Sales Account Manager 2

About the role: The SLED Enterprise Education team is looking for a sales account manager who will be accountable for delivering on Red Hat sales strategy and increasing performance and customer success in an assigned set of accounts; retain and grow bookings through partners, In this role you will apply knowledge of use cases and strategic offering value proposition to win new business and identify and carry out opportunities to increase upsell, cross-sell, and renewals across Red Hat portfolio, increasing presence within accounts. What you will do: Collaborate with various Red Hat team members to lead partner-centric customer engagement, aligning Red Hat use cases to customers’ needs and developing solutions with partners that deliver business value. Provide customer continuity and account expertise to the sales pod for accounts, increasing sales performance, and positioning Red Hat as a strategic partner. Collaborate with the pod team to achieve success together within the territory. Collaborate with partners and customer success team to understand how customer derives value from Red Hat solutions, support expansion or retention, and ensure customer meets success criteria outlined in the Value and Success Plan. Engage specialist solutions architect, sales solutions specialists, industry experts, and other specialists to manage end-to-end sales and deliver customer value as needed Manage renewals in the territory. Target a 95% renewal rate or higher. Scale beyond renewals t