Operations Coordinator / Sales Operations Support

About the Role We are a fast-growing personal care and wellness brand with a growing global retail footprint across Australia, the USA, Canada, the UK, Saudi Arabia, and other international markets. We're looking for a highly organised and detail-oriented Operations Coordinator / Sales Operations Support to sit at the centre of Sales, Supply Chain, logistics, customers, and 3PL partners. The role will focus primarily on the day-to-day execution of customer orders across international markets — ensuring orders are entered correctly, warehouse requirements are met, delivery issues are resolved, and the Sales team has the information and administrative support needed to service customers effectively. Work Structure & Requirements Location: Remote / Virtual Schedule: Full-time Time Zone: AEST/NZST Compensation: 10 USD per hour Key Responsibilities 1. Order Management & Customer Fulfilment Manage customer orders from receipt through warehouse release, dispatch, delivery, and proof of delivery Process and review orders received through SPS Commerce, EDI, and other customer channels Enter and maintain orders accurately within Unleashed and relevant internal systems Ensure customer-specific requirements, documentation, pricing, SKUs, quantities, and delivery details are correct Maintain visibility of open orders and proactively flag delays, shortages, or fulfilment risks 2. 3PL & Logistics Coordination Coordinate across multiple 3PL partners and help support the launch of