Worldwide Remote Jobs (Work From Anywhere)

Our client, a dynamic Amazon FBA business with a global presence, is looking for a talented and experienced Supplier Sourcing & Procurement Specialist to join the vibrant team for a full time remote job. As a Supplier Sourcing & Procurement Specialist you will take ownership of all supplier-related communication. This role involves identifying and establishing relationships with new production facilities and suppliers worldwide, obtaining competitive quotes, and negotiating contracts. The specialist will work closely with the Product Engineer to filter products and ensure they meet quality control (QC) and lab testing requirements before moving forward with any new supplier. About the company: The company is specialised on developing and upscaling Amazon-based brands across the USA, Canada, Europe, and the UK. With deep expertise in eCommerce and Amazon FBA, the company excels in buying, developing, and scaling brands to their fullest potential. The company navigates the complexities of international markets and high-performance marketing, ensuring seamless scalability and growth. The companys portfolio includes several Amazon brands, primarily in the home and kitchen category, as well as some electronics. Its international team of 17 world-class talents manages all operations today. Key Responsibilities: Research and identify new suppliers and production facilities globally, with a focus on China, India, Israel, Indonesia, Morocco, and other strategic regions. Commun

Senior Full-stack dev (Python/React) Tel Aviv, Israel About the Position MateHR is seeking a talented developer on behalf of our client, a Fortune 500 company, to develop and implement scalable solutions to challenging issues. This role involves taking ownership of features from initial concept through to client delivery. The ideal candidate should be comfortable working with distributed systems utilizing Kubernetes (k8s) architecture, and have hands-on experience with ArgoCD. You will be expected to maintain high standards in managing production environments, with a focus on thorough testing, effective monitoring, and robust alerting to ensure system stability. We value each individual's contribution to help us grow and adapt. Therefore, we expect you to share your insights and personal experience with a dynamic, agile team. You will work closely with product managers, data scientists, and fellow engineers to integrate advanced AI functionalities into our offerings. Additionally, you will guide and mentor junior engineers, fostering a culture of continuous learning and team improvement. Staying current with new technologies and industry trends will be important in ensuring that our solutions remain innovative and effective. What We Are Looking For Core Requirements At least 6 years of experience in the industry, with expertise in Python Experience with frontend frameworks such as React Proficiency in Kubernetes (k8s), ArgoCD, and CI/CD pipelines Experience with integrating t

Discover your 100% YOU with MicroSourcing ! Position: Customer Specialist Location: Metro Manila Work setup & shift: Remote | Shifting Why join MicroSourcing ? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. What You'll Do: Claims tasks Manage the end-to-end claims process, from initial assessment through approval, resolution, and payment. Assess claims against policy terms, insurance guidelines, and regulatory requirements to ensure fair and accurate decisions. Maintain complete and accurate claim records, documentation, and supporting evidence. Communicate with customers clearly and empathetically, providing timely updates and resolving queries throughout the claims process. Identify potential fraud or irregularities and escalate suspicious claims for further investigation. Collaborate with the Team Lead to resolve complex claims and ensure appropriate outcomes. Meet key KPIs, in

Our client, Trivium Group, is looking for an extremely dedicated individual to join their team as a skilled PPC Strategist. Your job will consist of managing and running Amazon PPC campaigns to optimize sales. You will also be responsible for keyword research, daily optimization, account management, and daily, weekly and monthly analytics reporting. ‍ Trivium Group is built on experts that genuinely care about helping people scale and grow their businesses. Company's goal is to drive highly profitable business outcomes for Amazon brands with a proven approach to digital marketing, PPC management, creative services, and customer experience powered by technology and the sharpest marketing minds around the globe. RESPONSIBILITIES: ‍ Create, launch and manage Amazon PPC ads campaigns Perform keyword research on new products to launch Generate daily, weekly and monthly analytics reporting and communicate with the clients on a constant basis Create graphs and tables in Excel to demonstrate PPC campaign performance Closely monitoring PPC spending and budget to maximize profitability Working in Excel to optimize bidding, extracting keywords and reporting ‍ REQUIREMENTS: ‍ - Resourceful, strong communication skills - it is a client-facing role - Problem solver with a proactive approach - Experience with Amazon PPC (minimum 2 years) - Highly skilled in MS Excel and Google Sheets - High attention to details and documentation - English: at least C1 Bonus skills: Bachelors in Audit/ Analy

Our client, a well-established multinational D2C e-commerce company operating in the USA is looking for a highly organized and proactive Project Manager to join their dynamic ecommerce company for a full-time remote job. As a Project Manager, you will play a pivotal role in driving efficiency and scalability within our organization by optimizing processes, implementing project management tools, and streamlining operations. Your expertise in Notion, process visualization, and standardization will be crucial to your success in this role. You will work closely with cross-functional teams to ensure seamless collaboration and effective project delivery. If you are a highly organized and results-driven professional with a passion for optimizing processes and driving project success, we would love to hear from you! Responsibilities: Utilize Notion as a primary tool for project management, documentation, and process optimization. Visualize, standardize, and optimize processes across the organization, identifying areas for improvement and implementing solutions. Create team workspaces in Notion with customized templates and dashboards to monitor the progress of each team member. Develop task boards in Notion for teams and projects, ensuring clear visibility of project tasks, deadlines, and dependencies. Document processes and develop Standard Operating Procedures (SOPs) and Playbooks for all key processes to ensure consistency and scalability. Streamline operations in Notion by levera

Our client, a well-established multinational D2C e-commerce company operating in the USA selling high-quality pet products, is looking for a motivated, constantly developing Amazon PPC specialist. Expectations: A successful candidate will have a proven track record in the following areas: Experience working with Amazon as a PPC specialist. Experience in launching and optimizing advertising campaigns. Proficiency in English. Experience in creating campaign structures. Experience in keyword research. Understanding of how to calculate an advertising budget. Attention to detail, ability to deliver tasks to completion, and adherence to deadlines. Ability to quickly find the necessary information. Responsibilities Development of advertising strategies. Setting up and launching advertising campaigns, determining bids, setting budgets. Testing advertising campaigns. Optimization of existing advertising campaigns. Working with keyword research. Keyword analysis using Hellium10. Sales analytics based on the effectiveness of advertising campaigns; analyzing and researching competitors. Daily monitoring of metrics. Compiling reports on the work done. Qualifications: 6+ month of Amazon advertising experience Amazon Advertising Certified (Not Required but a Plus) Strong interpersonal skills Strong communication skills Organized Team player Ability to multitask Can take direction Ability to adjust to the ever-changing digital marketplaces Desire to test and learn new tools and technologies

Are you looking for an exciting job opportunity that allows you to work remotely and utilize your excellent communication, organization, searching and recruitment skills? This is the perfect position if these sound like qualities in which you excel! ScaleJet makes connecting top-tier eCommerce specialists and companies simpler than ever. Our comprehensive remote recruitment process enables us to search for the perfect fit, from an expansive job board all the way through our personal candidate selection services. Were now on a mission to hire a Recruiter who will help stay ahead of industry trends so we can keep providing exceptional results every time! It will be a perfect fit if: You have 1+ year experience in recruitment; You have experience of working remotely; You have excellent spoken and written communication skills in English; You have experience of working with modern recruiting programs and tools; You are a results-oriented person; You have natural ability to make things happen and get stuff done. ‍ Your tasks will include: ‍ Interact with potential candidates on social and professional networks; Identify profiles of qualified candidates using various search methods; Develop new search channels for future recruitment needs; Maintain a database of candidates; Communicate with candidates, organize interviews; Provide administrative support to the recruitment team and work cooperatively with them; Provide reporting. ‍ We offer: 100% remote Flexible working hours Competi

Are you looking for an exciting job opportunity that allows you to work remotely and utilize your excellent communication, organization, searching and recruitment skills? This is the perfect position if these sound like qualities in which you excel! ScaleJet makes connecting top-tier eCommerce specialists and companies simpler than ever. Our comprehensive remote recruitment process enables us to search for the perfect fit, from an expansive job board all the way through our personal candidate selection services. Were now on a mission to hire a Recruiter who will help stay ahead of industry trends so we can keep providing exceptional results every time! It will be a perfect fit if: You have 1+ year experience in recruitment; You have experience of working remotely; You have excellent spoken and written communication skills in English; You have experience of working with modern recruiting programs and tools; You are a results-oriented person; You have natural ability to make things happen and get stuff done. ‍ Your tasks will include: ‍ Interact with potential candidates on social and professional networks; Identify profiles of qualified candidates using various search methods; Develop new search channels for future recruitment needs; Maintain a database of candidates; Communicate with candidates, organize interviews; Provide administrative support to the recruitment team and work cooperatively with them; Provide reporting. ‍ We offer: 100% remote Flexible working hours Competi

Our Client, an international e-commerce company with a strong presence in the USA, is looking for a creative and strategic Content Manager to lead and oversee content production across all social media channels and influencer collaborations. This role is responsible for ensuring that all content aligns with brand messaging, drives engagement, and supports business growth in the supplements space. If you're passionate about content, social media, and the wellness space—and know how to turn ideas into high-performing campaigns—we'd love to hear from you. About the Company: It is a fast-growing company that manages Amazon accounts and runs its own supplements brands. The team works fully remotely, allowing for flexibility and efficiency while maintaining strong collaboration. The company operates in an international and rapidly evolving market, providing a dynamic work environment. It encourages creativity and initiative, giving team members the opportunity to bring new ideas to life and make a real impact. Key Responsibilities Content Strategy & Planning Develop and execute a comprehensive content strategy across platforms (Instagram, TikTok, YouTube, Facebook, etc.). Help gather Meta ads creatives: AI, UGC, Static, Video (we have the editors and all the services, you don't need to know the editing skills). Plan and manage content calendars aligned with product launches, campaigns, and seasonal trends. Ensure consistency in tone, voice, and visual identity across all channe

Our client, a fast-growing eCommerce company in the Patient Care space, with a strong presence in the Home Medical Equipment (HME) and Durable Medical Equipment (DME) niche, is seeking a detail-oriented and execution-focused professional to fill an immediate full-time remote Creative Designer (DTC, Direct-to-Consumer) opening. As the Creative Designer (DTC), you will execute DTC creatives (video editing & graphic design) for ads, web, email, and organic content by translating clear creative direction into fast, consistent, and high-quality outputs. You will contribute to the growth of the company's DTC channel by creating and iterating new creatives based on feedback, while keeping all assets organized and properly stored. About the company: The company is a purpose-driven provider of Patient Care products dedicated to improving the lives of patients and caregivers. With thousands of positive reviews and a globally distributed team, the company focuses on creating practical, well-designed solutions that address real-world caregiving needs. Customer obsession is at the core of the company's culture, guiding decision-making and product development. The mission is to enhance well-being through thoughtful design and continuous feedback loops, while the vision is to empower patients and caregivers through innovative and accessible products. The company fosters a supportive, high-performance environment that values ownership, growth, and meaningful contribution. Key Responsibil

Our client, an international e-commerce company with a strong presence in the USA, is seeking a Amazon Graphic Designer who can create high-quality, conversion-focused visuals for Amazon and e-commerce channels. This full-time remote role combines product visualization, listing design, and brand asset creation to support growth and maintain a premium brand image. If you are passionate about creating clean, modern, high-end visuals and understand how design impacts conversion and customer perception, we'd love to hear from you. About the company The company is a premium pet brand known for its high-quality, durable bulky pet products and accessories. Built for both professionals and devoted pet owners, the brand's products are designed with attention to detail, functionality, and longevity. The brand is committed to creating elevated, practical experiences for pets and their people—and is looking for a Graphic Designer to help scale that mission by delivering high-impact visual assets across all customer touchpoints. Key Responsibilities Amazon & E-commerce Visual Design Design high-converting Amazon listing images and A+ content. Create clear, benefit-driven visuals that communicate product value. Ensure all assets comply with Amazon guidelines and best practices. Product Visualization & 3D Rendering Create and refine photorealistic product renders. Develop visuals that clearly explain product features and functionality. Use compositions, overlays, and layouts to impr

Our client, SplashEZ, a fast-growing eCommerce company, operating in the USA, is searching for a talented and experienced Amazon Account Manager to join their team for a full time remote job. About the company Splash EZ is an outdoor and recreational brand on a mission to create the most exciting, functional, and high-quality products in the market. From pool floats to premium boating accessories, we've made a splash with customers worldwide. As we continue to grow, were looking for an Amazon Brand Manager who is passionate about data, process, and creative problem solving to help us scale to new heights on Amazon. About the Role As an Amazon Account Manager , you'll take ownership of key aspects of the company's Amazon day-to-day operations. From monitoring daily performance, managing listings, tracking keyword performance, and launching promotions this is an all-encompassing role for someone who thrives in a fast-paced, highly organized environment. This is a hands-on role where attention to detail, strong communication, and Amazon-savvy are key. Key Responsibilities: Track account health , keyword rankings , and product indexing. Stay on top of ClickUp tasks management, Slack, and email communications. Handle Amazon support cases , including calls when needed. Maintain keyword tracking and DataDive niche dives. Create listings and use flat files for updates and catalog organization. Optimize titles, bullets, backend search terms. Upload new images, videos , and submit Bran

Our client, a fast-growing eCommerce company operating in the USA, is looking for a talented and experienced Amazon Brand Manager to join its team in a full-time remote position. As an Amazon Brand Manager, you will play an important role in supporting the growth and performance of the company's brands on Amazon. You will be responsible for monitoring and improving SKU-level performance, identifying growth opportunities, optimizing listings, and collaborating with cross-functional teams to ensure brand success. If you are data-driven, detail-oriented, and passionate about eCommerce, Amazon, and brand growth, we would love to hear from you. About the Company The company is a fast-growing eCommerce business focused on creating high-quality consumer products for customers around the world. Built on a foundation of innovation, quality, and customer satisfaction, the company continues to expand across global marketplaces while maintaining a strong commitment to operational excellence and long-term brand growth. The company values initiative, ownership, and collaboration, and is looking for team members who are excited to contribute to a dynamic and fast-paced environment. Key Responsibilities Monitor and improve SKU-level performance across the brand portfolio. Analyze sales, conversion, traffic, and other key performance metrics to identify opportunities for growth and optimization. Collaborate with cross-functional teams to align marketing, content, inventory, and operational in

Our Client, an international e-commerce company with a strong presence in the USA, is looking for a highly skilled and experienced professional to fill an immediate opening for Amazon PPC Manager for a full-time remote job. As the Amazon PPC Manager, you will be responsible for managing the company's advertising efforts on Amazon, setting performance goals, elaborating PPC strategies, and ensuring the successful execution of Amazon PPC campaigns to drive sales and maximize profitability. If you have a strong background in Amazon PPC advertising combined with Amazon Brand Manager experience , exceptional leadership skills, and a passion for driving success in the E-commerce industry, we would love to hear from you. About the Company: It is a fast-growing small company that manages Amazon accounts and runs its own brand, offering eco-friendly products. The team works fully remotely, allowing for flexibility and efficiency while maintaining strong collaboration. The company operates in an international and rapidly evolving market, providing a dynamic work environment. It encourages creativity and initiative, giving team members the opportunity to bring new ideas to life and make a real impact. Responsibilities: Develop and implement comprehensive Amazon PPC strategies across the company's brands, to increase visibility, drive sales, and achieve KPIs. Conduct thorough keyword research and analysis to identify high-performing keywords and optimize campaigns for maximum ROI. Monito

About Us Foundever ™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Your Responsibilities: Respond to and resolve a wide variety of consumer queries by phone, chat or email; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and services, exceeding department productivity standards and quality customer care standards; Carries out customer inquiries in timely and correct manner by predefined rules when escalation is needed; Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our key performance indicators; Navigating multiple systems simultaneously in order to update e-records promptly and accurately; Proactively provide support and assistance to colleagues and work together as a team. The Candidate: Has very good command of spoken French and English level C1; Experience in a contact center or customer facing role is beneficial; Can adapt quickly to changes in products, process and technology; Has proven track record of excellent attendance

About Us Foundever ™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Our office in Sofia is based in the city center and employs more than 800 people, supporting 32 languages all around the world. Your Responsibilities: Respond to and resolve a wide variety of consumer queries by phone calls and e-mails; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and services, exceeding department productivity standards and quality customer care standards; Carries out customer inquiries in timely and correct manner by predefined rules when escalation is needed; Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our key performance indicators; Navigating multiple systems simultaneously in order to update e-records promptly and accurately; Proactively provide support and assistance to colleagues and work together as a team. The Candidate: Has very good command of spoken Italian (C1) and English (at least level B2); Experience in a contact center or c

Global HRIS Leadership Team Foundever ® is a global leader in customer experience (CX), supporting more than 750 of the world's leading brands through a team of 170,000 associates across the globe. We combine innovative technology, operational excellence, and deep industry expertise to deliver exceptional customer experiences at scale. As part of our continued investment in HR technology, we are looking for an experienced Senior Manager, SAP SuccessFactors Employee Central & Platform to lead the strategy, governance, optimization, and day-to-day management of our global Core HR platform. The Opportunity This is a highly visible leadership role within our Global HRIS organisation, responsible for the SAP SuccessFactors Employee Central platform supporting employees across more than 40 countries. You'll lead a globally distributed team while partnering closely with HR, Payroll, Finance, IT, and external vendors to ensure our SuccessFactors landscape remains scalable, compliant, and aligned with business objectives. We're looking for someone who combines deep SAP SuccessFactors expertise with strong leadership capabilities, stakeholder management skills, and a passion for driving continuous improvement. What you’ll be doing Lead and develop a global team responsible for SAP SuccessFactors Employee Central and Platform administration. Own the strategic direction, governance, and ongoing optimization of the SuccessFactors platform. Configure, maintain, and support Employee Cen

About Us Foundever ™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Our office in Sofia is based in the city center and employs more than 800 people, supporting 32 languages all around the world. Your Responsibilities: Respond to and resolve a wide variety of consumer queries by phone calls and e-mails; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and services, exceeding department productivity standards and quality customer care standards; Carries out customer inquiries in timely and correct manner by predefined rules when escalation is needed; Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our key performance indicators; Navigating multiple systems simultaneously in order to update e-records promptly and accurately; Proactively provide support and assistance to colleagues and work together as a team. The Candidate: Has very good command of spoken Hungarian (C1); Has good command of spoken English (at least level B2); Experienc

Our client, a well-established multinational D2C e-commerce company operating in the USA selling high-quality pet products, is looking for a highly organized and detail-oriented individual to join our team as a Logistic Assistant for a full-time remote job. As a Supply Chain Assistant, your main responsibility will be to support our supply chain department by efficiently creating shipping labels and tracking shipments. You will play a crucial role in ensuring the smooth and timely movement of goods through the supply chain. This position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. If you are a highly motivated individual with a keen eye for detail and experience in logistics, ideally with an ecom company, we would love to hear from you! Responsibilities: Creates shipping labels for outgoing shipments, ensuring accurate information and adherence to shipping guidelines and regulations. Work with the Supply chain team to ensure timely and proper labeling, packaging and delivery of goods. Track shipments, identify potential delays or issues, and proactively communicate with relevant parties to resolve them. Maintain accurate records of all shipments, including tracking numbers, delivery confirmation, and related documentation. Collaborate with the supply chain team to optimize shipping routes and identify opportunities for cost savings and efficiency improvements. Assist in coordinating transportation arrangemen

Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Swedish native or fluent with strong English communication skills? Looking to build your career on the Mediterranean island of Cyprus, where history comes alive in picturesque towns and you can enjoy sunshine for 330 days a year? So we have the perfect opportunity for you! Our client is a leading telecommunications company focused on connecting people and making everyday life easier. Your future project: join our Swedish Customer Advisor team. As a customer advisor specialist, your daily responsibilities will include: Provide first contact resolutions to customer queries Offer specialized customer support through written and phone communication Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner Meet and exceed our customer service quality goals, compliance regulations and productivity targets Create amazing customer experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have: Native or proficient level of Swedish (C2) Intermediate level of English (B1) Previous sales experience is required. Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills Analytical and problem solving skills with strong attention to detail Desire to learn and advance

About Us: Foundever ™ is a global leader in customer experience (CX). With 170,000 employees worldwide, we are the team behind the best experiences for more than 750 of the world's leading and digital brands. Our innovative CX solutions, technologies, and expertise are designed to support our clients' operational requirements and deliver a seamless experience to customers in critical moments. Your Responsibilities: Answering and resolving a variety of customer inquiries via phone or email; Take control of situations and think proactively to make the best decisions to resolve customer contacts; Advise and inform customers about client products and services while exceeding department productivity standards and customer service quality standards; Timely and accurate processing of customer requests according to predefined rules when escalation is required; Understanding customer needs to find the best solution for each individual customer in line with our key performance indicators; Simultaneously navigating multiple systems to update electronic records promptly and accurately; Proactively supporting and assisting colleagues and collaborating within the team. The Candidate: Very good command of the German language (C1 level); Very good knowledge of the English language.

Our client is a globally regulated Forex and CFD broker, founded in 2017 and regulated in UK (FCA), UAE (ESCA/DIFC), and Seychelles (FSA). The headquarters is in Dubai with international offices in 13 countries and 200 professional team across the regions. Advantages of our client Better spreads (28 on gold) Better rebates ($15 on gold) Brokeree for copy trade Loyalty program for IBs - holidays, gold Fund support for IBs Client / cash back Deposit and trade prior to KYC - 30 seconds to register About The Role: The Marketing Manager will lead our marketing efforts within Vietnam. Reporting to the Head of Marketing (Asia) & Global Marketing Head, and working closely with the Country Manager to grow the local business. And leading a team member of Social Media Specialist for all-rounded Marketing strategy and growth. Key Responsibilities: Campaign Management: Oversee the planning, execution, and optimization of multi-channel marketing campaigns, including digital marketing (SEO, SEM, social media, content marketing), traditional marketing (where relevant), partnerships, and events. Content Creation: Lead the creation of high-quality, engaging content tailored to the local audience, including blog posts, social media updates, videos, and other marketing materials. Collaborate with internal teams and external partners to produce content that aligns with overall marketing strategies and objectives. Ensure all content is culturally relevant and effectively localized for the targ

Contract Conditions: 3 years with possibility of renewal. Modality: 100% Remote. Working Hours: 9:00 AM to 6:00 PM. Countries: Peru, Colombia, Chile, Argentina, Mexico, Brazil. Payment: Peru in Soles, rest of countries in USD. Benefits: Wellness Programs, Flexible Hours, Casual Dress Code. Company: The client is a Peruvian Fintech looking for consistent talent seeking to develop within its ecosystem. Objective: The PO develops and drives the vision and strategy of the CX product. Offers constant feedback and helps the team follow a vision. Their biggest challenge is ensuring that the team knows with precise detail what is expected to be developed, with a deep understanding of the target market and industry, building close relationships with stakeholders, and defining the roadmap that accompanies the company's strategy. Skills: Strong communication skills with the ability to convey complex messages/trade-offs and tell an engaging story. Knowledge of customer service technology: Chatbots, CRM, help portals, etc. - Indispensable. Decision-making authority. Ability to influence a diverse group of stakeholders. Functions: Define vision and strategy for the vertical, including the scaling plan. Identify and prioritize high-impact opportunities based on market analysis, competition, and CX KPI performance. Use Agile methodology to develop and launch A/B tests, capture data.

Discover your 100% YOU with MicroSourcing ! Position: Senior Audit Data Analyst Work setup & shift: Remote | Night Shift Why join MicroSourcing ? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. Your Role: As a Senior Audit Data Analyst, you will: Lead the execution of the analytics and automation roadmap using Power BI, Power Automate, Alteryx, and Databricks. Build and publish AI agents using Microsoft Copilot Studio to automate audit procedures and provide innovative risk insights. Conduct IT process walkthroughs and testing to support the company’s Sarbanes-Oxley (SOX) and Internal Controls Over Financial Reporting (ICFR) programs. Perform complex data analysis to identify internal control gaps, system outages, or emerging risks within IT procedures. Prepare high-quality workpapers and audit reports that translate technical data findings into actionable business recommendations