Account Manager

An Altium Agile Team Account Manager is responsible for driving growth and customer success within a defined portfolio of accounts by promoting adoption of Altium’s Agile Team solutions. The role focuses on managing customer relationships, identifying expansion opportunities, and supporting renewals while helping engineering teams improve collaboration, productivity, and design workflows. Working closely with internal stakeholders, the Account Manager delivers value through consultative selling, proactive account planning, and ensuring customers achieve their business and technical objectives. Key Characteristics and Skills: Strong relationship-building and stakeholder management skills Consultative sales approach with the ability to uncover customer needs Excellent communication, presentation, and negotiation skills Commercial acumen with a focus on growth, retention, and customer value Highly organised with strong time management and pipeline management abilities Proactive, self-motivated, and results-driven mindset Ability to collaborate effectively across sales, support, and customer success teams Adaptability and resilience in a fast-paced, changing environment Understanding of SaaS, subscription models, and technology solutions Customer-first mindset with a passion for delivering outcomes Qualifications: Proven experience in account management, sales, customer success, or renewals Experience working in SaaS, software, technology, or subscription-based businesses preferr