Salesforce Technical Lead

Job Description: Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience leveraging technology for marketing and driving innovative customer relationships. We are currently looking for a Technical Lead to join our team Main Tasks Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions. Support the PM/DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands. Detect and notify risks in the technical management of project/client profitability. Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs. Alerting and anticipating possible deviations to the Project Manager/Delivery Manager. Ensure the fulfillment of the project's technical objectives. Ensure compliance with the agreed software quality standards with Omega's Technical Management. Supervise the effort estimations of the development and support team during the testing phase of a project. Collaborate with the PM/DM in project demos for the client. Ensure the final delivery of technical documentation for a project. Participate in the development and training of the technical team, advising them to improve their technical skills. Identify possible technical Up & Cross Selling opportunities. Identify possi