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Job Summary CECO Environmental is a global leader in providing sustainable solutions for industrial air, water, and energy transition. Since 1966, we’ve been addressing the world’s most pressing environmental challenges. Our mission is to protect people, the environment, and industrial equipment, making a tangible impact across industries like renewable energy, semiconductor manufacturing, power generation, and water treatment. As a purpose-driven company, we foster a culture of innovation, collaboration, and integrity, ensuring that every project we undertake creates lasting positive change. At CECO, you’ll be part of a growing, dynamic team committed to a cleaner, safer, and more sustainable future. We are proud to share that CECO was named one of Newsweek’s America’s Greatest Companies for 2025 and that Forbes recognized CECO as one of America’s Most Successful Small Cap Companies for 2026, marking our third consecutive year on the Forbes list. CECO Environmental is a publicly traded company on the NASDAQ under the ticker CECO, reflecting our strong growth, financial performance, and commitment to delivering value to shareholders. As part of the CECO Environmental family of brands, Industrial Air Solutions plays a critical role in delivering specialized air solutions that protect both people and the environment. By joining our team, you’ll contribute to our shared mission of protecting global industrial operations and shaping the future of environmental stewardship. The Pr

Associate Director, Instructional Impact College Board - CRA Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are required to occasionally travel to meet in person for business purposes. Role Type : This is a full-time position About the Team The SAT Suite Program Access team leads the national strategy, implementation, and partner engagement efforts supporting states and districts administering the SAT Suite of Assessments. As digital transformation accelerates, our work increasingly centers on scalable systems, strong district partnerships, and effective implementation models that ensure every student benefits from high-quality assessment insights. As part of the K-12 SAT Suite Program Management & Partner Success team, we enable customer success, reinforce the value of the SAT Suite, and strengthen College Board 's partnership with critical customers. Program Access is organized around three peer Director functions, Instructional Strategy & Resource Systems, Community Strategy & Implementation, and Program Success Enablement, each of which owns a distinct set of educator- and partner-facing resources. This role sits alongside all three, providing the shared technical and instructional design capacity that turns each function's flagship resources into interactive, scalable digital experiences. About the Opportunity The Associate Director, Instr

Senior Full Stack Developer (Node.js + PHP) We are looking for a Senior Full Stack Node.js Developer to participate in the maintenance and evolution of plugins compatible with e-commerce platforms. The person will be responsible for the development and continuous improvement of solutions for platforms such as PrestaShop, WooCommerce, and Jumpseller. Responsibilities Develop and maintain plugins for e-commerce platforms. Develop solutions using Node.js and PHP. Work with MySQL and PostgreSQL databases. Implement new features and make improvements to existing solutions. Implement unit tests to ensure code quality. Collaborate with the development team throughout the entire software development lifecycle. Requirements Technical Knowledge Experience as a Full Stack Developer. Experience developing with Node.js. Experience developing with PHP. Experience working with PrestaShop, WooCommerce, or Jumpseller. Experience with MySQL databases. Experience with PostgreSQL databases. Knowledge of unit testing. Conditions Location: 100% Remote – LATAM. Employment Type: Freelance (Contractor). Initial duration: 4 months, with possibility of renewal. Schedule: Full Time. Working hours: Monday to Friday from 9:00 a.m. to 6:00 p.m. (Chilean time). Payment: Monthly USD. The professional must have their own equipment (Linux, macOS, or Windows) and a stable internet connection. Installation of tools will be necessary

🚀 AI Solutions Architect | Microsoft Power Platform We are looking for an AI Solutions Architect with solid experience in Microsoft Power Platform and Artificial Intelligence technologies to lead the design and implementation of intelligent solutions that drive business digital transformation. The person will be responsible for defining the architecture of solutions based on Generative AI, designing intelligent agents, integrating Azure AI services, and establishing governance models that allow scalable and secure adoption of these technologies. 🔑 Responsibilities Design solution architectures based on Artificial Intelligence and Microsoft Power Platform. Develop and implement conversational agents using Microsoft Copilot Studio. Design solutions supported by Large Language Models (LLMs) and Generative AI. Integrate data and Artificial Intelligence services on Azure. Define architecture standards, governance, and the lifecycle of AI solutions. Automate business processes using intelligent capabilities of the Power Platform. Lead AI adoption initiatives with measurable business impact. Work with multidisciplinary teams to define digital transformation strategies. Requirements 🎯 Requirements Experience as a Solutions Architect, AI Architect, or similar roles. Solid experience in Microsoft Copilot Studio and AI agent development. Knowledge of Generative AI and solution design based on...

Legal Virtual Assistant – U.S. Law Firms Full-Time | Remote | Latin America | Long-Term Opportunities About the Role Horizon Premier Staffing is continuously looking for talented Legal Virtual Assistants based in Latin America to support U.S.-based law firms. We are seeking organized, proactive, and detail-oriented professionals with strong English communication skills and experience supporting legal or administrative operations. Candidates may be considered for current and future opportunities based on their experience and area of expertise. Areas of Opportunity Personal Injury Case Management Intake Litigation Immigration Bankruptcy Criminal Law Medical Records Legal Administrative Support Key Responsibilities Depending on the position, responsibilities may include: Assist attorneys and legal teams with daily administrative and case-related tasks. Manage client communications, emails, calendars, and follow-ups. Maintain accurate client and case information. Prepare, organize, and manage legal documents and digital files. Update case management systems, spreadsheets, and internal trackers. Assist with intake, case management, medical records, or litigation support. Track deadlines, appointments, and pending tasks. Communicate professionally with clients and U.S.-based legal teams. Handle confidential information with professionalism and discretion. Requirements Must be based in Latin America. Excellent spoken and written English. Previous experience as a Legal Assistant, Vir

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more atwww.pavion.com Pavion and our family of companies are seeking a talented and motivated Senior Accountant to join our shared services team. Primary Responsibilities: Key contributor to the monthly general ledger close for international entities and reporting process towards an initial 5-day close Responsible for P&L and Balance Sheet accounting across multiple functional areas, including accruals and prepaids, fixed assets, leases, payroll, intercompany, cash and bank reconciliations, and AP/AR subledger activity, including journal entries, account reconciliations, account analyses, and supporting schedules. Research and investigate financial varian

The Principal Consultant will “bridge the gap” between the business and technical teams by solving complex Workday intersystem problems. They will guide clients through the transformation, implementation, and operation phases of a Workday HCM implementation. Key Responsibilities: Become a Workday HCM, Compensation, and Advanced Compensation or Talent product expert with knowledge of design, configuration, testing, and implementation. Leverage your expertise to recommend the best solution based on the client’s requirements, budget, and timeframe; with the flexibility to adapt the scope as additional needs are identified. Guide the customer through facilitated design sessions and configuration decisions based on best practices and an understanding of the customer’s unique business requirements at all stages of the project. Regularly engage and support the client through all phases of the project, ensuring a smooth transfer from legacy systems to the Workday HCM solution. Perform multiple tasks under limited direction, while regularly keeping the client, your project team and your Engagement Manager abreast of changes or progress related to the project. Leads, mentors, and oversees the work of other Consultants within the projects, and willingness to take a leadership position as a Collaborative or Workday Product Partner Lead. Display your hands-on expertise of the software, including loading customer data, moving configuration from tenant to tenant, and configuring business pr

Investment Associate Venture Capital | m/w/d | Berlin or remote within Germany Companisto is the investment network for startups and growth companies based in Berlin. Business Angels and private investors finance innovative companies via our network. To expand our venture capital team, we are looking for reinforcement. Your Role As an Investment Associate at Companisto, you support startup analysis and due diligence and take on individual tasks in the venture capital investment process. You bring initial relevant professional experience. Your regional Investment Director guides you professionally and disciplinarily and accompanies your development. Your Tasks in the Investment Team You research suitable startups and support deal sourcing and active outreach to founder teams. You analyze pitch decks, business models, market potentials, and financial planning. You prepare founder meetings and accompany exchanges with companies. You take on defined tasks in financial and commercial due diligence and present your findings in a comprehensible manner. You create company analyses and support company valuations and the preparation of investment decisions. You accompany experienced colleagues in participation negotiations and startup financings and further develop your investment competence. Requirements Your Profile and Professional Experience Initial relevant professional experience, e.g., in venture cap...

The Coding Analyst is responsible for detailed diagnostic coding associated with Risk Adjustment and HCC coding. This impacts revenue and CMS compliance with the coordination of technically detailed coding applications that impacts operations, programmatic and information systems, as well as contracted providers. Coding analyst will have a comprehensive understanding of ICD-9, ICD-10 and other types of coding to Health Plan, contracted facilities, and providers. This includes the identification and researching of provider diagnostic coding issues; medical record review, documentation standards and identifying and offering education in relation to provider coding errors. Coding analyst will be in an advisory role in development of Health Plan Payment Rules related to risk adjustment. MAJOR CHALLENGES: - Maintaining credibility with Providers for coding rules and applications. - Integrating coding applications into the changing environment of the Health Plans. - Managing multiple priorities efficiently and effectively. - Working and communicating effectively with all Plan departments and levels of personnel, providers, provider office staffs, hospital staff. - Distributing the work load over the course of the year. - Coordinating workload to meet multiple and varying deadlines. - Staying current with frequently changing coding rules and regulations, accrediting bodies, et al and determining when these changes impact Health Plan operations. Providence caregivers are not simply v

SAP WM Senior Developer Approx Requirement Duration: 6 Months Senior SAP Techno-Functional (WM) Warehouse Management Design specialist/Lead Developer needed to serve on a large distributed Application development team. This team is responsible for Technical Architecture, Strategy, processes, tools, design, development & testing for large SAP implementations/roll-outs. Goal is to build custom enhanced Warehouse Management system ITS Mobile Applications that will work on top of SAP WMS. Candidate should extensive experience with SAP ITS Mobile Development. Additionally, candidate should be familiar with one or more WM processes like Inbound processes, Put-away stock removal, good receipts, Cross-docking, Outbound processing, wave planning, inline scanning, labeling, picking, bin management, inventory, Resource/labor management, and RF transactions. Project Overview : Initial project phase will be to review Business Requirement documents and prepare Functional Specification documents that can be given to On-site, Near-shore, and Off-shore SAP Development Team. Work closely with Process and Solution Team to clearly understand and articulate business requirements into a Functional Document. During the Build Phase, this role will also require ability to participate in the development of the solution using ABAP Programming Technology. Project success factors: Successful completion of Functional Specification documents that clearly articulate the requirements to be developed by t

We are looking for an Amazon PPC Expert for our client, AiHello, a leading SaaS tool in the Amazon space. AiHello offers advanced PPC software and full-service management to over 5,000 sellers, growing rapidly each month. As an Amazon advanced partner, AiHello has the best technology, the smartest team, and is achieving record growth in this industry. Key Responsibilities: Manage client PPC accounts: Oversee the PPC campaigns for AiHellos managed service clients, driving optimal results and performance. Collaborate with Teams: Work with the content and catalog teams to enhance client listings, ensuring they are optimized for success. Utilize AiHellos software: Leverage AiHellos proprietary PPC software to manage campaigns and provide feedback for continuous improvement. What Were Looking For: Ambitious high achievers, eager to give their best every day. Proven successful experience in Amazon PPC management. A keen interest in the Amazon and eCommerce space, with a hunger for growth, passion, and the drive to succeed. Why Join AiHello? Work with one of the fastest-growing companies in the Amazon space. Contribute to the success of countless sellers globally. Be part of an innovative and driven team with top-tier technology and vision. Collaborate with a results-driven team of high achievers, where your contributions directly impact client success. Enjoy a dynamic, fast-paced environment that fosters professional growth and continuous learning. If you're ready to take your care

About Ceresti Ceresti Health is enabling caregivers to improve the lives of people living with dementia. We empower family caregivers through our innovative Caregiver-Enabled Dementia Program, which combines technology, AI, data, and personalized coaching to improve health outcomes, reduce hospitalizations, and generate cost savings for value-based healthcare organizations. We offer competitive compensation, a supportive culture, and a shared passion for making a difference. Our collaborative environment values creativity, accountability, and impact. The Role Ceresti is seeking a hands-on, strategic Vice President of Human Resources to build and lead our people function as we scale. Reporting directly to the CEO and serving on the executive leadership team, you will own the full employee lifecycle: talent acquisition, HR operations, compensation and benefits, performance, culture, and compliance. You will be both architect and operator. You will set the people strategy that supports our growth plan and investor commitments, and you will roll up your sleeves to execute it in a lean, fully remote, multi-state organization. Our teams span caregiver coaches, enrollment specialists, GUIDE coordination, clinical, product, and commercial functions, and you will design an organization that can recruit, develop, and retain each of them at scale. Key Responsibilities People strategy and leadership Partner with the CEO and executive team to build a people strategy aligned to company gro

**This is a direct hire with one of our clients. This role is fully remote. Applicants must be authorized to work in the U.S. without sponsorship.** Our client is seeking a Software Engineering Lead to take ownership of a rapidly growing SaaS platform that is scaling by hundreds of customers per month. This is a highly visible, hands-on leadership role responsible for the architecture, development, infrastructure, reliability, and long-term growth of the Testimonials platform. The ideal candidate is an experienced software engineering leader who enjoys owning a product end to end, leading technical decision-making, partnering directly with Product, and remaining actively involved in development and operations. This individual will play a key role in driving platform scalability, enterprise feature development, security initiatives, and SOC 2 readiness while helping modernize engineering practices through AI-enabled development tools and workflows. Responsibilities Technical Ownership Own the Testimonials platform, including architecture, code quality, infrastructure, and production reliability. Manage and enhance Kubernetes-based deployments, observability, scalability, and release processes. Make and document key architectural decisions. Maintain operational and technical documentation. Support platform growth and increasing customer demand. Engineering Leadership Lead day-to-day delivery of the product roadmap. Partner with Product on roadmap planning and technical tradeoff

Overview Quest Software is seeking an experienced Senior Software Developer to help bring AI-powered coding practices into an established on-premises enterprise software product. This role requires strong hands-on C#/.NET development experience with practical experience using AI coding agents, AI-assisted software development tools, and agentic development workflows. The successful candidate will be expected to contribute directly to the product codebase while also helping the team adopt AI coding approaches that improve development speed, code quality, test coverage, refactoring and troubleshooting. We are looking for someone who has used AI coding agents in real software development work and can translate that experience into repeatable practices for the project team. Responsibilities Design, estimate, code, test, document, and maintain components of a commercial on-premises enterprise software product. Work in a C#/.NET codebase, contributing to both new development and maintenance of existing product components. Champion the adoption of AI-assisted software development practices across the project team. Evaluate, introduce, and establish practical best practices for AI coding agents and agentic development workflows. Identify opportunities to improve developer productivity, code quality, automated testing, troubleshooting, technical documentation, and delivery using AI-powered development tools. Mentor and guide team members in effective, responsible, and secure use of AI

Category: Manufacturing Location: Own P&L and sales performance for the assigned state Develop and execute state-level sales strategy Lead Regional Sales Managers, Area Sales Managers, and Territory Sales Managers Build a robust dealer and distribution network Drive revenue growth and market share expansion Monitor sales forecasting, collections, and profitability Develop strategic relationships with key customers and channel partners Collaborate with Leadership on business planning and expansion Review business performance through dashboards and KPIs Identify new market opportunities and growth initiatives Ensure compliance with company policies and sales governance Requirements Proven experience leading large sales teams Strong business planning and commercial acumen Exceptional leadership and stakeholder management skills Strategic thinking with execution excellence Ability to scale sales operations across large geographies Experience in Battery, EV Battery, Lithium Batteries or preferred industries preferred Details Originally posted on Himalayas

Build reliable data foundations that help clients turn complex data into trusted, actionable insights. We are seeking a highly motivated Data Engineering Consulting Associate to join our Data & Analytics practice. In this role, you will help clients design, build, and optimize modern data platforms that enable advanced analytics, reporting, and AI-driven decision-making. You will work alongside experienced consultants, solution architects, and client stakeholders to deliver end-to-end data engineering solutions across cloud and on-premises environments. This position offers an excellent opportunity to develop both technical expertise and consulting skills while working on large-scale digital transformation initiatives. We're anticipating future openings and are connecting now with great talent who'd like to be considered when the time comes. What You'll Work On As an Associate, Data Engineer, you will: Design, develop, test, and maintain scalable data pipelines and ETL/ELT processes. Support the implementation of modern data platforms, data lakes, and data warehouses. Develop data integration solutions using cloud-native and enterprise technologies. Build and optimize data ingestion frameworks for structured and unstructured data. Perform data quality validation, transformation, reconciliation, and performance tuning. Support migration of legacy data environments to modern cloud architectures. Gather business and technical requirements from client stakeholders. Translate

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. We unite popular brands such as foreUP , myFitApp , Vermont Systems , Momence , Exerp , Mariana Tek , Resamania , FieldEdge , CampBrain and many more. Join our foreUP brand within our Golf & Club vertical as a Customer Success Manager to make a real impact every day. We say that because we know that every conversation we have, every interface we design, and every new feature we ship is another opportunity for us to elevate everyday life experiences for our customers and the people and communities they serve. We are looking for a passionate Customer Success Manager who will partner and ensure the long-term success of our customers. You will be responsible for developing long-term relationships with your territory of assigned clients and educating customers on new solutions. You will liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to client’s needs. The Customer Success Manager (CSM) owns the business relationship with our valued customers. The CSM is motivated and rewarded by driving client retention, driving

We are looking for a technical management profile with a high level of English. A Vulnerability Management and Remediation Coordination Specialist with experience in identifying, analyzing, and tracking security vulnerabilities in corporate environments. You will be responsible for reviewing detected vulnerabilities, evaluating required corrective actions, and coordinating with technology vendors to apply corresponding patches and mitigation measures. The professional will act as a liaison between security, operations, and external vendor teams, managing necessary interventions to minimize risks and ensure service continuity. Additionally, you will coordinate maintenance windows when operational impacts exist, ensuring proper planning and communication with the involved areas. We require a methodical, proactive, and detail-oriented person with the ability to comprehensively track the remediation process. Some of the tasks you will perform include: - Analyzing vulnerabilities detected in the portal, determining necessary corrections and the involved vendor, and discussing the corrections to be applied with them (usually applied first in a testing environment). - Determining potential impact and/or if system downtime is necessary, coordinating intervention windows with the owners of those systems/services, and ensuring system snapshots.

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now Get to Know the Opportunity: This role is responsible for new business implementation, asset retention, asset growth, and client satisfaction across an assigned book of business. The Contributions You’ll Make: Maintain and strengthen relationships with key clients, di

About K3 Tax Advisory K3 Tax Advisory provides strategic tax advisory and planning services to clients undertaking complex transactions and business planning, helping them manage tax risk and maximise value. Our team comprises highly experienced Chartered Accountants and Chartered Tax Advisers who provide a broad range of specialist tax advisory services. We work with owner-managed businesses, private equity-backed organisations and corporates operating both in the UK and internationally. We operate a fully remote working model, giving our people the flexibility to work from the location that suits them, with the option to use office space across the UK. We are committed to attracting, developing and retaining early-career talent. Our structured Internship Programme is an important part of this commitment and acts as the primary pathway into our Graduate Programme. K3 Tax Advisory is part of K3 Advisory Group , a market-leading professional services group providing high-quality advice across Business Sales, Tax, Restructuring, Technology Solutions and Financial Services. About the Internship Programme Our paid Summer Internship Programme runs for six weeks, four days per week from Monday to Thursday. The programme gives you the opportunity to experience the tax profession first-hand, working alongside experienced tax professionals and contributing to real client assignments. Tax is constantly evolving, and the work we undertake helps clients understand and manage their tax af

Kroll Cyber and Data Resilience is seeking a Sales Director responsible for leading end-to-end sales of new business opportunities globally. The role will have a particular alignment to Enterprise accounts, helping enable and accelerate that channel to market, while maintaining a broader remit across Private Equity clients and other priority routes to market. The Kroll Cyber and Data Resilience sales team is responsible for selling the suite of expert services including: React: Incident Response & Recovery, Data Discovery & Management, Expert Witness Advise: Cyber Due Diligence, Penetration Testing & Red Teaming, AI Governance, Security Assessments & Advisory Transformation: Technology Implementation, Identity & Access Management, Cloud & Application Security Operate: Managed Detection & Response, Threat Intelligence, vCISO This role involves new business acquisition and the management and growth of existing accounts. A key area of focus will be Enterprise accounts, including partnering with Enterprise account leaders to develop account strategies, identify opportunities, coordinate market engagement, and bring the full Cyber and Data Resilience portfolio to clients. The role is not limited to the Enterprise channel and will also pursue Private Equity clients and opportunities across other priority channels. The successful candidate will sell the Cyber and Data Resilience portfolio, including but not limited to incident response, advisory, transfor

Telestream is a leading provider of digital media tools and software solutions for the broadcast, streaming, and media industries. We empower content creators and distributors to produce and deliver high-quality video content while optimizing operations and maximizing revenue. Our teams work diligently to innovate and support world-class services, and we are looking for a Senior Technical Support Engineer to join our support team. Technical Support Engineer – Content Management (DIVA) Department: Support – Content Management Reports To: Manager, Technical Support – Content Management Classification: Individual Contributor Experience: Typically 3–5+ years of technical support or related experience, ideally in a B2B software, storage, or media technology environment Location: US Remote ; global support environment **Work Authorization - Candidates must be legally authorized to work in the United States. This role is not eligible for employer-sponsored work authorization or visa sponsorship of any kind, now or in the future. Role Summary The Technical Support Engineer – Content Management is responsible for providing post-sales technical support to customers using Telestream ’s Content Management products, with a focus on DIVA, Telestream ’s video archive management platform. Customers rely on these systems to archive, protect, and retrieve their most valuable media assets across disk, LTO tape, and cloud storage. This role handles troubleshooting, issue tracking, escalation, an

We are knowmad mood! We are a leading digital transformation company, constantly evolving and at the forefront of technology. Composed of more than 3,000 creative, digital, and innovative people connected by a purpose and capable of generating connections with people all over the world. A responsible, flexible team with a high capacity to adapt to the needs of our clients and the market, while providing value, vision, creativity, expertise, professionalism, and a passion for technology in every project. The values that guide our direction and lead us toward excellence are collaboration, innovation, commitment, fun, and trust. Would you like to lead strategic technological initiatives related to Artificial Intelligence, enterprise architecture, and innovation? We are looking for someone with extensive technical experience and a global vision to drive high-impact projects, collaborate in value-driven pre-sales, and actively participate in defining the organization's technological strategy. What will you do? Technically lead highly complex projects and services. Design enterprise solutions, create estimations, and manage technical risks. Define modern architectures based on microservices and cloud environments. Participate in technical pre-sales, presentations, and client solution defense. Drive innovation initiatives, new technologies, and best practices. Collaborate on technology strategy and architecture standards.

Job Title: Call Center Representative Location: Remote, United States & Canada only. Job Type: Full time/Part Time Brandcoven is seeking a remote Call Center Representative to join our growing team. As a Call Center Representative, you will be responsible for handling customer inquiries and providing excellent customer service over the phone. Key Responsibilities: Answer incoming calls and respond to customer inquiries in a professional and timely manner Provide accurate information about products, services, and promotions Troubleshoot and resolve customer issues and complaints Maintain a high level of customer satisfaction by going above and beyond to meet their needs Keep accurate records of customer interactions and transactions Collaborate with team members to ensure customer needs are met and issues are resolved efficiently Meet and exceed performance targets, such as call handling time and customer satisfaction ratings Continuously develop knowledge of company products, services, and policies to effectively assist customers Follow communication procedures, guidelines, and policies to ensure consistent and professional interactions with customers Requirements: - High school diploma or equivalent Previous experience in a customer service or call center role preferred Excellent communication and active listening skills Strong problem-solving and multitasking abilities Ability to remain calm and professional in high-stress situations Basic computer skills and proficienc