Senior & Staff Remote Roles

Job Title: Associate/Senior Associate, DevelopmentEffective Date: August 2026Division: DevelopmentDepartment: Project DevelopmentReports to: Director, DevelopmentDirect Reports: NOLocation: Albany/NYC/Remote (IL/MI/IN)Travel: 20-40% Position Purpose: This role is a full-time, exempt position at the Associate/Senior Associate level, responsible for advancing projects in multiple regions. This role requires an analytical and detailed self-starter to manage internal resources and teams of consultants, as well as supporting the needs of more senior developers. The successful individual will use initiative to progress complex projects and assist in the achievement of development milestones, from greenfield prospecting and acquisition to construction-ready status in support of Key Capture Energy's objectives. This position requires travel to project locations to meet landowners, permitting officials, and local officials. Key Responsibilities: Project Development: leads assigned projects in addition to supporting more senior development team members in completing the following functions: Land and Title: secure site control necessary for project, access, and interconnection. Assist in ordering, reviewing, and clearing titles Permitting: identify applicable local, state, and federal permitting requirements and assist in the preparation and submission of permit applications while maintaining compliance Public Relations and Outreach: assess project needs and work with project team to ex

This is a remote position. Required Technical Skills 12+ years of experience with Oracle E-Business Suite , with significant experience in technical leadership/architecture. Strong expertise in Oracle EBS R12/R12.2 architecture. Deep understanding of Oracle EBS application and database tiers. Strong knowledge of Oracle Database 12c/19c or later. Strong understanding of: EBS architecture Concurrent Processing Forms/Reports OAF WebLogic/OHS AutoConfig ADOP ADPATCH/OPatch EBS cloning EBS upgrades Strong knowledge of Oracle database architecture, performance tuning, RAC, ASM and Data Guard . Strong understanding of enterprise integration patterns and middleware. Experience with Oracle SOA Suite / WebLogic . Experience architecting or supporting Oracle environments on OCI . Strong understanding of HA, DR, backup/recovery and business continuity. Strong SQL/PLSQL knowledge and ability to troubleshoot complex technical issues. Preferred Skills Hands-on experience with Oracle Hyperion/EPM , particularly Planning, Essbase or Financial Management. Experience integrating EBS with Hyperion/EPM . Experience with Vertex Tax Engine / Vertex O Series . Oracle Fusion experience. Oracle WebCenter experience. Oracle Exadata experience. Experience with Oracle Retail applications. Experience with enterprise financial applications including GL, AP, AR, Purchasing and Order Management . Experience with OCI networking, security and cloud architecture. Experience with Python/Shell scripting and infra

This is a remote position. Only LATAM-based candidates (bilingual in Spanish and English) We are seeking a Senior Lead Project Manager to join our digital marketing agency. Our projects range from small businesses to comprehensive digital marketing strategies for large enterprises. As we continue to grow, we are looking for a Senior Lead Project Manager to oversee our dynamic and innovative web development projects and lead the existing project managers and web developers towards delivering exceptional digital solutions. Responsibilities Lead and supervise a team of project managers and developers, ensuring efficient allocation and execution of tasks across project managers and web developers teams. Oversee the project lifecycle from initiation to closure, ensuring that projects meet quality standards, are delivered on time, and within budget. Foster a collaborative environment that integrates the efforts of project managers, developers, designers, and marketing professionals to achieve project objectives and exceed client expectations. Serve as senior management's primary point of contact, providing regular updates on project status, milestones, and any critical issues that need escalation. Implement and refine project management processes and methodologies to enhance team productivity and project outcomes. Conduct performance reviews and mentor project managers and team members, facilitating professional growth and development within the team. Manage stakeholder communicati

About PeopleGrove builds SAAS that helps higher education institutions support students and graduates at every stage of their journey — from experiential learning to career outcomes. Our Engagement Hub connects students, alumni, and staff through mentorship, community, and career networks; and gives platform administrators the tools to run community at scale. The Role We're looking for a Senior Product Manager to drive the strategy for administrator experience of the Engagement Hub — the tools our clients use every day to run mentorship, community, and engagement programs. Your goal will be resolve persistent admin pain-points, close the loop on client-raised needs quickly and visibly, and then go further — by building a roadmap that would automate the workflows admins shouldn't have to run by hand and increase product stickiness, What You'll Do Own the admin experience roadmap for the Engagement Hub: Discovery through delivery, balancing client commitments, strategic bets, and engineering capacity. Build and maintain focus-area roadmaps, prioritizing work based on user value, company strategy, and measurable outcomes . Become the product expert for assigned product areas by understanding workflows, user behavior, technical considerations, and business impact. Resolve persistent platform admin pain-points: identify the workflows that cost admins the most time, quantify them, and ship fixes that measurably reduce administrative effort. Build agents to automate and simplify the

About the Role: Pondurance is looking for a Senior Security Consultant, Continuity and Compliance to join our Compliance Consulting team. In this role, you will lead compliance-focused consulting engagements and serve as a trusted advisor to clients navigating complex cybersecurity, risk, and regulatory requirements. You’ll work primarily independently while collaborating with other consultants and internal subject matter experts as needed. The ideal candidate brings strong experience with regulatory and security frameworks, including HIPAA, PCI DSS, NIST, and CMMC, and has experience applying these requirements across industries such as healthcare, manufacturing, financial services, education, technology, and retail. Responsibilities: Lead and execute multiple client consulting engagements concurrently, ensuring delivery aligns with established scope, timelines, budgets, and quality standards. Lead annual PCI DSS compliance assessments, including SAQs, ROCs, and other applicable validation activities in accordance with PCI SSC requirements and QSA responsibilities. Serve as a Subject Matter Expert (SME) for PCI DSS, NIST, HIPAA, and other applicable security and compliance frameworks, providing accurate, practical, and actionable client guidance. Assess client security programs, technical controls, and regulatory requirements to identify risks, vulnerabilities, compliance gaps, and opportunities for improvement. Develop practical remediation strategies and recommendations al

The Senior Customer Success Manager (Sr CSM) is a key member of our Customer Experience team and is responsible for developing and supporting a strong sense of partnership between Omatic and our top customers. The ideal Sr CSM is a friendly, proactive communicator who can quickly apply critical thinking to solve unexpected challenges. The Sr CSM is an extension of his/her customer’s team, helping them to drive their desired outcomes while maximizing the value of their Omatic solution(s) and is a trusted partner with internal Omatic teams to ensure the voice of the customer is represented in all that we do. What You Will Do: Customer Relationship Management Own and grow a portfolio of the organization's most strategic and complex enterprise accounts, serving as a trusted advisor to senior and executive-level stakeholders and shaping long-term account strategy rather than just managing day-to-day needs. Lead high-stakes account escalations end-to-end, exercising independent judgment to determine resolution paths and coordinating across departments — including at the executive level when necessary — to protect key relationships. Serve as the senior voice of the customer within the organization, influencing how customer needs and concerns are prioritized and addressed at a strategic level. Customer Experience Analysis and Improvement Own NPS and customer health reporting for a strategic book of business, translating data into actionable retention and growth strategies that are sh

The Role ServiceNow 's Digital Experience Strategy team operates at the intersection of product strategy and marketing -- where you define what gets built and why. This is pure product strategy: vision, direction, and strategic thinking that shapes digital experiences for a global enterprise AI leader. ServiceNow launches new products constantly and acquires strategic companies regularly. This role owns two pillars: establishing how product launches reach buyers across our digital ecosystem, and building the playbook for integrating acquired companies' digital presence. You write the strategy and requirements that guide how Product Marketing, UX, Engineering and M&A teams execute. You sit between product, marketing, and technology—translating strategic decisions into clear direction. You build organizational muscle around launch and integration discipline through frameworks and playbooks. Key Responsibilities M&A Digital Integration (80%) The role is foundational — the playbooks, governance, and operating rhythms you build become how ServiceNow integrates every company it buys. Drive M&A digital integration and marketing technology consolidation, unifying disparate properties into a single ecosystem Partner with teams to assess operational readiness and execution risk: systems landscape, team capacity, process maturity, and the cost and timeline to remediate what you find Develop the digital strategy for post-acquisition (login/portal integration, rebranding, tech

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. Responsibilities Own core central financial processes with accuracy and speed. Lead the systems roadmap — evaluate, implement, and optimise the finance systems stack (ERP, planning, reporting, consolidation, automation tools) so the function runs on best-in-class tooling. Drive AI transformation — identify where AI can replace manual work (month-end close, consolidation, accounting, reconciliation) and lead the implementation of those solutions Bridge finance & technology — work hand-in-hand with engineering/data teams to build and deploy the tools that make finance faster and more accurate. Improve processes — redesign workflows end-to-end: from data capture to reporting, from AP/AR to close, from planning to insight. Set standards — build the governance, controls, and documentation that keep a fast-moving, modern fin

About Provectus Provectus is an AWS Premier Partner and an Anthropic Strategic Partner , working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements. Where this role sits You will work in a small, senior pod alongside an FDE and an FDX, Forward Deployed Executives (FDX) own the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs. Forward Deployed Engineers (FDE) embed with a client, map the client workflow, identify the business problem underneath it, design and build a working AI solution, present to the client, and transfer the knowledge to the client's team. Owns technical direction of the whole solution.

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Solutions Architect, you will be part of the Professional Services team within Customer Success, working in direct partnership with our Public Sector customers. In this role, you will lead implementations and empower customers to use Chainguard in order to build secure software. You will embody our company value, “We are customer obsessed” by ensuring the customers are our top priority in the implementation and onboarding lifecycle. As the closest technical team member in contact with our customers, you not only are the “face of Chainguard ” to our end users, you will also directly collaborate and innovate with the Product and Engineering teams to ensure we are supporting and continuing to build solutions that our customers love. What you’ll do: Lead technical implementations and drive adoption of Chainguard images, helping Public Sect

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company! Recorded Future is seeking a Senior Product Manager to own and advance takedown capabilities within our Digital Risk Protection portfolio. This is a high-impact individual contributor role with broad ownership and visibility across a critical area of the business. The work sits at the intersection of cybersecurity, product development, automation, external partnerships, and business strategy, with the opportunity to shape how Recorded Future delivers and scales takedown outcomes globally. What You’ll Do: Own the strategy and roadmap: Define the vision, priorities, and operating model for takedown capabilities within Digital Risk Protection. Strengthen service delivery: Assess current workflows, performance, escalations, and customer pain points, then drive immediate and sustained improvements. Scale the capability: Prioritize the highest-impact takedown types and translate complex operational requirements into scalable product workflows. Design the operating model: Partner with Engineering and AI teams to improve validation, evidence collection, authorization, submission, monitoring, escalation, verification, and reporting, including where automation or human review is required. Establish safeguards: Work with Legal and external experts to address authorization, false positives, liability, policy requirements, and region

About the Team Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled product expertise and customer experiences, we collaborate with customers to identify and address complex technical challenges, improve operational efficiency, and maximize their investment in Rubrik . We are 100% focused on customer success, operational excellence, and empowering our team members to grow, lead, and innovate. About the role Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realization, and operational efficiency. Beyond managing high-stakes client engagements, you will serve as an expert in project management within the organization helping to mentor and coach other Project Managers and actively contributing to the development, refinement, and scaling of our PMO governance model, processes, and delivery frameworks. What you'll do As a Senior Project Manager in our PS Organization, you will drive impact across three core areas: Delivery Excellence, Leadership & Mentorship, and Practice Enablement. 1. Project & Client Delivery Excellence Drive Complex Engagem

About Us: Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems. We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications. The Role: We are seeking a Lead Salesforce Architect to own both the architecture of our Salesforce platform and the team that builds on it. Salesforce is the system of record for how Datacor sells, services, and renews across a growing portfolio of business units. You will set the architectural direction, define the standards, and make the design decisions that ensure the platform scales with the business and doesn’t constrain. This is a hands-on leadership role reporting to the VP of IT & CISO. You will lead a team of internal administrators and external partners, growing the internal team as the platform does. This role will partner with leaders across Sales, Marketing, Customer Service, Finance, and Operations to

Are you passionate about technology and enjoy explaining complex solutions in a way that everybody gets excited? If so, read on! About Picus Picus Security, the leading exposure validation company, proves what attackers can exploit and what your defenses stop, then closes real gaps with ready-to-deploy fixes and revalidates to confirm at the machine speed that today’s AI threats demand. The Picus Platform spans Picus Autonomous Penetration Testing, Picus Breach and Attack Simulation, and Picus Exposure Validation, unified by Picus Swarm, a swarm of AI agents that runs the whole validation loop continuously with human oversight. With 75+ integrations, it reaches across on-prem, hybrid cloud, and endpoint environments. Trusted by many Fortune 500 enterprises, Picus was named a 2025 Gartner Peer Insights Customers’ Choice for Adversarial Exposure Validation and is recognized as an Innovation Leader in the Frost Radar for Automated Security Validation. About The Role If you're a results-driven person with an entrepreneurial mindset, who takes the initiative and thrives in a dynamic environment, then this is a great opportunity to play a pivotal role in a fast-growing cyber security company. We are looking for a smart and driven leader to have a direct impact on the future of our business by helping to influence global adoption of our award-winning Picus Security Validation Platform. We are looking for a dynamic individual contributor to drive key initiatives and elevate our Produ

Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca 's rapid growth. If you align with our core

About HowGood HowGood is an independent research company with the world's largest database on product sustainability. With more than 33,000 ingredients, chemicals, and materials assessed, HowGood SaaS and impact data offerings help leading brands, retailers and investors improve their environmental and social impact. Through in-depth, ingredient-level insights into factors ranging from greenhouse gas emissions to animal welfare to labor risk, HowGood data powers strategic decision-making for the sourcing, manufacturing, merchandising, and marketing of sustainable products. HowGood was founded with the belief that good information enables good decisions. By illuminating the complex systems that affect our environment, we push organizations to make sustainable products. HowGood is committed to catalyzing change in the food industry, to help create a resilient ecosystem for us and future generations. The Engineering Team The engineering team is at the center of operations at HowGood . We build the applications used by our Fortune 500 customers to make critical decisions, and the tools our Research Team uses to work with large pools of data. The work we do enables customers to see the entire universe of sourcing choices and understand their impact within a greater system. Our team is currently building and evolving our core features in three key directions. We are expanding the capacity and subject matter of our data ingestion to show change over time in carbon emissions, biodive

Within our Government & Institutions and Trade Facilitation activities, SGS partners with governments around the world to strengthen revenue collection, combat fraud, facilitate legitimate trade and support economic development. Our solutions help customs authorities, tax administrations and ministries of finance tackle some of today's most critical challenges: Illicit trade and smuggling Customs fraud and undervaluation Revenue leakage Counterfeit goods Border security and trade facilitation Digital transformation of customs and tax administrations As governments increasingly seek innovative solutions to protect public revenues and modernize their operations, we are looking for an ambitious professional to help shape the future of our Anti-Fraud business worldwide. The Opportunity This is not a traditional product management role. As Senior Service Development Manager - Tax & Customs Anti-Fraud , you will play a pivotal role in defining, developing and expanding SGS ' portfolio of anti-fraud, customs modernization and revenue assurance solutions. You will work at the intersection of: Government transformation Tax and customs administration Trade facilitation Technology-enabled services Business development International public-sector partnerships You will collaborate with senior leaders, government officials, technology providers and commercial teams across multiple regions, with a strong focus on emerging markets and Africa. What You Will Be Doing Drive Global Servi

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. eClinical Solutions is committed to driving innovation in clinical trials through a better approach to data management and data analytics. We use the eClinical Solutions technology platform, elluminate, throughout the data management process to accelerate timelines for our clients and automate manual processes. We believe in a more agile approach to data management using our core technology elluminate - enabling our life sciences clients to proactively manage their clinical programs and make decisions. You will make an impact: As a Senior Clinical Data Manager (Sr. CDM) you will independently act as a study lead and are responsible for the oversight, maintenance, and management of clinical trial database(s) for assigned projects through the full data management process life cycle. You are viewed as the CDM expert and will serve as the primary liaison between eClinical personnel and Sponsor personnel. You will create and oversee the database design specifications, validation, maintenance/data cleaning, and closeout activities of project-specific cl

ENGINEERING LEAD Own the technical vision for your systems. Keep them sound as everything ships. The Role As an Engineering Lead at Counterpart, you are the architect and tech lead for a domain: the claims system, the underwriting platform, the infrastructure layer, or another area where the systems are tightly coupled and need one person keeping them honest. You know how your systems work, how they should evolve, and where they break. You own the technical vision for them. During planning, you partner with a Technical Product Manager to break initiatives into projects and write the high-level technical requirements for each. Before you lock an approach, you check with the other Engineering Leads: is anyone solving something similar, and should we solve it once? During execution, you run the technical review that gates each project, then step back and let the project team build. You come back in when an architectural question surfaces. Together with the other Engineering Leads, you set and maintain Counterpart's technical standards. You are also an engineer. You build, and you can be called on to lead a project yourself. People management is optional in this role, not the default. Some Engineering Leads manage a few engineers; most do not. Either way, you lead primarily through the technical vision, the standards, and the quality of your own work, not through the org chart. YOU WILL Own the Technical Vision for Your Systems Know where each system in your domain is going, how

We are looking for an experienced Cloud Architect who, based on their experience, will ensure the preparation of guidelines for building a secure cloud environment in a multi-account/multi-subscription organization and help teams prepare solutions adapted to cloud migration. Tasks on the project: Building a Landing Zone from scratch in the Azure environment. Proactively managing cloud infrastructure capacity to ensure its scalability and the Bank's future development needs. Solving complex problems affecting the infrastructure by developing and implementing long-term solutions. Installing infrastructure patches and developing refactoring strategies for existing solutions to increase performance and scalability. Developing and implementing new features and services. Supporting Bank teams in migrating new services to the cloud. Developing technical documentation for the delivered solutions. Minimum 2 years of experience in public cloud infrastructure with extensive knowledge of AZURE. Specialized knowledge of DevOps tools (Infrastructure as Code, CI/CD, etc.) and the initiative for continuous improvement of the process in this area. Proficiency in scripting or programming languages (Bash/Python/Golang). Experience working with Linux/Windows-based systems, especially security and performance optimization. At least 2 years of production environment experience in management and troubleshooting related to

Form Health is a virtual obesity medicine clinic delivering physician-led, evidence-based care for obesity and related cardiometabolic conditions. Obesity affects more than 40% of U.S. adults, and as GLP-1 medications reshape the field, Obesity and Cardiometabolic Medicine is in a period of rapid growth and opportunity. Form Health is at the forefront of that shift, building a clinical model that combines rigorous, personalized medical care with the technology to make it accessible at scale. Every Form Health patient works closely with a dedicated multidisciplinary Care Team, including board-certified physicians (many ABOM-certified, and endocrinologists), advanced practice providers, and Registered Dietitians who together deliver comprehensive, one-on-one treatment that includes nutrition, behavioral health, physical activity, and FDA-approved medication, if appropriate. Through our mobile app, patients engage in regular video visits along with text messaging, photo journaling, and personalized educational content. We hold ourselves to the highest standards of clinical care and to treating every individual with empathy and respect. Founded in 2019, Form Health is a venture-backed, mission-driven company partnering with leading employers and health plans to expand access to high-quality, guideline-based obesity and cardiometabolic care nationwide. We're deeply invested in our core value of putting patients first, and equally committed to building a culture where every employe

VGS is the world's leader in payment tokenization. Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more. We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities. VGS provides processor-agnostic tokenization solutions via secure universal token vaults, iframes, mobile SDKs, tokenization proxies, APIs, and data orchestration tooling to support payment acceptance, card issuance, PII and bank account tokenization, and other payments value-added services. Some of the use cases we enable include multi-processor Network Tokenization, Account Updater, payment orchestration, secure settlement file processing, 3DS, and Risk provider connectivity. VGS is looking for a Senior Engineering Manager (US-only) to lead our Payments Acceptance team. This is a backend-heavy leadership role focused on expanding our Value-Added Services (VAS)—the high-impact products built on our flagship platform, including Network Tokens, Account Updater, 3DS, and Account Validation. Reporting to the Senior Director of Payments Acceptance, you will lead an autonomous team of 8–10 engineers. You will work hand-in-hand with Product Management, the CTO, the

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Identity at Affirm is mission-critical; it is the very first step of the customer journey and the foundation of global expansion. The International Expansion Unit (IEU) owns Identity for every market outside North America, placing our team at the center of Affirm ’s global strategy. We are responsible for ensuring Affirm can enter and scale in new markets while operating compliantly across diverse regulatory environments. Our scope includes building and expanding Identity Data Management, KYC Verification, and Decisioning capabilities, while driving architectural changes that impact Identity services globally. We don’t just execute; we influence the core platform’s evolution to support new risk models and market dynamics. Operating at the intersection of technical depth and regulatory complexity, we directly impact approval rates, conversion, and fraud exposure. By joining this team, you will shape the foundational processes that unlock revenue and build customer trust on a global scale. What You'll Do · You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. · You will collaborate across teams in the product development lifecycle by collaborating with product management, design & anal

Senior Support Engineer Company Overview At Eon , we’re transforming cloud backups into useful assets for the first time ever. Backed by prominent investors and industry leaders, our groundbreaking Cloud Backup Posture Management (CBPM) platform offers instant visibility and access across all cloud environments, turning every backup into a searchable, accessible tool. We’re an ambitious, collaborative team driven to redefine what’s possible in cloud technology. Join us, and see how your contributions can directly shape the future of backup. Position Overview As a Senior Support Engineer, you will join a global team dedicated to delivering exceptional technical support. You'll troubleshoot customer issues using logs, networking, system administration, and facilitate documentation updates. When needed, you'll create custom solutions and scale our support offerings through coding and scripting. Key Responsibilities Responsible for technical customer support experience within the Eon product Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams Identify cases that require escalation (either technically or strategically) Create, maintain, and coordinate incident management requests to product or engineering Design and implement solutions that scale the support offering through automation Participate in on-call rotation for after-hours, holiday, and weekend support coverage Qualifications