LogicMonitor Administrator

The XTIUM global team is made up of a group of diverse and talented professionals who are all driven by the same goal: excellence and continuous improvement. We are all about embracing challenges, keeping the lines of communication open and working together. We take ownership of our work, focus on learning and growing and hold ourselves accountable to our colleagues and customers. Together, we strive to push boundaries, make an impact and inspire each other to reach our full potential. Job Description: What You Will Do LogicMonitor Platform Administration Manage day-to-day administration of the LogicMonitor platform, including user management, monitoring configurations, device onboarding, dashboards, and alerting. Process MACDs (Moves, Adds, Changes, Deletes) across devices, groups, configurations, etc. Validate, troubleshoot, and resolve LogicMonitor platform issues; escalating to vendor support when necessary. Maintain data consistency, accuracy, and hygiene within the platform. Build reports for clients and internal Service Delivery staff. Research, update, and maintain 1000’s of device DataSources across the platform to ensure health and to maintain updated requirements across all hardware. Design, build, and maintain LogicMonitor to ITSM (ServiceNow) workflows, integrations, and automations. Experience with LogicModules. Awareness of upcoming and current LogicMonitor functionality including LM Envision and Edwin AI (correlation, automation, and agentic agents). Monitorin