Portal Functional Consultant

Company Overview At Sylogist , we are purpose-driven to “empower the good our customers do.” We provide SaaS-based software solutions to the non-profit, government, and education sectors, and we take immense pride in the work of our customers and the products we build to support them. Our team is collaborative, enthusiastic and delivers on our promises. If you want to apply your skills to improve trusted technology that supports over 2000 customers around the world, then let’s talk! Position Overview Join our growing Victim Services Suite (VSS) team as a full-time Portal Functional Consultant! We are seeking an experienced, client-facing Functional Consultant to support portal implementations within Sylogist Gov's Victim Services Suite. The ideal candidate will have at least 5 years of relevant functional consulting or business analysis experience, with strong skills in requirements gathering, documentation, and working with customers and technical delivery teams. In this role, you will lead portal discovery, document requirements, develop wireframes, and define CRM mapping for the portal. You will also review portal builds, support user acceptance testing, and collaborate with the broader implementation team to ensure portal functionality meets customer requirements. If you're passionate about innovation, excel at embracing challenges, and are driven by improving systems based on real user feedback, this role is for you! Responsibilities Include Lead client-facing portal dis