Lien Resolution Associate
Full-time
Worldwide
Oct 31, 2026
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About the Role
Help injured clients keep more of their settlement. The Ward Law Group is seeking an experienced Personal Injury Lien Resolution Associate to negotiate medical balances and help move settled cases toward disbursement. If you enjoy negotiation, take ownership of your files, and know how to keep a high-volume caseload moving, this role offers the opportunity to make a meaningful difference for clients. What You’ll Do Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures. Review medical bills, verify outstanding balances, and obtain supporting documentation. Submit reduction requests, follow up consistently, and obtain written confirmation of negotiated agreements. Maintain accurate records of balances, negotiations, agreements, and case status in Litify. Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for settlement disbursement. Meet expectations for negotiated reductions, turnaround times, productivity, and accuracy. Refer legal questions and disputed liens requiring legal analysis to the appropriate attorney. What You Bring At least two years of hands-on plaintiff personal injury reductions experience supporting a U.S. law firm. Direct experience negotiating with hospitals and medical providers, with the ability to explain your strategies and results. Experience independently managing a high-volume reductions caseload from balance verification through written agreements and closing coo