Lien Resolution Coordinator

Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. We are looking for proactive, results-driven individuals to join our dynamic team. Zipliens is improving how we handle Single Event lien resolution, building new workflows, tools, and reporting so we can keep delivering great outcomes for our customers as we grow. This role is part of a small, focused team that works directly with a select group of customers, and what we learn will help shape how we handle Single Event work across the company. As a Lien Resolution Coordinator, you’ll work alongside Lien Resolution Strategists to keep files moving from intake through resolution. You’ll handle lien requests and follow-ups across agency and payer portals, review documentation and spot issues early, support customer communication, and take on file steps delegated by the Strategists. You’ll also help build the team’s workflows, including for your own role, and test new tools as they’re introduced. This role is a good fit for someone with lien resolution or related experience who is detail-oriented, customer-focused, and curious about how work can be done better. It offers hands-on exposure to the full lien resolution process, working closely with experienced Strategists. Requirements Responsibilities: File Support Request liens and handle follow-ups with agencies, lienholders, and payers, including portal-based work for Medicaid, Medicare, and other agenci