Information Systems Engineer 2

About the Team/Role OTR Certification & Technical Testing Lifecycle Coordinate and guide the 90-to 180-day certification lifecycle for assigned merchant and POS vendor portfolios, guiding stakeholders from Initiation and Scope Discovery through Lab/Beta Testing to final Production Release. Create, tailor, and maintain technical test scripts weekly based on specific customer hardware and software profiles (Full Certification vs. Regression Testing), actively troubleshooting authorization or script execution errors daily. Lab Configuration, Connectivity & AI Optimization (Weekly): Configure test environments daily using the eManager Portal to set up test cards, prompts, and velocity limits for assigned regional accounts. Collaborate weekly with client engineering teams to establish secure network connectivity (SSL, VPN, Direct Connect) while proactively adopting AI-assisted diagnostic tools and process automation scripts to optimize manual testing workflows. Data Validation & Quality Assurance (Daily & Project-Based): Execute intermediate to advanced SQL queries on backend tables daily to audit test results, verify transaction outputs, and ensure data integrity against live system logs and Script Workbooks. Champion successful launches by issuing formal Certification Letters and providing hands-on operational support during the critical 30-day post-launch stabilization window daily. Technical Specification Adherence & Operations Support: Serve as a primary t