Recruitment Lead

The Recruitment Lead is a supervisory-level position responsible for balancing hands-on end-to-end recruitment delivery, direct client management, and formal people supervision. This role serves as the bridge between senior individual contribution and full management, requiring strong leadership discipline to guide a small team of recruiters toward productivity and quality targets. Key Accountabilities 1. Operational Excellence (OX) Team Supervision: Lead a delivery unit to ensure all recruitment activities meet quality and timeline standards. Delivery Leadership: Personally execute end-to-end recruitment for senior or high-impact roles. Compliance & Governance: Ensure team-wide adherence to recruitment standards, data privacy, and operational workflows. 2. Client & Customer Experience (CX) Account Management: Serve as the primary point of contact for assigned clients, managing expectations and delivery reporting. Service Quality: Monitor and maintain high levels of client and candidate satisfaction. 3. People Experience (PX) Direct Supervision: Manage the daily attendance, conduct, and performance of junior recruiters. Coaching: Conduct regular feedback sessions to drive team capability and professional growth. 4. Development Experience (DX) Leadership Mastery: Actively develop management skills and stay current on recruitment industry trends. Readiness: Prepare for progression toward Managing Consultant roles. Experience and Qualifications Experience: 6-8 years of r