Implementation Manager - LAC

Symplicity is a global higher education technology company working with more than 1,200 universities in over 40 countries. Our platform helps institutions connect students with career opportunities, run campus services more efficiently and improve student success. Now part of Volaris Group, a division of Constellation Software, Symplicity is in a new phase of international growth, product innovation and market expansion. We are looking for a client-focused, highly motivated Implementation Manager to continue the onboarding process in the region. About the Role As Implementation Manager, LAC, you will own client onboarding from kickoff to go-live and adoption, acting as the main point of contact for universities and higher education institutions throughout the process. You will be both a solution expert and a trusted advisor, building strong relationships with clients and acting as their advocate within Symplicity . The role combines project management, client consulting, training and solution delivery. You will work closely with teams across functions and regions, managing several projects at once in a fast-paced, international environment. Location: Remote, based within the LAC region, with working hours that overlap US Eastern Time Travel: Occasional client site visits within the region Essential Duties · Own client onboarding end to end, including project plan, system configuration, data/integration coordination and training · Become a subject matter expert in Symplicity s