-paced environment, this is your chance to join a team that values flexibility and excellence. Originally posted on Himalayas

Director of Operations – Transportation & Logistics Location: Remote – United States (Nationwide) Job Type: Full-Time Work Arrangement: 100% Remote Compensation: Competitive, commensurate with experience About the Opportunity An established and growing third-party logistics (3PL) organization is seeking an experienced Director of Operations to lead and oversee domestic and international transportation and logistics operations. This fully remote leadership opportunity is ideal for a professional with a strong background in project cargo, freight forwarding, multimodal transportation, and operational management. The successful candidate will have a proven track record of directly leading teams, developing employees, managing performance, and ensuring accountability for operational results. Key Responsibilities Provide strategic leadership and oversight of transportation, freight forwarding, and project logistics operations. Directly manage, mentor, and develop operations and project management teams. Establish performance expectations, provide coaching, conduct performance evaluations, and maintain team accountability. Oversee complex domestic and international logistics projects. Develop and implement operational standards, procedures, and performance metrics. Identify opportunities to improve efficiency, reduce costs, and increase profitability. Collaborate with sourcing, sales, finance, and executive leadership to support business objectives. Monitor project performance,

Specialty Care Patient Engagement helps patients and caregivers understand their disease, have informed conversations with their healthcare providers about treatment options, and stay appropriately on therapy. This means engaging patients as appropriate throughout their treatment journey — from diagnosis and treatment initiation through ongoing management — with support tailored to what they need at each stage. Patient Engagement supports patients across Sickle Cell Disease, Alopecia Areata, ATTR-CM, Immunoglobulin (Ig) therapies, and Hemophilia, conditions that carry distinct clinical, emotional, and access challenges. This role sits at the intersection of patient needs and commercial strategy, with the opportunity to raise the bar for how patients are supported across specialty care Why This Role Matters Go-To-Market (GTM) Excellence is the connective tissue ensuring Patient Engagement strategy is aligned with brand strategy and translates into effective execution — and that execution data flows back to refine strategy over time. In partnership with Marketing and other functions, this role ensures the team has the right processes, tools, playbooks, and governance to execute with excellence, and continuously evolves those capabilities to keep pace with patient needs. This person will work cross-functionally with Marketing, Patient Solutions leadership, Patient Solutions Enablement, Legal, Compliance, and other functions to operationalize strategy into scalable, compliant, an