Systems Engineer (Enterprise Applications Support)

We looking for a knowledgeable, proactive, and self-motivated Systems Engineer to join our global yet closely-knit Systems Development team. Our in-house projects include but are not limited to web and desktop apps, ERP system, BPM system, document management system, AI initiatives and more. In this role, you will provide technical support for enterprise applications, troubleshoot application issues, and participate in testing and implementation activities to ensure smooth business operations. Full-time employment, based in Almaty or within Kazakhstan. This position does not support remote work from outside of Kazakhstan. You will: Provide support of off-the shelf software packages (Tier 2 and Tier 3) Perform installation of Tier 3 and certain Tier 4 information systems and conduct user training Perform installation and support of specialized systems (e.g. special warehouse systems) Monitor company’s software updates and new software releases and recommend migration to these versions if necessary Follow release of new software which can potentially interest the company, and recommend their purchase Update validation status of CFR 21 Part 11 applicable to information systems Study project-specific IT equipment provided by company’s clients, conduct required user training and provide further equipment support Conduct regular technical audits in the company’s departments, to check compliance with PSI standards regarding usage of specialized equipment and Tier 3-4 University or C