Sales Solution Engineer

Description SysAid is a dynamic SaaS company specializing in IT Service Management while pioneering the use of generative/conversational AI. We are recognized as a leading industry innovator, featured in the Gartner Magic Quadrant for ITSM, and honored with AWS's prestigious Rising ISV Star Award. With over 4,000 clients across 140 countries and a daily impact on over 9 million end-users, we are committed to transforming the ITSM landscape and liberating organizations by putting AI to work for them and their people. As a SysAid Solution Engineer (SE), you will be pivotal in optimizing technical sales processes and closing business. Your core responsibilities encompass ownership of technical pre-sales and cross-team collaboration in support of the sales team to close new business. Responsibilities: Technical Presentations: Conduct detailed technical presentations and demonstrations of SysAid to potential customers. Technical Consultations: Provide technical consultation to prospects, helping them understand how SysAid can be integrated into their IT infrastructure and address their challenges. Demo/Trial Site Ownership: Ownership of demo & proof-of-concept trial sites, including strategy, design, deployment, and ongoing maintenance with product and engineering support. Proof of Concept Management: Manage and execute proof-of-concept (POC) projects, demonstrating SysAid’s capabilities and value. Sales Support: Work closely with the sales team to close business, including re