Player Protection Analyst

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And above all, they come for the that exhilarating feeling where anything can happen. Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back. We’re building something special at Grosvenor Casinos. Join us and be part of it. This is a fully remote position, working five days out of seven, with every weekend forming part of your normal working pattern. For the first 12 weeks, you’ll complete your training at our Sheffield office, Monday to Friday. Your usual working hours will be 08:00–16:00 or 09:00–17:00. As a Player Protection Analyst, you will apply a range of investigative techniques to identify customer risk and develop a comprehensive view of individual behaviour and background to support venues in making informed enhanced due diligence decisions. You will analyse customer activity, identify risk indicators, escalate cases requiring further review, and produce