Worldwide Remote Jobs (Work From Anywhere)

LOCATION Remote Work-at-Home POSITION OVERVIEW REMOTE INBOUND SALES REPRESENTATIVE (NOVA SCOTIA) Looking for opportunities to work for a rapidly growing company? We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and provide customers with quality product and services. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an entry-level position that offers on the job paid training. While prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to

LOCATION Remote Work-at-Home POSITION OVERVIEW WE'RE HIRING 1,000 WORK AT HOME STAFF TO SUPPORT FEDERAL, STATE, AND COMMERCIAL CLIENTS MCI is looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support call demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. There are full-time positions. The positions offer competitive base pay commensurate with experience, role, schedule, level, plus benefits for full-time, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide it. You will need a home broadband connection. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Our

LOCATION Manila, PH POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a dedicated and experienced remote Bilingual Call Center Representative to deliver exceptional service and support across phone, email, and chat channels. The ideal candidate must be fluent in both English and Spanish and demonstrate a strong customer-first mindset, be empathetic, responsive, patient, and attentive to client needs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Receive inbound and outbound ca

LOCATION Manila, PH POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re looking for a proactive and customer-focused Remote Bilingual Customer Service Agent fluent in Spanish and English to support a diverse range of client programs. In this role, you’ll engage with customers via phone, chat, and email resolving issues, answering questions, and delivering exceptional service across multiple channels. If you’re a natural communicator with a passion for helping others and a knack for problem-solving, this is your opportunity to grow in a fast-paced, remote-friendly environment. To be considered for this role, you must complete a full application on our comp

LOCATION Manila, PH POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster relief needs. Candidates accepted for this role will be e-mailed and texted on an as-needed basis. Hours of operation are from 8:00 AM - 8:00 PM ET, with shifts from 8:00 AM - 2:00 PM and 2:00 PM - 8:00 PM. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer’s experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Key Responsibilities: Assist customers with service inquiries Learn the common requests and solutions Improve the customer’s experience Utilize our service techniques and systems Escalate customer dissatisfaction to proper channels In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and d

LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and customer service? We’re looking for Telephone Sales Representatives to support our clients’ sales programs while also assisting customer service, help desk, and fellow sales teams. You’ll represent some of the world’s most recognizable brands, helping customers find the right solutions and delivering an exceptional experience with every interaction. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. POSITION

LOCATION Manila, PH POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you friendly, patient, and passionate about helping others? Do you thrive in fast-paced environments and enjoy solving problems? If so, we’d love to have you on our team! We’re looking for Customer Service Representatives to deliver exceptional support to our clients. In this role, you’ll assist customers with inquiries, provide technical support, and offer product recommendations all while ensuring a best-in-class customer experience . To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-empl

LOCATION Manila, PH POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Do you have a passion for sales and helping people find the right solutions? If you're ready to thrive in a fast-paced, goal-oriented environment, we want you on our team! We’re hiring Call Center Sales Representatives who are confident, driven, and ready to make an impact. This is your chance to join a dynamic team where your skills are valued and your success is rewarded. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Make ou

LOCATION Manila, PH POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a drive to exceed targets? We’re looking for a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact center. In this role, you’ll connect with prospective and existing customers, promote tailored solutions, and close sales all while delivering outstanding customer experiences. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Make outboun

LOCATION Manila, PH POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring a results-driven Collections Representative to join our dynamic BPO contact center . In this role, you’ll be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records all while delivering exceptional customer service. If you have strong communication skills, a persuasive personality, and a commitment to resolving financial issues with professionalism and empathy, we want to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening q

LOCATION Manila, PH POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Answer incoming calls and respond to

About Rest Solution REST Solution is an IT services and cybersecurity partner providing end-to-end, 24/7 support to help businesses manage their IT infrastructure, support users, migrate to the cloud, strengthen cybersecurity, and implement proactive monitoring and response. The company works as an extension of its customers' IT and security teams, with a focus on reliable operations, responsive service, and scalable support across multiple countries. REST Solution 's services include managed IT, 24/7 helpdesk, 24/7 infrastructure monitoring through its NOC, infrastructure maintenance, cloud and infrastructure projects, cybersecurity engineering, vulnerability management, SOC and CSIRT services, and governance and compliance support. REST Solution is ISO 27001 certified, reflecting its commitment to structured information security practices and operational resilience.Founded in 2015, REST Solution supports international organizations through a global operating model, with multiple locations worldwide, multilingual support capabilities, and customer-centric service delivery. Its purpose is reflected in its motto: We take care of your IT, you REST. Job Summary In this role, you will be responsible for designing, implementing, and maintaining complex network solutions to ensure optimal performance, reliability, and security. Expertise in network architecture, advanced troubleshooting, and vendor-specific technologies will be crucial in driving our network infrastructure forward

Your mission Creating sustainable added value: You ensure that your team advises our Finanzguru customers honestly, long-term, and sensibly. Real benefits for our users come first in every conversation. Pushing the team & living the culture: You manage 6 to 9 advisors and build a strong team culture. You create an environment where your team exceeds expectations and is eager to take on responsibility. Building bridges & translating: You take full ownership for your team. You proactively help shape decisions, new strategies, and developments from management, the product team, or other areas, contribute feedback, and translate them clearly, comprehensibly, and motivators for your team. Coaching that drives growth: Through direct 1:1s, honest feedback, and regular case reviews, you continuously develop your team both professionally and personally. Quality over pressure: Numbers count - but sustainable quality beats short-term sales pressure. You celebrate your team's successes and provide the appreciation that is often missing in traditional sales. Improving processes: Wherever daily advisory work slows down, you step in. You make processes faster, simpler, and error-free - always in the best interest of employees and customers. Delivering real impact: Together with your team, you ensure that over 3 million app users receive protection that brings them genuine, long-term added value. Your team: No cold calling

About us: At Remote Talent LATAM , we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and growing opportunities. About the Client Our client is a leading full funnel digital marketing agency that helps growing companies in North America scale through performance marketing. Over the past 10+ years, they have managed more than $5 billion USD in ad spend for startups, scale-ups, and enterprise companies, mainly across B2B technology, SaaS, and consumer brands . The agency has a strong low ego, collaborative culture where teamwork, learning, feedback, and problem-solving are highly valued. About the Role We are looking for a strategic and hands on Performance Strategist (Demand Gen) to work with B2B technology, SaaS, and fintech clients. This is a hands-on performance marketing role. The ideal candidate should be comfortable developing strategy, working directly in ad platforms, analyzing performance data, speaking with clients, and supporting junior team members. You will manage multiple client accounts and work directly with clients to improve paid media performance, generate qualified leads, and drive pipeline and revenue. Key Responsibilities Develop and manage paid media strategies across Google Ads, LinkedIn Ads,

About Food Banks Canada At Food Banks Canada, our commitment stretches across the nation, tirelessly supporting and enhancing the work of over 5,500 food banks and community organizations. We invest in, advocate for, and bolster their critical efforts. Through diligent research, we delve into the root causes of food insecurity, devising actionable solutions informed by our findings as we work to create a Canada where no one goes hungry. In 2024, Waterstone Human Capital recognized our workplace for embodying one of Canada’s Most Admired™ Corporate Cultures of the year. This distinction highlights best-in-class Canadian organizations with cultures that have helped them enhance performance. For us, performance means advancing our mission and achieving organizational goals collaboratively with a team that is happy, healthy and engaged. Our efforts and impact are expanding, and we're opening doors for passionate, teamwork-driven professionals in search of a career that's both meaningful and captivating. Bilingualism (English/French) is an asset for all our roles at Food Banks Canada as we support Canadians across the country. About the Role The Manager, National Food Recovery Programs plays a key role in advancing Food Bank Canada’s mission by leading national initiatives that increase access to high-quality, nutritious food for communities across Canada. Working collaboratively with industry partners, retailers, and the food bank network, this role oversees the planning, executi

Appointment Setter Full-Time | Fully Remote - Commission Only (Uncapped) Own the First Call. Set the Standard. Protect the Pipeline. Do you love going deep in conversations instead of skimming the surface? Are you sharp at spotting real pain, not just polite interest? Want to build a serious career in sales, not just make calls? Who We Are Profitable Tradie is a fast-growing coaching and consulting company helping plumbing, electrical, and other trade business owners across New Zealand, Australia, and North America. Our mission is to turn great tradespeople into great business owners. We do this by helping our clients scale through powerful sales and marketing, strong systems, high-performance teams, and solid financial strategy. Our sales team is the engine that drives growth. And this role sits right at the front of it. What You’ll Be Doing As our Appointment Setter, you are not just making calls. You are the critical first filter in our sales process. This role sits at the front of our revenue engine. You’ll speak with warm inbound leads generated by our marketing machine and conduct structured triage calls that uncover pain points, assess fit, and determine whether someone is truly ready to take the next step. Your job is to protect our closers’ time and ensure that only high-quality, high-intent prospects move forward. You will: Conduct high-quality triage calls with warm inbound leads Ask strategic, layered questions to deeply understand each prospect’s situation, chall

Are you an experienced Clinical Research Associate looking to join a dynamic and growing clinical research organisation? We are seeking a CRA II to manage investigative sites across Italy, ensuring clinical trials are conducted in accordance with study protocols, ICH-GCP, and applicable regulatory requirements. Key Responsibilities Conduct site qualification, initiation, monitoring, and close-out visits. Ensure patient safety, data integrity, and protocol compliance. Perform source data verification and review study documentation. Manage site relationships and provide ongoing support to investigators and study staff. Assist with ethics committee and regulatory submissions where required. Monitor investigational product accountability and site performance. Maintain Trial Master File (TMF) documentation and support query resolution. Collaborate with cross-functional study teams to ensure successful trial delivery. About You Life Sciences degree or equivalent experience, plus recognised CRA training. Minimum 4 years' clinical research experience. Minimum 2 years' monitoring experience as a CRA. Strong knowledge of ICH-GCP, clinical trial regulations, and site management. Fluent in Italian with a good command of English. Excellent communication, organisation, and problem-solving skills. Ability to work independently and manage multiple priorities. Valid driver's licence and willingness to travel up to 75%. What We Offer Home-based flexibility. Opportunity to work on international

Who Are We❓ Step into the world of Mrsool where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store. What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. Using Generative AI, we analyze customer instructions in real-time and search across 100,000+ restaurants and stores to find exactly what they need. Our cutting-edge technology, combined with a vast fleet of dedicated on-demand couriers, ensures fast and reliable delivery no matter how far or remote the location may be. But don’t just take our word for it Mrsool is consistently rated among the highest of all major delivery platforms, earning top reviews on both the Apple App Store and Google Play Store. Our commitment to a flawless, personalized experience has earned the trust of millions across the region, making Mrsool the go-to delivery app for a generation that demands both convenience and excellence. Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button. The Job in a Nutshell💡 Performance Analyst joining Mrsool ’s

NVIDIA has been redefining computer graphics and accelerated computing for three decades. Today, we are tapping into the unlimited potential of AI to define the next era of computing. Doing what has never been done before takes vision, innovation, and exceptional talent. As an NVIDIA N, you will be immersed in a diverse, supportive environment where everyone is encouraged to do their best work and make a lasting impact on the world. We are looking for a Solutions Architect in the Greater London area to work with academia and research partners. Solutions Architects are the primary technical contacts for our customers and engage deeply with researchers and application developers to drive the adoption of NVIDIA technology. We seek an individual who combines an intricate understanding of modern AI and HPC research workloads with expertise in accelerated computing and architecture. What you will be doing: Partner directly with leading research labs, researchers, and university faculty as a trusted technical advisor: develop a keen understanding of their scientific goals and drive joint research projects at supercomputing scale. Identify and accelerate high-impact workloads by integrating NVIDIA 's frameworks, libraries, and core software stack into research projects, and help researchers amplify their impact through publications, conference presentations, and technical content. Advocate for accelerated computing and Deep Learning, and deliver hands-on trainings, workshops, lecture

Job Title: Client and Product Strategy Manager Location: Caribbean Region/Remote Job Summary: The Manager, Client & Product Strategy Implementation designs, configures, and develops user and client solutions in various platforms, to deliver improvements and evaluates, implements, and sustains secondary system integrations. The incumbent supports and manages assigned Corporate & Investment Banking (CIB), International Corporate Banking initiated changes and is a primary point of contract for the assigned enterprise level projects and strategic developments. The incumbent collaborates with and supports the Senior Manager, Change Management & Operations in collating, visualizing, analyzing and using data to perform trend analysis and uncover key insights and gain buy-in on recommendations for process improvements and product development. The Manager maintains and drives the adoption of methodology for the corporate platforms and provides tools, training and support, aligned to the corporate strategy. Experience / Knowledge : 5 years experience in the financial services industry Excellent knowledge of various platforms (including salesforce) and product capabilities, with proven experience identifying and resolving performance problems and data quality issues in Salesforce Experience in projects and change initiates in relation to enhancing of processes and procedures High level understand of how various products within the Salesforce ecosystem should be utilized At l

About DataCandy DataCandy powers gift card and loyalty programmes for thousands of merchants across North America. Every activation, redemption and top-up provides valuable insight into how our clients are performing and growing. We are looking for an Analytics Engineer to bring that data together and transform it into trusted, actionable insights that support our Customer Success and Account Management teams. The Role This is a hands-on, build role, where you will help establish and own DataCandy’s customer data foundation. You will centralise product, client, commercial and lifecycle data in Databricks, develop consistent business metrics, and surface meaningful insights through Salesforce to help teams identify opportunities, risks and priorities. What You’ll Do Build and maintain reliable data pipelines and models across Salesforce, transaction, product, onboarding, renewal, pricing and support data. Develop and maintain a governed Client 360 view connecting accounts, locations, products, commercial terms, adoption and revenue performance. Define and document trusted metrics for GRR, NRR, churn, client health, time-to-value and renewal risk. Develop automated client health scoring and renewal-risk triggers across the customer portfolio. Surface clear, actionable client insights in Salesforce to support Customer Success and Account Management teams. Prepare governed, high-quality datasets to support AI and agentic workflows. What You’ll Bring 2–4+ years of experience in an

Purpose DevOps Engineer is responsible for entire lifecycle of Continuous Integration/Continuous Deployment pipelines and Infrastructure as Code approaches. Takes account and defines automated configuration management, release management, build, test and deployment activities. The ideal candidate will bring expertise in modern container orchestration platforms, pipeline automation, and infrastructure as code, with a focus on CaaS@DTIT or Kubernetes , Helm , GitLab Pipelines , and Microsoft Entra ID . Familiarity with AWS is a bonus but not essential. WHAT WILL YOU DO? Designs, develops, tests and implements infrastructure for CI/CD pipelines and IaC. Manages source code, configuration management, release management, build and deployment activities. Setups and manages integration with partner applications. Conducts of performance analyses and tunings as well as error analyses and troubleshooting Consults and implements new innovative technologies to satisfy innovation strategy. Creates concepts for further automation of services, processes and/or operating models. Directly support the project teams in the development, quality assurance accompanying development as well as planning and implementation of product releases YOU WILL SUCCEED IF YOU: have secondary education of Information technologies – Master have experiences with ICT System – 2 years have experience with Scripting (Bash, Python) – Advanced have experience with Linux Operating System – Advanced have experience with

Role Objective The Market Intelligence Specialist will be responsible for transforming internal and external data into strategic intelligence to support commercial and business decisions. They will act in identifying trends, market opportunities, and risks, combining market information, competition, customers, channels, categories, and internal performance to guide growth decisions, opportunity prioritization, and Go-to-Market strategy. They will serve as a technical reference in Market Intelligence, responsible for developing highly complex analyses, structuring methodologies, and translating information into actionable recommendations for leadership and commercial areas. Main Responsibilities Market and Competitive Intelligence Continuously monitor the market, identifying trends, behavioral changes, opportunities, and risks for the business. Analyze moves of key competitors, including positioning, portfolio, pricing, channels, launches, and commercial strategies. Structure market studies for sizing categories, segments, regions, and channels. Develop Wallet Share, Market Share, and market potential analyses. Build scenarios and analyses that help the company anticipate market movements. Identify growth spaces and under-explored opportunities by the organization. Customers, Segmentation, and Potential Develop customer and market segmentation and potential studies.

Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large. About the Role: About this role Drive new Enterprise growth in Indonesia by identifying, developing, and closing high-value opportunities with universities, institutions, corporations, and government-linked organizations. This role will build a strong pipeline, open new customer relationships, and position Wiley ’s Enterprise solutions for long-term growth. How you will make an impact: Develop and execute a focused growth plan for Enterprise sales in Indonesia. Create, qualify, and advance new opportunities for Wiley ’s Enterprise solutions, including digital collections, courseware, institutional content solutions, and selected AI-enabled offerings. Build strong relationships with senior decision-makers, including university leaders, procurement stakeholders, faculty champions, and institutional partners. Lead customer discovery, solution positioning, proposal development, commercial discussions, and deal closure. Work closely with internal stakeholders across product, marketing, customer success, finance, and leadership to win and launch new business. Maintai