Technical SEO Team Lead

Open to Canada and Latin America - Working EST timezone We're the all-in-one agentic marketing platform. AI-native from day one. We're not joining a category, we're defining it. This role will be reporting to the CRO . We're looking for someone to lead our Implementer team. Six people doing hands-on technical SEO for clients who pay real money and hold real opinions about it. You'll manage the team, take the calls nobody else wants to take, and keep the work moving. If your team escalates an issue they need your help solving a problem or hopping on a customer call is a tough scenario for you, this is not the role. What you'll own The team Automating and optimizing process through the platform and agentic solutions Six Implementers reporting to you Weekly 1:1s, coaching, and performance conversations Daily team sync and daily lead huddle with the other Team Leads Capacity and project planning Quarterly team objectives and time tracking approvals Escalations and conflict You take the client call when the team can't resolve it or the topic is too complex, like contracts Bring the temperature down first, then drive the fix with Product, Engineering, and Billing Own accounts at risk of churning, including the post mortem and the offboarding conversation Track open escalations across the team until they actually close Client relationships and Quality You make sure that every account is handled well by the team You own the quality bar for onboarding and implementation run by the tea