Medical Professional Liability Claims- Healthcare

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. We are excited to announce an opportunity to join our healthcare claims team as a Medical Professional Liability Claims Consultant. This full time, exempt position offers the flexibility of working remotely while contributing to a high impact, collaborative team. Position Overview: The Claims Consultant role is a senior-level claims position responsible for the full lifecycle management of highly complex and high-value medical professional liability claims. This includes the investigation, evaluation, negotiation, and resolution of claims that represent the company’s largest damage exposures and often involve intricate coverage issues. The position requires a high level of technical expertise and collaboration with professionals across various disciplines. Specialized claims handled in this role primarily focused on elder care facilities, medical negligence and additional medical malpractice. In this role you will: Independently lead investigations and manage the full lifecycle of highly complex, sensitive, and specialized claims. Analyze coverage, liability, and financial exposure; develop tailored resolution strategies and negotiate high-value or contested claims. Set activities, reserves, and authorize payments within