Student Accounts Specialist

A bout Us Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens. Job Overview The Student Accounts Specialist supports the financial operations and integrity of student accounts across all partnerships, serving as the primary point of contact for student and campus account inquiries. The role combines hands-on account servicing with staff-level accounting responsibility — including month-end close, reconciliation, and receivables analysis — and identifies opportunities to strengthen financial controls and operational efficiency. Reporting to the Sr. Manager Revenue Accounting, the Student Accounts Specialist is an analytical problem solver with strong attention to detail, sound financial judgment, and a service-oriented approach to working with internal and external stakeholders. Essential Functions Accounting Prepare and post journal entries, accruals, and account reconciliations in NetSuite within close deadlines for specific student level transactions. Process student payments in Salesforce and reconcile student balances and cash receipts between Salesforce and NetSuite; research and resolve variances, maintain accurate account records, and escalate unresolved items. Review refund requests for student eligibility an