Senior & Staff Remote Roles

Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success. We're building a different kind of system, in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today. What began as a better way to pay at checkout has grown into a financial system working the way it should have all along. About the roleWe're looking for a Senior Product Designer to join our BNPL stream and design the merchant side of Tabby 's core product. You'll work on the Merchant Dashboard , across web and the mobile app, the place where merchants run their business with Tabby : manage transactions, settlements and invoices, set up in-store and integrations, and use self-service tools. You'll join a newly formed Merchant Experience team with a lot of attention on it and a lot to build: upgrading core dashboard pages, launching new self-service products, running merchant experiments, and rethinking how Tabby works in physical stores. We're looking for someone who thrives on complexity, turns unc

This position is with the Global Strategic Communications Council (GSCC), a global network of communications professionals in the field of climate, energy and nature. GSCC is a programme hosted by the Meliore Foundation. We are hiring a Desk Lead – Germany to steer a team of talented individuals and implement impactful communication and capacity building measures within a dynamic global network of strategic communications professionals. This role combines strategic ownership, team leadership, and operational oversight. The Desk Lead – German translates network-wide priorities into a coherent strategy with national relevance for Germany and wider EU-level policymaking, sets clear objectives and priorities in cooperation with the Europe team, and ensures that resources are aligned to maximise impact. The Desk Lead – Germany will deliver strategic advice and actively craft and deliver communication interventions to a diverse set of media, creators and multipliers from various thematic areas in order to enhance the public debate on climate change, transition priorities and adjacent issues towards relevant audiences in Germany. The successful candidate will be a politically savvy communicator and well-organised individual with excellent people skills who enjoys crafting and bringing impactful communication projects and campaigns to fruition. If you enjoy a work environment that gives you room to manoeuvre responsibly and creatively within dynamic policy contexts, this position may

About Rumor Rumor is your outsourced, in-house design and development team. We partner with clients and assemble the right mix of designers and developers to build, scale, and support projects—without the overhead of a full internal team. Our teams operate across India, North and Latin America, enabling us to support clients globally with speed and flexibility. We exist to champion our clients and partner with them to turn ambitious ideas into real, impactful outcomes. Role Overview We’re looking for a Senior Software Engineer (React / Node.js) to join Rumor’s North America division and work full-time with our clients. In this role, you’ll help design, build, and scale a modern logistics platform, working across the full stack with a strong focus on integrations and complex systems. You’ll collaborate closely with the Engineering Manager and external partners, owning features end to end—from implementation through production. This is a full-time (40 hours/week) remote role for candidates based in Canada, with the team operating in the EST timezone and flexible hours as long as overlap is maintained. The position can be salaried or contract-based, with a minimum one-year term. Our Technology Stack Frontend: Next.js, TypeScript, Tailwind CSS Backend: Node.js (Express) Database & Caching: PostgreSQL, Redis Infrastructure & Monitoring: AWS (or similar), Datadog Payments: Stripe Key Responsibilities Build and maintain full-stack features using Next.js, TypeScript, and Node

Coupa Post-Production Support (PPS) Senior Consultant By joining our rapidly growing post-production support team,you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that help our clients solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery. What You’ll Do: Provide post-production support and enhancement services to both large multi-billion-dollar enterprises and emerging growth companies Manage client relationships and effectively resolve client support requests, ensuring their satisfaction and success Configure, set up, and provide ongoing Coupa administration for clients, ensuring optimal system performance and efficiency Develop, test, and deploy customizations, custom objects, and new functionality based on evolving business needs, contributing to our clients' continuous improvement. Create new dashboards, save searches, and design custom workflows Manage users, roles and permissions, KPIs/Metrics, custom reports and fields Serve as a Coupa subject matter expert, integrating Coupa with various applications and providing valuable insights and guidance to clients Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance w

About US:- We turn customer challenges into growth opportunities. Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences. We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve. Srijan, a Material company, is a renowned global digital engineering firm with a reputation for solving complex technology problems using their deep technology expertise and leveraging strategic partnerships with top-tier technology partners. Be a part of an Awesome Tribe Job Description:- About the Role We are looking for a Senior DevOps Engineer with 4–6 years of hands-on experience in designing, implementing, and managing modern cloud infrastructure and CI/CD platforms. The ideal candidate will have strong experience in Infrastructure as Code, Kubernetes, cloud platforms, automation, monitoring, and DevSecOps practices. You will work closely with development, architecture, security, and operations teams to build scalable, secure, and highly available platforms that enable rapid software delivery. Key Responsibilities:- Design, build, and maintain cloud infrastructure on AWS, Azure, or GCP. Build and maintain CI/CD pipelines for automated applicati

Job Title: Chief of Staff Job Type: Full-time Location: Remote The Role You'll operate at the intersection of strategy, operations, and execution, helping the CRO focus on what matters most, accelerate decision-making, and turn ambitious goals into measurable outcomes. This role is ideal for someone who thrives in ambiguity, thinks strategically, moves fast, and takes end-to-end ownership of complex challenges in a fast-paced AI environment. What You'll Be Doing Optimize the CRO's time and priorities through calendar management, executive briefings, meeting preparation, and follow-ups. Drive cross-functional initiatives, align stakeholders, track milestones, and ensure critical deliverables are completed. Identify inefficiencies, improve processes, and build scalable systems that increase organizational effectiveness. Develop reporting frameworks, monitor KPIs, and surface actionable insights to support business decisions. Prepare presentations, draft internal communications, and ensure alignment on executive priorities. Research business challenges, evaluate opportunities, and develop data-driven recommendations. Own high-impact, ambiguous initiatives that fall outside traditional departmental responsibilities. Leverage AI tools and automation to streamline workflows, improve productivity, and accelerate execution. What We're Looking For 4+ years of experience in strategy, business operations, management consulting, revenue operations, or similar roles. Strong business acume

Responsibilities Under minimal supervision, the Senior Business Applications Systems Analyst Epic - Hospital Billing (HB) defines system scope and objectives based on user needs. Devises or modifies procedures to solve complex problems consider computer equipment capacity and system limitations, operating time and form of desired results. Analyzes and revises existing system logic difficulties and documentation as necessary. Competent to work at the highest technical level of all phases of applications systems analysis activities. Studies information systems needs, investigates solutions and presents recommendations to management. Responsible for being team lead as assigned by management. Regularly provides guidance and training to less experienced analysts. Responsible for quality assurance review. This employee serves as a liaison for computer vendors, physicians, and other facilities as well as a resource for all users in the implementation, maintenance, and ongoing education assigned systems. ** This position offers a fully remote work opportunity. Employees in this role must reside in one of the following states to be considered for fully remote positions: Kentucky, Indiana, Missouri, Ohio, Tennessee, Alabama, Virginia, Mississippi, North Carolina, South Carolina** Qualifications Required: Five years experience designing, building and supporting systems applications Bachelor Degree EPIC Certification/Accreditation: Must obtain EPIC credential through either certification

Job Family: Finance & Accounting Consulting Travel Required: Up to 75%+ Clearance Required: None What You Will Do: As an Automation and Analytics Senior Consultant, you will be a member of our Healthcare Revenue Cycle Management practice and part of a team responsible for solving the most complex and strategic issues faced by hospitals, health systems, and medical groups. Typically, Automation and Analytics Senior Consultants manage multiple workstreams across a broad range of healthcare projects, including strategic planning, healthcare reform readiness, physician/hospital integration, financial /risk modeling, and merger and acquisition design. What You Will Need: Bachelor’s degree 3+ years of prior relevant consulting and/or health industry experience Experience developing analytical models and structuring methodologies Experience performing diagnostic, analytical, and quantitative tasks Demonstrated management of smaller work streams or deliverables Ability to demonstrate an advanced proficiency in Microsoft Office Suite; specifically Excel Ability to travel 75% or more What Would Be Nice To Have: Bachelor’s degree in business administration or health-related field Master's degree from accredited university in business or health-related field Strong written and oral communication skills Significant knowledge of the healthcare industry Track record of strong client service Proven track record of solving complex problems and completing challenging projects Efficiency, f

Company Overview At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference. Job Description This is a full-time remote position that can be located anywhere in the U.S. A Professional Services Consultant is a key driver to ensuring that the configuration of Mitchell products meet the needs of our clients. As a product and subject matter expert, you will be responsible for working with internal and external resources to gather, understand, and document requirements. Upon client acceptance of requirements, you will configure and test the product, as well as analyze the results and generate reports that validate the business objectives were achieved. Qualifications Experience with DecisionPoint Medical Bill Review Software. 5+ year’s experience in the auto casualty claims management space. Specific familiarity with the

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth. If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi ! Position Overview: Quantphi is seeking a leader to drive our regional sales and partner execution with the AWS Partner, Sales, WWSO and related teams. The PAL is responsible for forging trusted relationships with the regional AWS and other partner teams in order to drive Quantiphi awareness, opportunity generation, position our services and solutions, interlock account planning and drive opportunity development with AWS. This role requires both breadth and depth in AWS cloud and related technology (e.g. applications, infrastructure, security, software development, analytics). But more specifically this role is focused on supporting our growing AWS cloud Business Development and Channel sales strategy by devising co-sell strategies. To be successful, this person will have to get things done through relationships and influence within Quantiphi , AWS's partner ecosystem. This position requires a background in Partnerships/Alliances, Sales, and Program Management. Responsibilities: Lead efforts on co-selling and with AWS in the Central Region Support the Quantiphi Sales org

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfill their aspirations. Join Gilead and help create possible, together. Job Description Essential Duties and Job Functions Develops and implements of sales strategy for Gilead portfolio of products. Responsible for the sales effort and achieving all geographic product revenue and expense targets Liaises with Medical and Sales and Marketing to ensure effective communication and implementation of sales and marketing strategie

operates one of the fastest-growing crypto casinos in the market. We move quickly, experiment boldly, and compete in an environment where brand, product experience, and execution speed matter most. We’re now looking for a Head of Design to fully own and define how over99 looks, feels, and evolves — across product, brand, marketing, and content. This is a senior, high-impact role with real authority. You will not inherit a finished design function — you will build it, lead it, and be accountable for it end-to-end. The Role As Design Lead, you will have full ownership of the entire design function at over99. You will act as the single point of responsibility for all design output, decisions, and quality standards across the business. You will define and enforce a bold, modern, non-generic brand identity, while ensuring the flexibility needed to operate in a high-velocity crypto casino environment. You’ll work cross-functionally with product, marketing, and growth — but retain final authority on design decisions. This is a role for someone equally comfortable setting vision, building teams, and executing hands-on when speed or quality demands it. Ownership & Leadership Fully own and be accountable for the entire design function across product, brand, marketing, and content Act as the single point of responsibility for all design output, decisions, and quality standards Define priorities, make decisions independently, and execute without the need for close supervision Proacti

Join Kainos and Shape the Future At Kainos , we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. JOB PROFILE DESCRIPTION Kainos is recognised as one of the UK’s leading AI and data businesses, with a decade-long track record of delivering impactful, production-grade AI solutions for clients across government, healthcare, defence, and commercial sectors. Kainos is at the forefront of AI innovation, trusted by Microsoft, AWS, and others to deliver advanced AI and data solutions at citizen scale. Our 150-strong AI and Data Practice brings together deep expertise in machine learning, generative AI, agentic AI and data. We are pioneers in responsible AI, having authored the UK government’s AI Cyber Security Code of Practice implementation guide and we partner with leading organisations to ensure AI is deployed ethically, securely and with measurable business value. Our teams are at the cutting edge of AI research, and delivery, it is truly an exciting team to join Kainos a

Your Responsibilities You take on functional responsibility for the further development and management of our sales development activities, ensuring they effectively contribute to our sales goals and the opening of new business opportunities. You continuously develop our processes, methods, and workflows for lead generation and qualification. In doing so, you identify optimization potentials and derive suitable measures to increase efficiency and quality. You manage the evaluation, prioritization, and tracking of leads based on appropriate criteria and metrics, ensuring a structured handover of qualified business opportunities to the responsible sales units. You analyze the development of our sales pipeline, identify trends and action requirements, and derive concrete recommendations for planning and controlling our sales development activities. You are responsible for the quality and further development of our prospect and contact data in SAP Sales Cloud, supporting transparent, traceable, and data-driven sales management. You coordinate cooperation with marketing, sales, and delivery in planning, executing, and evaluating targeted campaigns, ensuring aligned processes and clear interfaces. You contribute your technical expertise to the further development of our new customer acquisition, sharing knowledge and best practices with the teams involved and supporting...

This is a remote position. Job Title: Senior Agentic AI Engineer Rayda is looking for an exceptional Senior Agentic AI Engineer to lead the design, development, and deployment of autonomous AI systems that drive intelligent decision-making, workflow automation, and next-generation user experiences. This role is ideal for an engineer with deep expertise in Large Language Models (LLMs), AI agents, multi-agent architectures, orchestration frameworks, and production-grade AI systems. You will play a critical role in defining Rayda 's AI strategy and building intelligent agents that can reason, plan, act, and collaborate to solve complex business challenges. Key Responsibilities Design, develop, and deploy autonomous AI agents and multi-agent systems for real-world business applications. Architect agentic workflows that leverage planning, reasoning, memory, tool usage, and autonomous execution. Build and optimize Retrieval-Augmented Generation (RAG) systems, knowledge retrieval pipelines, and vector database integrations. Develop scalable agent orchestration frameworks using tools such as LangGraph, CrewAI, AutoGen, OpenAI Agents SDK. Integrate AI agents with internal systems, APIs, databases, enterprise platforms, and third-party tools. Implement agent evaluation, monitoring, observability, and guardrail mechanisms to ensure reliability and safety. Collaborate with product, engineering, and business teams to identify opportunities for intelligent automation and AI-driven innovati

Responsibilities The Senior Clinical Applications Systems Analyst Epic- Beaker independently defines system objectives, requirements, scope, and impact based on needs of clinical operations. Develops or modifies clinical information technology procedures to solve complex healthcare problems, considers computer equipment capacity, and current system or network limitations. Analyzes and revises existing system logic and documents outcomes. Competent to work independently at all phases of clinical applications systems analysis and development. Studies clinical information technology systems’ needs, investigates solutions, and presents recommendations to leadership and/or operational stakeholders. Responsible for being team lead as assigned by leadership. Regularly provides guidance and training to less experienced analysts. Responsible for quality assurance review, issue mitigation, and resolution. This employee serves as a liaison for technology system vendors, physicians, and other clinical operations leaders. ** This position offers a fully remote work opportunity. Employees in this role must reside in one of the following states to be considered for fully remote positions: Kentucky, Indiana, Missouri, Ohio, Tennessee, Alabama, Virginia, Mississippi, North Carolina, South Carolina** Qualifications Required: With Bachelors degree: 5 years of experience in Clinical application support or Healthcare Information Technology With Associates degree: 7 years of experience in Clinical

Location: Remote Position Hiring Range: $104,200.00 - $155,800.00 Position Summary The Lead Security Engineer provides hands-on technical leadership for American Oncology Network ’s enterprise security program, overseeing security tools, configurations, monitoring, vulnerability management, incident response, and managed security service partners across a distributed healthcare environment. Reporting to the Director of IT Security, this role leads and develops a team of three security staff, strengthens the protection of patient information and clinical operations, and drives consistent security practices across AON locations. Key Performance Areas KPA 1: Security Engineering, Tools and Infrastructure Own and administer the security technology stack, including SIEM/SOAR, endpoint protection, email security, privileged access management, and secure network access. Maintain and optimize Rapid7 InsightIDR, InsightVM and InsightConnect, Bitdefender GravityZone, Mimecast, Delinea Secret Server, and Cato security configurations and coverage. Secure Microsoft 365, Azure and other cloud/SaaS environments by establishing configuration baselines and monitoring security posture. Manage security tool licensing, coverage, and renewal inputs to maintain appropriate protection and cost-effective utilization. KPA 2: Threat Detection, Incident Response and Vulnerability Management Lead security event triage and incident investigations in partnership with the managed detection and response pro

$130,000 - $150,000 per year Bonus Eligible Senior Manager I, Solutions Portfolio POSITION PROFILE Responsible for portfolio strategy and product life-cycle management (launch, manage, and retire) for the Ricoh Services, within the Ricoh Digital Ecosystem. Ensure assigned products thrive across all channels and industries. Act as the SME on services, for both internal and external stakeholders. Position products competitively and maintain currency. Provide product and portfolio development guidance. Establish new approaches to pricing and packaging, that enable the portfolio to out-perform the market. Reporting to the Director of Portfolio Strategy, the Senior Manager I, Product is a senior position on the Portfolio Strategy team and must be an industry leader with his/her respected technology and bring significant experience with software as a service (SaaS) offerings. JOB DUTIES AND RESPONSIBILITIES Drive the Portfolio Strategy around a targeted portfolio of B2B services. Ensure product launches are smooth and managed effectively for on-time delivery. Ensure rep crediting is aligned with revenue and quote, order, bill cycle. Ensure products are effectively launched with particular focus on pricing, positioning, and competitiveness. Support product pricing and positioning with market research. Understand impact of multiple channels on the product positioning. Accountable and responsible for all aspects of the technology, competitors, supply chain, forecasting, etc. Be the -”

This is a remote position. Lead Full Stack Developer (ReactJS + Node.js) @ PEOPLE10 Experience:6+ Years Job Title:Lead Full Stack Developer Location:Bangalore, India (Remote) Company:People10 Technical Skills:ReactJS, Node.js, Databases, Solution Architecture, Cloud, Security Employment Type:Full-time About the Role People10 is looking for an experiencedLead Full Stack Developerwith 6+ years of hands-on development experience in ReactJS, Node.js, and database technologies. The ideal candidate combines strong engineering depth with solution-architecture judgment — someone comfortable owning technical design decisions, cloud and security posture, and system-level API integrations, not just writing code. The candidate must have previously played atechnical leadership or team lead role, with the ability to guide developers, drive technical decisions, ensure code quality, and collaborate with cross-functional teams to deliver high-quality software solutions. Career Path As a Lead Full Stack Developer, you will have opportunities to grow into roles such as Principal Engineer, Solution Architect, Engineering Manager, or broader techno-functional leadership streams. Key Responsibilities Technical Leadership:Lead and mentor a team of developers, provide technical guidance, conduct code reviews, and promote engineering best practices. Solution Architecture:Own application architecture and technical design decisions — scalability, security, integration patterns, and long-term maintainab

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth. Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally. LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app. Summary: As a Senior Solution Architect, you will be responsible for all technical aspects of pre-sale, solutioning and delivery of projects. You are responsible for ensuring project goals are met and customer expectations are fulfilled. In this role you must have a strong technical background and have excellent problem solving skills. You must have a solid understanding of project management fundamentals and must be comfortable communicating with senior leadership verbally and in writing. We ask for a lot, but we also offer a lot! Job Description and Responsibilities:: Learn Deeply understand LotusFlare's DNO platform, system architecture and integration componen

Application Deadline: 10/29/2026 Address: VIRTUAL(R)59 - REMOTE/TELETRAVAIL - ON - BMO Job Family Group: Technology Job Summary The Senior Cloud Engineer is a core member of the Cloud Product Engineering team responsible for designing, building, and operating secure, scalable, and resilient cloud solutions for Amazon Web Services (AWS). This role combines deep hands-on technical expertise with strong enablement capabilities, supporting internal development teams in adopting cloud services efficiently and consistently. The successful candidate will develop AWS based infrastructure patterns, build automation and Infrastructure as Code (IaC), optimize modern application hosting platforms, and ensure solutions comply with security, governance, and regulatory requirements. Key Responsibilities Cloud Architecture & Engineering Assist with design, build, and maintaining AWS cloud infrastructure solutions using compute, networking, storage, serverless, and managed platform services. Review and assist with architecting AWS solutions that meet enterprise requirements for scalability, security, governance, and cost efficiency. Review and maintain reusable cloud patterns, foundational components, and reference architectures. Support serverless and container-based workloads using AWS-native services. Infrastructure as Code (IaC) & Automation Troubleshoot and maintain infrastructure as code using CloudFormation and CDK for AWS resources. Review and assist in developing reusable IaC

We are looking for a Senior Full-Stack Developer with strong Angular and .NET expertise who knows how to leverage AI to build and ship features faster. Join a growing engineering team developing a healthcare revenue cycle management platform that streamlines insurance claims, billing, and financial workflows for radiology and outpatient imaging services. You'll help expand a web application, deliver high-impact features, and contribute to its future AI-powered automation capabilities. Responsibilities Design, develop, and enhance a web application using Angular 12, Core 8 (C#), and SQL Server. Build and deliver new features, including internal messaging, task management, and collaborative workflows for healthcare billing operations. Develop, maintain, and optimize REST APIs, backend services, and database functionality to support application performance and scalability. Implement and maintain integrations with internal and external systems, including NCS and Microsoft Fabric. Leverage AI-powered coding tools to accelerate development, streamline debugging, and improve overall engineering productivity. Collaborate with a six-person development team, including senior engineers, QA, and the VP of Development, to deliver reliable, high-quality features. Requirements Strong senior-level full-stack development experience, with hands-on expertise in Angular 12, Core 8, and C#. Solid experience with SQL Server, including database development, optimization, and integration with backen

About the Opportunity We are looking for a Team Leader – Greek Operations to lead and manage the day-to-day operation of a Greek-speaking customer service team within an international BPO and Customer Experience environment. The Team Leader will be responsible for team performance, service quality, operational results, and client communication, while supporting continuous improvement and ensuring a consistent customer experience. This role will work closely with the Operations Manager and client stakeholders to achieve operational objectives and drive a high-performance culture. Responsibilities Lead, coach, and develop a team of Greek-speaking customer service agents. Manage the daily operation and ensure service and performance goals are met. Monitor KPIs, SLAs, productivity, quality, and team performance. Provide regular feedback and support to help the team improve. Lead client meetings and share results, issues, and action plans. Identify operational issues and improvement opportunities and take action when needed. Work closely with the Operations Manager, Global Operations Manager and support teams to achieve operational goals. Support new projects, operational changes, ramp-ups, and other initiatives. Requirements 2+ years of experience leading operational teams within BPO, Contact Center, Customer Experience, Delivery, or similar environments. Proven experience managing customer service teams and monitoring operational performance. Experience working directly with cli

Company Description We are Olsson . We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company. We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson . It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. Job Description Olsson provides multidisciplinary design services for some of the largest and most forward-thinking and desirable companies in the world to work for. We design large hyperscale data center campuses and colocation data centers throughout the U.S.. This role will give you the opportunity to work on some of the largest and most complex engineering-driven projects being built today. Our clients are relationship based and truly value the work we do for them, affording us the opportunity to contribute to society’s technological and connected community through the design of the critical infrastructure that is the foundation of these projects. As a Senior Civil Designer with a grading & utility focus, you will work in a collaborative team environment on multi-disciplinary complex projects. You will work closely with licensed engineers on plans and calculations, uti