Remote Jobs in the United States & Canada

Embark on a journey of refined hospitality as a Reservations Agent at Commodore Perry Estate, The Knox, and Bowie House, where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality. Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. Responding to guests’ inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. Maintaining complete knowledge of the resorts and other information including the following: All resort facilities/services offered and hours of operation All accommodations, layout, décor,

About the Role You’ll lead engineering for some of CaptivateIQ ’s most important platform building blocks and use that leverage to support our journey into a multi-product company. Core Platform is the foundation the rest of our product runs on. As Senior Manager, Core Platform, you will lead a team of engineers who own our identity platform, customer job processing and design systems. These capabilities let product teams ship quickly and safely at scale, and they shape how customers experience the product every day. You will set direction, prioritize a complex portfolio, and influence technical strategy across the Foundation Pillar. You will also help define how a distributed team works across roughly 8 hours of time zone spread, with async-first habits and psychological safety at the center. If you like leading strong engineers on hard distributed-systems problems, we’d like to meet you. Location: Preferred East Coast or Central US or Canada Responsibilities Hire, inspire, and grow software engineers at every level — from junior to staff — creating a culture of growth that keeps strong engineers doing their best work and builds the next layer of engineering leadership. Partner with Product, Design, Customer Success, Support, Sales, and other cross-functional teams to set a clear vision, prioritize roadmaps, and shape a long-term strategy that creates value for customers and aligns with the broader organization. Own delivery, operational excellence, and outcomes of your team

Symetra has an exciting opportunity as a Manager Claims Client Liaison! About the role The Manager of Claims Client Liaison Services is responsible for leading a team that provides claims support, advocacy, and relationship management for national account customers across all Workforce Benefits product lines. This role ensures internal and external claims inquiries are resolved accurately, consistently, and within established service standards while enhancing the overall customer experience and reducing unnecessary claim examiner involvement. The Manager oversees team performance, workload prioritization, capacity planning, employee development, and service delivery while serving as a senior escalation point for complex customer and claims-related matters. This position partners closely with Claims Operations leadership, Claims examiners, Account Management, Sales, Implementation, and other cross-functional stakeholders to improve service effectiveness, strengthen customer relationships, and drive operational excellence. Success in this role requires strong people leadership, deep claims expertise, sound business judgment, exceptional communication skills, and the ability to lead performance in a fast-paced, high-volume service environment. What you will do Lead, coach, develop, and retain a team of Claims Client Liaisons, fostering a collaborative, customer-focused culture centered on accountability, inclusion, and continuous improvement. Establish and monitor service standa

Pay Plan Title: Care Transitions Specialist II (NE) Working Title: Care Transitions Specialist II – My Choice FLSA Status: Non-Exempt Posting Salary Range: $56,270 - $69,898 Office Location: Remote within Trillium’s Northern, North Central, or South Central Region (See requirements section for included counties) POSTING DETAILS: Make an Impact Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Why Work for Us ? Trillium believes that empowering others begins with supporting our team. We offer our employees: A collaborative, mission-driven work environment Competitive benefits and work-from-home options for most positions Opportunities for professional growth in a diverse inclusive culture Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today! What We’re Looking For Trillium Health Resources has a career opening for a Care Transitions Specialist II (NE) – My Choice to join our te

About TaskUs : TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs , we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional gr

Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a skilled GPU Systems Engineer to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Job Title: GPU Systems Engineer Location: 100% Remote (Continental United States) Position Type: In-house Bright Vision Technologies SOW engagement (no third-party client or vendor) Salary : $100K to $150K Experience: 6+ years Employment Terms & Visa Policy This is a 100% remote, full-time, direct W2 position with Bright Vision Technologies . This role is part of Bright Vision Technologies ’ in-house Statement of Work (SOW) engagement. The client, end customer, and employer for this position is Bright Vision Technologies — there is no third-party client, vendor, or implementation partner involved. We do not engage in C2C, 1099, or third-party arrangements for this role. BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. Candidates must be willing to work directly as a full-time W2 employee of Bright Vision Technologies and contribute to o

Position Purpose: Supports the Security Culture, Training and Awareness (SCTA) team by turning program data into decision-ready insights for leaders and stakeholders. Defines, builds, and maintains repeatable metrics and KPI reporting (e.g., awareness campaign performance, training completion, phishing simulation results, and policy/learning engagement) through dashboards, scorecards, and presentations. Partners with cross-functional stakeholders to gather requirements, standardize metric definitions, and improve data quality and automation. Manages the SCTA SharePoint reporting and content repository to ensure secure access, clear information architecture, version control, and lifecycle management of reporting artifacts and program resources. Key Details: Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J -1, OPT, or CPT. Design, develop, and maintain executive-ready reports and interactive dashboards (e.g., scorecards and trend views) using Microsoft Power Automate tools, Excel, and Smartsheet. Serve as the reporting repository and content governance owner for SCTA SharePoint sites, ensuring appropriate information architecture, version control, permissions/access controls, and retention/lifecycle management. Enable secure self-service access to approved dashboards, met

The Eligibility Senior Representative plays an important role in helping patients navigate access to the medications they need. This position performs specialized patient access functions requiring an advanced understanding of insurance benefits and processes to successfully communicate with Payers, Pharma, Physicians, and Patients. Using experience and knowledge of industry best practices, this individual communicates updates on pending referrals that may have an adverse impact on the patient experience. This role proactively recognizes trends, identifies and clarifies patients’ needs, and works toward solutions that help create a smoother patient experience. What you’ll do to make a difference: Facilitate cross-functional resolution of drug coverage issues and proactively address, research, and resolve issues impacting referral turnaround time. Independently resolve basic patient claims issues using key subject matter knowledge. Prepare and review claims to ensure accuracy and alignment with payer requirements, including but not limited to codes, dates, and authorizations. Effectively collaborate with internal departments to resolve issues or provide needed information, always using professional communication. Contact benefit providers to gather policy benefits and limitations. Perform medical/pharmacy benefits verification requiring complex decision-making skills based on payer and process knowledge. Complete other projects and additional duties as assigned. What you’ll ne

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now Profile Summary: Retirement Plan Specialist for the Tax Exempt Market Profile Description: Deliver on-site education for Plan Sponsor Participants. Conduct educational seminars/webinars focusing on Plan features and investments, as well as general investment-oriented

Job Family: Operational Effectiveness Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust What You Will Do: As part of a multidisciplinary team, support federal initiatives focused on early childhood programs. In this role you will work to address complex programmatic, policy, operational, and organizational priorities that impact children, families, grant recipients, and early childhood systems nationwide. This role requires strong analytical, communication, stakeholder engagement, and project management skills to support high-priority initiatives across the agency. Responsibilities may include: Support program, policy, operational, and strategic initiatives that advance outcomes for children, families, grant recipients, and communities. Conduct qualitative and quantitative analyses to inform decision-making and support mission-driven priorities. Develop reports, executive briefings, presentations, communications materials, and recommendations for various stakeholders. Support grants management, program administration, technical assistance, and implementation activities across complex federal programs. Facilitate stakeholder engagement efforts, meetings, workshops, and training to support collaboration and program success. Develop work plans, project schedules, status reports, and implementation strategies to advance organizational and program objectives. Support organizational effectiveness, process improvement, and change management ini

Sales Program Architect About the Role At Digitalzone, great proposals win business. As our Sales Program Architect, you will design customized client proposals and sales materials that help our sales team close more deals. You'll know our products and "building blocks" inside and out, and you'll use that knowledge to put together programs that are compelling, creative, and ready to deliver. You will also be the connecting piece between Sales, clients, Client Experience (CX), and Operations. Everything we sell has to be deliverable without surprises and able to scale, and you'll make sure it is. What You'll Do Be the Digitalzone product expert. Develop deep knowledge of our products, capabilities, and building blocks, and use it to configure the right solutions for each client. Build award-winning proposals. Create tailored, persuasive proposals and presentations that match client KPI’s Partner with Sales. Work alongside Sales early in the sales cycle to shape strategy, sharpen positioning, and turn client needs into winning program recommendations. Bridge Sales, CX, and Operations. Confirm that what we propose can be delivered, is scoped realistically, and can scale. Flag risks before they become problems. Represent the client's voice. Translate client goals and feedback into program designs that work for both the client and Digitalzone. Build repeatable assets. Maintain and improve a library of templates, program frameworks, and proposal components that make the sales team

Job Title: HCM Data Migration Middleware DeveloperJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: Public TrustEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * * The Opportunity: CACI is seeking a HCM Data Migration Middleware Developer to support a large-scale federal HCM modernization program. This transformational initiative will deploy Oracle Fusion Cloud HCM as the unified human capital management platform for federal civilian employees across numerous agencies. In this role, you will design, build, and maintain the ETL pipelines and middleware that transform legacy HR data extracted from agency source systems into Oracle Fusion HCM Data Loader (HDL) and HCM Spreadsheet Data Loader (HSDL) formats for loading into the target platform. You will process agency migrations ranging from small agencies with 10,000 employees to extra-large large federal agencies, building scalable data transformation pipelines with robust error handling, data cleansing, and reconciliation capabilities. Your work will directly determine the data quality and migration success for every agency transitioning to the new Oracle Fusion Cloud HCM platform. This is a primarily remote position with up to 10% travel. The role is remote with preference for candidates in the DMV area. Responsibilities: Lead a development team of senior, mid‑level, and junior VBS developers in designing and building Oracle Fusion HCM extensions

*We are open to supporting 100% remote work anywhere within the US* ICF ’s Digital Modernization division is a rapidly growing, entrepreneurial, technology department, seeking Senior Appian Developers to support upcoming needs with our federal customers. Our Digital Modernization division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business. ICF is a leading provider of low-code, open-source and cloud native solutions to federal agencies, deploying over 1,300 technologists who have built and maintained over 700 systems for digital modernization projects. ICF combines public-sector domain expertise with an ecosystem of platform partners and digital practices to rapidly deliver complex, scalable solutions that achieve clients' mission outcomes and a step change in productivity. We are one of the largest federally focused Appian practices with 85-90 trained consultants and a deep center of excellence, with solid best practices. ICF will pay for certifications, and we offer an expansive digital learning platform via our training portal. Employees enjoy various training based on job level and skillset, other training, study guides for various certification areas, and in-person training hosted by Appian. Required Skills: 1+ years of r

Overview The Indirect Tax Analyst will support the day-to-day indirect tax operations for Prosci , working closely with the Principal, Tax, and grow with the tax function as it develops. The majority of this role is focused on U.S. sales and use tax and other indirect taxes: making sure transaction data flows correctly between our systems and the tax engine, keeping product taxability accurate, maintaining exemption certificates, preparing returns, and supporting audits. This role suits a tax or accounting professional who enjoys solving problems, takes care to get the details right, and wants to grow their career within a forward-thinking, global finance team. Requirements Key Responsibilities Sales and Use Tax Operations (Primary Focus) Taxability and tax engine configuration: Help maintain the product taxability matrix and the product and service tax codes in the tax engine. Update them, in line with taxability decisions agreed with the Principal, Tax, when new products, services, or bundles launch, or when a state changes how something is taxed, with particular attention to SaaS and digital goods. Data integrity: Reconcile transaction data flowing from the ERP, billing system, and e-commerce platform into the tax engine. Investigate integration errors, miscoded transactions, and missing data, resolving or escalating issues before they reach a filed return. Nexus and registrations: Monitor economic and physical nexus thresholds by state, register or deregister as Prosci 's

Virtual Representative About the Role: Nuvant is hiring Virtual Representatives to help prospective clients explore financial solutions that align with their personal or business goals. In this role, you’ll serve as a key first point of contact to introduce our services and guiding clients toward the next step. Core Responsibilities Initiate outbound calls, emails, and messages to potential clients Respond promptly to inbound inquiries and guide clients through initial questions Engage in conversations to uncover client needs and goals Clearly explain service offerings and recommend next steps Schedule follow-up calls or connect clients with the right team members Log interactions and maintain accurate notes in our CRM Qualifications High school diploma or college degree preferred Confident, friendly communicator who thrives in a client-facing environment Organized and comfortable working in a work from home setting A people-first approach with strong listening and follow-up skills Previous experience in sales, appointment setting, or client-facing role a plus What We Offer Competitive base salary plus performance-based bonuses and incentives. Access to comprehensive benefits package including medical, dental, vision, 401k, and paid time off. Flexibility with structured support Opportunities for advancement with a growing company A team culture that values professionalism and performance Originally posted on Himalayas

Under general supervision and with aid of Official Coding Guidelines, the Corporate Coding Coordinator codes diagnoses and procedures of inpatient accounts according to ICD-10-CM/PCS. The Corporate Coding Coordinator is responsible for assisting the Corporate Coding Manager with second level coding reviews and educates coders on correct coding. Assists the coding department with coding questions, reviews, or inquiries. Originally posted on Himalayas

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIA N, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. We are looking for an outstanding Senior Software Engineer to work on our security team focused on securing at scale infrastructure, high-performance computing environments, and AI cluster systems. Be a key player in protecting some of the most sophisticated computing hardware, software, and datacenter platforms in the world. You will help design, implement, and evolve security systems, policies, and operational practices that protect critical infrastructure and intellectual property. You will work with engineering, infrastructure, research, platform, legal, compliance, and executive teams to identify risks, respond to incidents, and build resilient security programs for next-generation AI infrastructure. What you'll be doing: Develop and lead incident response and disaster recovery plans for

Opportunity at a Glance Collaborating with academic partners, faculty and staff, the Specialist provides strategies and academic reinforcement to students throughout their academic program and as they prepare for success with the NCLEX-RN exam. Working with students individually and in small groups, the Specialist assesses learning styles, identifies strengths, and discovers opportunities for academic development. Specialists create and implement personalized remediation plans for our students as they prepare for academic and professional success. Responsibilities Demonstrates current, detailed, accurate knowledge of concepts tested by the NCLEX-RN as well as currency in nursing practice to provide academic support Assists in the creation of Next Generation NCLEX activities/workshops Demonstrates effective behaviors and accountability in meeting the following standards of service excellence to students, fellow team members, and external agencies: Friendliness and courtesy, professional environment, effective communication, and first-class service Communicates and documents (reporting) students’ academic and co-curricular progress toward achievement of student and program learning outcomes to academic leadership (i.e., retention committee) Individual or group tutoring Participates in outreach to students with at-risk referrals Performs other duties as assigned Complies with all policies and standards Bachelor's Degree in nursing Required and Master's Degree in Education Prefer

Job Family: PFS General Travel Required: Up to 50% Clearance Required: None What You Will Do: Position preferred to be in San Antonio office on site. Open to candidates outside of San Antonio as well. The Patient Financial Services Director (Hospital Revenue Cycle) is responsible for the overall management of the Hospital Client PFS department operations, including patient accounting, credit and collections, denial management, and other related key revenue cycle activities. The Director will define and achieve departmental objectives, manage billing and follow-up of patient accounts, compliance with third party payer regulations, and work with company resources to assure ongoing improvements to key revenue cycle indicators. Leverage extensive experience with healthcare hospital billing systems including electronic claims and authorizations, to maximize revenue and cash flows. Leverage extensive knowledge of front and back end billing operations. Demonstrate knowledge of billing and coding regulations. Demonstrate proficiency with registration, eligibility, and third party verification, billing and collections. Extensive experience with healthcare hospital billing systems including electronic claims and authorizations, to maximize revenue and cash flows. Comprehensive knowledge of healthcare, billing, finance and accounting principles. Experience with AR follow up, Denials management, driving client engagement Detailed knowledge and understanding of billing technical elements,

Location: Remote, United States · Type: Full-time · Reports to: Director of Business Development (CEO in the interim) · Travel: up to 15% About VeraTru VeraTru builds the operating layer behind the federal No Surprises Act Independent Dispute Resolution (IDR) process. Certified IDR entities use our platform for case management, fee collection, disbursement and reconciliation, and we are expanding into state dispute programs and other federal health contracts. More than a million disputes are filed every year, and every certified entity has had to retool its operations under the 2026 federal IDR rule. Our edge is the financial layer. Every dispute carries at least four regulated fee transactions (CMS and entity fees, collected, remitted and refunded to the prevailing party), and our servicing team helps entities keep more cases out of default. The role You will own how VeraTru wins. You will continuously find contracts we can win and take each one from qualification to signature: the win strategy, the proposal or MSA package, the pricing inputs, and the hand-off to contracts. Our buyers are certified IDR entities (private B2B deals with MSAs and vendor security reviews), state programs (formal RFPs), and federal health agencies, where we bid as a prime or as a subcontractor and teaming partner. Working largely on your own, with contractors and our team, you will build the repeatable capture and proposal process for a company that has never had one, and support our Director of

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA ! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. Come join the largest baking company in the world and our family of 20,000 associates nationwide! Top Reasons to Work at Bimbo Bakeries USA : Salary Range: $94,300 - $122,600 Annual Bonus Eligibility Comprehensive Benefits Package Paid Time Off 401k & Company Match Position Summary: Bimbo Bakeries USA is seeking a high-performing strategic sourcing leader to drive procurement transformation across North America Operations Services categories. This role is responsible for developing and executing sourcing strategies across a broad portfolio that may include facilities management, MRO services, environmental services, sanitation, waste management, pest control, technical maintenance, building services, and integrated facilities management (IFM). The successful candidate will not simply negotiate contracts. They will challenge existing operating models, influence senior stakeholders, redesign supplier

We are seeking a Senior iOS Engineer to join the Places Client team to build and elevate member-facing experiences across the Places iOS app. The Places Client team is responsible for all surface areas of the mobile app - from onboarding and payments to new initiatives and core features - ensuring our members enjoy a seamless, high-quality iOS experience. This is a senior client engineering role with deep technical impact across our mobile application. The ideal candidate has built and operated high-scale consumer iOS applications end to end, showing strong ownership from architecture to production execution. You will collaborate closely with product, design, and backend engineering teams to deliver robust features, maintain software health, and drive technical excellence across the codebase. We offer comprehensive medical and dental coverage, $50 a day food delivery budget, equity based employment, a great culture, learning opportunities, unlimited vacation, 12 weeks paid parental leave, and we pay all employees $1,000 a year to go somewhere in the world that they've never been because of our values of human connection, empathy, and curiosity. Responsibilities Build and own core member-facing features end to end. Set architectural patterns and best practices, and solve hard client-side lifecycle and state management problems. Partner with server engineering on API design, data correctness, and client-server state sync. Work with product, design, and data science to scope, ex

Inbound Sales Development Representative Reporting to : Regional Marketing Director (EMEA) Location : US, Remote At Corsearch , Inbound Sales Development Representatives (SDRs) qualify incoming leads for our Account Executives. You will join a fast-growing sales and marketing team dedicated to supporting the wider commercial team’s success and driving company growth. You will be part of the Demand Generation team, working alongside Product Marketing and Brand & Communications. Key responsibilities in the role Engage with inbound leads to evaluate their business challenges, confirm product fit with Corsearch solutions, and advance prospects through the sales pipeline. Partner with Account Executives to book qualified discovery meetings and advance active opportunities. Positioning Corsearch as the leading Trademark Solutions and Brand Protection platform. Consistently achieve or exceed sales quota targets. Maintain accurate activity forecasts to hit key revenue goals. Stay current on industry trends, competitor offerings, and evolving customer needs. Lead Engagement: Follow up proactively on leads generated from events, webinars, and content campaigns. Outreach Execution: Run multi-channel sequences (email, phone, LinkedIn) to nurture potential buyers. Event Follow-Up: Convert webinar and event attendees into active sales conversations. Lead Prioritization: Use engagement metrics, account fit, and campaign data to target high-value prospects. Marketing Collaboration: Partn

Req ID: 396333 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IBM Tivoli Support Engineer - REMOTE to join our team in Livonia, Michigan (US-MI), United States (US). IBM Tivoli Support Engineer Role: IBM Tivoli Support Engineer / Application Support Engineer Support Level: L2/L3 Day to Day Responsibilities: Provide L2/L3 production support for IBM Tivoli applications and components. Monitor Tivoli services, agents, servers, jobs, alerts, and system health. Troubleshoot Tivoli application/service failures and connectivity issues. Perform Tivoli service start/stop, configuration changes, agent maintenance, and health checks. Investigate alerts and production incidents using application and OS logs. Perform root cause analysis (RCA) for recurring or critical incidents. Support installation, configuration, patching, upgrades, and maintenance activities. Troubleshoot issues across Linux/Unix servers, databases, network connectivity, filesystem, CPU, and memory . Write and maintain Shell/Python scripts for monitoring, health checks, log analysis, and operational automation. Well versed with IBM Netcool Omnibus, different probes and integration with Tivoli monitoring Work with database teams for Tivoli-related database connectivity and performance issues. Handle incident/change/problem/service-request ticke