Monitoring Engineer

What success looks like in this role: We are seeking a motivated Monitoring Engineer with 3 years plus of experience, including 2 years plus administering Nagios XI, to join our team. The ideal candidate works independently with minimal guidance, takes initiative to expand and improve monitoring coverage, and is comfortable operating in a mixed Windows/Linux environment. Key Responsibilities: Maintain and administer the Nagios XI platform, including upgrades, patches, plugin updates, backups, and general platform health. Onboard new devices, servers, and services into monitoring as infrastructure grows, ensuring no gaps in coverage. Design, build, and maintain custom checks and monitoring scripts (NRPE, NCPA, SNMP, custom plugins) across Windows and Linux systems. Tune alerting and thresholds to reduce false positives while ensuring real issues are reliably detected. Monitor and optimize platform performance, including capacity, check latency, and database health. Document configurations, runbooks, and processes to keep monitoring logic transparent and maintainable. Partner with IT, network, systems, and application teams to identify monitoring gaps and translate business-critical services into checks. Proactively evaluate new plugins, integrations, and automation opportunities to continuously improve the platform. You will be successful in this role if you have: Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent p