Operations and Account Support Coordinator

Our client is an established Australian specialist in waterproofing, building remediation, and compliance services. With over 20 years of industry experience, they deliver practical, compliant, and end-to-end solutions across strata, commercial, government, and infrastructure sectors. They are dedicated to ensuring long-term protection and regulatory compliance for a diverse portfolio of building assets. They are now seeking to hire an Operations and Account Support Officer to provide critical administrative, project coordination, and compliance support that ensures smooth operational and client-related execution. Job Responsibilities Operations & Account Support Provide day-to-day administrative, scheduling, and operational support to the Chief Operating Officer Assist the Account Manager with client documentation, correspondence, and record keeping Provide administrative support to manage client accounts and service requests Track client deliverables, action items, and follow-ups to ensure timely completion Support the preparation of client reports, updates, and documentation packs Assist with internal operational process documentation and improvements Support invoice tracking and documentation coordination Maintain accurate client, project, and operational records across company systems and filing platforms Project & Site Coordination Assist in tracking project timelines, schedules, deliverables, and progress updates Coordinate communication and email flow between