Sr Application Admin 4597

World Vision is hiring a Senior Applications Administrator to serve in the Marketing Division. At a Glance Role: Senior Applications Administrator Reports to: Director of Information Systems Location: Remote Required Experience: Bachelor's degree in information systems or other related fields preferred. In addition to above: Requires three to five years of experience administering applications in an enterprise environment. Requires in-depth knowledge and experience with multiple enterprise applications. Work Authorization: Must be authorized to work in the U.S.A for any employer. Estimated hiring range: $96,500 - $137,000 The Job We are seeking an experienced and highly motivated Senior Applications Administrator to own and evolve our Freshservice platform and supporting IT service management (ITSM) processes. This role serves as the primary platform administrator for Freshservice, responsible for configuring, optimizing, and automating service management processes across Incident, Request, Change, Asset, and Knowledge Management. The ideal candidate combines strong platform administration expertise with workflow automation, systems integration, and user provisioning experience. This individual will partner closely with IT Operations, Security, Infrastructure, Identity & Access Management, Human Resources, and business stakeholders to improve service delivery, increase operational efficiency, and enhance the employee support experience. Help carry out our Christian organi