Senior Project Analyst / Black Belt - English B2/C1

Overview Teleperformance is looking for a Senior Green Belt Project Analyst to position our company as the best strategic partner for its clients, by understanding the clients' business strategy and the technological alignment and value proposition that Teleperformance has in its DNA. You will lead innovation and transformation processes through the permanent analysis of available and emerging technologies in the market, ensuring comprehension of current and potential client requirements while aligning them with the strategic vision of the Teleperformance group. You will also be responsible for acting as the engagement bridge between the commercial area, operations, and the Technology Vice Presidency, in order to generate client value propositions and provide Process, Analytics, and Technology solutions to support each of our clients on their transformation journey. Responsibilities Lead initiatives/Business Cases related to the study of data and metrics within Teleperformance CGP operations, which entails consolidating improvement proposals for the same. • Provide long-term strategic value to clients' business needs through continuous process improvement and cost reduction initiatives. • Understand business processes and identify transformation opportunities in current operations, thereby maximizing the p