Entry-Level & Mid Remote Jobs

Position Overview Power your future with Qualus as a Principal Overhead Transmission Line Engineer on our Transmission Design team. In this role you'll be designing and creating construction drawings for overhead transmission design projects for high voltage applications. Responsibilities Serve as a subject matter expert (SME) in transmission line design, construction practices, and emerging industry technologies. Provide technical guidance and quality assurance reviews for engineering deliverables, drawings, specifications, calculations, and reports. Act as Engineer of Record when required and provide final technical approval for engineering deliverables. Design overhead transmission lines in the 69kV to 500kV range. Perform structural analysis and design and foundation designs. Prepare and review technical specifications and drawings. Conduct engineering analysis and simulations for transmission line design. Mentor and train lower-level engineers and team members. Perform independent reviews of work performed by others, including calculations, drawings, specifications, and transmission line models. Provide support to the project team during construction and installation. Collaborate with other engineers and project managers to ensure project goals are met. Ensure compliance with applicable codes, standards, and regulations. Perform field work as required to support design, construction, and commissioning activities. Interface with clients, contractors, and other stakeholder

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara , we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. Pending Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below. Annual OTE Salary $125,902—$169,280 USD Total Rewards At Samsara , we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-mar

What is Teamshares ? Teamshares is a mission-driven startup that buys small businesses from retiring owners and transitions them into enduring, employee-owned businesses through our software, education, and community products. There wasn't an easy way for small businesses, which make up 98% of firms in the US economy, to become employee-owned before Teamshares . We are seeking a strategic, results-oriented Associate Portfolio Manager to help oversee a group of 4–6 small to mid-sized businesses across the specialty food and beverage retail sector. This is an emerging portfolio leader role reporting to a senior Industry Lead, who retains ultimate P&L ownership for the portfolio. However, you will be accountable for driving financial performance, strategic alignment, and day-to-day portfolio support across the companies you cover. The ideal candidate is analytically rigorous, an emerging coach to business leaders, and a trusted liaison to the parent company. You will not manage daily operations. Instead, you will drive financial performance through company leaders and your senior Industry Lead. Success in this role requires an ability to balance analytical work with a hands-on understanding of business fundamentals. Responsibilities: Financial analysis: Support P&L management across the portfolio. Help business leaders build annual plans, and track achievement of revenue, EBITDA, and cash flow targets. Leadership support: Support the leaders of each portfolio company. De

About Truv Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more, eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access. What You’ll Do Take ownership of designing, architecting, implementing, and maintaining dynamic React + TypeScript web applications that delight our customers. Write, maintain, and enhance unit and integration tests to ensure high-quality deliverables. Proactively identify challenges and propose innovative solutions that drive project success. Embrace opportunities to learn and grow, taking initiative to contribute to team discussions and decisions. Build responsive static HTML + CSS pages and engaging email templates with SEO best practices in mind — semantic markup, proper heading structure, meta/Open Graph tags, and fast Core Web Vitals. Who You Are A passionate Front-End Developer with 5+ years of experience in a similar role or related technical field. Proficient in HTML, CSS, TypeScript, and React, with a strong desire to stay updated with the latest industry trends. Sol

Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform. You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities. These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value. Within 1 month, you will: Become a Trello expert through our onboarding process Understand our product offering through training Master our platform and be able to support clients on basics requests through ticketing Within 3 months, you will: Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously Start to answer questions coming from your portfolio of clients Support the Customer Success partner on functional and technical questions Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to the

7 to 9 years of experience with the following technologies: Java / SpringBoot, SQL and data modeling, RESTful/SOAP APIs. Knowledge and manipulation of JSON, XML, XSD, XSL-T, Schematron, etc., files. ORM libraries such as Hibernate and Spring JPA. Experience with continuous integration. Knowledge of libraries such as JDBC, JOOQ, JSR 315: Java Servlet 3.0 Specification, Log4j2, Saxon. Databases: PostgreSQL / Oracle / SQL developer tool. Frontend knowledge with React or Angular is a plus. What can we offer you? Work modality: 100% remote. Work with an international client. Competitive salaries aligned with the market. Professional growth. Participate in international projects. Relocation to other countries. Who are we? Alter Solutions is an IT consulting company and a catalyst for digital transformation. We are a team, a community, a group of people with a common goal: to grow and make the company grow. Originally posted on Himalayas

Advanced knowledge and experience with the following technologies: Cisco Switching (STP, VSS, ACLs, 802.1q); Cisco Routing (OSPF, BGP will be valued, VRF, GRE, QoS, ACLs, Policy routing, HSRP); Troubleshooting (Wireshark, TCPDUMP, etc.); AWS Architecture (VPC, Security Gateways, ACLs, Virtual Private Gateways, Internet Gateways, VPC Peering, TGW, etc.); Security (Fortinet Firewalls, 802.1x, Radius, IPSec Tunnels, TACACS, NAC); Cisco WIFI (Administration and configuration of APs and WLCs, BYOD, 802.11n, 802.11ac, 802.11ax); Management and monitoring (SNMP, IPSLA, etc.); Linux terminal skills, e.g., vi; DNS and DHCP. Knowledge in Mainframe communications (VTAM and TCPIP) will be valued. Valuable certifications: Cisco CCNA or CCNP, AWS Certified Solutions Architect - Professional, AWS Certified Advanced Networking - Specialty, NSE4 (Fortinet). What can we offer you? Work modality: Fully remote. Working with an international client. Market-competitive salaries. Professional growth. Participation in international projects. Relocation to other countries. Who are we? Alter Solutions is an IT consulting company and a catalyst for digital transformation. We are a team, a community, a group of people with a common goal: to grow and make the company grow. Originally posted on Himalayas.

BlackCloak ’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity. BlackCloak is seeking a seasoned and highly skilled Senior Incident Responder to join our Technical Success Team. This is a senior, client-facing individual contributor role for someone who has spent years on both sides of the problem: the technical compromise of computers, phones, and online accounts, and the financial fraud that so often follows it. In this critical role, you will serve as the primary escalation point and lead investigator for complex security events; taking ownership of the full incident response lifecycle, from initial triage and containment through eradication, recovery, and post-incident reporting. Our clients are executives, board members, and high-profile individuals whose personal accounts and devices are targeted precisely because their corporate ones are hard to breach. When something goes wrong in a client's personal digital life, you are the person who takes the call, works the incident end to end, and stays with them until it is resolved. You will also help us get better at preventing the next one: mapping how each incident unfolded against both the cyber attack kill

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we've been focused on building a delightful, world-class experience that empowers physicians to deliver phenomenal care to patients. We're looking for a Senior Director / VP, Customer Support to elevate customer service as a strategic lever for product excellence. This is not a traditional support leadership role—you'll own the end-to-end system that captures, routes, resolves, and learns from every support case, driving both immediate service quality and long-term case prevention through product roadmap influence. You'll build and scale a new generation of technically-oriented support professionals, create career paths that retain top talent, and establish the operational rigor that scales with our growth. As a key partner to Product and Engineering leadership, you'll translate support insights into product improvements that prevent issues at the source. If you see customer service as a product to be engineered, love building high-performing organizations, and want to shape how a healthcare technology company serves its customers, this role is for you. What You'll Do Drive Operational Excellence & Service Delivery Own SLA and case-resolution performance for the entire support organization, delivering on time-to-resolution, backlog reduction, and customer satisfaction targets Build a high-functioning system, team, and operating m

Design, develop, and support technical solutions within the Oracle Cloud environment (ERP, HCM, SCM, etc.). Develop and manage integrations using Oracle Integration Cloud (OIC), REST/SOAP APIs, and other middleware tools. Perform data conversions and migrations using FBDI, ADFdi, HDL, and OTBI tools. Customize and extend Oracle Cloud applications using approved frameworks (e.g., Visual Builder, BIP, OTBI). Collaborate with functional consultants to understand requirements and translate them into technical specifications. Troubleshoot and resolve technical issues in Oracle Cloud environments. Create technical documentation including design specs, unit test plans, and deployment instructions. Participate in full project lifecycles, including requirements gathering, design, development, testing, deployment, and support. Ensure compliance with Oracle Cloud best practices and security standards. Originally posted on Himalayas

Who We Are: Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic thinking, and enterprise intelligence to drive measurable business outcomes. For more than a decade, we have built our business around one belief: the best technology makes great people better. Our teams of strategists, creatives, analysts, and technologists use Omega, our AI operating system, to surface opportunities faster, investigate what is driving performance, and execute approved work with greater speed and precision. Behind Omega is Iris, our proprietary intelligence layer, built on years of real performance data, strategic frameworks, testing, and learnings from across our client portfolio. AI expands the capacity of our people to think, create, solve harder problems, and make better decisions. Human judgment, creativity, and accountability remain central to how we work. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. We partner closely with our clients as an extension of their teams, working across strategy, execution, and measurement to identify what is truly blocking growth and determine what to do next. Our culture is built on people who are curious, ambitious, accountable, and committed to delivering meaningful results for our clients and for one another.

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you! At 3Cloud , we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud ’s core values because they know that it will result in amazing experiences and solutions for our clients and each other. A 3Cloud Senior Quality Engineer is responsible for performing and/or leading testing activities for assigned clients. This includes standards testing tasks, maintaining traceability, defect management, test plan development and reporting. This senior quality engineer role is technical and client facing role. The ideal candidate will have experience in client-facing roles and have success supporting technical discussions with clients. Successful candidates will be able to demonstrate proficiency with the design, implementation, support of technical QE solutions. This position may lead small projects or works with QE Lead/Architect to ensure set QE gu

The big picture: Axios is a company dedicated to providing trustworthy, award-winning news content in an audience-first format. We're hiring a Reporter to cover the Washington, D.C. area as part of our growing local news initiative. Why it matters: This reporter will help local readers understand what's happening in their own backyard, getting readers smarter, faster on the news, events and local folkways that matter most to them. Go deeper: We're looking for a skilled writer who wants to own the biggest conversations about local news, lifestyle, sports and write newsletters that become the talk of the town. Requirements include: Authoring a daily Axios newsletter that features insights and scoops that matter most to the D.C. audience A command of the local market along with the sourcing necessary to illuminate busy readers Experimenting with and leveraging AI for reporting and newsletter production Writing conversationally, in Axios ' Smart Brevity style Helping build Axios Local and shape how the product evolves Worthy of your time: Ideal candidates will operate with a startup mentality and an entrepreneurial spirit, and have the following skills: Experience covering news in D.C. Excellent sources and ability to create new ones Ability to break news and create conceptual scoops Omnivorous curiosity about your hometown, no matter how long you've lived there Ideas, ideas, ideas Comfort flexing some voice and personality in your writing Proven experience working in a fast-pace

Overview The Local Government Practice Group's Parks, Recreation, and Libraries Practice is seeking a Staff Consultant to join our team. Our consulting team provides a broad range of project support, helping local and state government agencies address organizational and management needs within the parks, recreation, and library sectors. We have partnered with hundreds of government agencies across the United States and understand the unique challenges of the public sector, including fiscal constraints and a steadfast commitment to serving their communities. Upon joining our team, you will receive guidance and mentorship from the supervisor, consultant, or principal leading each engagement within our Local Government Practice. Your work will be closely supported through structured coaching, training, and regular feedback. With the guidance of experienced team members, you will gain a strong understanding of the firm's systems, operations, and client relationships. We are looking for individuals who demonstrate flexibility, curiosity, have strong analytical skills, and a desire to learn and grow professionally. This is a remote position. Travel Expectations: Willingness to travel up to 50% You Will Follow appropriate diagnostic, data collection, fact-finding, and data analysis practices. Develop skill in written and verbal communications. Keep supervisors and others informed of status of assigned projects. Extend yourself beyond the demands of current assignments and responsibi

Description Who are we? Checkmarx is the AI-powered application security leader helping the world’s most security-conscious enterprises secure the software that powers modern life. For more than two decades, our unified platform and services have helped organizations protect human and AI-generated code from the first line through runtime, reducing risk across applications, cloud, and the software supply chain without slowing innovation.​ We’re trusted by 1,600+ customers in 70+ countries, including some of the largest enterprises and governments in the world. Guided by research-led innovation and a developer-first mindset, we help every developer, security team, and enterprise build software that is risk-free by design. What are we looking for? We are looking for a passionate Software Developer eager to learn and grow into a PS engineer within a dynamic team. The ideal candidate will have good knowledge of Java, .NET, and Python, with 3 years of experience, and a keen interest in working with cutting-edge technologies to build robust, scalable microservices. Join our dynamic Professional Services team at Checkmarx , where you’ll play a pivotal role in supporting our valued customers across the Americas. We’re looking for talented individuals to deliver impactful services, from security code reviews to customized deployments. How you'll make an impact: Consult on design, planning, implementation & management of customer AppSec programs Support customers in deploying Secure

LOCATION Remote Work-at-Home POSITION OVERVIEW ENTRY-LEVEL REMOTE CUSTOMER SERVICE REPRESENTATIVE (SASKATCHEWAN) We are looking for full-time customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong relationships with customers while professionally representing some of the most recognizable brands in the world. Schedules vary by site and project; however, we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to custom

Location: Remote (U.S.) Who You Are You are a Senior Network and Security architect who will build and operate the Networking & Security managed service in collaboration with the Networking & Security Practice Manager, Principal Architect, and Managed Services team, owning the operational build-and-run of a service designed to grow and scale. About The Role The Managed Services Enterprise Architect bridges strategic security architecture with hands-on managed services delivery, ensuring that both the design and ongoing operation of network and security systems meet client needs, regulatory requirements, and performance SLAs. It requires a blend of technical expertise, operational management, and client relationship skills. Must be based in the United States. Travel up to 30% may be required. Other responsibilities include: Implement event management, dynamic monitoring, observability, and predictive monitoring / AIOps. Author operational runbooks and automation to run the service repeatably. Government or enterprise security experience is advantageous. Deep knowledge of networking principles, TCP/IP, firewalls, IDS/IPS, authentication, and general networking. Experience with NSX, cloud security, and secure configuration management. Proficiency in cyber-attack response, threat detection, and risk-based controls. Leadership and mentoring abilities. Strong customer-facing and stakeholder management skills. Ability to work in a fast-paced, multi-client environment. Design

Overview The Finance Manager is the senior finance partner to CES regional and operational leadership. The role converts financial and operational data into decisions that improve revenue quality, gross margin, operating expense discipline, and EBIT. It leads the financial cadence for an assigned portfolio of clients, programs, and sites, while directing the work of Operations Analysts and coordinating with Workforce Management, Accounting, Pricing, Commercial, and other enabling teams. Responsibilities Regional Financial Leadership Own the regional financial narrative through EBIT, including actuals, forecast, budget, risks, opportunities, and corrective actions. Lead financial performance reviews with regional, site, and program leaders, focusing discussion on business drivers and decisions. Translate operating performance into financial outcomes across revenue, labor, delivery costs, gross margin, operating expense, and EBIT. Maintain a balanced portfolio view and prioritize finance support according to revenue, complexity, margin risk, client commitments, and strategic importance Planning, Forecasting, and Decision Support Lead the regional annual plan, rolling forecast, long-range outlook, and scenario analysis in partnership with operating leaders Challenge assumptions using operational drivers, historical performance, contractual economics, pipeline changes, inflation, foreign exchange, and site-level cost dynamics. Ensure risks and opportunities have quantified financ

Senior Competitive & Market Intelligence Manager WEKA is the AI data and memory infrastructure company transforming how organizations build, run, and scale AI. NeuralMesh™ combines high-performance data storage and extended GPU memory in a single software platform, providing a foundation for training, inference, and agentic AI workloads that maximizes GPU productivity, accelerates AI outcomes, and improves the economics of AI at scale. WEKA is a pre-IPO, growth-stage company backed by world-class venture capital investors and AI infrastructure leaders. Our technology is trusted by 30% of the Fortune 50, as well as leading hyperscalers, neoclouds, AI builders, and research organizations. Our team is customer-obsessed, accountable, bold, and collaborative, with a shared focus on helping customers succeed. If we sound like your kind of people, join us! About The Role We are seeking a Senior Competitive & Market Intelligence Manager to build and lead the intelligence capability that helps us understand where the market is going, how competitors are evolving, where WEKA has the right to win, and what we need to do about it. This is a technical, hands-on builder role. You will design and scale the systems, tools, operating rhythms, and feedback loops that turn fragmented competitive, customer, field, and market signals into a trusted intelligence engine for the company. You'll go deep on competitors and market dynamics, develop clear points of view, and translate what you l

LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Call Center Representatives to support our "Get Out the Vote" initiative. In this role, you will make outbound phone calls on behalf of the Republican Party to encourage voter turnout for the presidential election. Ideal candidates will be comfortable representing the Republican Party, have excellent communication skills, be eager to learn, and be highly reliable. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Respons

LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Call Center Representatives to support our "Get Out the Vote" initiative. In this role, you will make outbound phone calls on behalf of the Republican Party to encourage voter turnout for the presidential election. Ideal candidates will be comfortable representing the Republican Party, have excellent communication skills, be eager to learn, and be highly reliable. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Respons

LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on

LOCATION Remote Work-at-Home POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: Listen to customers, understand their needs, and resolve customer issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and apply sales skills to upgrade Explain and position the products and processes with customers Appropriately escalate customer dissatisfaction with managerial team Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent or

LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on