Entry-Level & Mid Remote Jobs

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better. Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future. Position Summary The Principal AI Solutions Engineer is a hands-on individual contributor responsible for designing, building, and deploying production-ready AI solutions, with a strong focus on AI agents that reason, use tools, and complete end-to-end business tasks. The Principal AI Solutions Engineer sits within the AI / Digital Center of Excellence (CoE) and partners across the enterprise to convert real workflows, SOPs, and decision logic into secure, scalable AI-driven

About the Founder Institute : The Founder Institute (FI) is the world's largest pre-seed startup accelerator. We’ve helped launch over 7,000 companies in 200+ cities globally, which have raised in total over $1.75BN of funding. We’re looking for Local Leaders to join our global FI network of 500+ Local Leaders and 35,000+ Mentors in 90+ countries and become a FI chapter leader in your city. Our HQ team is based in Silicon Valley and have remote team members across Colorado, New York, Pennsylvania, Bulgaria, India, the U.K, and Brazil. Our success has been documented in the New York Times, BusinessWeek, Forbes, TechCrunch,and more. About the Role: Lead a Startup Accelerator with the Founder Institute . Become a Local Leader of the Founder Institute startup accelerator and launch global tech businesses in your city and country. As a Local Leader, you will: Be a Leader in your startup ecosystem Manage the operations of a 4-month startup accelerator Run regular online webinars and in-person networking events Recruit mentors and investors to help your startups Mentor early-stage entrepreneurs Get equity in the startups you help Compensation: this role is part-time (6-8 hours per week) and is compensated with equity only. TO APPLY: Fill in the Local Leader application here: Originally posted on Himalayas

About Cupix Cupix is a leading provider of 3D reality capture and spatial intelligence solutions, serving construction, facility management, and engineering markets. We've achieved impressive growth over the past few years, doubling our revenue year-over-year. Our flagship platform Cupix Works serves mid-market and enterprise clients, while our new SaaS product Cupix Vista is poised to democratize 3D reality capture for a broader market including architects, engineers, surveyors, and SMB construction companies. The Opportunity We're seeking a Product Led Growth Marketing Manager to spearhead the commercial launch of Cupix Vista in 2026 and build our PLG engine from the ground up. This role will be instrumental in our expansion strategy, initially focusing on Cupix Vista's go-to-market and eventually scaling PLG methodologies across our entire customer portfolio. You'll work directly with our VPof Marketing and Product Owners and have significant autonomy to build and execute growth strategies that drive our ambitious customer acquisition goals. Key Responsibilities Product Launch & Go-to-Market Lead the commercial launch strategy for Cupix Vista in 2026, transitioning from beta to full market release Develop and execute PLG playbooks for onboarding, activation, and conversion optimization Create and manage in-product marketing campaigns and user journey touchpoints Design and implement free trial strategies to maximize user acquisition and conversion Growth Operations &am

What you will do: As an independent contractor, you will be working from home as a freelance transcriptionist, making an accurate text document of the contents of audio, video, typed or handwritten material. We transcribe oral history interviews (with WWII veterans, women in academia, farmers, midwives…), focus groups, financial forecasts or quarterly reports, tech webinars, commencement addresses, interviews about NGO work, educational reform or health care access, or anything else you could think of, and even occasionally TV shows. We don't do medical transcription. This project is specific to the textile industry and we are seeking individuals with this experience or background. Who we’re looking for: Fast and accurate typists (minimum of 80 wpm), who can deliver files within 24 hours or less for an hour-long file. People with a wide range of interests or educational experiences. As the subject matter varies broadly, it’s easier to understand the flow of conversation when you have some context for what is being discussed. Transcriptionists who are fluently bilingual or multilingual are always welcome. Requirements Strong language, style, and punctuation skills, and the capability and willingness to follow our in-house style manual as well as project-specific instructions. Ability to verify names and terms via brief internet research. Much of the work we do is for archives, so these transcripts will become part of a historical record and need to be of high quality to reflec

What you will do: As an independent contractor, you will be working from home as a freelance transcriptionist and translator, making an accurate text document of the contents of audio, video, typed or handwritten material. We transcribe oral history interviews (with WWII veterans, women in academia, farmers, midwives…), focus groups, financial forecasts or quarterly reports, tech webinars, commencement addresses, interviews about NGO work, educational reform or health care access, or anything else you could think of, and even occasionally TV shows. We don't do medical transcription. Who we’re looking for: U.S. Citizens or U.S. Resident Alien as described on IRS form W-9. Bilingual transcriptionists/translators of Spanish and English. Fast and accurate typists (minimum of 80 wpm), who can deliver files on deadline without question. People with a wide range of interests or educational experiences. As the subject matter varies broadly, it’s easier to understand the flow of conversation when you have some context for what is being discussed. Requirements Strong language, style, and punctuation skills, and the capability and willingness to follow our transcription style manual as well as project-specific instructions. Ability to verify names and terms via brief internet research. Much of the work we do is for archives, so these transcripts will become part of a historical record and need to be of high quality to reflect that permanence. What you will need A reliable internet conne

About Avaaz Avaaz is an international campaigning and advocacy organisation that provides its global membership of almost 70 million people with opportunities to make our world a better place. We’re one of the world’s largest online global campaigning movements, with people from every corner in the world taking action to close the gap between the world we have and the world most people everywhere want. This includes protecting human rights worldwide, supporting indigenous struggles, saving our planet from climate change and other threats, and fighting to stop disinformation and other cyber threats from undermining our democracies. Our model enables people to channel their voices into a powerful collective force at tipping point moments to impact the pressing global challenges of our time, from climate and ecological collapse to human rights abuses and the dismantling of democracy. Avaaz is funded through small donations from individual Avaaz members, no big money from governments or corporations. This keeps us independent and allows us to keep a laser focus on doing what the world needs. Language Associate (Dutch) - Part-Time Position (Approx. 20 hours/week) This is an exciting consultant position that offers a unique opportunity to support large-scale social change efforts. Language Associates bring Avaaz to millions of people each week by translating Avaaz campaigns from English into key languages and rewriting them to be fitting to local contexts. This role requires strong

Director, Client Experience (Director, CX) About the Role The Director, Client Experience (Director, CX) leads 4-6 Client Experience Managers (CXMs), ensuring high-quality account management and strategic client engagement. This role focuses on driving client satisfaction, retention, and revenue growth through effective portfolio management and team leadership. The Director, CX collaborates with the other Director, CX and leadership team members to align client experience initiatives with company objectives while addressing critical gaps in value communication, automation adoption, and internal knowledge sharing. Director, CX reports to the CEO. Key Responsibilities Team Leadership & Development Manage, coach, and develop a team of CXMs to deliver exceptional client experiences and achieve business goals Provide mentorship and career development opportunities to CXM team members Hold teammates accountable to established KPIs and maintain high standards of performance Develop systems to enhance team scalability and manage larger client portfolios effectively Value Communication & ROI Demonstration Lead initiatives to improve the team's ability to communicate clear ROI and value metrics to clients beyond traditional performance indicators Develop standardized frameworks for conveying campaign impact, cost savings, and business growth outcomes Train CXMs on utilizing comprehensive metrics to demonstrate value through data-driven insights and client-specific success stori

At In Tandem , we build technology that helps families manage everyday routines and navigate life’s biggest transitions. Through our four brands—OurFamilyWizard, Cozi, FamilyWall, and Custody Navigator—we help families stay organized, communicate well, and foster healthy childhoods. We believe technology should strengthen relationships and make daily coordination less complicated. Everything we create is designed to lighten the mental load, reduce conflict, and support families through big and small moments. If you want your work to make a real difference in the daily lives of parents and kids, In Tandem is the place where your impact will truly matter. As an Analytics Engineer (Finance & Modeling) , you'll own the metrics, reporting and reconciliation our financial decisions rest on, turning subscription and transaction data across OurFamilyWizard, Cozi, FamilyWall and Custody Navigator into numbers the business can defend. As that foundation becomes automatic, the work shifts toward forecasting and modeling. You won't start from scratch. Our dbt project is live on Databricks with a star-schema finance mart in production and documented in Unity Catalog. What's missing is the layer on top, and that layer is yours. We also run an internal AI agent that answers business questions in Slack off the semantic layer, so every metric you define and test becomes a question Finance can ask directly rather than queue. What you'll accomplish: Governed metrics. Add the definitions the

Cozen O’Connor’s Philadelphia office has a unique opportunity for a REMOTE Docketing Specialist who will be responsible for providing comprehensive litigation and non-litigation calendaring services to the firm, including calendaring for all assigned matters, adhering to firm calendaring procedures and processes for these matters, and facilitating firm compliance with firm calendaring policies and protocols to minimize risk of missed deadlines. Responsible for quality-checking of calendar reports. We currently offer a remote work schedule, We ask that associates be available Monday-Friday from 9am-5pm EST. Come and work with one of the top 100 law firms in the country. Originally posted on Himalayas

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk-inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescript

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. Beacon Biosignals is seeking a Manager, Clinical Study Operations to lead a team within our Clinical Study Operations (ClinOps) group. ClinOps is responsible for the end-to-end execution of Beacon's internal and external device-based clinical trials — from feasibility and site start-up through recruitment, enrollment, data collection, monitoring, and close-out. In this role, you will manage a group of direct reports across Clinical Study Operations, overseeing the ClinOps activities on the studies they run — from feasibility and site start-up through data collection, monitoring, and close-out. You will set clear expectations, coach day-to-day execution, escalate risks to leadership before they become problems, and step in directly when a study needs it. Beyond study oversight, you will personally own and drive domain-level ClinOps goals and initiatives — proces

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. We are seeking a Clinical Trial Operations Associate to join us in our mission to make brain monitoring easily accessible, interpretable, and actionable. In this role, you will collaborate with clinical research sites, project teams, and internal stakeholders to support the deployment of Beacon’s devices in clinical studies. This role focuses on study startup, site management, and live-study monitoring, ensuring the highest quality standards and compliance with regulatory requirements. This role is fully remote anywhere in the Pacific or Mountain Timezones in the U.S. and will require up to 5% travel. Beacon's robust asynchronous work practices ensure a first-class remote work experience, but we also have in-person office hubs available located in Boston, New York, and Paris. What success looks like Collaborate with project teams to support study startup activi

Join our mission to provide governments with exceptional experiences so they can do the same for their communities! What do we do?💥 We empower governments to deliver exceptional citizen experiences. Check out our ‘About Us’ page for a deep dive into our product and what makes us exceptional. How will you help us make an impact? 👩‍💻👨‍💻 Reporting to the Delivery Practice Manager, the Implementation Consultant is highly detail-oriented, an expert in translating business requirements into solution configuration, and an expert communicator and presenter. You will work on confirming customer requirements and translating them into an effective process within the Clariti Solution. You will work with a team of both Clariti and System Integrator (SI) partner resources dedicated to successful project implementations and delivering exceptional customer experiences. You will be comfortable and confident in navigating and configuring our solution and demonstrating proof-of-concept and final solution deliverables to Clariti , partner, and customer audiences. You will play a pivotal role in delivering our solution implementations by leveraging your expertise in the Clariti solution and the various implementation methodologies. As an Implementation Consultant at Clariti , you’ll get to : Functional Analysis & Solution Design Perform business assessments to identify and document client requirements regarding Clariti Software products and functionality to ensure efficient software solu

Are you driven by innovation and helping customers solve complex business challenges with technology solutions? If so, consider joining the MultiTech team! MultiTech is a global company with a 50+ year legacy of designing and manufacturing connectivity solutions for a broad range of industries. We are gearing up for the next phase of our journey and are seeking top talent to bolster our team. Our people are our greatest asset and we’re focused on making MultiTech the employer of choice in the industry. SUMMARY: The Vice President of Channel Sales will develop and execute MultiTech ’s indirect sales strategy through strategic partnerships, distributors, resellers, system integrators, and other channel partners. This executive leader drives revenue growth, expands market presence, and strengthens partner relationships to drive our strategy. The VP of Channel Sales will build and lead a high-performing channel sales organization, with whom they will establish partner programs, and collaborate across the business to maximize customer experience and sales. ESSENTIAL DUTIES AND RESPONSIBILITIES: Channel Strategy & Business Growth Develop and execute a comprehensive channel sales strategy that supports company growth objectives. Identify, recruit, onboard, and develop high-value channel partners. Expand market penetration through strategic partner relationships and indirect sales channels. Establish annual channel revenue targets, forecasts, and growth plans. Analyze market tren

The Senior Business Development Executive is responsible for generating high-quality new business opportunities for the Unit4 Financials by Coda New Business team in France. The role will focus on identifying target organisations, engaging senior decision-makers and creating qualified sales opportunities that can be progressed by the New Business sales team. This is a proactive, outbound-focused role for someone who is comfortable opening doors into new organisations, developing relationships with senior finance stakeholders and creating opportunities in a market where establishing new customer relationships is a key priority. Accountabilities & Responsibilities Generate qualified new-business opportunities for the Coda France New Business team. Proactively prospect into agreed target accounts and market segments. Research organisations to identify appropriate companies, stakeholders and potential business drivers. Engage senior finance stakeholders including CFOs, Finance Directors, Financial Controllers and Finance Transformation leaders . Use telephone, email, LinkedIn and other appropriate channels to create engagement with prospective customers. Develop personalised outbound campaigns and messaging rather than relying solely on high-volume prospecting. Understand the prospect's current finance environment, challenges and priorities sufficiently to identify potential opportunities for Coda. Qualify prospects against agreed criteria before passing opportunities to the

2Brains is a technology consultancy that drives the growth and evolution of leading organizations in Latin America. We design and build the digital future of our clients through a deep and strategic integration of business, experience, and technology, turning complex challenges into real impact. Today, 2Brains is part of Acid Labs, one of the region's leading tech consultancy and innovation groups. This acquisition strengthens our value proposition, expanding our scale, technological capabilities, and regional presence, and allows us to support our clients with more robust, agile, and high-impact solutions throughout their transformation cycle. We have a multidisciplinary team of over 250 specialists in strategy, design, technology, data, and artificial intelligence. We combine strategic vision with execution excellence to create technology platforms, digital products, and omnichannel experiences that scale, generate efficiency, and improve the relationship between organizations and their users. At 2Brains, we don't just advise: we design, prototype, implement, and scale. We work as strategic partners to our clients, helping them accelerate decision-making, reduce risks, and capture tangible value through digital innovation. The Engineering Team Lead at 2Brains must technically lead a squad, ensuring engineering excellence, system reliability, and execution at

2Brains is a technology consultancy that drives the growth and evolution of leading organizations in Latin America. We design and build the digital future of our clients through a deep and strategic integration of business, experience, and technology, turning complex challenges into real impact. Today, 2Brains is part of Acid Labs, one of the region's leading tech consultancy and innovation groups. This acquisition strengthens our value proposition, expanding our scale, technological capabilities, and regional presence, and allows us to support our clients with more robust, agile, and high-impact solutions throughout their transformation cycle. We have a multidisciplinary team of over 250 specialists in strategy, design, technology, data, and artificial intelligence. We combine strategic vision with execution excellence to create technology platforms, digital products, and omnichannel experiences that scale, generate efficiency, and improve the relationship between organizations and their users. At 2Brains, we don't just advise: we design, prototype, implement, and scale. We work as strategic partners to our clients, helping them accelerate decision-making, reduce risks, and capture tangible value through digital innovation. The Backend Engineer at 2Brains must focus on designing, building, and scaling robust APIs and data-driven services, ensuring sound business logic

2Brains is a technology consultancy that drives the growth and evolution of leading organizations in Latin America. We design and build the digital future of our clients through a deep and strategic integration of business, experience, and technology, turning complex challenges into real impact. Today, 2Brains is part of Acid Labs, one of the region's leading tech and innovation consultancy groups. This acquisition strengthens our value proposition, expanding our scale, technological capabilities, and regional presence, and allows us to support our clients with more robust, agile, and high-impact solutions throughout their transformation cycle. We have a multidisciplinary team of over 250 specialists in strategy, design, technology, data, and artificial intelligence. We combine strategic vision with operational excellence to create technological platforms, digital products, and omnichannel experiences that scale, generate efficiency, and improve the relationship between organizations and their users. At 2Brains we don't just advise: we design, prototype, implement, and scale. We work as strategic partners to our clients, helping them accelerate decision-making, reduce risks, and capture tangible value through digital innovation. What challenges will the Full Stack Developer face? Development of new features and system maintenance. Resolution of reported issues and bugs. A

2Brains is a technology consultancy that drives the growth and evolution of leading organizations in Latin America. We design and build the digital future of our clients through a deep and strategic integration of business, experience, and technology, turning complex challenges into real impact. Today, 2Brains is part of Acid Labs, one of the region's leading tech and innovation consultancy groups. This acquisition strengthens our value proposition, expanding our scale, technological capabilities, and regional presence, and allows us to support our clients with more robust, agile, and high-impact solutions throughout their transformation cycle. We have a multidisciplinary team of over 250 specialists in strategy, design, technology, data, and artificial intelligence. We combine strategic vision with operational excellence to create technological platforms, digital products, and omnichannel experiences that scale, generate efficiency, and improve the relationship between organizations and their users. At 2Brains we don't just advise: we design, prototype, implement, and scale. We work as strategic partners to our clients, helping them accelerate decision-making, reduce risks, and capture tangible value through digital innovation. The 2Brains Platform Engineer must design and maintain secure and scalable infrastructures that boost team speed and efficiency

2Brains is a technology consultancy that drives the growth and evolution of leading organizations in Latin America. We design and build our clients' digital future through a deep and strategic integration of business, experience, and technology, turning complex challenges into real impact. Today, 2Brains is part of Acid Labs, one of the leading tech and innovation consulting groups in the region. This acquisition strengthens our value proposition, expanding our scale, technological capabilities, and regional presence, and allows us to support our clients with more robust, agile, and high-impact solutions throughout their transformation cycle. We have a multidisciplinary team of over 250 specialists in strategy, design, technology, data, and artificial intelligence. We combine strategic vision with execution excellence to create technological platforms, digital products, and omnichannel experiences that scale, generate efficiency, and improve the relationship between organizations and their users. At 2Brains we don't just advise: we design, prototype, implement, and scale. We work as strategic partners to our clients, helping them accelerate decision-making, reduce risks, and capture tangible value through digital innovation. The Junior Back-End Software Engineer at 2Brains must build and scale reliable, secure, and data-driven backend services, delivering...

Opening: We are revolutionizing the Media industry with cutting-edge technology for probing, monitoring, and high-quality visualization of IP workflows. With over 250,000 monitoring points worldwide, our Realtime Media Performance Platform is trusted by the largest media companies on the planet across Live Production, Playout, Distribution, and OTT. We’re a fast-growing, forward-thinking company built on transparency, innovation, and a team-player culture. Every team member makes a meaningful impact — we go beyond the job description to drive excellence. About the Role We’re looking for a Sales Operations Admin to join our global team and play a key role in scaling and optimizing our sales processes. This role is based in the Philippines and requires availability to work US business hours to support our North American sales leadership and teams. You’ll be the backbone of our order-to-fulfillment operations, drive forecast accuracy, and enable Sales through data and operational excellence. This role is ideal for someone highly organized, tech-savvy, and comfortable working cross-functionally in a global environment. Woring Hours: 9 - 6 ES What You’ll Be Doing: Order Fulfillment & Licensing Review and process purchase orders to ensure accuracy and compliance Coordinate US license delivery ( cloud keys) Manage the full order lifecycle across regions, tracking open cases and collaborating with Sales, TechOps, and Support Lead regular syncs with Sales to clean pipelines and st

Overview: We are seeking a Technical Support Representative to provide remote software troubleshooting and support for a company utilizing the ServiceTitan platform. Key Responsibilities: Provide remote technical support to users experiencing software or system-related issues. • Troubleshoot platform errors, configuration problems, and user access issues. • Assist users with system navigation, workflows, and best practices. • Support the onboarding and implementation of new users or teams onto the platform. • Document issues, troubleshooting steps, and resolutions in the ticketing system. • Escalate complex technical issues when necessary while ensuring proper follow-up. • Collaborate with internal teams to resolve recurring technical challenges and improve processes. • Maintain a high level of customer service while supporting users in a remote environment. Required Qualifications: Previous experience in technical support, helpdesk, or software support roles. • Strong troubleshooting and problem-solving skills. • Experience supporting SaaS platforms or business software applications. • Excellent written and verbal communication skills. • Ability to clearly explain technical concepts to non-technical users. • Ability to manage multiple support requests in a fast-paced environment. • Proficiency with the ServiceTitan platform. About 1840 & Company 1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propellin

Purpose of Role: The purpose of this role is to build and sustain consistent social media momentum that actively supports demand generation across the middle and bottom of the funnel. This is a hands-on position responsible for creating and distributing social content that increases visibility, reinforces key narratives, and connects channels in a way that warms the market and drives inbound interest. The role exists to create a reliable signal through social platforms, ensuring ongoing presence, narrative saturation, and alignment with broader growth objectives. Responsibilities: Podcast Growth & Spokesperson Role Help take Disruption Interruption to the next level as a growth engine (not a vanity podcast) Serve as an on-air spokesperson when needed (segment intros, conversations, special episodes) Represent the company confidently on mic, on camera, and online Be comfortable speaking with founders, executives, and high-profile guests Turn each episode into a coordinated TOF campaign (clips, social, email, landing pages, nurture) Top-of-Funnel Strategy & Execution Build and run TOF strategy across social media platforms Lead social efforts across LinkedIn, X, Instagram, YouTube, and emerging platforms Create awareness campaigns that warm inbound leads before sales engagement Coordinate with PR, leadership, and sales on narratives and timing Repurpose content intelligently (not copy/paste) Actively engage publicly to extend credibility, reach, and trust Skills/Traits

Job Title: Customer Service Representative Department: Customer Service Location: Remote Employment Type: Project-Based (Until October 2025) Schedule: Shifting and rotating schedule, possible work on weekends on EST time zone. Salary: USD per hour Job Summary: We are seeking a Customer Service Representative with excellent communication skills, a strong customer service mindset, and the ability to handle inquiries, order processing, and escalations. This role requires critical thinking, problem-solving skills, and attention to detail to assist customers across multiple channels, including voice, email, voicemail, social media, and e-fax. Key Responsibilities: Customer Service – Voice Support Assist customers with basic product questions, order processes, shipping details, and website guidance. Provide updates on existing orders, assist with creating customer accounts, and help place standard orders. Handle escalated customer concerns and ensure satisfactory resolutions. Customer Service – Non-Voice Support Manage communication via voicemail, e-fax, email, Bazaar reports, and social media escalations. Respond promptly and professionally to customer inquiries and complaints. Ensure accurate documentation of interactions and resolutions. Customer Account Management Assist in managing Reseller Accounts by setting up new accounts in M3. Support UPS Claims by researching lost packages, initiating traces, and assisting with claims processing. Outbound Lead Generation Identify new po