Medical Assistant - Remote, PRN

Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here. Some roles may be based outside of our Colorado office (remote-only positions). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, FL, GA, ID, IL, KS, MA, MD, MI, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. About the opportunity: Responsible for independently assisting providers and clinical teams with patient care, maintaining patient records, and completing administrative duties that assist in the management of patient care. What you will do: Fields patient phone calls and voicemails promptly and in a professional manner. Addresses patient portal and electronic health record (EHR) messages through the drop box within an acceptable timeframe established by providers and leadership. Communicates with necessary provider or team member regarding patient questions and concerns. Receives patient refill requests and processes appropriately based on appropriate workflow based on qualifying factors for refill. If refill cann