Contracts Manager

The Contracts Manager will lead QAD’s global day-to-day contract operations and serve as a trusted, solution-minded partner to Sales, Deal Desk, Customer Success, Procurement, Finance, and Professional Services. Positioned ideally in the Eastern Time Zone to extend operational coverage hours across global teams, this role offers a significant opportunity for a forward-thinking contracts leader to transform QAD’s contracting processes and how we manage those contracts, help build a robust contract operations framework, and lead AI-first contracting initiatives across a high-growth software company. What You'll Do: Lead Global Contract Operations: Establish and manage the Legal intake queue, triaging requests by type, priority, and risk. Prepare and route customer, partner, and vendor agreements for signature, adhering to delegation of authority policies and service levels. Review and Negotiate Commercial Agreements: Review, draft, and negotiate NDAs, customer agreements and CSAs, vendor agreements, SOWs, amendments, and partner documents. Utilize AI-assisted review tools and playbooks, escalating high-risk deviations with clear recommendations. Drive AI-First Contracting: Lead the shift toward AI-enabled contract workflows by identifying, testing, and scaling use cases for automated intake, review, and routine query responses. Refine and maintain AI playbooks and self-service resources. Scale and Improve Contract Operations: Continuously improve how contract work gets done by