Business Systems Analyst - Pharmaceuticals

This position bridges the commercial organization with the business and laboratory systems that support it. Working across Salesforce, CRM, LIMS, ELN, and other digital platforms, the role transforms commercial and operational data into reports, dashboards, and forecasts while ensuring the underlying systems for this data are configured, supported, and adopted effectively. Acting as a liaison between commercial, laboratory, business, and IT teams, the position gathers and translates business requirements, supports end-users and training, and drives process improvements that enhance both commercial performance and laboratory operations. Provide regular sales analytics, pipeline analysis, and forecasting support; support sales reviews and performance meetings. Measure and communicate sales KPIs for individuals and teams responsible for commitments and goals; analyze performance against targets to identify trends and weak points. Create, update, and distribute commercial reports and dashboards for the sales team and management; support sales teams in Salesforce data management. Assist with dashboard maintenance and CRM data quality initiatives. Provide support for Salesforce, LIMS, ELN, and other business applications. Participate in testing