Client Success Manager

About Revaly Revaly is the essential infrastructure for payments, protecting revenue, relationships, and the integrity of digital commerce. We make sure what you earn, you keep. Our platform helps performance-driven businesses unlock hidden growth by turning failed or at-risk payments into approved revenue. We connect merchants and issuers in real time, using intelligence drawn from across the payment ecosystem to make approvals work smarter. Now, we’re scaling and we’re looking for a Client Success Manager. About the Role As a Client Success Manager, you’ll be the go-to strategic advisor and day-to-day partner for a portfolio of merchants, helping them get more out of every payment and more out of Revaly . Your focus: delivering measurable revenue recovery results, keeping clients around for the long haul, and spotting the next opportunity to grow together. Reporting to the Manager, Client Success, you’ll work closely with Sales, Product, Product Marketing, and Client Support to make sure every merchant feels the impact. This role is open to candidates who are eligible to work in Canada only. Salary Range: $90,000–$120,000 CAD annually. The final offer will be determined based on the successful candidate’s experience, skills, location, and overall fit for the role. What You’ll Be Doing Own relationships with mid-market and enterprise merchants, from pre-launch through long-term partnership, owning retention, growth and renewals. Set and clarify expectations before launch so