Remote Jobs in the United States & Canada

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Music & Lyrics Expert - English (US/UK/Australia) Type: Contract Compensation: $23–$54/hour Location: Remote Duration: Up to 6 months Commitment: 20+ hours/week Role Responsibilities Evaluate AI-generated music across various genres and rate it against quality standards. Compare AI-generated lyrics with published songs to identify similarities. Rate lyrics based on quality, creativity, prompt adherence, and originality. Evaluate whether lyrics sound natural, including word choice, slang, and regional expressions. Work independently and asynchronously to meet deadlines while improving AI model performance . Qualifications Must-Have Experience as a songwriter, lyricist, performer, composer, or music journalist. Headphones or studio monitors suitable for critical listening. Preferred Formal training in music performance, theory, or composition. Credited or published songwriting work. Broad familiarity with contemporary genres, sub-genres, and artists. Start Date Immediate Application Process (Takes 20–30 mins to complete) Upload resume Complete the application steps, including the Domain Expert Interview Receive next steps and onboarding details within a few days Resources & Support For details about the interview proce

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: STEM Researcher — Computational Fields Type: Contract Compensation: $60–$90/hour Location: Remote Commitment: 35 hours/week Role Responsibilities Design complex, multi-step tasks using research skills like experimental design , hypothesis testing , and evaluation . Author solutions in Python and notebooks, ensuring high rigor and accuracy. Define criteria for sound scientific reasoning to distinguish it from superficial reasoning. Evaluate model attempts and identify mistakes a working researcher would catch. Collaborate with researchers and experts to maintain consistent and accurate evaluations. Qualifications Must-Have MSc or PhD in a STEM field or computational social-science or humanities discipline. 1+ years of experience in an active research role. Significant computational work involving Python-based analysis . Strong grounding in experimental design , hypothesis testing , and evaluation. Familiarity with Git , IDEs , and notebook environments like Jupyter or Colab . Preferred Experience in AI training , model evaluation, or benchmark/task authoring. Application Process (Takes 20–30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview pr

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Voice Actor: CX Agent Voice Cloning (USA) Type: Contract Compensation: $50–$150/hour Location: Remote Commitment: 5–10 hours/week Role Responsibilities Record high-quality voice samples across diverse scripts, including conversational, narrative, and instructional. Deliver clear, natural, and expressive speech with strong control over tone, pacing, and pronunciation. Maintain consistency in voice, accent, and delivery across recording sessions. Follow detailed recording guidelines, including environment, microphone setup, and file formatting. Perform multiple takes with variation in emotion, emphasis, and style when required. Qualifications Must-Have Native American English speaker currently based in the United States A clear, natural, and expressive voice Access to a professional or near-professional recording setup Strong command of intonation, diction, and emotional range Ability to follow scripts precisely while maintaining natural delivery Reliable availability for 5–10 hours per week [IMP]: Your voice may be cloned for the clients CX AI Agent Preferred Experience recording for TTS, audiobooks, IVR systems, or AI voice datasets Familiarity with audio editing tools (e.g., Audacity , Adobe Audition , Reaper ) Ability to d

General Information Location: Work at Home Job ID: 9002 Job Category: Customer Service Representative (CSR) Language Requirement: German Description & requirements Do you speak German at a high level and are looking for a secure job in a dynamic and growing environment? Join our customer support team in the financial sector and receive an 800 KM welcome bonus right at the start! The project you will be working on is connected to Europe's largest savings platform, headquartered in Germany, which is used daily by over 10 million users across 18 countries. As the business expands, numerous opportunities for development and advancement within the team are opening up. What we offer: 800 KM gross welcome bonus; Opportunity to work from home or from the office in Tuzla or Banja Luka; Indefinite employment contract prioritizing stability and security; Great career advancement opportunities as the project is in a growth phase; Paid training and continuous support; 24/7 working hours with additional night shift pay; Private health insurance; FitPass benefits; Online psychological counseling; Referral bonus for bringing in friends. In this role, you will be the voice and face of one of Europe's most famous financial platforms.

The Reference Tables Access team owns the UI, MCP, APIs, and control plane that customers use to bring external data into Datadog. Reference Tables lets them use their own reference data to enrich and filter observability data without leaving the platform. The team also owns the table identity, metadata, permissions, quotas, validation, and lifecycle services behind these experiences. Beyond the current product, the team is developing a consistent tabular abstraction that product teams can use without needing to manage the details of the underlying storage systems. This abstraction supports use cases from log enrichment and security to emerging analytical workflows built on Datadog’s internal Data Lake (ADP Lakehouse). We’re looking for a hands-on technical leader to guide the team’s roadmap and develop these capabilities into a reliable platform. This role will shape how Datadog teams manage and build product experiences on top of tabular data. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Lead a team of engineers, ensuring effective project execution. Partner with product managers and staff engineers to define and drive the team’s technical direction. Collaborate with cross-functional leaders to shape the team’s roadmap and contribute

VRChat offers a first-of-its-kind, game-changing platform that provides an endless collection of social VR experiences and gives the power of creation to its robust community. With over 250,000 worlds and growing, VRChat ’s vision is to allow users to bring their imaginations to life and help shape the metaverse anywhere in the world on any device. VRChat has raised $100M to date with the support of investors, Makers Fund, Anthos Capital and HTC. We have a great team which includes people from: Netflix, Twitter, Meta, Microsoft, Roblox, Google, Amazon, Unity, Spotify, Discord, Uber, eBay, Robinhood, Twitch, Zynga and TikTok. Come and join the mission! About the role We’re looking for a part-time Contract 2D designer to help with graphics across VRChat through the end of the year. You’ll make storefront art, marketing graphics, in-app banners and art that lives inside worlds. This role is perfect for a multi-talented designer who takes pride in creating polished, high-impact visuals for any context. What you’ll work on Storefront Thumbnails for store listings Store bundle (multiple items) graphics that show what’s included with the item and still look good at small sizes Bundle theming, so each bundle has its own look that still fits the store: Background graphics An icon per bundle for the navigation tiles Mobile versions Marketing Social posts and announcement graphics Blog headers Static graphics for videos, like title cards, overlays and end screens Steam, Meta and other p

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. Responsible for strategic management of service line integration throughout the system. Capable of focused and second level reviews. Performs independently at the highest level of expectation. Assists Manager on specific projects as assigned. MINIMUM QUALIFICATIONS : EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Certification in ONE of the Following: Certified Documentation Integrity Practitioner (CDIP) through the American Health Information Management Association (AHIMA) Certified Clinical Documentation Specialist (CCDS) through the Association of Clinical Documentation Integrity Specialists (ACDIS) Certified Documentation Expert Inpatient (CDEI) through the American Association of Professional Coders (AAPC) EXPERIENCE: 1. Three (3) years Inpatient acute care coding experience OR Three (3) years clinical RN experience in Inpatient acute care setting OR Three (3) of clinical LPN experience in Inpatient acute care setting. 2. Five (5) years of experience in Clinical Documentation Integrity. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusi

We're looking for a visual designer to bring Databento 's brand to life across web, digital, and print. You'll create compelling visual experiences across projects ranging from website design and marketing campaigns to event materials and other branded assets. This is a hands-on role for a designer who cares deeply about visual craft and enjoys working across a variety of formats. You'll own projects from concept through production, partnering with our growth and product design teams to translate technical concepts into clear, effective visuals. The role offers meaningful opportunities to shape Databento 's visual identity and influence our creative processes. We're open to designers at different stages of their careers and will match the role's level to your experience and skills. Responsibilities Design responsive pages for Databento 's marketing website, with a focus on usability, visual hierarchy, and conversion. Develop creative concepts and visual assets for product launches, campaigns, blog posts, and social media. Create event signage, promotional materials, and other digital and print collateral. Turn complex financial and technical concepts into illustrations, diagrams, and infographics. Extend Databento 's visual identity across channels, developing reusable templates and exploring new creative directions. Own design projects from initial brief to final delivery, coordinating with internal teams and external vendors. Requirements A portfolio demonstrating strong vi

At EQT, you won't just do a job, you'll help shape our future. Through Transparent Leadership, you'll work alongside leaders who value collaboration and ensure every voice is heard. Through Connected Impact, you'll see how your work influences critical business decisions and drives value across our operations. Through Supported Growth, you'll have opportunities to expand your skills through cross-functional collaboration, development opportunities, and career advancement. Join our Qrew! Position Summary The Counsel – Commodities role will play a key part in supporting EQT’s natural gas marketing and commercial business. This attorney will be responsible for drafting and negotiating commercial agreements critical to EQT’s commodities activities, advising on transactions, and providing day-to-day legal counsel to business units engaged in the marketing, transportation, storage, and supply of natural gas, including supply to LNG, power generation, and data center projects. The attorney will also assist with transactions related to acquisitions, divestitures, and joint ventures, helping to ensure legal considerations align with commercial objectives. The attorney will report to the Assistant General Counsel of Commodities and Midstream. Key Responsibilities Draft and negotiate physical natural gas supply agreements, including NAESB-based gas purchase and sale agreements, and asset management agreements Draft and negotiate natural gas transportation, gathering, processing, and sto

Account Coordinator Location: Remote, United States Reports To: Jessica Thorberg, VP Account Management Compensation Range: $75000 - $95000 About Private Health Management Private Health Management guides patients and families through the chaos and complexity of serious medical care, for cancer and beyond. As an independent advocate and trusted partner during healthcare’s most challenging moments, our team of experts work alongside physicians to orchestrate the best treatment, advocacy, and support to deliver measurably better outcomes. Everyone deserves great care. We make sure they get it. About the Role The Account Coordinator will support PHM’s Account Management team as we prepare for newly sold business and continued growth. This role will take on administrative and transactional responsibilities that currently sit with Account Executives, creating more capacity for strategic planning and relationship management while helping the team maintain timely, accurate execution. In addition to supporting Account Executives, the Account Coordinator will support smaller revenue-generating PHM clients, building hands-on account management experience and increasing ownership as they grow. This is an opportunity for someone early in their account management career, including a recent college graduate, to learn PHM’s business and develop within the role. The right person will thrive in a fast-moving environment where processes and role boundaries are not always fully defined. What Yo

About Engine Engine is the AI-native platform for intelligent travel. For a decade, Engine has built the proprietary technology and supply behind modern business travel, serving over 40,000 customers and nearly 2 million travelers, along with leading travel and AI companies that build on Engine 's infrastructure. One system powers business travel, group travel, human agents, and AI agents. That work has earned recognition as one of Fast Company's Best Workplaces for Innovators (2025), TravelTech's Reservation Platform of the Year (2026), and one of Built In's Best Places to Work (2020–2026). We're looking for bold, ambitious people to help redefine how businesses manage and experience travel. Working here, you can expect exponential growth, an ambitious pace, full ownership, and high-caliber colleagues who push you to do the best work of your career. Every hire raises the bar. Come outpace the ordinary and build the future of travel with us. About the Role Engine is looking for a Director, Distribution Strategy to own how our rate content is negotiated, distributed, and managed across every channel, partner, and connectivity surface. As Engine expands the ways customers and partners access our rates, the strategy for what we distribute — to whom, through which programs, and with what controls — becomes a defining capability. This role owns that strategy end to end. You will design the rate distribution programs Engine brings to market — the frameworks, segmentation, and rate

About Project Healthy Minds Project Healthy Minds is a mental health nonprofit that runs like a tech startup. We are pioneering a first-of-its-kind model: applying technology to address one of the biggest social issues of our time: the growing mental health crisis. We believe in a simple but profound idea: that it should be as easy to find mental health services as it is to book a flight or a restaurant reservation. That's why we're building the world’s first digital marketplace for finding mental health services that are right for you. To do that, we work with some of the most inspiring and influential leaders in America - business titans, tech entrepreneurs, clinicians and scientists, musicians, artists, athletes, media stars, policymakers, and more - because we believe that the world's most complex challenges require interdisciplinary teams and solutions. We are backed by a powerhouse of industry-leading Board of Directors and Advisory Council Members who are passionate, hands-on, and dive into the important work with us. Learn more at and @projecthealthyminds on social. About The Engagement Based in the US (ideally ATL) ~20 hours a week, set with the Services Research Manager. Initial 90-day contract, with the option to extend as we add locations. About The Role WHAT WE'RE LOOKING FOR People come to Project Healthy Minds to find mental health services they can trust. We're growing – going beyond national services and building local listings. Each listing has to get the de

As a Manager on our Business Recruiting team, you’ll lead a team of recruiters responsible for hiring across Americas Enterprise Sales. You’ll operate as a coach—developing your team, driving recruiting strategy and execution against ambitious growth goals, and directly supporting strategic and leadership-level searches when needed. You’ll serve as the primary recruiting partner to Enterprise Sales leadership, using talent market insights, recruiting data, and a deep understanding of the business to advise leaders, anticipate hiring needs, and build scalable strategies for attracting and hiring exceptional sales talent. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Lead, coach, and develop a team of recruiters responsible for hiring across Americas Enterprise Sales, setting clear goals and driving accountability for results. Own recruiting strategy and execution for Enterprise Sales, partnering with leadership on headcount forecasting, hiring priorities, capacity planning, and progress against growth goals. Operate as a player/coach, directly leading strategic, complex, or leadership-level searches while helping your team navigate challenging hiring needs. Act as a trusted advisor to Sales leaders and hiring managers, providing guidance on talent profiles, market d

This role can be performed remotely from any location in the US Meet the Team We are the front line of security within the Department of War / Navy and Marine Corps as Cisco / Splunk trusted partners to our federal customers and guardians of the mission. We show up every day driven by duty, passion, and purpose, knowing the stakes are high and the room for error is none. Our team is not built on titles or turf. It's built on trust, earned in the trenches. We specialize in security, but we also understand the broader mission landscape-working shoulder-to-shoulder with our Navy and Marine Stakeholders, partners, and Cisco Counterparts to drive meaningful outcomes. We operate like a special operations unit: elite, cohesive, and relentlessly passionate about the objective. Each team member brings deep subject-matter expertise, a bias for action, and a dedication to protecting what matters most. We're not here to do business as usual-we're here to transform how the Navy and Marine Corps secures its people, data, and infrastructure in an era of constant threat. Your Impact When you join our team, you don't just sell technology-you protect the mission. You will play a meaningful role in reshaping federal cybersecurity by identifying, enabling, and implementing strategies that strengthen the posture of our most vital agencies. You'll work in a sophisticated, supervised, and evolving market-and that's where we thrive. Your impact is measured not just by revenue, but by resilience: You

Why Valtech ? We’retheexperience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech , you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The work we do and the innovation we drive Our values of share, care and dare Our borderless, global framework, which enables seamless collaboration The role As a Lead Cloud Engineer , you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring [7+ years] of experience, a growth mindset and a drive to make a lasting impact. You will thrive in this role if you are: A curious problem solver who challenges the status quo A collaborator who values teamwork and knowledge-sharing Excited by the intersection of technology, creativity and data Experienced in Agile methodologies and consulting (a plus) Role responsibilities: Design, deploy and manage secure GCP infrastructure with Terraform , including reusable modules, remote state and environment promotion. Build and maintain CI/CD pipelines for infrastructure changes, with code review, policy checks and auto

Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at We are a dynamic and growing professional services organization specializing in Workday implementations and solutions. Our mission is to deliver innovative, high-quality services that enable our clients to fully realize the value of their Workday investment. We are seeking a motivated and strategic Account Executive to help drive revenue growth by strengthening our relationship with Workday and optimizing partner-led sales processes. The Role The Account Executive will be responsible for supporting and expanding our Workday professional services business by working closely with Workday and the partner ecosystem. This individual will identify new sales opportunities, collaborate with internal and external stakeholders, and execute joint go-to-market str

Reliability Engineer – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Job Title: Reliability Engineer Location: 100% Remote (U.S.) Position Type: Full-time, Direct W2 Salary Range: $75,000–$95,000 Annually Experience Required: 6+ years Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position. Job Summary We are seeking an experienced Reliability Engineer to ensure the availability, performance, and operational excellence of large-scale distributed systems in production. As an SRE you will live at the boundary between development and operations, applying strong software engineering principles to infrastructure and operations problems, and continually pushing the platform toward higher reliability with lower operational toil. The ideal candidate will combine deep systems knowledge with strong programming skills, a measurement-driven mindset, and the discipline to design, automate, and operate complex services so that reliability becomes a first-class engineering deliverable rather than a reactive concern. Required Qualifications Bachelor’s degree in Computer Science, Engineering, or a related technical

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview This position supports laboratory functions of PreventionGenetics, part of Abbott Cancer Diagnostics. PreventionGenetics is a clinical genetic testing company for both rare disease and germline hereditary cancer. The Associate Clinical Curation Scientist is responsible for interpretation and classification of genetic variants. This role applies established guidelines, including ACMG/AMP and ClinGen recommendations, to assess genetic evidence from the scientific literature, public databases, and clinical data. The Associate Clinical Curation Scientist will collaborate with laboratory geneticists and the Clinical Laboratory Director to maintain PreventionGenetics’ variant database and prepare test reports. This position is field based / remote. The Associate Clinical Curation Scientist may work fully on site at the PreventionGenetics office location in Marshfield, WI, fully remote, or a hybrid of on site or remote, as agreed upon with their direct supervisor. Remote employees may be required to travel to PreventionGenetics headquarters for training. Essential Duties Include, but are not limited to, t

The Direct Technical Sales position is responsible for developing and growing strategic customers. This role demands a proactive and strategic approach to expand Bosch Rexroth's market presence and ensure sustained growth through effective business development strategies. We seek an accomplished sales professional with a demonstrated history of nurturing strong relationships with both partners and customers. Identify, plan, and develop new customer opportunities and contacts at key growth accounts within the assigned territory. Promote the sale of linear ball and roller rail bearings, ball screw assemblies, linear actuators and SMART systems to defined customers. Assist RKAM\GKAM in driving the specification process and supporting growth at defined accounts. Evaluate customer requirements, budgets, and applications and assist in providing the best solution using the LT portfolio. Closely, interface with Bosch Rexroth Application Engineers, Product Sales Managers and Inside Sales to promote a technical sales approach. Provide input to Bosch Rexroth sales management, product management and customer support teams in the areas of sales policies, pricing, market growth and trends, competitive information, and sales initiatives. Provide product know-how, feature/advantage/benefit information, competitor cross over data, application solutions to all accounts. Provide regular reporting activities through the use of CRM for account activity, opportunities, quotations, account developm

About Pennwood Cyber Charter School Pennwood Cyber Charter School is a tuition-free, K-12 public cyber charter school serving students across Pennsylvania. Pennwood offers flexible virtual learning supported by a proven curriculum, individualized student support, and innovative educational opportunities that promote academic achievement, engagement, and long-term student success. Pennwood operates a 195-day instructional calendar that includes a three-week Connections Term (CTerm). CTerm expands opportunities for intervention, enrichment, relationship-building, career exploration, and personalized learning. Pennwood is committed to a collaborative, relationship-centered virtual school culture in which students, families, and staff feel connected, supported, and empowered to succeed. Pennwood staff members are eligible for a competitive benefits package that includes health coverage and retirement contributions through a 403(b) plan with a 5% employer match in place of PSERS. Position Summary Pennwood Cyber Charter School seeks Pennsylvania-certified educators who are responsible for delivering high-quality virtual instruction to students in assigned grades and subject areas. Working from home offices in Pennsylvania, our teachers manage instructional programming using the Learning Management System, telephone, internet, curriculum tools, and synchronous and asynchronous teaching practices. Teachers communicate regularly with students and Learning Coaches, monitor progress, pr

Life at BMS At RayzeBio, every day is an opportunity to ignite meaningful change. As a wholly-owned subsidiary of Bristol Myers Squibb , RayzeBio blends the nimble, pioneering spirit of an emergent biotech with the global expertise and resources of a leading innovator in oncology. Our mission is to develop transformative radiopharmaceutical therapies that offer new hope for patients living with cancer. Here, you’ll join a multidisciplinary team where your ideas are valued, your expertise is amplified, and collaboration is at the heart of everything we do. From day one, expect to make an immediate impact—on our science, on our teams, and most importantly, on patients. Learn more about RayzeBio: Position Overview: RayzeBio, a Bristol Myers Squibb company, is a dynamic biotechnology company headquartered in San Diego, CA. The company is focused on improving survival of people with cancer by harnessing the power of targeted radioisotopes. RayzeBio is developing innovative drugs against targets of solid tumors. Led by a successful and experienced entrepreneurial team, RayzeBio aims to be the global leader in radiopharmaceuticals . The Director, Field Medical Excellence & Operations will build and scale the capabilities, infrastructure, and operating model that enable consistent, compliant, and high-impact Field Medical execution across RayzeBio’s radiopharmaceutical portfolio. This role will oversee field systems, CRM, dashboards, insights reporting, scientific communication w

City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring for an Epic Healthy Planet Senior IT Specialty Analyst! This is a fully remote position! Overview We are seeking a highly skilled and motivated Epic Healthy Planet Sr. IT Specialty Analyst to join our IT team. This role is responsible for the design, build, implementation, and optimization of Epic’s Healthy Planet application to support population health initiatives and value-based care strategies. The ideal candidate will have deep expertise in Epic Healthy Planet, strong analytical skills, and a passion for improving patient outcomes through data-driven solutions. Epic Healthy Plant Certification/Accreditation, with application build experience required. Key Responsibilities: Lead the configuration and maintenance of Epic Healthy Planet tools, including Compass Rose, registries, care gaps, risk scores, and reporting dashboards. Collaborate with clinical, operational, and technical teams to understand population health goals and translate them into Epic workflows. Design and implement solutions that support care management, quality improvement, and risk stratification. Serve as a subject matter expert for Healthy Planet and provide guidance on best practices and optimization opportunities. Manage project timelines, deliverables, and stakeholder communications. Conduct testing, validation, and troubleshooting of Epic functionality. Provide training and support to end-users and analysts. Stay cur

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work At ICF our Digital Modernization Division is an information technology and management consulting organization that delivers integrated, strategic solutions to federal clients. We bring expertise in cloud, cybersecurity, enterprise architecture, data modernization, and digital transformation to support mission-critical government programs. Join a team accelerating the modernization of a large federal agency's enterprise data and analytics ecosystem. This cloud-based platform provides data storage, analytics, governance, and AI/ML capabilities that enable thousands of users to transform data into actionable insights. As demand continues to grow, the team is focused on migrating legacy workloads, streamlining onboarding and support, expanding platform capabilities, and helping organizations across the enterprise adopt modern data and AI solutions at scale. The Help Desk Support role triages customer issues, supports data-services and platform-use requests, maintains customer support records, tracks recurring pain points, and feeds operational insights into improvement backlogs. Helps maintain customer history and status visibility within lifecycle-management processes and coordinates escalations to Platform, Data, Governance, AI/ML, and Enablement staff. Supports customer satisfaction,

Scope: The Case Manager Assistant assists the RN Case Manager in performing necessary functions using the case management process in order to meet the needs of the MedWatch , LLC customers and consumers. This includes, but is not limited to: authorization of services, review of treatment plans for medical necessity, standards of care, and ongoing communication with all members of the health care team. The Case Manager Assistant performs all functions under the direct management and supervision of the RN Case Manager. This is a Remote (work from home) position. License Requirements: Licensed Practical Nurse (current active and unrestricted, in current state of practice and residence, within the United States or its territories) Education, Training and Professional Competencies: Licensed Practical Nursing Education preferred. Basic Computer skills Experience: 5 years of varied clinical experience preferred, or three years in a specialty field. Responsibilities: The Case Manager Assistant will practice within the scope of his/her licensure. The Case Manager Assistant will operate under the direct supervision of the RN Case Manager, and perform case management functions as directed by the CM, excluding Initial Case Assessments and Formulation of the Initial Care Plan. Review all medical data which can be provided to update a case management plan which will incorporate contact with providers, payers, with the patient and with the patient’s primary caregiver. Make contact with the