Pharmacy Technician Associate Representative - CarepathRx - US Remote

PipelineRx (now a part of Evernorth Health Services) supports Remote Pharmacy Services by collecting and documenting accurate patient medication histories, assisting pharmacists, and performing related clinical and administrative tasks. Start Date: TBD Schedule: In this role you'll work 7 days on and 7 days off from Wednesday to Wednesday. We currently are hiring for two shifts: 9p - 8a EST or 7p - 6a EST. Overview: The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation. This position requires the ability to work overnights and/or weekends. Key Responsibilities: Monitor client coverage and assist pharmacists with order processing. Triage and manage high‑volume client calls. Provide basic technical support and coordinate with IT for advanced issues. Contact healthcare professionals to gather clinical or demographic information needed. Support workflow during downtime and help secure emergency shift coverage. Submit nightly shift reports. Qualifications: High school diploma required, bachelor’s preferred. National pharmacy technician certification. 1+ year institutional and 1+ year retail pharmacy technician experience. Strong communication, customer service, and IT troubleshooting skills. Proficiency with MS Office and Goo