Client Success Manager III - Energy Efficiency

About Power Takeoff, Inc. Power TakeOff is a leading provider of software and implementation solutions in the utility industry, specializing in energy efficiency and demand side management (DSM). Our mission is to identify and deliver data-driven solutions to guide our partners and their communities to a lower carbon future. We drive our sustainability impact through software and services leveraging utility meter data and layered data sets, advanced analytics, and personalized customer engagements that help businesses better understand and reduce their energy consumption. We deliver cost-effective solutions for over 30 utilities across North America. Position Description This role presents a unique opportunity to contribute to the success of Power TakeOff 's program offerings by serving as the primary point of contact for a portfolio of utility and energy efficiency program clients. Client Success Managers are responsible for ensuring the satisfaction, retention and expansion of these accounts, developing deep understanding of client needs, and collaborating with both internal and external stakeholders to effectively deliver on program goals and identity and lead new business / sales opportunities. A strong, polished, and proactive communication style, organizational skills, detail-oriented mindset, project management experience, and the ability to cultivate relationships with a wide range of personalities is instrumental to building client trust, developing strong stakeholde