Entry-Level & Mid Remote Jobs

About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Matt W, VP of Product & Design at Customer.io , and I'm looking for a Principal Product Designer. Principal Product Designer is the highest individual contributor design role at Customer.io . This person shapes the design vision for the company and influences how design is practiced here — through their own craft, through the standards their work sets, and through the partnerships they build with product and engineering leadership. Customer.io is in a transformational moment: executing against a strong current product while redesigning what the product is and how it's experienced by a new generation of builders. This role has to straddle both — delivering quality and coherence in what exists today while driving the vision for where things go. This is not a management role, but it's a leadership role in the fullest sense. Their influence is felt company-wide — in the product, in the culture, and in who we hire. About you You have a fully formed point of view on how AI changes what software means — for the people who use it, the people who build it, and the agents that increasingly operate it. You have

Description DealHub is a leading provider of sales engagement solutions, enabling businesses to streamline their sales processes and close deals faster. With cutting-edge quote-to-revenue solutions, DealHub empowers sales teams to optimize workflows, enhance customer interactions, and drive revenue growth. We are hiring a highly motivated and experienced Pre-Sales Engineer with a solid background in tech companies and SaaS products, to join our Sales team. As a Pre-Sales Engineer at DealHub , you will be an integral part of the Sales team, focused on optimizing the sales process through tailored technical expertise and compelling product demonstrations. You will collaborate with prospects and internal teams to align DealHub ’s solutions with customer needs, lead technical demos and POCs, and generate and reply to RFPs/RFIs, while your primary goal is to accelerate sales cycles by serving as the technical consultant and strategist during the sales process. Key Responsibilities Partner closely with Account Executives to strategize and execute sales processes, delivering the technical expertise necessary to close deals successfully. Develop and present tailored product demonstrations and POCs that showcase DealHub ’s value in addressing customer pain points and achieving sales goals. Actively engage with prospective customers to understand their challenges, define their needs, and recommend the right configurations of DealHub 's platform to support their sales processes. Serve a

Description Location: United States (Remote) Accelerate Your Career in Cybersecurity! Join Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities, just like the world's best red teams. At Pentera , you will be at the forefront of cybersecurity innovation, working on advanced tools that challenge organizations' defenses and push the limits of security testing. With over 350 team members and 1,300 customers in more than 60 countries, Pentera is a growing company supported by top investors such as Insight Partners, K1, and The Blackstone Group. If you want to grow your skills, make an impact, and be part of an innovative team, Pentera is the place for you. About the Role: We're looking for a Solutions Architect to join our growing SA team. Solutions Architects at Pentera are the top product experts: the go-to point of contact between customers and every internal team. You'll design and deploy Pentera 's platform in complex enterprise environments, lead technical deep-dives with security teams, and translate real-world attack trends into actionable remediation guidance. This is a role that sits at the intersection of offensive security, customer impact, and product influence. Roles and Responsibilities: Design deployment solutions for the Pentera platform in complex customer environments, ensuring maximum coverage and value

Description At Utila , you’ll help build the modern, enterprise-grade platform that powers digital asset operations for more than 275 global institutions. Our technology secures $20B+ in monthly transaction volume and has protected over $200B to date, and we’re growing fast, backed by $50M in funding and a rapidly expanding customer base. We work on mission-critical systems that demand innovation, precision, and deep technical expertise. If you’re excited by complex challenges, want to work with powerful teammates, and are looking to make a real impact on the future of financial technology, you’ll feel right at home here. Join us, and help build something big. About the Role We're looking for an Enterprise Sales Director, USA, to own and scale Utila 's enterprise revenue across the United States. This is a senior, high-impact role responsible for driving new logo acquisition, expanding strategic accounts, and building strong executive relationships with institutional customers. You'll work closely with Marketing, Product, and Leadership to define go-to-market strategy, close complex deals, and position Utila as the category leader in institutional digital asset infrastructure. If you thrive in consultative enterprise sales, enjoy navigating long sales cycles, and know how to turn complex technology into business value, this role is for you. Responsibilities What You'll Do Own Utila 's enterprise sales motion across the USA, driving new business, managing strategic accounts, a

Veramed is seeking an experienced R Shiny App Developer to join our growing Functional Service Provider (FSP) team, supporting a leading global pharmaceutical organisation. This is an exciting opportunity for an individual who enjoys working at the intersection of statistical methodology, software development, and data analytics. You'll play a key role in developing innovative tools and applications that enable statisticians and programmers to work more efficiently, while supporting advanced analytical methodologies within a collaborative, science-driven environment. Why Join Veramed ? Join a people-focused CRO with an industry-leading employee retention rate Work within a collaborative team that values innovation, quality, and continuous learning Contribute to the development of tools that directly support statistical and programming teams Gain exposure to advanced analytical methodologies and real-world healthcare data challenges Work with modern development practices and technologies, including Azure DevOps, CI/CD pipelines, and version-controlled development Be part of a growing international organisation delivering high-quality solutions to leading pharmaceutical clients The Role: As an R Shiny App Developer, you will be responsible for designing, developing, and maintaining software tools that bridge statistical methodology and practical application. You'll work closely with statisticians, programmers and cross-functional teams to build reliable, scalable solutions that

Brafton is one of the world's leading content marketing firms, with offices in Boston, London, Toronto and Sydney. We aspire to continually raise the bar on what people consider "marketing content." We create result-focused strategies and content to drive SEO, social engagement and leads for our clients. Our teams continuously build expertise across new media formats, including video, blogs, infographics and web design. This is a 100% remote, full-time contract position open to applicants in Brazil. Please include a resume in English. POSITION SUMMARY We're looking for a Sales & Marketing Operations Specialist to join our growing Sales Operations consulting team, supporting both internal initiatives and client-facing projects focused on improving sales, marketing, and revenue operations. In this role, you'll work alongside Sales & Marketing Operations Consultants to help organizations optimize their CRM platforms, automate business processes, improve lead management, implement end-to-end tracking and attribution, and deliver meaningful reporting that drives better business decisions. You'll support a variety of projects ranging from CRM optimization and data management to marketing technology implementations, analytics, AI-enabled workflows, and operational consulting. This position is ideal for someone with experience in CRM, marketing technology, analytics, and sales operations who enjoys solving business problems, learning new technologies, and working across multi

Job Title: Case Reviewer (Experienced)Job Category: InvestigationTime Type: Full timeMinimum Clearance Required to Start: Top SecretEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * * Job Description CACI Premier Technology, Inc., is seeking full-time Reviewers for the federal background investigation program. Reviewers work with investigators to complete and submit background investigation interviews and record checks to determine the suitability of current and prospective Federal employees, contractors, and military personnel for security clearances. The investigations support critical national security efforts of our federal government customer on behalf of over 100 U.S. government agencies having some of the nation's most sensitive missions. POSITION SUMMARY: The Reviewer scrutinizes reports of investigations submitted by Field Investigators and Record Searchers to ensure accuracy, completeness, and timely submission to the customer. This is a fully remote position, however, there may be local travel to attend business meetings. RESPONSIBILTIES: • Conduct thorough reviews of a background investigations, including reports of investigation, to ensure investigations are complete and adhere to customer and CACI requirements. • Provide guidance on customer investigation requirements to Field Investigators and Record Searchers • Maintain quality and production that meets customer contract requirements and CACI performance expectations • Identify t

We're seeking for HR People Partner who will be responsible for delivering end-to-end employee lifecycle support for US and Canadian employees, ensuring compliance with local employment legislation, providing high-touch employee relations support, and owning operational HR programs. This role acts as a trusted partner to managers and employees, supporting both strategic people initiatives and highly detailed HR operations across the US and Canada. We're looking for an experienced and passionate individual who is committed to personal and professional growth, and who enjoys helping others do the same. Key Responsibilities Serve as a primary point of contact for employees and managers on employee relations matters, providing guidance and ensuring consistent HR support. Manage the full employee lifecycle across the US and Canada (background check, pre-boarding, onboarding, offboarding, exit interviews, completing I-9 and E-Verify processes and so on), ensuring compliance and a positive employee experience. Process promotions, bonuses, employment verification letters, and contract extensions in partnership with Payroll, Finance, and Legal. Maintain accurate HR administration and documentation across the entire HR cycle, including HRIS (BambooHR), personnel records, and internal Wiki content. Maintain and update US and Canadian employee handbooks in line with local labor law requirements. Manage US and CAD immigration cases with attorneys to support internal and international mobi

About Magic Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training. We came out of Y Combinator in 2015, have grown to 1,000+ remote workers, and are backed by Sequoia Capital with over $30M in funding. Founded: 2015 · Funding: $30M (Y Combinator, Sequoia backed) · Industry: HRTech, Virtual Assistant Platform · Employees: 672 · HQ: San Francisco, CA / Manila, PH Check out Magic 's Business Profile Know more about our Team via Magic 's Careers Page Account Lead | Remote – Philippines You're not managing a roster. You're owning outcomes. Let's get this straight from the jump: as an Account Lead, you're in-house Magic - not a VA placed with a client. You lead and coach the EAs matched to our clients, and you make sure both sides of that partnership actually work. That's a different job than "manager." You're not stacking direct reports - you're owning the whole partnership: the client relationship and the humans delivering on it. Part account lead, part coach, zero script. Your EAs aren't people who report to you. They're people you lead through trust, because that's the only kind of authority that actually holds up at 2am on a client call. When your team excels, clients stay. When clients stay, Magic grows. If you want ownership - real o

About Magic Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training. We came out of Y Combinator in 2015, have grown to 1,000+ remote workers, and are backed by Sequoia Capital with over $30M in funding. Founded: 2015 · Funding: $30M (Y Combinator, Sequoia backed) · Industry: HRTech, Virtual Assistant Platform · Employees: 672 · HQ: San Francisco, CA / Manila, PH Check out Magic 's Business Profile Know more about our Team via Magic 's Careers Page Account Lead | Remote – Philippines You're not managing a roster. You're owning outcomes. Let's get this straight from the jump: as an Account Lead, you're in-house Magic - not a VA placed with a client. You lead and coach the EAs matched to our clients, and you make sure both sides of that partnership actually work. That's a different job than "manager." You're not stacking direct reports - you're owning the whole partnership: the client relationship and the humans delivering on it. Part account lead, part coach, zero script. Your EAs aren't people who report to you. They're people you lead through trust, because that's the only kind of authority that actually holds up at 2am on a client call. When your team excels, clients stay. When clients stay, Magic grows. If you want ownership - real o

About Magic Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training. We came out of Y Combinator in 2015, have grown to 1,000+ remote workers, and are backed by Sequoia Capital with over $30M in funding. Founded: 2015 · Funding: $30M (Y Combinator, Sequoia backed) · Industry: HRTech, Virtual Assistant Platform · Employees: 672 · HQ: San Francisco, CA / Manila, PH Check out Magic 's Business Profile Know more about our Team via Magic 's Careers Page Account Lead | Remote – Philippines You're not managing a roster. You're owning outcomes. Let's get this straight from the jump: as an Account Lead, you're in-house Magic - not a VA placed with a client. You lead and coach the EAs matched to our clients, and you make sure both sides of that partnership actually work. That's a different job than "manager." You're not stacking direct reports - you're owning the whole partnership: the client relationship and the humans delivering on it. Part account lead, part coach, zero script. Your EAs aren't people who report to you. They're people you lead through trust, because that's the only kind of authority that actually holds up at 2am on a client call. When your team excels, clients stay. When clients stay, Magic grows. If you want ownership - real o

About Magic Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training. We came out of Y Combinator in 2015, have grown to 1,000+ remote workers, and are backed by Sequoia Capital with over $30M in funding. Founded: 2015 · Funding: $30M (Y Combinator, Sequoia backed) · Industry: HRTech, Virtual Assistant Platform · Employees: 672 · HQ: San Francisco, CA / Manila, PH Check out Magic 's Business Profile Know more about our Team via Magic 's Careers Page Account Lead | Remote – Philippines You're not managing a roster. You're owning outcomes. Let's get this straight from the jump: as an Account Lead, you're in-house Magic - not a VA placed with a client. You lead and coach the EAs matched to our clients, and you make sure both sides of that partnership actually work. That's a different job than "manager." You're not stacking direct reports - you're owning the whole partnership: the client relationship and the humans delivering on it. Part account lead, part coach, zero script. Your EAs aren't people who report to you. They're people you lead through trust, because that's the only kind of authority that actually holds up at 2am on a client call. When your team excels, clients stay. When clients stay, Magic grows. If you want ownership - real o

Description Hypernative is the leader in real-time threat prevention for Web3. We empower protocols, bridges, and DeFi platforms to detect and prevent exploits before they happen. Our platform is trusted by leading crypto-native organizations to protect billions of dollars in on-chain value. Backed by world-class investors and experiencing rapid growth, we’re building a customer-centric organization that helps our customers stay safe, agile, and ahead of threats. We’re looking for a Senior Security Engineer for a hands on, customer facing role, working directly with our US based customers to implement and optimize their security operations using the Hypernative platform. This is a hands-on, customer-facing role that works closely with our US team to support customers throughout the day. You'll be embedded directly in customer environments: configuring and customizing the Hypernative platform, scripting integrations and custom monitoring logic in Python, and guiding customers through implementation and day-to-day use of our security tools. If you're passionate about blockchain and cybersecurity and looking for a challenging, customer-facing role with a dynamic, innovative team, we encourage you to apply. Responsibilities Risk Strategy - assist customers in conducting thorough analyses of their Web3 assets, evaluate their security postures, and assess associated risks; advise on optimal configurations for risk monitoring tools; and develop comprehensive monitoring and response

Since 2020, RusHour has been supporting restaurateurs in managing and developing their business on delivery platforms. Our technology notably allows them to centralize their orders, simplify their operations, and improve their performance. Today, we support several hundred establishments in France and internationally. As part of our commercial acceleration, we are recruiting freelance SDRs to identify new opportunities and secure qualified meetings with restaurant executives. Your missions: Contact restaurateurs by phone, WhatsApp, and email. Communicate directly with executives and decision-makers. Understand their organization and identify their challenges. Simply present RusHour's value proposition. Qualify establishments according to defined criteria. Schedule appointments for our sales team. Perform follow-ups to maximize attendance rates. Accurately log each opportunity in HubSpot. Progressively achieve a target of 80 to 120 held and qualified meetings per month. A targeted prospect database, prospecting tools, scripts, and sales pitches will be provided. Your skills: Be very comfortable on the phone and enjoy prospecting. Know how to quickly initiate a conversation with an executive. Possess excellent verbal communication skills in French. Be perseverant, autonomous, and results-oriented.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Field Marketing Manager – Electrophysiology (West) Working at Abbott At Abbott , you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year An excellent retirement savings plan with high employer contribution. Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position works remotely within the Electrophysiology division. In Abbott ’s Electrophysiology (EP) business,

This is a paid freelance, remote position. CBR is the #1 entertainment website and publishes up-to-the-minute news on blockbuster movies, TV shows, video games, comic books, music and other forms of entertainment. As a worldwide leader, CBR operates at a rapid pace and is always looking for experienced and passionate contributors who can create original high-quality content in a timely manner. Your Responsibilities Write timely movie news articles in Screen Rant's house style (following the requisite training and peer mentorship period). This will include fact-checking, formatting, linking, and image sourcing/very basic editing (sizing, brightness, etc.) Pitch article topics to our Editorial team. Be a dedicated and consistent contributor to the site. Follow CBR’s general Editorial Guidelines while producing unique and high-quality content. Produce articles in a timely manner to ensure that the latest industry news and most interesting content are always available to CBR’s loyal readers. Work under tight deadlines and submit tasks on time. Our Perks Fully remote — write from wherever you’d like! Opportunities to pitch original ideas An amazing community of like-minded people to nerd-out with on a daily basis Experience and Skills Educational Background in journalism or a related field. 2 + years of experience in writing entertainment related content for a well-known digital publication. Always up to date on the latest in movie news. Highly motivated and a team player. Experie

Job Description: Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience leveraging technology for marketing and driving innovative customer relationships. We are currently looking for a Technical Lead to join our team Main Tasks Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions. Support the PM/DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands. Detect and notify risks in the technical management of project/client profitability. Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs. Alerting and anticipating possible deviations to the Project Manager/Delivery Manager. Ensure the fulfillment of the project's technical objectives. Ensure compliance with the agreed software quality standards with Omega's Technical Management. Supervise the effort estimations of the development and support team during the testing phase of a project. Collaborate with the PM/DM in project demos for the client. Ensure the final delivery of technical documentation for a project. Participate in the development and training of the technical team, advising them to improve their technical skills. Identify possible technical Up & Cross Selling opportunities. Identify possi

Job Description: Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience leveraging technology for marketing and driving innovative customer relationships. We are currently looking for a Salesforce Developer to join our team Main responsabilities: Develop software according to user requirements, functional and technical design specifications. Perform and assist with quality assurance activities as needed. Asses, troubleshoot, document, upgrade and develop maintenance procedures. Review code for potential performance issues, reusability and/ or anomalies. Mandatory Skills: Salesforce Expertise: +3 years of proven experience as a Salesforce Developer, with solid mastery of development technologies (APEX, Visualforce, migration tools, SOQL, web services). Experience in developing complex solutions on Sales Cloud and Service Cloud in Salesforce. Exposure to other Salesforce Clouds is highly welcome. Experience in developing lightning components. Understanding of both DevOps/Agile (SCRUM) and Waterfall delivery principles and the importance of SDLC (Software Development Process) and coding methodology principles is a plus Should be able to work in a self managing way and should take Accountability of all assigned applications Professional working proficiency in English is a strong plus (capable of handling business communication in intercultural environments). Salesforce Platform Developer I certification is a must. An

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: AI Safety Experts — English & Thai Type: Contract Compensation: $24–$35/hour Location: Remote Role Responsibilities Red team conversational AI models and agents to identify jailbreaks, prompt injections, misuse cases, and bias exploitation. Generate high-quality human data by annotating failures, classifying vulnerabilities, and flagging systemic risks. Apply structure by following taxonomies, benchmarks, and playbooks to maintain consistent testing. Document reproducibly by producing reports, datasets, and attack cases that customers can act on. Work independently and asynchronously to meet deadlines while improving AI model performance . Qualifications Must-Have Fluent Language Skills: Native fluency in English & Thai . Prior red teaming experience in AI adversarial work , cybersecurity , or socio-technical probing . Ability to communicate risks clearly to technical and non-technical stakeholders. Adaptability to thrive on moving across projects and customers. Preferred Experience with Adversarial ML , Cybersecurity , and Socio-technical risk . Skills in jailbreak datasets , prompt injection , RLHF/DPO attacks , and model extraction . Application Process (Takes 20–30 mins to complete) Upload resume AI interview bas

Please note: This internship is intended for students or graduates seeking practical experience (internship/Praktikum). About Us PRIME AGENCY MM is a boutique marketing and events agency based in Berlin. We focus on creating meaningful brand experiences, business events, and community-driven campaigns for entrepreneurs, startups, and professionals. Role Overview We are looking for a motivated Marketing Intern to support our marketing, branding, and event activities. This role is designed exclusively for university students who want to gain hands-on experience in a real agency environment. You will work closely with the founder and gain practical experience in marketing, content creation, and event promotion. Tasks TASKS Create content for social media, newsletters, and marketing campaigns Support event promotion and communication activities Manage Instagram and LinkedIn accounts Conduct market and audience research Assist with branding and visual content creation Prepare presentations and marketing materials Support event coordination and on-site activities Contribute creative ideas to campaigns Requirements Must be currently enrolled at a university or recently graduate/ looking to gain experience. Studying / studied Marketing, Business, Communications, Media, or a related field Strong communication skills in English - German is a plus Interest in marketing, branding, events, and community building Familiar with social media platforms Creative, organised, and proactive minds

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce 's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce . Our Enterprise Business team works with our most strategic customers — major corporate organizations of 10,000+ employees — to drive meaningful, long-term impact. As an Enterprise Account Executive focused on the Enterprise Companies territory in Chile, you won't just sell our portfolio; you'll work alongside senior executive stakeholders to accelerate revenue, build trusted relationships, and help customers unlock the full power of Salesforce ’s Customer 360 platform. This role is specifically focused on managing major strategic accounts based in Chile. This is a high-visibility, senior executive role requiring recognized industry experience and strong, existing CXX relationships

UAI GmbH - part of the Lobmayer Group - stands for innovation, efficiency, and cross-border strength in receivables management. As the European market leader in the collection of traffic-related secondary and administrative fees for municipalities and private companies, we are actively driving change in the industry. With a strong focus on digital processes, international cooperation, and the highest service quality, we are setting standards in identifying and contacting delinquent vehicle owners. To strengthen our team, we are immediately looking for a remote Financial Accountant (m/f/d) on a full-time basis. Tasks Cost accounting (travel expenses, entertainment expenses, out-of-pocket expenses) VISA statements Expense reimbursements Banking matters (domestic/foreign) Contact with financial institutions Documentation Account openings Currency exchange Monitoring and processing of payment transactions Preparation of financial reports Booking of incoming invoices Execution of account reconciliations and clarifications Booking of debtor deposits in the collection software Administrative activities Participation in monthly, quarterly, and annual financial statements Support in the preparation of budget and financial plans Qualifications Completed commercial training with a focus on accounting/finance Several years of professional experience in accounting Proficient handling of accounting software and MS Office Analytical thinking and meticulous way of working Team spirit and communication skills

About GAINS GAINS is on a mission to make supply chains smarter, faster, and self-improving, powered by AI. Our Decision Engineering & Orchestration (DEO) platform doesn't just support decisions, it drives them by aligning strategy, planning, and execution across every level of the supply chain. We serve inventory-intensive industries where the stakes are high and the complexity is real, helping customers move from reactive, spreadsheet-driven planning to continuously learning, AI-led operations that deliver measurable results fast. At GAINS, we call it Moving Forward Faster, and it's not a tagline, it's how we're redefining what's possible in supply chain decision-making. SUMMARY As a Supply Chain Design Analyst, you will be an integral part of our dynamic team, contributing to the development and optimization of supply chain strategies. Working closely with senior consultants, you will assist in analyzing and designing end-to-end supply chain solutions to enhance efficiency, reduce costs, and improve overall business performance. Essential Duties and Responsibilities Data Analysis and Modeling: Collect, analyze, and interpret supply chain data to identify areas for improvement. Utilize advanced modeling tools and software to simulate and optimize supply chain processes. Supply Chain Mapping: Collaborate with clients to understand their existing supply chain structures. Develop comprehensive supply chain maps, identifying key touchpoints and potential bottlenecks. Proces

Miratech is seeking a skilled Technical Support Engineer to contribute to a large-scale customer experience transformation initiative for a Global leader in the Healthcare industry. The Technical Support Engineer serves as the nerve center of enterprise operations, responsible for real-time monitoring, incident triage, and coordination across technical and business teams. This role ensures operational continuity, rapid issue resolution, and proactive risk mitigation across critical systems and services. Monitor system alerts, performance metrics, queue performance, call volumes, and overall system health across infrastructure, applications, and contact center platforms. Triage, prioritize, and manage incoming incidents using defined severity and priority frameworks, ensuring timely escalation and resolution. Coordinate incident resolution across IT, automation, software, business teams, and external vendors, including participation in war rooms and high-priority incident bridges. Identify, investigate, and escalate system anomalies, service degradation, and outages to the appropriate technical teams and vendors. Maintain detailed incident and issue documentation, including timestamps, reporter details, station IDs, error messages, troubleshooting activities, corrective actions, and resolution details. Prepare daily, weekly, and monthly operational performance reports, incident summaries, and documentation required for audits and compliance. Act as a liaison between technical