Outbound Agent – Portuguese Market

General Information Location Work at Home Job ID 14236 Job Category Customer Service Representative (CSR) Language Requirement Portuguese Description & requirements Description Transcom is looking for talent like you to join our next-generation CX team! Become an Outbound Agent for a digital bank in the Portuguese market. This role focuses on delivering an excellent customer experience through proactive contact, identifying opportunities, and presenting personalized solutions that add real value. Sound interesting? We look forward to your application. What we have for you! An international and inclusive environment where you feel supported, encouraged, and welcome from day one; Continuous development through our internal learning platforms and external training; Continuous growth opportunities: 90% of our managers and leaders started their careers as customer support specialists; Paid training that will prepare you for the specifics of the role; Corporate benefits and discounts. Join us as an Outbound Agent! You will be on the front line of customer contact, contributing to a real impact at the company level. In this role, you will: Proactively contact customers through outbound interactions; Understand customer needs and expectations; Present relevant solutions that add value; Build positive and long-lasting relationships with customers.