Engagement Delivery Director

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce 's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce . Role Description We are hiring Program Delivery Leads with the drive, experience, and skills to lead our most complex Professional Services engagements (both advisory and implementation) for Manufacturing, Automotive, Energy/Utilities, Retail and Consumer Goods. These experts will lead programs within Salesforce ’s largest enterprise customers, helping to develop the overall strategy, guide the c-suite, and create executive alignment on the objectives and outcomes of the engagement. The Program Delivery Lead will be accountable for leading project execution to achieve the desired value and outcomes. In addition to managing delivery, directors will work with executive st