Financial Counselor Specialist

Our Mission All of us, for each of you, every time. Our Vision Together, serving as the trusted regional healthcare partner. Our Values Listen~Love~Respect~Excel~Innovate At Samaritan, we do more than deliver healthcare—we make a meaningful difference in the lives of our community every day. We’re committed to creating an exceptional workplace where professionals feel valued, supported, and inspired to provide outstanding care to every patient we serve. The Financial Counselor Specialist is responsible for the comprehensive management and monitoring of hospital and clinic account balances, ensuring timely and accurate resolution of patient accounts and collection of payments. Serving as a patient advocate and educator, the Financial Counselor Specialist assists patients in understanding their medical bills, insurance coverage, and available financial resources or assistance programs. This role actively helps patients apply for programs, including Qualified Health Plans, State Medicaid, Financial Assistance Program, payment plans and other government or community-based resources. The Financial Counselor Specialist recommends uncollectable accounts for writeoff, and oversees all collection agency correspondence, maintaining this vendor relationship to ensure compliance and alignment with organizational standards. This position conducts the final review and determination of accounts for outsourcing to a debt collection agency, ensuring that all internal processes and compliance