Remote Jobs in the United States & Canada

Rezolute is a late-stage rare disease company focused on significantly improving outcomes for individuals with hypoglycemia caused by hyperinsulinism (HI). Our antibody therapy, RZ358 (ersodetug), is designed to treat all forms of HI and has shown substantial benefit in clinical trials and real-world use for the treatment of congenital hyperinsulinism (cHI) and tumor hyperinsulinism (tHI) Position Description This position is responsible for management of Rezolute ’s clinical and commercial product testing program. The Associate Director, Quality Control acts as a liaison between Rezolute and its contract test laboratory (CTL) / CMO partners who perform our release and stability testing. The successful candidate will support Rezolute ’s objectives by acting as a Quality Control subject matter expert during internal stakeholder collaborations and external team meetings. Principle Duties and Responsibilities Include: Manage data review program Review raw data and data summaries provided by contract testing facilities Provide timely feedback to testing laboratories regarding necessary corrections to raw data and summaries Perform electronic data entry and verification Manage reference standard and critical reagent program Maintain inventory of reference standards and critical reagents at contract testing facilities Manage the qualification and requalification of new reference standards and critical reagents Manage analytical method lifecycle Design and maintain the analytical me

Company : Highmark Health Job Description : Applicants must be authorized to work in the U.S. independently. At this time, we do not offer visa sponsorship for this role. The Summer 2027 Project Management Undergraduate Internship provides students with an opportunity to gain practical, hands-on experience supporting strategic initiatives within Highmark Health 's Delivery Management organization. This internship is designed to develop the next generation of business professionals by providing direct exposure to project management methodologies, stakeholder engagement, strategic planning, and project execution across a complex healthcare environment. As a member of the Delivery Management team, the intern will work alongside experienced Project Managers and cross-functional business partners to support projects throughout the entire project lifecycle, from initial planning and requirements gathering through execution, monitoring, and delivery. Participants will gain valuable insight into how project management enables organizational transformation, operational excellence, and the advancement of Highmark Health 's Living Health strategy. The program provides hands-on training and real-world experience in project planning, scheduling, risk management, stakeholder communication, and project governance. Interns will contribute to meaningful projects while developing foundational project management skills and gaining exposure to various project delivery methodologies, including Ag

We're looking for an experienced Senior Data Engineer to take a hands-on role in designing, building, and optimizing our core data platform. You'll work on challenging technical problems, help shape architectural decisions, establish engineering best practices, and build scalable, high-quality data pipelines. You'll also have opportunities to mentor fellow engineers, contribute to code reviews, and provide technical guidance as the team grows. Core Responsibilities Data Pipeline Development: Design, build, optimize, and maintain scalable ETL/ELT pipelines, APIs, and microservices for high-volume regulatory and health agency datasets. Data Reliability & Integrity: Troubleshoot data quality issues and implement automated testing, monitoring, and validation to ensure data accuracy and reliability. Architecture & Design: Contribute to technical design and architectural decisions, building scalable, maintainable solutions that support our evolving data platform. System Integration: Integrate data pipelines with downstream NLP/ML services and search technologies, including the ELK stack. Production Operations: Support production deployments, troubleshoot pipeline and database issues, and resolve complex technical incidents. Cross-Functional Collaboration: Work closely with Engineering and Product teams to translate requirements into practical, well-designed technical solutions. Tech Savvy: You effectively anticipate and adopt innovations in business-building technology solu

Become a part of our caring community The Product Manager, Workflow Solutions is responsible for the strategy, roadmap, and performance of provider-facing workflow products delivered through EHR platforms. This role owns the Claims Status and Happy Together with Health Plans products, ensuring capabilities align to provider needs, enterprise priorities, and EHR partner opportunities. The Product Manager drives adoption, product growth, and business outcomes by identifying market opportunities, defining product direction, and partnering with technology, implementation, operations, and vendor teams to deliver scalable solutions. This role serves as the business owner for assigned products and is accountable for product vision, roadmap development, performance measurement, and ongoing product evolution. The Product Manager, Workflow Solutions leads the planning, development, and optimization of workflow-based capabilities delivered through Humana 's EHR Channel. The role is responsible for defining product strategy, developing multi-year roadmaps, establishing success metrics, and prioritizing investments that create value for providers and enterprise stakeholders. The Product Manager collaborates closely with Product Owners, implementation teams, vendor partners, technology teams, and business stakeholders to ensure solutions are aligned with provider workflows and organizational priorities. The position evaluates market trends, customer feedback, vendor capabilities, and perfo

The Team As part of Delivery Excellence, our ITAM (IT Asset Management) and ITOM (IT Operations Management) Services teams empower enterprises to optimize their technology investments, strengthen operational resilience, and drive business value across their critical IT domains. We partner closely with customers to drive adoption of asset optimization, operational excellence, governance, compliance, and demonstrable cost savings through our ITAM and ITOM product portfolios. The Role As Director, ITAM and ITOM Services (Americas), you will establish the strategic vision and drive the execution of our ITAM and ITOM practice across the United States and Canada. You will lead a team of senior-level technical consultants and Business Process Consultants (BPCs) while defining practice strategy, market positioning, and competitive differentiation. You will be instrumental in expanding the ServiceNow ITAM and ITOM footprint, establishing delivery excellence as a competitive advantage, cultivating deep customer relationships, and maximizing customer value realization in the asset management and operations domains. What you'll do Strategic Practice Leadership & Market Positioning Define and articulate the strategic direction for ITAM and ITOM Services across the Americas, establishing clear market positioning, competitive differentiation, and long-term growth objectives that align with ServiceNow 's broader business strategy. Develop and execute a comprehensive business plan for ITA

Patient Engagement Specialist Location: Remote Pay Range: $19.00 - $22.00/ hour - The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law Benefits: Medical, Dental, Vision, 401(k) with company match, Paid Holidays, Paid Time Off, Paid Parental Leave, and more. About the Role: As a Patient Engagement Specialist, you will help patients manage their medications. You will answer calls, make refill calls, and guide patients through the refill process. You’ll work closely with pharmacists, providers, and care teams to make sure patients get the support they need. What You’ll Do: • Answer inbound and/or outbound patient and pharmacy calls • Call patients to schedule and complete medication refills • Help process prescriptions and resolve claim issues • Check prescription status and update patient records • Work with pharmacists and providers to clarify orders • Provide friendly, helpful support to patients and partners • Use systems to track work and keep information up to date • Other duties and/or responsibilities may apply What We’re Looking For: • Pharmacy Technician experience (1–3 years preferred) • High school diploma or GED Pharmacy Technician state registration (required where applicable) • National certification (CPhT/PTCB) required • Knowledge of prescription processing or claims adjudication (preferred) • Strong communication and phone skills • Comfortable speaking with patients and care teams daily • Or

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant ers are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. What We’re Looking For What You Will Do OPTIONAL : What a Typical Day Looks Like What You Need to Succeed OPTIONAL: What Helps You Stand Out What We Offer To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work

Who We Are Ready to make a real impact in cybersecurity? At Critical Start , we're not just protecting organizations; we're redefining how it's done. We're a team united by an inspiring purpose: to stop breaches, simplify security, and shape the future of cyber defense. If you're passionate about cutting-edge technology, thrive in a collaborative environment, and want your work to truly matter, you've found your home. We deliver 24x7 AI-accelerated, human-validated detection, investigation, and response across IT and OT. This means we cut through the noise, investigate real threats, and take trusted, SLA-backed action—all powered by the brightest minds and the latest AI. Since 2012, we've been helping organizations outpace evolving attacks with faster response, fewer escalations, and measurable risk reduction. Innovation isn't just a buzzword here; it's our DNA. We pioneered the first MOBILESOC app for on-the-go detection and response, infused AI into automated alert resolution to eliminate noise, and slashed investigation time by an astounding 99.3%. We're transforming how security teams work, and you could be a part of it. From AI-assisted triage to analyst copilots that elevate human expertise, we combine machine intelligence with human judgment to deliver outcomes our customer’s trust. If you're looking for a high-trust, high-impact team where your ideas are amplified by AI and valued by colleagues and customers alike, Critical Start is the place for you. Come build the f

What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Job Summary The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives. The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions. The job works directly with customers to strengthen Cardinal Health ’s operational performance, strengthen existing customer relationships and assists with the prospecting of new business opportunities. The Senior Representative, Customer Service Operations collaborates cross functionally with Commercial, Finance, Supply Chain and Operations teams to ensure customer account needs are met, and operational per

Facets systems analyst Interview: 1 phone and 1 Skype Location: remote Duration: 12+ month contract Need GC and USC Top 3: 5+ years in Facets Configuration 5+ years in Systems Analysis Worked in an Agile environment INITIATIVE: Optum is developing a solution for State Medicaid Market for their MMIS systems. The product is modular and cloud based to meet the new requirements specified by CMS. The engineering team is based out of Santa Ana. Requirements: Bachelor's Degree or equivalent work experience 5+ years of experience in Systems Analysis or IT Development 5+ years of experience in Facets Configuration - Benefits, Claims, UM, Pricing 5+ years of experience in all phases of Software Development Life Cycle (SDLC) /System Development Life Cycle 5+ years of experience translating business requirements into a detailed system specification 5+ years of experience mapping data from web services or database to user interface Proficiency with MS Project, Word, Excel, Visio, PowerPoint 5+ years of Relational Database experience Preferred Qualifications: • UnitedHealth Group work experience • Health care experience Experience working with test plans and test cases Experience working in an Agile environment or familiarity with Agile methodology Responsibilities Performs Facets & related development/ maintenance tasks independently; Reviews the tasks performed by other Facets configuration developers; Provide guidance to other Facets configuration developers; Lead the team of Facets

Become a part of our caring community CenterWell is seeking a Senior Associate, Digital Marketing to develop and execute data-driven strategies across website, email, SMS, SEO, and organic social channels. This role supports digital lifecycle campaign development, content and website optimization, audience segmentation, performance measurement, and reporting while partnering with creative, analytics, brand, agencies, and other cross-functional teams. The ideal candidate has 4+ years of digital marketing experience, strong analytical and project management skills, and experience working in agile environments; healthcare marketing experience is preferred. Become a part of our caring community and help us put health first. At CenterWell, we’re transforming healthcare by delivering integrated, personalized experiences that put patients at the center of care. As a leading provider of senior-focused primary care, home health services, and pharmacy solutions—including specialty, mail order, and retail, we’re committed to whole-person wellness: physical, emotional, and social. We’re seeking a strategic digital marketing associate to help elevate CenterWell’s digital presence and connect more seniors with personalized care. As Senior Associate, Digital you’ll own and execute digital strategies across key owned channels— website, email, SMS, and organic social —to drive awareness, engagement, and trust. This role is ideal for a digitally fluent, performance-driven marketer who thrives

About Private Health Management Private Health Management guides patients and families through the chaos and complexity of serious medical care, for cancer and beyond. As an independent advocate and trusted partner during healthcare's most challenging moments, our team of experts works alongside physicians to orchestrate the best treatment, advocacy, and support to deliver measurably better outcomes. Everyone deserves great care. We make sure they get it. About the role: For more than a decade, Private Health Management (PHM) has helped our clients navigate the fragmented healthcare system to achieve best care and outcomes when it matters most. As a Research Director at PHM you’ll join a team of compassionate and dedicated professionals focusing solely on the best interest of the patient and establishing a new standard of excellence in precision medicine. In the role, you’ll lead the research efforts on complex cancer cases. You’ll review client medical records and clinical history, identify and evaluate diagnostic and treatment options including clinical trials and innovative, evidence-based therapies around the world, and develop and prioritize treatment strategies based on data in the medical literature and input from world leading experts. How You’ll Spend Your Days Client-Facing Engagement: Participate in client calls alongside clinicians to communicate the latest research findings, support shared decision-making, and ensure understanding of available options. Clinical H

Adobe Experience Manager Developer – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Job Title: Adobe Experience Manager Developer Location: 100% Remote (U.S.) Position Type: Full-time, Direct W2 Salary Range: $100,000–$110,000 Annually Experience Required: 6+ years Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position. Job Summary We are seeking an Adobe Experience Manager Developer to build and maintain enterprise-grade digital experiences on AEM Sites, AEM Assets, and AEM as a Cloud Service. The role focuses on hands-on development of components, templates, workflows, integrations, and front-end experiences using AEM’s modern stack, with strong attention to performance, content authoring experience, and long-term maintainability. The ideal candidate has shipped meaningful AEM work in production, understands modern AEM patterns including SPA editor and headless delivery, and balances technical rigor with editor and content-author needs. Required Qualifications Bachelor’s degree in Computer Science or a related field. Five or more years of AEM development experience. Deep expertise in Java, OSGi,

As a Account Executive - Enterprise , you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-level executives and technical decision-makers. We’re looking for someone who is curious, collaborative, and motivated to create real impact for customers. What you'll do: Engage, Discover & Drive Results : Execute territory strategies to win new enterprise business, expand market presence, and consistently exceed growth targets. Execute the Sales Process : Lead the full sales cycle from prospecting to negotiation and closure while surpassing revenue goals. Articulate Value : Build trusted relationships with C-level executives by understanding their business challenges, tailoring industry-relevant use cases, and delivering outcome-driven value conversations. Stay informed on competitive dynamics and product innovation to represent Freshworks confidently. Learn & Collaborate : Partner cross-functionally with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk to deliver seamless customer experiences. Mentor and coach peers to strengthen overall team performance. Hunt & Prospect : Develop and maintain a robust, high-quality pipeline with accurate forecasting and complete opportunity tracking. Travel as needed to engage customers in person, build

Job Title: Sr. Clinical Project Manager, IQVIA Biotech Job Location: Durham, North Carolina, United States of America Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: IQVIA Biotech is seeking a Sr. Clinical Project Manager with experience in the following therapeutics: Cardiovascular, Renal, and Metabolic. IQVIA Biotech is a full-service CRO purpose-built to serve biotech sponsors. With over 25 years of experience, we offer agile, therapeutically aligned solutions and trusted partnerships that help bring breakthrough treatments to patients faster. Overview The Senior Clinical Project Manager is a key leader in the delivery of clinical trials, partnering with cross-functional teams and clients to accelerate the development of life-changing therapies. This role is responsible for end-to-end clinical study execution, ensuring projects are delivered on time, within scope, and on budget, while maintaining the highest standards of quality and compliance. The Senior Clinical Project Manager provides strategic oversight, operational leadership, and serves as the primary point of contact for sponsors. Key Responsibilities Lead the planning, execution, and delivery of medium to large, multi-regional clinical studies in alignment with contractual requirements, SOPs, and regulatory standards. Develop and implement integrated study management plans, ensuring consistency in processes, tools, and training. Serve as the primary liaison with sponsors, building stron

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide. At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive. As Vice President, Digital Product and Program Management Office (PMO), you'll set the enterprise vision for digital product management and the broader IT portfolio delivery, translating company strategy and customer needs into prioritized investments and measurable business outcomes. You'll own the product operating model along with the program and project management frameworks, establish governance and decision-making standards while ensuring cross-functional teams deliver the highest-value initiatives with speed, quality, and accountability. Partner closely with executive leaders across Operations, Market

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About NetDocuments At NetDocuments , we're shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That's why we're building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge. Our team is redefining what's possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry's first and only legal context graph—a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls. Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, a

In the United States, one in five adults experience a mental health illness and over 12 million people have thoughts of suicide. Mental health crises can be some of the most difficult times in a person’s life, and over 17 million people seeking behavioral health care experience a delay in accessing care. Willow Health is on a mission to significantly improve this experience by expanding affordable access to high-quality, evidence-based intensive behavioral health care. In order to make this mission a reality, we are building a virtual crisis care program that provides personalized, recovery-oriented care for people experiencing behavioral health crises. Willow Health offers patients immediate access to evidence-based virtual crisis psychotherapy, medication management, care management, and around the clock crisis coverage, while working to connect patients to the most appropriate next level of care. Our co-founding team has two decades of collective experience working in healthcare and healthcare tech, and we are backed by Andreessen Horowitz and Seae Ventures. We’re seeking a Virtual Practice Operations Associate with strong knowledge of insurance eligibility, and clinical operations, along with experience in behavioral health or hospital settings. This role supports clinic operations and assists leadership to drive service delivery improvements. Day to day responsibilities The hours for this role are Monday to Friday 10:15 AM - 7:15 PM EST. This is a fully remote, virtual r

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide. At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive. KinderCare is seeking a strategic, results-driven Senior Manager of Family Operations to lead customer care and back-office support functions across all KinderCare brands. This leader will elevate operational performance, develop frontline leaders, and drive improvements in service quality, productivity, and overall family experience. As the Senior Manager of Family Operations, you’ll partner with the Director of Family Operations and cross-functional stakeholders to translate business priorities into operational strategies, optimize workforce capacity, and lead continuous improvement initiatives. The ideal

Job Title Portfolio Strategy & GIS Manager Job Description Summary The Portfolio Strategy & GIS Manager combines geospatial analytics, business intelligence, and commercial real estate strategy to support data-driven portfolio decisions. This role develops mapping, reporting, and analytics solutions; leads portfolio planning and location strategy; and translates complex business, market, and real estate data into clear, actionable recommendations for clients and account teams. Job Description Job Description Summary As a Portfolio Strategy & GIS Manager, you will combine geospatial analytics with portfolio strategy to help account teams, business partners, transaction managers, and clients make better decisions across complex real estate portfolios. You will design, develop, and maintain mapping, data, analytics, and reporting solutions while also supporting portfolio planning, portfolio optimization, location strategy, real estate decision-making, and the development of client strategy documents, including Plans of Record (PORs), Practical Plans, and Business Unit Plans. This role bridges GIS and location intelligence, business analytics, and portfolio strategy. You will work directly with business partners, transaction managers, brokers, account leaders, and client stakeholders to understand business needs, assess portfolio implications, and translate requirements into clear analysis, mapping, recommendations, and reusable solutions. The role requires someone wh

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Software Engineer II is responsible for independently developing and assisting in the design of a product that our customers and associates love. As a Software Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Software Engineer IIs may be involved in configuration, security, resilience, performance tuning and production monitoring. Key Responsibilities: 60% Delivery and Execution - Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions; Documents, reviews and ensures that all quality and change control standards are met; Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable; Writes custom code or scripts to automate infrastructure, monitoring services, and test cases; Writes custom code or scripts to do destructive testing to ensure adequate resiliency in production; Program configuration/modification and setup activities on large projects using HD approved methodology; Configures commercial off the shelf solutions to align with evolving business needs Creates meaningful dashboards, logging, alerting, and responses to ensure that issues

Become a part of our caring community Humana is committed to helping people achieve their best health by delivering innovative technology solutions that enable exceptional member and provider experiences. The Director, Segment Quality Engineering is a strategic technology leader responsible for advancing quality engineering practices across a defined portion of Humana ’s technology portfolio. Reporting to the AVP, Quality Engineering – Segment, this role will lead teams responsible for delivery quality, test automation, release readiness, and continuous improvement across multiple product and application teams. This leader will work closely with Product, Engineering, Architecture, Platform, DevOps, and enterprise quality partners to embed quality throughout the software development lifecycle and improve release confidence, delivery speed, and production stability. Responsibilities Lead quality engineering strategy and execution across a defined portfolio, domain, or segment. Lead and develop quality engineering managers, leads, engineers, and SDETs; drive organization design, talent growth, and team performance. Establish portfolio quality goals, KPIs, and governance to improve delivery quality, release readiness, and production stability. Embed built-in quality across planning, design, development, testing, and deployment. Oversee test strategy and execution across functional, integration, end-to-end, regression, and release validation. Own portfolio-level quality risk manag

The Contracts Manager will lead QAD’s global day-to-day contract operations and serve as a trusted, solution-minded partner to Sales, Deal Desk, Customer Success, Procurement, Finance, and Professional Services. Positioned ideally in the Eastern Time Zone to extend operational coverage hours across global teams, this role offers a significant opportunity for a forward-thinking contracts leader to transform QAD’s contracting processes and how we manage those contracts, help build a robust contract operations framework, and lead AI-first contracting initiatives across a high-growth software company. What You'll Do: Lead Global Contract Operations: Establish and manage the Legal intake queue, triaging requests by type, priority, and risk. Prepare and route customer, partner, and vendor agreements for signature, adhering to delegation of authority policies and service levels. Review and Negotiate Commercial Agreements: Review, draft, and negotiate NDAs, customer agreements and CSAs, vendor agreements, SOWs, amendments, and partner documents. Utilize AI-assisted review tools and playbooks, escalating high-risk deviations with clear recommendations. Drive AI-First Contracting: Lead the shift toward AI-enabled contract workflows by identifying, testing, and scaling use cases for automated intake, review, and routine query responses. Refine and maintain AI playbooks and self-service resources. Scale and Improve Contract Operations: Continuously improve how contract work gets done by

JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. Senior HRIS Specialist researches, analyzes, facilitates the development and maintains human resources business systems and applications. Monitors existing needs and develops solutions or facilitates modifications to existing tools to meet changing requirements. Collaborates with information technology staff or vendors to resolve program and relate problems. Assignments are broad in nature usually requiring originality and ingenuity. Primary responsibility for the administration, configuration, maintenance, and ongoing optimization of ServiceNow HRSD supporting HR functions. Partners closely with HR, IT, and other stakeholders to ensure HR technology solutions are reliable, scalable, user-friendly, and aligned with business needs. ESSENTIAL FUNCTIONS The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and