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Entry-Level & Mid Remote Jobs

RemoteMatch filters for early-career and mid-level remote positions at organizations with mature documentation and dedicated onboarding systems. Understand foundational expectations and training support upfront.

Remote opportunities welcoming early to mid-career professionals with clear growth pathways and supportive async cultures.

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Early Career Listings

Showing 3121–3144 of 50243 verified active positions

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LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on

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LOCATION Remote Work-at-Home | Canada POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients all from the comfort of your home. This role is perfect for empathetic, detail-oriented problem solvers who enjoy creating positive customer experiences . To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Handle customer inquiries via phone, email, and chat with professionalism Provide accu

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LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on

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LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on

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LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on

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LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on

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LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on

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Full-time

The Boutique COO supports business owners and founders and is looking for an excellent, self-starting, virtual assistant to join the team. We’re looking for someone to join us and grow with us as we’re rapidly expanding! Job Responsibilities: Manages projects on behalf of our clients, managing and meeting deadlines Complete a variety of virtual assistant tasks including scheduling, emailing, lead conversion management, research projects, data entry, and many more different types of projects Professionally communicate with clients and adjust to their changing priorities, needs, and deadlines using their business values and processes as a guiding principle Hours start at 20 hours per week and have potential to grow up to 40 hours per week as we grow. Schedule is flexible and largely weekday-based, with most project turnaround times being 1-2 days. This is a remote position. Requirements Project Manager Qualifications / Skills: Experience working in operations and administrative roles Strong written and verbal communication skills, with the ability to tailor communication to a variety of styles and client priorities Self-starter attitude; comfortable with an open-ended problem and creating a suggested plan from that Project and process management, managing deadlines and several priorities Critical thinking, if you think a client or project should be focused on something else Strong organizational and analytical skills Benefits Why Join Us? Remote Work: This is a fully remote pos

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Solution Architect – Physical Security Location: Remote (West Coast) or on-site – Tempe, AZ Employment Type: Full-Time Compensation: $147,540–$186,791 + Commission Build the Physical Security Solutions Behind Complex Enterprise Environments Our client is a leading global technology services provider delivering innovative solutions across cloud, connectivity, collaboration, and security for enterprise organizations worldwide. They are seeking an experienced Solution Architect – Physical Security for a full-time opportunity in Tempe, Arizona. This is an excellent opportunity for a physical security professional who enjoys being at the intersection of technology, solution design and client strategy. You’ll work directly with Account Executives and enterprise clients to design integrated physical security solutions spanning video surveillance, access control, intrusion detection and connected devices. You’ll take client requirements and turn them into technically sound, scalable solutions—and help demonstrate why those solutions are the right fit. In this role you will design the solution, communicate it to the client and support the technical side of the sales process. What You’ll Do Design integrated enterprise physical security solutions, including video surveillance, access control, intrusion detection and IoT-connected devices Partner with Account Executives throughout the pre-sales process Meet with clients to understand business, security and technical requirements Conduct

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Full-time

We are one of the fastest-growing private youth sports operators in the GTA and Florida. We delivery high-quality, structured sports programming across multiple locations, with a focus on fun, skills development, and exceptional customer experiences. This is an entry-level role for someone who has foundational knowledge of email or digital marketing and wants to develop deep expertise in lifecycle campaigns, automation, and data-driven optimization. You will work side by side with the Director of Marketing, building real skills in platforms like Twilio and SendGrid while contributing to campaigns that directly impact customer acquisition and retention. If you are analytical, curious, detail-oriented, and excited about how data and messaging come together to drive results — we want to meet you. WHY JOIN US We are a growing company in the sports industry, and our marketing team is at the core of our expansion. This role is an opportunity to go beyond sending emails — you will learn the strategy, the technology, and the data behind lifecycle marketing at a company that moves fast and values results. Mentorship from experienced marketers and direct access to senior leadership. Hands-on work with enterprise platforms (Twilio, SendGrid) from day one. A culture that rewards curiosity, precision, and ownership. Flexible remote or hybrid work arrangement. A real growth path toward a full Lifecycle Marketing Specialist or Marketing Analyst role. KEY RESPONSIBILITIES Campaign Execution

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This is a remote position. About Datahash Datahash is a fast-growing MarTech SaaS company helping global brands strengthen their marketing measurement and first-party data capabilities. We work with enterprise clients and leading advertising platforms to implement reliable, scalable, and privacy-conscious tracking and data integrations. At Datahash , you will work in a collaborative environment with high ownership, direct exposure to enterprise clients, and the opportunity to influence technical delivery standards and team development. About the Role We are looking for a Senior Technical Operations Engineer to lead complex analytics and MarTech implementations, design technical solutions, and own delivery for key enterprise clients. This is a hands-on senior role combining solution architecture, implementation, troubleshooting, client management, and team mentorship. You will also contribute to presales discussions, improve internal delivery processes, and help maintain a high standard of technical quality across projects. Key Responsibilities Lead complex client onboarding, tracking implementations, audits, and troubleshooting engagements. Design scalable technical solutions for web tracking, server-side tracking, Conversion APIs, and first-party data integrations. Own technical delivery for key enterprise clients, from requirement gathering and solution design through implementation, validation, launch, and monitoring. Architect and review implementations using Google Tag M

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Be the one building AI-powered experiences where they matter most. At Genesys , we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. Summary We are looking for a Lead Software Engineer to join the CRM and Integrations team at Genesys Cloud. The Genesys Cloud CRM integration platform powers deep integrations with Salesforce, ServiceNow, Zendesk, and our embedded framework. The team is responsible for designing, building, and scaling integrations with telephony providers, CRM platforms, and the AWS ecosystem — delivering highly available, cloud-based services that enable Genesys customers to seamlessly connect with the CRM or in-house solution of their choice. In this role, you will help deliver scalable, secure, and reliable UIs and services, with a focus on integration points and contracts. You will work on distributed, cloud-based systems supporting message routing, delivery, tracking, and operational visibility across multiple voice and digital channels. The ideal candidate is an experienced Lead/Staff engineer who can independently deliver high-quality fe

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LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on

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Full-time

Who we are Hello! We are Mensch und Maschine! As an Autodesk Platinum Partner and leading system house in Europe, we have been selling and developing individual and innovative software solutions for CAD, CAM, BIM, and PDM for 40 years. We are a highly specialized team of more than 1,000 technology and communication geniuses worldwide who share a common passion for our technology and think ahead. Together, we take unconventional paths to always find the individually best solution for our customers from the industrial, architectural, and geoinformation sectors. Where you will excel Processing incoming customer inquiries via phone, email, and ticketing system Analyzing and processing technical inquiries regarding our eXs software Recreation and documentation of error cases Collaboration with development, product management, and quality assurance to continuously improve our software Creation and maintenance of support documentation Conducting online customer meetings and online support sessions What defines you Completed technical education in the field of electrical engineering Career changers are welcome Very good knowledge of ECAD systems (e.g., eXs, EPLAN, or similar) Experience in customer support Experience dealing with business customers (B2B) Experience with ticketing systems is an advantage Basics in databases/networks are desirable Proficient handling of MS Office What we offer as an attractive employer We are one of the leading

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Redgrave LLP

Counsel

Full-time

COUNSEL OPPORTUNITY COUNSEL – eDiscovery & Information Governance Redgrave LLP is seeking a Counsel with 5–10 years of experience leading eDiscovery workstreams in complex litigation and investigations. This position is fully remote, with some travel expected; an active license may be required in a state where the Firm has an office.This role partners with clients and merits counsel to deliver practical, defensible discovery strategy at the intersection of eDiscovery, information governance, and data privacy. The Opportunity In this role, you will take ownership of discovery-focused workstreams, draft sophisticated written work product, and help teams execute efficient, defensible solutions. You will be client-facing and will collaborate directly with merits counsel, co-counsel, experts, and internal teams. Responsibilities Lead eDiscovery and information-governance workstreams in complex litigation and investigations. Draft and review discovery and governance work product, including legal memoranda, correspondence, protective orders, ESI agreements, motions, playbook components, and defensibility memoranda. Prepare outlines and talking points for client meetings, custodian interviews, meet-and-confers, and motion hearings. Coordinate with merits counsel, co-counsel, and experts; support expert task/matter management and preparation for oral testimony as needed. Provide practical legal advice to Firm teams; monitor emerging law and support training/policy development. Coa

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TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Join the TELUS Health retirement benefits implementation team as a functional lead. In this role, you will be able to demonstrate your extensive expertise in defined benefit pension plan administration. Furthermore, you will act as a practice lead by effectively managing the deliverables of a team composed of business analysts and calculation verifiers. This role requires solid expertise in benefit calculation engine configuration and good adaptability in order to familiarize yourself with our solution quickly within our growing team. What's in it for you Incomparable versatility in pension calculations and plan administration across Canadian and American markets Deep expertise in an innovative and specialized field that sets you apart in the pension industry Multiple implementation projects with leading clients across North America, expanding your portfolio and professional network Flexibility to work from anywhere in Canada while maintaining a healthy work-life balance Comprehensive benefits package A corporate culture cente

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Job Description Gordian (www.gordian.com) is the leader in facility and construction cost data, software and services for all phases of the building lifecycle. A pioneer of Job Order Contracting, Gordian’s solutions also include proprietary RSMeans data and Facility Intelligence Solutions. From planning to design, procurement, construction and operations, Gordian’s solutions help clients maximize efficiency, optimize cost savings and increase building quality. Gordian is looking for a Senior Account Manager who demonstrates professionalism, construction knowledge, and delivers results through their expertise while using Gordian’s extraordinary construction data and software. Primary responsibility for Gordian Senior Account Managers is to provide support, training, for products and services centered around Job Order Contracting (JOC) for clients in a specific geographic area. JOC is a procurement method and construction process that helps federal, state and local governments, schools, hospitals, higher education institutions and others maximize efficiency, optimize cost savings, and increase construction quality. Primary Responsibilities: • Manage assigned account(s); develop positive working relationships with all customers and construction contractors. • Serve as subject matter expert of construction contracts, proposals and operations to drive client retention, renewals, upsells and client satisfaction • Oversight of project support including scope development, material ta

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Full-time

If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As an Architect III at JPMorganChase within the Commercial & Investment Bank, Market technologies team, you are an integral part of a team that delivers high-quality architecture solutions across software applications and platform products, leveraging AWS/cloud and enterprise-authorized AI. You drive significant business impact and help shape target-state architecture across multiple domains, including cloud, data, and AI-enabled patterns. You will collaborate with other architects and engineering teams to design and deliver secure, resilient, and scalable solutions that support front-office trading, sales, research, and market-operations workflows. Job Responsibilities Executes architecture solutions and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions and break down complex problems. Applies enterprise-authorized AI capabilities within the work environment to accelerate architecture analysis and design (e.g., option evaluation, trade-offs, and documentation), validating outputs and handling data according to sensitivity and security requirements. Leverage strong AWS/cloud expertise to apply cloud-native principles, assess solution designs, and provide architecture recommendati

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Full-time

Overview As a Commercial Manager at Linesight , you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry experience that will open doors for you, extend your skillset and expand your perspective. We will empower, support, and enable you to take real responsibility in your role so that you can take charge of your career progression with us. For us lasting trusted relationships are everything, both with our teams and our clients. The Opportunity In this role you will: Actively participate in the tender/bid process--from initial tender/bid documentation through analysis and reporting Oversee project spend by creating valuations and cost reports, and clearly communicate variations to your team Support the settlement of construction disputes/loss and expense claims with transparency Support nimble project management and clear decisions through excellent cost documentation and timely communication We would love to hear from you if you: Have experience in pre- and post-contract cost management on varied projects Have a degree or comparable experience in a related construction discipline Are an excellent communicator verbally and in writing Are happy to travel for short periods to meet with your clients, partners and team Love a dynamic environment with the opportunity to manage your own priorities and deadlines Thrive on building strong relationships with your team

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About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Team Lead at Reserv , you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation Cargo Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. What you'll do We need you to do all the things typical t

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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce 's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce . Job Description The Professional Services organization is focused on delivering Salesforce 's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce , focused on making sure you’re set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help you plan your strategic roadmap and we make sure you are building Salesforce so that it’s easy to maintain and adapt down the road, minimizing potential technical debt. Our team is made up of thousands of the world’s leading Salesforce experts. We share our own 20 years

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Full-time

The Access AI team is the customer-obsessed engineering group building the agentic AI and enterprise-scale harness platform that powers agents for Access Management across all Identity Security Products. We build AI as foundational platform infrastructure — prioritizing robustness, performance, safety, and real-world customer impact at scale. Types of problems you’ll get to work on You will architect, build, and operate production-grade agentic AI systems—autonomous agents that reason over enterprise data and execute mission-critical identity security actions at Fortune 500 scale. As a tier-one technical leader at the intersection of Agent research and large-scale backend systems, you will shape the architectural patterns, scalability guardrails, and strategic vision for autonomous enterprise security. Your core focus areas: Agentic architecture. Design and ship multi-agent systems — orchestration, tool use, planning loops, memory, and failure recovery — that operate reliably in production, not in notebooks. Enterprise-grounded reasoning. Build agents that leverage Access Graph, Access Reviews, and permission and risk data — to make decisions with context no frontier model has on its own. Trust, safety, and governance. Own the guardrails: observability, human-in-the-loop controls, and compliance infrastructure that make autonomous systems safe to deploy at scale. Retrieval and grounding. Work closely with our different product teams, platform and graph teams to ensure agents

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Category: IT Services Location: Ortigas, Alabang, Pampanga, Cebu National Capital Region (Manila) Philippines Set-up and Location: WFH Work Schedule: 9:00AM to 6:00PM (AEST) | 7:00AM to 4:00PM (PH) Employment Type: Full-time Ready to do work that actually excites you? We are a boutique Managed Security Service Provider focused on delivering secure, well-architected environments for mid to enterprise clients. We operate with a strong engineering mindset, high standards, and a clear direction toward AI-driven operations and automation. We are seeking a Senior Systems Administrator to take ownership of complex environments and operate with a high degree of autonomy within a modern, AI-first service model. You will act as the senior escalation point across L2/L3, responsible for resolving complex issues and maintaining high-performing, secure environments. You will own technical outcomes across your assigned environments, make decisions independently, and drive improvements without relying on constant direction. The role is hands-on, with a focus on stability, optimisation, and long-term quality. You will also gain exposure to AI-driven tooling and automation as part of our evolving service delivery model. Own and resolve complex technical issues end-to-end Take full technical ownership of assigned client environments Provide escalation support and guidance to junior engineers Maintain and optimise Microsoft, cloud, and network infrastructure Drive improvements in security, perfo

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This is a remote position. Position Title: Principal Architect, Technology – Enterprise Security Base Salary: $155,000 to $230,000 annually DOE Bonus: Target annual bonus Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs. Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals. Our Company Values: Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention. Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other. Earning Your Trust: We build trust through clear, honest, human communication. Job Summary The Principal Architect, Technology - Enterprise Security is a senior individual contributor responsible for defining and advancing the enterprise security architecture and technical standards that protect Ziply Fiber 's corporate systems, employee infrastructure, and business applicat

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