Telecare Registered Nurse

The VITAS Telecare RN is a member of the interdisciplinary team who is the pivotal person responsible for identifying the physical, psychological, social, and spiritual needs of those patients and families needing assistance after normal business hours. He or she initiates appropriate interventions to the patients and families by utilizing the nursing process, the VITAS Palliative Care Guide, and Telecare Protocols during alternate hours. Provides clinical assessment and intervention utilizing the nursing process, VITAS Palliative Care Guide, and Triage Protocols. Serves as the patient and family advocate by communicating with the attending physicians, long term care facility staff, case managers, and others external to VITAS as necessary. Provides collaboration with LPN/LVN’s. Coordinates all service delivery after hours including patient and family education, dispatching of interdisciplinary visits, and coordination of services with external vendors and resources as needed. Provides support and collaboration with Telecare staff to ensure favorable patient outcomes. Provides bereavement support to families. Documents interactions with patients, families, contacts, and vendors in the patient record to include the assessment, plan of care, caller agreement to the plan, any actions and interventions and the resolution of each patient/family interaction. Reviews all entries in the record made by Telecare LPN/LVN’s and Patient Care Coordinators and ensures compliance with documen